To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(1269)
Positive reviews(1198)
Reviews with photos/video(177)
Easy to get around(174)
Poor air conditioning(50)
Friendly front desk staff(46)
Close to metro(44)
Perfect for business trips(27)
Tasty food(23)
Stayed multiple times(14)
Tasty restaurant(14)
Negative reviews(71)
Aza_Tccc
Superior Queen Room
Stayed in Jun 2024
Solo travelers
40 review
4.2/5
Very Good
Posted on Jun 18, 2024
The room designs threw me away. I thought it was just an old hotel, and that's how they always decorated their rooms. But the staff told me that the hotel was built in 2018. It was very clean. And the location is right in the middle of everything.
Response from Property: Dear guest,Thank you for your recognition of the hotel. Welcome next time.
Nataliia
Superior Queen Room
Stayed in Dec 2024
Solo travelers
2 review
4.5/5
Great
Posted on Dec 13, 2024
Everything is great except wifi, without a local number it’s impossible to get online. You must put a number to get an sms code
Response from Property: Thank you very much for your comment. The hotel's WIFI requires real-name authentication as per the requirements of the local public security bureau, and need to receive a verification code on your mobile phone before you can connect to the network. We apologize for any inconvenience this may have caused you. If you encounter difficulties during your stay, you can contact the lobby for assistance. We look forward to your next visit, and we will provide even better service·
Vania Freire
Budget Queen Room
Stayed in Jun 2024
Solo travelers
10 review
4.0/5
Very Good
Posted on Jun 6, 2024
Good location. Perfect for a weekend, Chinese breakfast. Friendly staff
Response from Property: Dear guest, thank you very much for your review. We provide a variety of complete facilities to meet every need of your travel. Whether it is comfortable guest rooms, spacious activity space, or modern fitness and entertainment facilities, we hope to make you feel at home.
GuyT
Budget Queen Room
Stayed in Sep 2024
Business travelers
3 review
4.5/5
Great
Posted on Sep 21, 2024
Excellent option. Convenient to key areas in Shanghai for business, and the interior rooms with no windows have convincing illuminated decorative windows. Translation app often needed for complex requests but good overall.
Response from Property: Dear guests, thank you for choosing our Shaanxi Business Hotel in Shanghai as your traveling companion. Your satisfaction is our greatest honor, I hope our service can bring you a warm and pleasant home experience.
Jia Juan Lee
Superior 2-bed Room
Stayed in Dec 2024
Business travelers
7 review
3.7/5
Posted on Dec 9, 2024
Great location , near to the metro,hotel is a little old but still clean
Response from Property: Dear Guest,,Thank you very much for your feedback. We will continue to strive to create a better service environment and look forward to your next stay·
Micheline Anna
Budget Queen Room
Stayed in Jun 2024
Solo travelers
12 review
4.0/5
Very Good
Posted on Jun 21, 2024
The location is perfect and they have many different kinds of rooms which is good for big groups with different budgets.
Response from Property: Dear guest,Thank you for your recognition of the hotel. Welcome next time.
Richard Umali
Superior Queen Room
Stayed in Dec 2024
Business travelers
26 review
3.5/5
Posted on Dec 6, 2024
Food are limited. Service staff are not helpful.
Response from Property: Dear Guest, We are deeply regretful that we were unable to provide you with a perfect stay experience, and we extend our most sincere apologies for. In response to your feedback, we will enhance the training of our staff to ensure that similar unpleasant incidents do not occur again. We wish you success in your and happiness in your life! Best regards~
Kamini Moodley
Superior Queen Room
Stayed in May 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jun 28, 2024
It is the most convenient and reasonably priced hotel that is close to most things. We enjoyed our stay.
Response from Property: Dear guests, thank you very much for your comments. We offer a variety of amenities designed to meet every need of your trip. Whether it is a comfortable room, spacious activity space, or modern fitness and entertainment facilities, we hope to bring you a feeling of home.
Rob.Dabai.White
Budget Queen Room
Stayed in May 2024
Business travelers
4 review
2.5/5
Posted on May 26, 2024
I booked a room without windows. I ended up with a room with two small windows facing the corridor which lights never switch off meaning my room was flooded with light. No curtains nothing to block out the light. Its summer time and the AC doesn't work I ask the manager and her response is sometimes it works sometimes it doesn't...
Response from Property: Dear guest, we regret that we could not provide you with a perfect stay experience, and we would like to express our sincerest apologies for this. We will strengthen the inspection and maintenance of hotel facilities and equipment. At the same time, we will continue to work hard to bring our warm, efficient, high-quality service experience and cost-effective hotel products to you and more guests. We sincerely welcome you to visit us again.
HNL766
Superior 2-bed Room
Stayed in Nov 2023
Travel with friends
19 review
4.5/5
Great
Posted on Nov 12, 2023
The location of the hotel is perfect if you want to go out for the night in Found 158. The hotel is only up the road from an abundance of small and beautiful shops. Checking in was faster than at other hotels with no extra unnecessary questions. The decor is a little old but that has no affect on anything but aesthetics. I had two issues however. The only mirror available was in the bathroom where there are no useable plug points for appliances. It was a fun little mission to straighten my hair in the reflection of the mirror.
Response from Property: Dear guest, thank you for choosing Shanghai Shaanxi Business Hotel! We will continue to work hard to improve various services and try our best to improve guests' stay satisfaction. We look forward to your visit again and witness our growth together!
Goca1978
Superior 2-bed Room
Stayed in Jul 2024
Family
5 review
4.5/5
Great
Posted on Jul 10, 2024
Nice hotel in a pleasent area wit lots of shops and cafes. Close to metro station.
Response from Property: Dear guests, thank you for choosing Shaanxi Business Hotel in Shanghai during your visit. We continue to provide guests with comfortable living environment and family-like excellent service, and aim to improve, for each guest to provide personalized services. Thank you very much for taking time out of your busy schedule to give us thoughtful feedback. Let every guest overjoyed is our service tenet, Shanghai Shaanxi Business Hotel sincerely look forward to your visit again!
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Family
1 review
4.7/5
Amazing
Posted on Apr 24, 2024
Service is good , the room is clean . Food is also good .
Will come back again whenever comes to Shang hai
Response from Property: Dear guests, thank you for choosing our Shaanxi Business Hotel in Shanghai as your traveling companion. Your satisfaction is our greatest honor, I hope our service can bring you a warm and pleasant home experience.
JCAbroad
Deluxe Queen Room
Stayed in Oct 2023
Couples
15 review
4.0/5
Very Good
Posted on Nov 20, 2023
A bit expensive but close enough to the nice area of Shanghai. There's also a bus in front of the hotel that takes you to the Bund for a small fee. There's enough restaurants and things to see around the hotel too. Good for 1-2 days.
Response from Property: Dear guest, thank you very much for choosing to stay at Shanghai Shaanxi Business Hotel. Shanghai Shaanxi Business Hotel is located in the city center. It has a very good location and convenient transportation. It is very convenient for both tourism and business trips. We look forward to your visit again and have a pleasant journey!
Eng Tong
Business Suite
Stayed in Mar 2024
Business travelers
7 review
3.5/5
Posted on May 27, 2024
Good location, near to Nanjing West, Nanjing East and City Temple. Food and convenience shops nearby.
Response from Property: 尊敬的客人,很遺憾未能給您帶來完美的入住體驗,對此向您表示最誠摯的歉意。我們會加強對酒店設施設備的檢查與維護。同時我們會繼續不斷努力將我們熱情高效優質服務體驗和極具性價比的酒店產品帶給您和更多的賓客。竭誠歡迎您的再次光臨。
Guest User
Budget Queen Room
Stayed in Mar 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Mar 9, 2024
Hotel is in a great location and is fairly priced. The only problem I had was the air conditioning. The room was boiling, and turning the AC to cold mode didn't do anything. Even turning the AC off didn't lower the temperature. Hotel staff gave me a fan, but it wasn't much use.
Response from Property: Dear guests, thank you for choosing our hotel. We are very sorry for not giving you a good experience this time. We will report the air conditioning situation to the relevant departments, we will strive to improve facilities, improve services, look forward to your visit again.