Ninglai Hotel(Shanghai Pudong International Airport) Reviews
Ninglai Hotel(Shanghai Pudong International Airport)
78 Jinwen Road, Pudong New Area, Shanghai, ChinaView Hotel Details
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Ninglai Hotel(Shanghai Pudong International Airport) Guest Reviews
3.9/5
353 review
Verified reviewsLocation3.9
Amenities3.8
Service4.1
Cleanliness4.0
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All reviews(353)
Positive reviews(321)
Reviews with photos/video(28)
Offers pick-up/drop-offs(41)
Easy to get around(16)
Close to airport(16)
Classy environment(15)
Friendly front desk staff(15)
Awesome rooms(14)
Large rooms(6)
Average sound insulation(5)
Negative reviews(32)
peterhodge68
Comfy Room (Double bed) (Special promotion)
Stayed in Aug 2024
Solo travelers
2 review
Posted on Aug 25, 2024
The lobby... Oh the lobby the young ladies did a great job in getting me swiftly beyond a dated, worn space. Pieces of wood bracketed into the ceiling and a few worn couches where the driver kips. I rolled my bag down a hallway full of very old carpet to open the door. I noticed the scurrying in the dark bathroom. It's great that the motion activated lights hid the roach in the shower as soon as I saw it. I didn't open my bagsxand kept everything off the floor. Next time I will go back 上海市浦东新区航城路288号 which is just as close and actually 500% better. Thank Allah it was just 7 hours but it meant I couldn't open my bag to change my clothes. Service was good but the place is like a crack den motel in the US inside.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Yajing Family Room
Stayed in Jun 2024
Family
4 review
Posted on Jun 21, 2024
it is not very close to the airport, and the hotel are in an industrial area , the shuttle bus is so old the every vibration you feel in it , price is cheap but the hotel is not good
Response from Property: Dear customer, we are very sorry for the mistake made by the hotel. The hotel has always focused on providing customers with a comfortable experience and quality services. If you have any questions during your stay, please contact the hotel. I wish you a happy life!
RTricky
Comfy Room (Double bed) (Special promotion)
Stayed in Nov 2023
Solo travelers
20 review
Very Good
Posted on Nov 30, 2023
Basic but does the job. Staff didn’t speak English but still were keen to help. The room and bed was big so no issues. seemed clean enough. :)
Cost 60rmb from the airport. Using didi would be cheaper
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Anonymous User
Comfy Room (Double bed) (Special promotion)
Stayed in Sep 2023
Solo travelers
2 review
Very Good
Posted on Sep 17, 2023
Nice given the price. Have shuttle bus at midnight to the hotel, also have shuttle to the subway the next day. I would recommend this hotel if you are on a budget.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Vndy
Xinyue Round Bed Room
Stayed in Aug 2023
Business travelers
3 review
Posted on Aug 11, 2023
The place is not as good as it looks in the pictures online
Very stuffy and musty rooms
The place looks like it’s needs a serious renovation
And its not as close as you think it is is really far from the airport
Response from Property: Dear customer, hello, I am very sorry for the hotel's mistakes. The hotel has always focused on bringing customers a comfortable experience and providing high-quality services. If you have any questions during your stay, you can contact the hotel. I wish you a happy life!
ShearTravels
Comfy Room (Double bed) (Special promotion)
Stayed in Jul 2023
Business travelers
31 review
Posted on Jul 28, 2023
Best suited for business travellers due to location. Offers free shuttle bus to airport T1 and T2. Cleanliness is not best, and services is basic, but it is reflected with the price. If on a budget I would say its okay, but personally found the cleanliness an issue. Decor is nice, bathrooms are relatively good standards, just the rooms need to match more
Response from Property: Dear customer, hello, I am very sorry for the hotel's mistakes. The hotel has always focused on bringing customers a comfortable experience and providing high-quality services. If you have any questions during your stay, you can contact the hotel. I wish you a happy life!
Nikita
Yajing Standard Twin Room
Stayed in Dec 2023
Business travelers
14 review
Posted on Mar 13, 2024
Cleanliness and services minimal but it’s very good location as it’s close to the airport.
Response from Property: We are very sorry for the inconvenience caused to you. Thank you for your feedback and giving the hotel an opportunity to improve. I wish you a happy life! Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Sameera
Comfy Room (Double bed) (Special promotion)
Stayed in Jul 2023
Family
28 review
Posted on Jul 24, 2023
Friendly and helpful staff altho they can’t speak English they tried their best . Offered us airport services . Room was old and dirty . Had a very bad smell . We just needed to sleep over for four hours. It’s not too close to the airport. It’s right out in nowhere and finding a taxi early hours of the morning is not easy .
Response from Property: Dear customer, hello, I am very sorry for the hotel's mistakes. The hotel has always focused on bringing customers a comfortable experience and providing high-quality services. If you have any questions during your stay, you can contact the hotel. I wish you a happy life!
DRAGAN
Comfy Room (Double bed) (Special promotion)
Stayed in Jul 2023
Solo travelers
27 review
Posted on Oct 2, 2023
The location was quite good but not the best because if you want to go out and walk around for a while or find something to eat there aren'f any restaurants nearby so you need to call taxi or order food.
Room wasn't clean like I expected because there was dust on the window and the other places.
I would say it's a bit pricy for what you get on this location and for the service you pay.
Mohd lutfi
Comfy Room (Double bed) (Special promotion)
Stayed in Jul 2023
Business travelers
2 review
Very Good
Posted on Jul 22, 2023
Nice place. Free shutter to the airport
niltsh
Comfy Room (Double bed) (Special promotion)
Stayed in Aug 2024
Business travelers
4 review
Posted on Sep 1, 2024
Located in an industrial park, the gate is a bit shabby.
However, the room is acceptable, the bathroom is clean, and the bed sheets are OK.
There is an airport shuttle in the morning.
Considering that you have to catch an early morning flight, it should be acceptable.
If you come here for tourism, it may affect your mood
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Guest User
Yajing Standard Twin Room
Stayed in Aug 2024
Family
5 review
Very Good
Posted on Aug 10, 2024
It was already early in the morning when the whole family arrived at Pudong Airport. The hotel was not far from the airport and had a high cost-effectiveness ratio, making it a good place to rest for a night and get ready to visit Pudong attractions the next day.
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Guest User
Comfy Room (Double bed) (Special promotion)
Stayed in Jul 2024
Other
4 review
Outstanding
Posted on Jul 20, 2024
It's still a bit far from the airport, a bit scary, but it's still good to be able to stay in this hotel so late. The hotel design style is a bit scary, making people feel a little chilly
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Guest User
Comfy Room (Double bed) (Special promotion)
Stayed in Dec 2023
Business travelers
7 review
Very Good
Posted on Dec 27, 2023
For hotels near the airport and those who need to stay overnight for a short flight, this hotel is almost perfect. The hotel's various services and conditions are comparable to the Rolls-Royce of hotels. The front desk service is attentive, patient and polite. The room is clean and tidy. There are small restaurants nearby. The airport pick-up and drop-off service is very attentive. The only small drawback is that the TV monitor in the room is not that clear but it gave me the opportunity to explore the towns and shopping malls surrounding the hotel. Overall this hotel has gained a repeat customer.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Yajing Deluxe Suite
Stayed in Jun 2024
Family
2 review
Posted on Jun 10, 2024
There was mold around the bathroom, so the room smelled moldy, and there were lots of fly-like bugs. One of the lights next to the bed didn't work, so I wondered if they were inspecting the room.
You can also reserve a bus to the airport, but when we woke up in the morning, the big bus hadn't arrived due to the driver's schedule, so we had to take a small bus at the last minute. There were other passengers, so we had a lot of luggage, so the bus left without us being able to get on. We were left behind. Do they mean we have to figure it out ourselves? It's very inconvenient because we have a flight to catch.
After the bus departed, the receptionist called a taxi for us, so we made it in time, but it was a long way from the airport, so it was difficult for passengers who don't speak Chinese (even in terms of cleanliness).
However, the receptionist was very kind. To be honest, if the receptionist hadn't been there, we might not have made it to the plane.
I used it before COVID and there were no problems, so I think the management may have changed.
I don't think I'll use it again.
Original TextTranslated by Google
Response from Property: Dear customer, we are very sorry for the mistake made by the hotel. The hotel has always focused on providing customers with a comfortable experience and quality services. If you have any questions during your stay, please contact the hotel. I wish you a happy life.