Echarm Hotel  Shanghai North Bund Tilanqiao subway station

Echarm Hotel Shanghai North Bund Tilanqiao subway station Reviews

Echarm Hotel Shanghai North Bund Tilanqiao subway station

No.3 Anguo Road, Hongkou District, Shanghai, 200082, ChinaView Hotel Details
Echarm Hotel  Shanghai North Bund Tilanqiao subway station
Echarm Hotel  Shanghai North Bund Tilanqiao subway stationEcharm Hotel  Shanghai North Bund Tilanqiao subway stationEcharm Hotel  Shanghai North Bund Tilanqiao subway station
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Echarm Hotel Shanghai North Bund Tilanqiao subway station Guest Reviews

4.7/5
Outstanding
541 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(541)
Positive reviews(528)
Reviews with photos/video(59)
Easy to get around(73)
Convenient location(60)
Friendly front desk staff(51)
Quiet & comfortable(32)
Close to metro(28)
Would stay again(11)
Perfect for business trips(7)
Tasty coffee(4)
Negative reviews(13)
Aleks
Standard Double Room
Stayed in Jun 2024
Couples
36 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Very friendly reception, fast check in. Our room was clean, we enjoyed our 2 days stay. Many shops and restaurants around, 7 minutes walking to the subway and less than 30 minutes to the railway station.
6/11
Response from Property: Dear guests, thank you very much for your good comments on our hotel, we will continue to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, wish you have a pleasant journey!
Guest User
Superior Double Room
Stayed in Jun 2024
Couples
3 review
3.2/5
Posted on Jun 11, 2024
Mu room has a very bed smell came from the bathroom. Turning on the circulator fan in the bathroom can help reduce it (take very long time until I do not smell it) but it fill the bathroom with smoking smell. The staffs seemed not communicate with each other well since I asked A to help me book a taxi to go to airport, but later I knew that booking through Didi is much more cheaper so I told to B (since A was not there that time) that please cancel my booking, I worried that maybe A noted somewhere about my booking before so I repeated 3 times to make sure she understand and she said “yes, you can book through Didi first and if you cannot catch a taxi on Didi we will help you to call a taxi”. However, the next day when I go to the reception desk to confirm the address with the staff there (in this time, the staff was C) to book my taxi through Didi, he said he already called a taxi for me and the taxi was right here in front of the hotel. So I had no other choice. Luckily I hadn’t booked Didi when I was in the room so I can go with the taxi called by the staff, I dont know what should I do if I had booked Didi and there had been two taxies!
Response from Property: Dear guests, we apologize for your experience during your stay at the hotel. Because foreign guests can't use their mobile phones to make online mobile payments, they can't enjoy online discounts. Didi's in-cab payment is the same as is the same as that for the front desk booking. This incident happened due to poor language communication. We are very sorry to make your stay unpleasant. If you come here next time, we hope you can book this hotel again. Give us a chance to apologize and look forward to coming back!
Ejin ang
Standard Room (2 beds)
Stayed in Sep 2024
Couples
7 review
5.0/5
Outstanding
Posted on Sep 15, 2024
highly recommend, only no good is slightly far to train station.
Response from Property: Thank you for taking the precious time out of your busy schedule to review Xiao Shang! We are very honored that you chose our hotel as your stop in the vast sea of ​​people. Your affirmation is the biggest motivation for our unremitting efforts and makes our persistence more meaningful. We continue to improve our service quality and look forward to providing you with a wonderful accommodation experience again.
Delgermaa
Cozy Queen Room
Stayed in May 2024
Travel with friends
2 review
3.0/5
Posted on May 30, 2024
It was kind a little far away from the Bund. And front desk didn’t know how to speak English.
Response from Property: Dear guest , thank you very much for your support to Xiao Shang, did not get your full 5 points of praise, Xiao Shang heart is still a little lost. However, thank you very much for pointing out the shortcomings of Xiaoshang. Xiaoshang will strive to do better. I hope Xiaoshang's service will bring you more surprises and touches when you come next time.
Guest User
Superior Double Room
Stayed in Dec 2023
Couples
4 review
3.5/5
Posted on Feb 16, 2024
Nice hotel, they let me check in early which was very kind.
Response from Property: Hello, dear guest officer. Thank you very much for your support to Xiaoshang. I haven't received all 5 points from you. Xiaoshang's heart is still a little frustrated. Maybe Xiaoshang still has something wrong. I hope your next arrival can point out Xiaoshang's shortcomings to Xiaoshang. Xiaoshang will try to do better. Xiaoshang will serve attentively so that every guest officer in the store can feel the warmth of home. I hope Xiaoshang's service can bring you more surprises and touching. Looking forward to your next visit.
Guest User
Cozy Queen Room
Stayed in Aug 2024
Business travelers
8 review
4.0/5
Very Good
Posted on Aug 30, 2024
The room is very small, just as big as the picture. It can only accommodate one person. If there is one more person, it will feel like a fight. The space is very cramped and depressing. If you want to stay here, try to book a room with a window.
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Response from Property: Dear guest: Hello! Thank you very much for your stay and sharing. We are sorry for the inconvenience caused to you. We hope that you will have the opportunity to try our different types of rooms to give you a different stay experience! Yishang Hotel looks forward to your visit again. Come and wish you a happy life!
love e
Standard Double Room
Stayed in Aug 2024
Family
22 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Driving from Hangzhou to Wuzhen to Suzhou and then to Shanghai! Stayed at this hotel for two nights! fine! There is a robot delivering food! It's convenient to take a taxi to anywhere. There is a parking space downstairs! There is a restaurant downstairs! There is a laundry room!
Original TextTranslated by Google
Response from Property: Thank you for taking the precious time out of your busy schedule to review Xiao Shang! We are very honored that you chose our hotel as your stop in the vast sea of ​​people. Your affirmation is the biggest motivation for our unremitting efforts and makes our persistence more meaningful. We continue to improve our service quality and look forward to providing you with a wonderful accommodation experience again.
Guest User
Standard Double Room
Stayed in Aug 2024
Couples
6 review
5.0/5
Outstanding
Posted on Aug 29, 2024
Facilities: Complete, there is a washing machine downstairs, a desk for work, and many books. Very cozy Hygiene: relatively clean What is very different is that there is a makeup mirror and light, which is very friendly to girls who put on makeup. You can also apply for a delayed check-out. The front desk is also very friendly and has a good attitude. The hotel also has a robot to deliver takeout upstairs, which is very good.
Original TextTranslated by Google
Response from Property: Thank you for your careful review. We are very happy to see that you are satisfied with your stay. Yishang Hotel always puts your gratitude first. We are not just a hotel, but also your home and a companion on your journey. Yishang Hotel has now blossomed all over the country. You are welcome to come home at any time. Yishang Hotel is waiting for you!
Tangaishangmao
Standard Double Room
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 22, 2024
Facilities: Very advanced facilities Hygiene: Very good hygiene Service: Impeccable service, they greet you at the door Address: Near North Bund, central line, convenient to go anywhere
Original TextTranslated by Google
Response from Property: Thank you for your careful review. We are very happy to see that you are satisfied with your stay. Yishang Hotel always puts your gratitude first. We are not just a hotel, but also your home and your companion during your journey. Yishang hotels are now blooming all over the country. You are welcome to go home at any time, Xiaoyidu is waiting for you!
Guest User
Family Room
Stayed in Aug 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Aug 24, 2024
Yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes, yes
Original TextTranslated by Google
Response from Property: Thank you for your careful review. We are very happy to see that you are satisfied with your stay. Yishang Hotel always puts your gratitude first. We are not just a hotel, but also your home and your companion during your journey. Yishang hotels are now blooming all over the country. You are welcome to go home at any time, Xiaoyidu is waiting for you!
Anonymous User
Standard Room (2 beds)
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 16, 2024
The hygiene is very good and the service is very thoughtful. We are a family of three and booked a double standard room. Ms. Zhang Yanli, who cleaned the room, carefully helped us fold our clothes and prepared an extra pair of slippers and other supplies. The details are five-star praise! !
Original TextTranslated by Google
Response from Property: Thank you for your careful review. We are very happy to see that you are satisfied with your stay. Yishang Hotel always puts your gratitude first. We are not just a hotel, but also your home and your companion during your journey. Yishang hotels are now blooming all over the country. You are welcome to go home at any time, Xiaoyidu is waiting for you!
Weiyanwei
Standard Room (2 beds)
Stayed in Jul 2024
Family
3 review
3.7/5
Posted on Aug 1, 2024
The floor drain is seriously flooded. When taking a shower, the hot and cold water alternated. After enjoying the five levels of ice and fire, I could only take a cold shower directly. After enjoying the five levels of ice and fire, I dragged my exhausted body to sleep. The harsh noise of the air conditioner made it difficult to fall asleep until 2 to 3 in the morning. I fell asleep because of sleepiness. Stepping into the guest room with a smart semi-open space design, the aromatherapy washing and care products, unloaded the tedious pressure, and felt the luxurious sleeping experience brought by the star quality. The pillowcase was broken and dirty. Others were okay. This was a very bad experience! ! ! Facilities: The floor drain was seriously flooded, and there were safety hazards at the clothes hanging area. Hygiene: Satisfied. Environment: Satisfied
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry that we failed to bring you a pleasant stay. Yishang Hotel feels deeply guilty. We are very sorry for the inconvenience caused to you. If you have any questions during your stay, you can call the front desk hotline at any time and we will solve your problems as soon as possible. We look forward to having the opportunity to help you solve your problems again!
Guest User
Cozy 2-bed Room
Stayed in Jul 2024
Family
1 review
1.7/5
Posted on Jul 16, 2024
The hygiene is really bad. I woke up in the middle of the night with a musty smell in the room. When I moved the quilt, the room was full of dust. The worst place I have ever lived in
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! Shanghai is in the rainy season recently. The comfortable twin rooms you booked are all on the first floor, so the rooms will be a little damp. We recommend that you book our standard twin rooms next time. Regarding the lint problem, the store has recently purchased a batch of linens, so there may be a lot of lint. We are deeply sorry for the inconvenience. Your valuable opinions are very important to us. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Standard Double Room
Stayed in Jul 2024
Family
9 review
5.0/5
Outstanding
Posted on Jul 9, 2024
The hotel is in a great location with convenient transportation. There are 2 subway stations nearby, which are within 10 minutes. It is very close to the Bund Oriental Pearl Museum, which can be reached within 30 minutes by subway and more than 20 minutes by bike. This makes it very convenient for me to go to Shanghai for the first time! The hotel is also very clean. The weather in Shanghai is very hot, and the hotel air conditioning is very powerful! Takeaways are delivered to the room by robots, which is very convenient! The self-service coffee tastes good! The service of the front desk lady and the room staff is very enthusiastic! In short, the hotel is very good in all aspects. It is worth recommending!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Standard Double Room
Stayed in Jun 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jun 20, 2024
The hotel lobby is very nice, with tea, coffee and snacks. There is a subway station nearby, and it is also close to the Bund. The room is clean and tidy, and the front desk service is also good and enthusiastic.
Original TextTranslated by Google
Response from Property: Thank you for your careful review. We are very happy to see that you are satisfied with your stay. Yishang Hotel always puts your gratitude first. We are not just a hotel, but also your home and a companion on your journey. Yishang Hotel has now blossomed all over the country. You are welcome to come home at any time. Yishang Hotel is waiting for you!