CJ HOTEL Reviews
CJ HOTEL
No. 1086 Changshou Road, Putuo District, Shanghai, 200042, ChinaView Hotel Details
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1 night
CJ HOTEL Guest Reviews
4.3/5
559 review
Verified reviewsLocation4.3
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(559)
Positive reviews(522)
Reviews with photos/video(153)
Easy to get around(51)
Friendly front desk staff(48)
Many amenities(20)
Close to metro(20)
Delicious breakfast(18)
Stayed multiple times(7)
Well decorated(4)
Negative reviews(37)
Manon27
Queen Room With View
Stayed in Feb 2024
Couples
13 review
Posted on Feb 14, 2024
First room the window was broken could not close it, when I called the reception no one answer the phone, need to go down to the reception. The girl didn't trust me and sent a guy to check. They proposed to fix it only the next day... so sleeping with open window on February... we had to push to change the room...
Second room the bed was not very clean but at least the window was close, but the room card doesn't work to open the door. So once again going to the reception but once again the same girl didn't trust me, I had to push for her to check my room card...
The service is catastrophic, everything looks old
Response from Property: Dear customer, I am very sorry to bring you a bad experience. Thank you for your suggestions and making us aware of our shortcomings. In response to your question, please allow us to explain. First of all, the front desk is always occupied. If no one answers the phone, it should be busy. You won't hear the phone ring and deliberately don't answer it. Secondly, it's not that we don't trust you. Our workflow is that guests report problems. We go to solve problems. Go to your room to see if the window can be repaired tonight. As for our daily repair, we chose to change your room because it takes a long time to repair it and we dare not delay your rest time. In addition, your room card can't open the door. It should be that the card is demagnetized. I don't mean to distrust you. It may be misunderstood because of unclear expression. We will pay attention to it in the future. Thank you for your stay and wish you a happy life.
Guest User
Queen Room With View
Stayed in Mar 2024
Couples
43 review
Posted on Apr 26, 2024
Check in was good and fast but breakfast could use a variety of
Ruth HH
Discount Double Room
Stayed in Oct 2021
Solo travelers
9 review
Great
Posted on Nov 8, 2021
Was a great experience. Would stay again for sure
Response from Property: Thank you for your thoughtful comments, and look forward to your next stay, we will bring you more different experience, can bring you happiness, is our greatest success!
Arsal
Discount Double Room
Stayed in Nov 2021
Couples
17 review
Outstanding
Posted on Nov 7, 2021
Great service
Response from Property: Thank you very much for your support of Meihao Yizhi Hotel. Meihao Hotel has always provided guests with value-for-money services and a perfect stay experience, just to make you feel the warmth of home. Thank you again for your review and look forward to your next visit
Guest User
Discount Twin Room
Stayed in Sep 2024
Travel with friends
1 review
Outstanding
Posted on Sep 13, 2024
Very satisfied 👍The service provided by Xiao Wang at the front desk is very good 👍High cost performance and worth recommending
Original TextTranslated by Google
Response from Property: Thank you very much for your good review of our hotel. We are glad that you think our room is clean, well-equipped and overall good value for money. We will continue to work hard to improve the quality of our service and provide you with a more comfortable accommodation experience. Thank you again for your support and good review!
Anonymous User
Discount Double Room
Stayed in Aug 2024
Solo travelers
2 review
Posted on Aug 28, 2024
The hotel is in a good location, very close to Wuning Road subway station. But the building is a bit messy and the elevator is dirty. The door of the room looks like it has been hit, there are visible hairs on the bathroom counter, and the hygiene is average. Fortunately, it is not expensive.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your stay and for leaving valuable comments and pointing out problems. All hotel staff sincerely apologize for not meeting your expectations. The hotel management has reviewed your comments and will continue to improve our service quality and hygiene inspections. Looking forward to your attention and welcome you to come again. ^-^
Wanerwen
Boutique 2-bed Room
Stayed in Aug 2024
Business travelers
33 review
Outstanding
Posted on Aug 24, 2024
Finally found a good hotel, stayed for a few days, the front desk service was good, there was no order push when booking online in advance, and there were more discounts offline, the room was clean and hygienic, the floor was high, there was self-service free laundry, I will come again next time if I have the chance
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your stay and for giving us the opportunity to serve you. Your comments and suggestions are our rare treasures. We are also constantly improving our service quality and hope to meet you again. I wish you a happy mood and a happy family.
Guest User
Discount Double Room
Stayed in Aug 2024
Couples
15 review
Posted on Aug 21, 2024
The light can't be turned off. It will turn off automatically after a while. When someone passes by, it will light up again. I'm not used to it. There is a layer of dust on the table. The table is not wiped. I was woken up by the sun the next morning!!! The curtains leak too much light!!! Don't try it if you want to sleep in!
Original TextTranslated by Google
Response from Property: Thank you for pointing out the shortcomings of our hotel's services. We attach great importance to your feedback and will communicate with the relevant departments and make improvements based on the issues you mentioned. We sincerely thank you for your valuable comments on our services and facilities.
Guest User
Queen Room With View
Stayed in Aug 2024
Other
1 review
Outstanding
Posted on Aug 11, 2024
Very good. The front desk lady is very gentle. The service attitude is super good. The experience is great. The environment in the store is super good. It is very clean. The check-in experience is very good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your stay and for giving us the opportunity to serve you. Your comments and suggestions are our rare treasures. We are also constantly improving our service quality and hope to meet you again. I wish you a happy mood and a happy family.
Guest User
Discount Double Room
Stayed in Aug 2024
Business travelers
5 review
Outstanding
Posted on Aug 28, 2024
The hotel has convenient transportation, clean rooms and high cost performance
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your stay and for giving us the opportunity to serve you. Your comments and suggestions are our rare treasures. We are also constantly improving our service quality and hope to meet you again. I wish you a happy mood and a happy family.
Guest User
Queen Room With View
Stayed in Jul 2024
Travel with friends
9 review
Outstanding
Posted on Jul 26, 2024
The room was very satisfactory, very good, the front desk staff also provided excellent service, highly recommended
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to give us a good review. Your affirmation is our driving force for progress. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.
ichengzi
Discount Double Room
Stayed in Jul 2024
Couples
8 review
Outstanding
Posted on Jul 11, 2024
The room is quite clean, the bathroom facilities are quite new, and the scenery outside is also nice.
The distance from the subway station is OK.
The front desk service is good👍🏻👍🏻
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to give us a good review. Your affirmation is our driving force for progress. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.
Kenan371
Discount Double Room
Stayed in Jul 2024
Business travelers
30 review
Very Good
Posted on Jul 14, 2024
Very good business hotel
Environment: Near the subway station, only five minutes walk away, with shopping malls, restaurants and convenience stores nearby, convenient for shopping.
Facilities: Although the facilities are simple, the room is large, spacious and bright.
Comfortable bedding.
Sanitation: Clean.
Service: Friendly service in the lobby.
Original TextTranslated by Google
Response from Property: Thank you very much for your good review of our hotel. We are glad that you think our room is clean, well-equipped and overall good value for money. We will continue to work hard to improve the quality of our service and provide you with a more comfortable accommodation experience. Thank you again for your support and good review!
Guest User
Queen Room With View
Stayed in Jul 2024
Business travelers
1 review
Amazing
Posted on Jul 3, 2024
Very comfortable. Convenient location. Supermarket downstairs. Large parking lot at the door of the room. Good reviews
Original TextTranslated by Google
Response from Property: Thank you very much for your good review of our hotel. We are glad that you think our room is clean, well-equipped and overall good value for money. We will continue to work hard to improve the quality of our service and provide you with a more comfortable accommodation experience. Thank you again for your support and good review!
HiuLing
Discount Double Room
Stayed in Jun 2024
Travel with friends
2 review
Posted on Jun 22, 2024
Apart from the good location, it can be said that there are no advantages. Most of the hotels are occupied by men who stay there for a long time. It is not recommended for girls to stay. It is not safe! ! ! There is no door lock. You don’t need to take a card to get on the elevator. Someone kept knocking on the door for an hour and a half in the middle of the night. There was a lot of dust. I felt bad as soon as I entered the hotel. The front desk was slow to answer calls. I hung up Do Not Disturb and the staff knocked on the door. The phone number did not match the room number.
! ! ! Not recommended for girls to stay. Thank you! ! !
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay in our hotel and taking the time to give a low rating. We are deeply sorry that your experience did not meet your expectations, and we are deeply sorry for this.