Homeinn

Homeinn Reviews

Homeinn

No. 2971 Hongmei Road, Minhang District, Shanghai, 201103, ChinaView Hotel Details
Homeinn
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Homeinn Guest Reviews

4.4/5
586 review
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(586)
Positive reviews(554)
Reviews with photos/video(56)
Clean and tidy(106)
Awesome rooms(76)
Friendly front desk staff(45)
Classy environment(24)
Great value for money(21)
Easy to get around(18)
Perfect for business trips(6)
Strange smell in room(6)
Negative reviews(32)
Guest User
Family Room
Stayed in May 2024
Family
2 review
3.0/5
Posted on May 28, 2024
Very far from Metro subway (1.7km walking), although near road junctions and local food shops. The week day rate on weekday is double compared to Sunday rate.
Response from Property: Dear guest, thank you for your stay and for giving us the opportunity to serve you. Your comments and suggestions are our precious treasures. We will continue to work hard to improve our services and hope to meet you again in Home Inn. I wish you a happy mood and a happy family!
Guest User
Double Room
Stayed in Oct 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Oct 25, 2024
It was great considering the price and quality
Response from Property: Thank you for your favorable comments.Have a good day!
Furongshangkexi
Double Room
Stayed in Nov 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 15, 2023
It was close to Korean town and a lot of delicious food near by.
Response from Property: Praise is a state. You must be a person of high status👍👍👍Your sincere expression from the heart has given us a lot of encouragement👏👏! Praise is recognition of other people’s achievements and respect for other people’s personalities👤👤👤!
AdrianoDuarteGarcia
Queen Room A
Stayed in Oct 2023
Other
24 review
4.0/5
Very Good
Posted on Oct 27, 2023
I've got the room without window, kind of weird but if you are solo traveler would be fine just to sleep, shower is good and cleaness fine also.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
2-bed Room
Stayed in Jul 2024
Family
12 review
5.0/5
Outstanding
Posted on Jul 12, 2024
The hotel is very new. The disadvantage is that it is far from everywhere and it is very inconvenient to take the subway. But in short, as long as it is a Xindu Hotel with a good value for money, I will stay there next time! I give it five stars because it is worth the price.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨。
Guest User
Queen Room A
Stayed in Jul 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Jul 11, 2024
The room is clean, tidy and comfortable Service: Super good and considerate
Original TextTranslated by Google
Response from Property: Dear guests: Hello: I am very happy that so many people have left a deep impression on you. I also hope that this beautiful city and the enthusiastic people of Home Inn can leave you with a good memory. Looking forward to your next visit and wishing you all the best.
Guest User
2-bed Room
Stayed in May 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on May 31, 2024
Hygiene: Good environment, clean room Soundproofing: The room is quiet and no outside noise can be heard
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在如家酒店`的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天!
Guest User
Family Room
Stayed in May 2024
Travel with friends
1 review
1.7/5
Posted on May 29, 2024
The TV in Room 803 on the fifth floor was not working. I also found two bugs at night. One was far from the bed, which was acceptable. The other was at the head of the bed, which was scary.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,小如已經收到了您的反饋,對於您本次入住體驗小如深表歉意,如果您在入住期間有任何問題或需求,請隨時和我們聯繫,我們都會盡力為您解決。您的意見讓我們越來越好,期待您的再次光臨,祝您生活愉快,工作順利!(回覆人:一直在努力的小如)
Guest User
Superior Queen Room
Stayed in Apr 2024
Solo travelers
2 review
1.5/5
Posted on May 1, 2024
The first room was not changed after the previous guest finished drinking water, and the hangers were covered with dust. The second room was replaced with a small closed window (I booked a large window, the price is different). When I changed the room, I pulled down the hairpin, but the customer service didn't return it to me. The third room had a large window, but I couldn't open it because of the barbecue smell.
Original TextTranslated by Google
Response from Property: Dear guest, Xiaoru has received your feedback and is deeply sorry for your experience during this stay. If you have any questions or needs during your stay, please feel free to contact us and we will do our best to solve them for you. Your opinions make us better and better. We look forward to your visit again and wish you a happy life and smooth work! (Respondent: Xiaoru who has been working hard)
Guest User
Double Room
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 17, 2024
The room was very nice. We went to see a concert and there were many buses. We also went to Haifeng Park. It was a good and cheap hotel. We found the wrong hotel once and it was solved by calling. The service was also very good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality. Thousands of words are summed up in one sentence: Thank you for your support of the hotel.
Anonymous User
Queen Room A
Stayed in Jun 2024
Couples
5 review
1.0/5
Posted on Jun 23, 2024
The room is not soundproof, the sound of cars passing by on the road is very loud, and the people in the next room can hear clearly when they blow dry their hair and talk. The curtains leak light, and it is too bright in the morning and can't block it at all. The room is too small and the mattress moves.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,小如已經收到了您的反饋,對於您本次入住體驗小如深表歉意,如果您在入住期間有任何問題或需求,請隨時和我們聯繫,我們都會盡力為您解決。您的意見讓我們越來越好,期待您的再次光臨,祝您生活愉快,工作順利!(回覆人:一直在努力的小如)
Anonymous User
Queen Room A
Stayed in Dec 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 25, 2023
I booked it for the postgraduate entrance examination. The surroundings are very quiet and there is no noise. The room was extremely clean and tidy, I couldn't fault it! ! It is cleaned every day. Every time I open the door and see a clean room, I feel so good! Name and praise the front desk guy who works the day shift! When the takeout was delivered in error, he took the initiative to help run errands to get it back, and his attitude was very gentle! Very cute!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your stay and your high recognition of all aspects of the hotel. Our management team has always instilled customer-first service in our employees, so that guests can truly feel like going home. We will continue to sum up our experience and work hard, and we look forward to welcoming you again go home!
Guest User
2-bed Room
Stayed in May 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on May 28, 2024
The weather was bad on the 24th and the flight was delayed so I couldn't check in. I tried to apply for a refund and it was approved. Five-star praise. My colleagues and I stayed here for the next two days.
Original TextTranslated by Google
Response from Property: 親愛的賓客您好,感謝您對的喜愛和認同。如家酒店一直努力為旅客打造…的體驗,希望我們能為您的假期增添喜悦和感動。酒店期待您的再次入住!
富陽小猴
Queen Room A
Stayed in Nov 2023
Solo travelers
2 review
3.2/5
Posted on Nov 13, 2023
I came here to visit a friend and stayed for three days. The location of this hotel is okay. It is within walking distance from the subway station with my luggage. The living functions nearby are also good, with convenience stores and food and drink shops. In terms of service, the front desk, cleaning staff, and patrol guards are all very enthusiastic and there is no problem. Hygiene is the part that I felt was worse this time. On the 4th floor where I live, the whole floor smells faintly of smoke, a bit like the smell of an old KTV box. Although there is an exhaust fan in the room, it seems that the smell of smoke penetrates into the ventilation duct, so it is not very effective. If you don't mind the smell of cigarettes, or if you smoke, it might be OK, but it is not recommended for people who are averse to the smell of cigarettes. (Asked the cleaning lady, she said she couldn't smell it, but I thought it was obvious) There is no smell of smoke in the lobby on the first floor. The next morning, I directly saw the passenger in room 418 next door smoking in the room with the door open, and the smell of smoke on the entire floor instantly became heavier😢. In addition, the bathroom was actually very clean, but for some reason there was a sour smell similar to used sanitary napkins floating in the air in the room. After investigation, it seemed that the smell also came from several exhaust vents above the room, and I really didn't like the smell. As for the facilities, it is just the most basic washing, sleeping, desk and chair. Since the room price is relatively cheap, I think the facilities are OK.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your stay and review. We are very sorry that we could not give you a satisfactory stay experience. In order to provide you with a comfortable stay, we will make unremitting efforts! We look forward to your next stay and experience our progress. All our staff hereby wish you and your family good health and a happy life. Thank you!
Guest User
Family Room
Stayed in May 2024
Family
4 review
1.0/5
Posted on May 2, 2024
It's really rubbish. I changed the room card three or four times and it didn't work. They also said it was renovated in 2023. The door is broken. Don't come. It looks like a renovated small hotel. The experience is really bad and the hygiene is also poor.
Original TextTranslated by Google
Response from Property: Dear guest, Xiaoru has received your feedback and is deeply sorry for your experience during this stay. If you have any questions or needs during your stay, please feel free to contact us and we will do our best to solve them for you. Your opinions make us better and better. We look forward to your visit again and wish you a happy life and smooth work! (Respondent: Xiaoru who has been working hard)