Mason Hotel Reviews
Mason Hotel
No.935 Huaihai Middle Road, Huangpu District, Shanghai, 200020, ChinaView Hotel Details
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1 night
Mason Hotel Guest Reviews
4.5/5
Good
613 review
Verified reviewsLocation4.6
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(613)
Positive reviews(582)
Reviews with photos/video(67)
Easy to get around(111)
Large rooms(48)
Close to metro(44)
Convenient for shopping(41)
Convenient parking(25)
Many dining options(19)
Friendly front desk staff(19)
Average decor(8)
Negative reviews(31)
Mo. Kablawi
Budget Single Room
Stayed in Jul 2024
Business travelers
17 review
Posted on Jul 31, 2024
Great location accessible to metro and shopping malls however the rooms are a bit outdated
Response from Property: Dear guest, thank you for your comments about staying at the Mason Hotel. The hotel upgraded some of its rooms in 2023, and continuously improved the hotel's facilities and service level. You can experience our upgraded luxury rooms next time. Looking forward to seeing you again! The Mason Hotel Shanghai is located at the junction of Huaihai Middle Road and Shaanxi South Road, adjacent to Metro Line 1, Line 10, Line 12, and Line 13. It is convenient to reach major business districts. You can experience the prosperity and convenience of Shanghai Huaihai Road Commercial Street, and fully enjoy the quietness of Shaanxi South Road.
R
Deluxe Queen Room
Stayed in Jun 2024
Business travelers
5 review
Great
Posted on Jun 30, 2024
Great rooms, so close to subway in an ideal location! Only thing is the gym is only there so they can say they have but it’s like a coffin. So if not using gym, highly recommended.
Response from Property: Thank you very much for staying in our Mason hotel. We will continue to improve and hope to provide every customer with a high level of experience. Looking forward to your coming again!
Shirley
Superior Double Room
Stayed in Mar 2024
Couples
3 review
Very Good
Posted on Apr 3, 2024
Location is very convenient, near the shopping district and restaurants.
Wasn't too happy with the aircon as it was malfunctioning and did not get a good night sleep.
Response from Property: Dear guests：we apologize and regret the unpleasant experience during our stay. We will further improve and improve our facilities and strive to provide better service to every guest, and we sincerely welcome you to come back!
Hessie...
Deluxe Queen Room
Stayed in Aug 2023
Couples
25 review
Great
Posted on Aug 2, 2023
It’s in a great location and the staff are really friendly. The bathtub is also amazing! The only thing that bothered us a bit, is that the gym doesn’t have most of the equipment showed on their photos.
Response from Property: Thank you very much for staying with us, sorry for the unpleasant experience. We have passed this information on to the relevant authorities. Thank you for your suggestions and sincerely waiting for your next visit!
Himaa
Budget Single Room
Stayed in Jun 2023
Travel with friends
9 review
Outstanding
Posted on Jun 4, 2023
Nice, clean and tiday.. So close to Shanxi road metro station.. It could be a little bit noisy at night.
Response from Property: Thank you very much for staying in our Mason hotel. We will continue to improve and hope to provide every customer with a high level of experience. Looking forward to your coming again!
Guest User
Superior Double Room
Stayed in Apr 2023
Couples
2 review
Posted on Apr 16, 2023
Clean and great location, but only 1 working plug in the room, couldn't get the shower to work, and check in + check out was slower than other places.
Response from Property: Thank you very much for staying in our Mason hotel. We will continue to improve and hope to provide every customer with a high level of experience. Looking forward to your coming again!
Lexi
Budget Single Room
Stayed in Sep 2022
Business travelers
13 review
Outstanding
Posted on Sep 30, 2022
I am going to always stay at this hotel. It’s old but in a good way, cosy old and good-looking. The service is superb and they speak English.
The only small disadvantage is that they don’t have enough drinking water in the room but saying than they always gave me extra bottles with no problem. And also 300 rmb deposit, which was also never a big problem, seems like a bit of an archaic habit.
Response from Property: Thank you very much for staying in our Mason hotel. We will continue to improve and hope to provide every customer with a high level of experience. Looking forward to your coming again!
Jeromy PrestonCarr
Budget Single Room
Stayed in Aug 2023
Solo travelers
10 review
Outstanding
Posted on Aug 12, 2023
It was a great stay! Room was nice, location is good.
Response from Property: Dear guests, thank you very much for your good reviews of our hotel, we will continue to work hard to live up to your good reviews. Thank you again for your affirmation of the hotel, look forward to coming back again, and have a nice trip!
T-travels
Superior Double Room
Stayed in Jan 2023
Couples
37 review
Great
Posted on Jan 3, 2023
Great location and nice large rooms. Close to subway station and walking distance to many nice cafes, restaurants, and shopping areas.
Response from Property: Thank you very much for staying in our Mason hotel. We will continue to improve and hope to provide every customer with a high level of experience. Looking forward to your coming again!
Chloe Alexandra Sophia
Budget Single Room
Stayed in Mar 2023
Couples
20 review
Very Good
Posted on Apr 4, 2023
Great hotel. Good location and clean. Would stay again!
Response from Property: Thank you very much for staying in our Mason hotel. We will continue to improve and hope to provide every customer with a high level of experience. Looking forward to your coming again!
Anonymous User
Budget Single Room
Stayed in Jan 2023
Solo travelers
6 review
Outstanding
Posted on Feb 1, 2023
good location and friendly service.
Response from Property: Thank you very much for staying in our Mason hotel. We will continue to improve and hope to provide every customer with a high level of experience. Looking forward to your coming again!
Guest User
Superior Double Room
Stayed in Apr 2023
Business travelers
2 review
Posted on Apr 24, 2023
Old hotel good location
Response from Property: Thank you very much for staying in our Mason hotel. We will continue to improve and hope to provide every customer with a high level of experience. Looking forward to your coming again!
Santiago Guitar
Superior Standard Room
Stayed in Dec 2021
Travel with friends
14 review
Amazing
Posted on Jan 2, 2022
Booked for 31th New Year’s Eve. This location is amazing! So close to the subway and shop areas. Price was great, very clean and comfortable! They have bathtub that was a plus after a great party!
Response from Property: Thank you very much for staying in our Mason hotel. We will continue to improve and hope to provide every customer with a high level of experience. Looking forward to your coming again!
Guest User
Budget Single Room
Stayed in Dec 2021
Solo travelers
7 review
Outstanding
Posted on Dec 30, 2021
I had a lovely stay with very friendly staff. The hotel is neat, clean and well looked after. The bedroom had all the basics necessary. It is situated close to metro lines and although on a busy street, its very convenient to get around. A starbucks next door for early mirning coffee.
Response from Property: Thank you very much for staying in our Mason hotel. We will continue to improve and hope to provide every customer with a high level of experience. Looking forward to your coming again!
Sora2015
Superior Standard Room
Stayed in Jun 2021
Solo travelers
11 review
Outstanding
Posted on Oct 10, 2021
The room is clean with a decent breakfast. The location is amazing and the staff are very friendly. This hotel is great to travel to on a budget plan!
Response from Property: Thank you for your encouragement and waiting for your next coming sincerely.