GRAND KINGTOWN S HOTEL

GRAND KINGTOWN S HOTEL Reviews

GRAND KINGTOWN S HOTEL

No.88 Shuanglian Road, Qingpu District, Shanghai, ChinaView Hotel Details
GRAND KINGTOWN S HOTEL
GRAND KINGTOWN S HOTELGRAND KINGTOWN S HOTELGRAND KINGTOWN S HOTEL
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GRAND KINGTOWN S HOTEL Guest Reviews

4.7/5
Outstanding
4310 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(4310)
Positive reviews(4220)
Reviews with photos/video(751)
Friendly front desk staff(728)
Convenient location(520)
Classy environment(437)
Delicious breakfast(195)
Easy to get around(162)
Large rooms(138)
Close to airport(46)
Luxurious(40)
Negative reviews(87)
yxngsterx
Deluxe Double Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 27, 2024
At first we thought that the hotel is in a bad place but turns out there’s a cool place next to it where you can relax, grab coffee, ice cream, or even dinner date. The hotel is clean, we even changed the staying dates without any problems, the staff is very helpful, and delivery robots are the best. I would recommend, specially for couples
Response from Property: Dear guests: Hello! Thank you very much for staying in the hotel and giving high praise. Every department of the hotel is constantly working hard to take care of our family more carefully and in a timely manner. I am glad to see your recognition of our work. With your trust, we will continue to be enterprising and ready to bring high-quality services to every guest. Wu, Xiao Rui is looking forward to seeing you again!
Jamees
Deluxe Double Room
Stayed in May 2024
Couples
7 review
5.0/5
Outstanding
Posted on May 6, 2024
The hotel was really wonderful, very good and comfortable, and it was good in all aspects: (reception - restaurant, facilities, dealings....) Everything was good. The hotel is very close to the metro station, You can just walk for ten minutes or less and you will arrive. The hotel is close to restaurants and a famous tourist place ( Panlong Tiandi ) ... Also Mr. Lau Zhang was very helpful to us... I really recommend this hotel and I will come back to it again. If you come to Shanghai👌🏻
Response from Property: Dear guests: Thank you for your good comments about us~ Every city always has a reason to miss us, every season has its scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Xiao Rui It will be the most warm and unique one in your memory.I wish you a happy life and look forward to your visit again~
Superior Double
Stayed in Mar 2024
Solo travelers
10 review
4.7/5
Amazing
Posted on Mar 26, 2024
Nice place to stay its very convenient from Shanghai Hongqiao station take line 17 after 2 station exit 2 walking distance 5 minute , next to hotel there are many restaurants and some Bar , had Indian meal at Corn & Brew , hotel is big , good service and specially taken care by Manager Linda ! Cleanness need to improve !
Response from Property: Dear guests: Hello.Your valuable opinions are the bridge for the hotel's continuous progress and the cornerstone for the hotel to improve its service quality.The hygiene issues you raised have been reported to the management team, and the relevant cleaning staff have made deductions and rectifications. Here, Xiaorui once again apologizes to you and hopes that you can give Xiaorui a chance to make corrections. We will definitely We will do our best to ensure good hygiene and continue to ensure good service. We look forward to your review again~
Jinghui L
Family Room
Stayed in Apr 2024
Family
2 review
4.0/5
Very Good
Posted on Apr 10, 2024
Overall stay has been okay with better service staff at check in counter than my first stay
Response from Property: Distinguished Guest: Hello. Thank you for staying at Hotel S in the western suburbs of ruiting, Shanghai. I am sorry that I have not been able to give you a satisfactory experience. This hotel is adjacent to the National Convention and Exhibition Center, and is surrounded by shopping centers such as Longhu Sky Street and Sky City in Hongqiao, the location is very convenient, at the same time, the second floor of the hotel has a special gym for hotel guests free of charge, laundry, small rui robot can also provide you with 24-hour food delivery services, delivery services, etc. , if you are not satisfied with any place during your stay, you can contact Xiao Rui at any time, Xiao Rui will do my best, as far as I can, dedicated to serve you, look forward to your visit again ~
Boon Keng
Superior Double
Stayed in Mar 2024
Business travelers
108 review
4.0/5
Very Good
Posted on Mar 27, 2024
Overall is good and I am super satisfied. Just the breakfast can be more variety
Response from Property: Dear guests friends: Hello, after seeing your comments, Xiao Rui is really sad, and once again to apologize to you. For your feedback of breakfast dishes, Xiao Rui has the first time feedback to the food and beverage department leadership, according to the seasonal launch of new dishes, rich variety of dishes, improve the quality of breakfast. Your valuable advice is the continuous progress of the hotel ladder, looking forward to your review again. I wish you all the best, Happy Every Day ~
Guest User
Superior Double
Stayed in Dec 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 22, 2023
The staff are so nice. Nice and clean hotel, very close to Panlong Tiandi only 5 mins walk
Response from Property: Dear guests: Thank you very much for choosing to stay at Hongqiao Grand King town S Hotel among many hotels and praising the service of our front desk girls. Our hotel is adjacent to Panlong Ancient Town, National Convention and Exhibition Centre, Hongqiao High-speed Railway Station, and is only 900 meters away from Panlong Road Station of Metro Line 17. The surrounding tourism and business trips are very convenient. Xiaorui is waiting for your visit here. I wish you happy every day~
Guest User
Superior Double
Stayed in May 2024
Couples
5 review
5.0/5
Outstanding
Posted on May 25, 2024
The location is excellent, and the staff are friendly and helpful. We both enjoyed our stay here.
Response from Property: Thank you for your careful comments. Your satisfaction and praise are the best affirmation for us. Xiaorui is willing to add some warmth and smiles to your travel life. Looking forward to your stay again. I wish you a good mood every day!
LAW A
Deluxe Room (2 beds)
Stayed in May 2024
Couples
25 review
4.5/5
Great
Posted on May 25, 2024
This is our repeated stay in Shanghai Hongqiao area. We will be back to stay in this hotel again.
Response from Property: Dear guests, hello, I'm very sorry that we didn't give you a satisfactory check-in experience. If you have any comments and suggestions during your stay in the hotel, please call the hotel service hotline to contact us. All the hotel staff are always at your service and will definitely actively correct your shortcomings. Looking forward to your review~
YaoHong
Deluxe Room (2 beds)
Stayed in Feb 2024
Family
1 review
4.2/5
Very Good
Posted on Feb 17, 2024
This hotel is located in an area close to Panlong Tiandi, a touristic destination. It offers various different styles of food, but during the Chinese New Year it is very clouded, some hot eateries will need to wait for very long time to get a seat or a table. The hotel is fine, the personnel and services are excellent, in term of facilities it is also in big part fulfilling my expectations except the water temperature, it is simply not hot enough, so I couldn’t have a real hot bath even though I had a family room equipped with a bathtub. In addition, my older mother couldn’t enjoy good shower also due the water isn’t warm enough. The Chinese foods at breakfast is very nice with many choices, but the western style foods are very few and the quality is not bad but mediocre, with coffee and tea are all very thin virtually no flavor. Of course, it doesn’t matter much if you are only looking for rich and good Chinese foods at breakfast while don’t mind of offerings of western style foods. The benefit to stay in this hotel is more attractive for travelers who will be use Hongqiao airport or Hongqiao Railway Station, the distance to those is about 12 to 15 minutes with car.
Response from Property: Dear guests and friends: Hello, after reading your review, Xiaorui is really sad and apologizes to you again.Regarding your feedback on breakfast dishes, Xiaorui has immediately reported it to the leaders of the catering department to launch new dishes according to the seasons, enrich the variety of dishes, and improve the quality of breakfast.Your valuable opinions are the stepping stone for the hotel's continuous improvement, and we look forward to your review again.I wish you all the best and happiness every day~
黃志成Gordon HWANG
Superior Double
Stayed in Mar 2024
Business travelers
1 review
3.5/5
Posted on Mar 17, 2024
Good services and nice location where can access to the nearby village to walk around!
Response from Property: Hello, dear guests, thank you for your stay and careful praise, I am glad that you can use the valuable time to share your stay with us. Thank you for your tolerance and understanding, your comments are our great honor, at the same time from your comments can see your expectations of us, let our work still need to be improved. We will also continue our efforts to provide you with better services, and strive to get your next check-in at 5 points
David
Deluxe Suite
Stayed in Dec 2023
Booked for others
1 review
4.7/5
Amazing
Posted on Jan 22, 2024
I booked this hotel for my parents and they could not have had a better experience. The room was great and the location ideal nearby to Panlong Tiandi (where we live). The breakfast was really good and excellent value. They stayed in a suite and it was spacious and comfortable. The hotel would benefit from a swimming pool as it is a big hotel, but other than that the staff were so friendly and helpful. I would highly recommend this hotel and I will for sure book this hotel for my parents again when they come to visit. Many thanks for everything! 🤗
Response from Property: Dear guest friend: Hello, thank you very much for your trust. We have chosen to settle your parents at our Shanghai Gread Kingtown S Hotel. The hotel is only about 800 meters away from Panlong Tiandi and can be reached by walking for about 5 minutes. The location is very convenient. At the same time, the hotel provides 24-hour butler service. If you have any needs during your stay, you can directly call the front desk phone number. We will actively and enthusiastically meet your needs.Good luck to you,thank you
Toney
Superior Double
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 7, 2023
the hotel was great a convenient location to hongqiao bullet train station clean room and beautiful lobby highly recommended
Response from Property: Dear guests: Thank you very much for choosing to stay at Hongqiao Grand King town S Hotel among many hotels and praising the service of our front desk girls. Our hotel is adjacent to Panlong Ancient Town, National Convention and Exhibition Centre, Hongqiao High-speed Railway Station, and is only 900 meters away from Panlong Road Station of Metro Line 17. The surrounding tourism and business trips are very convenient. Xiaorui is waiting for your visit here. I wish you happy every day~
Guest User
Deluxe Room (2 beds)
Stayed in Mar 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Mar 7, 2024
NICE LOCATION..CLEAN...FRIENDLY STAFF...SURELY WILL COME BACK AGAIN...
Response from Property: Hello, dear guests, thank you for your stay and careful praise, I am glad that you can use the valuable time to share your stay with us. Thank you for your tolerance and understanding, your comments are our great honor, at the same time from your comments can see your expectations of us, we will continue to work to provide you with better services, try to get a 5 on your next check-in
Superior Double
Stayed in Apr 2024
Solo travelers
28 review
3.7/5
Posted on Apr 14, 2024
Kettle is dirty !!!!!! Air conditioner noisy 👎🏻 So far okay
Response from Property: Dear guests: Hello.Your valuable opinions are the bridge for the hotel's continuous progress and the cornerstone for the hotel to improve its service quality.The hygiene issues you raised have been fed back to the management team by Xiaorui, and the relevant cleaning staff have made deductions and rectifications. Here, Xiaorui once again apologizes to you and hopes that you can give Xiaorui a chance to make corrections. We will definitely We will do our best to ensure good hygiene and continue to ensure good service. We look forward to your review again~
A
Deluxe Double Room
Stayed in May 2024
Solo travelers
5 review
4.2/5
Very Good
Posted on Jun 10, 2024
I recommend this hotel, good location and service
Response from Property: Dear guests, thank you for your stay and careful comments. I am glad that you can use your precious time to share your accommodation experience with us. Thank you for your tolerance and understanding. It is a great honour for us to give your comments. At the same time, we can see your expectations for us from your comments, so that our work level still needs to be improved. We will continue to work hard to provide you with better services and strive to get your 5 points when you stay next time.