Vienna International Hotel

Vienna International Hotel Reviews

Vienna International Hotel

No.190 Aite Road, Jiading District, Shanghai, 201803, ChinaView Hotel Details
Vienna International Hotel
Vienna International HotelVienna International HotelVienna International Hotel
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Vienna International Hotel Guest Reviews

4.5/5
Good
918 review
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(918)
Positive reviews(866)
Reviews with photos/video(85)
Classy environment(70)
Easy to get around(49)
Friendly front desk staff(45)
Large rooms(44)
Quiet & comfortable(42)
Close to airport(21)
Convenient for shopping(20)
Perfect for business trips(13)
Negative reviews(52)
SouravJain
Superior Double Room
Stayed in May 2024
Solo travelers
68 review
5.0/5
Outstanding
Posted on Jun 18, 2024
Nice location, Nice hotel...Rooms are big. Staff also good
Response from Property: Dear guest, thank you for your five stars. Your affirmation is the greatest support for Xiaowei! Xiaowei is honored to receive your full praise. It feels sweeter than tasting honey. Xiaowei will continue to maintain high-quality service. Thank you for sharing this love with everyone. I look forward to your stay again~~
Guest User
Superior Room (2 beds)
Stayed in Aug 2023
Solo travelers
2 review
4.5/5
Great
Posted on Aug 19, 2023
A little far outside but only two stops by bus from the subway line 13. Big hotel, comfortable beds and big rooms. Good value for the money.
Guest User
Superior Room (2 beds)
Stayed in Oct 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Oct 2, 2023
nice .good
Guest User
Discount Double Room
Stayed in Jul 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 31, 2023
very good
Guest User
Superior Room (2 beds)
Stayed in May 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Aug 6, 2023
Very nice
Guest User
Discount Double Room
Stayed in Sep 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Sep 14, 2024
Facilities: Very complete Hygiene: Very clean and tidy Environment: Very beautiful environment with very good greenery around Service: Very thoughtful, considerate and meticulous. The staff has a very good attitude. In summary, this is the first choice for business trips, and it is excellent in all aspects
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Guest User
Superior Double Room
Stayed in Sep 2024
Other
1 review
5.0/5
Outstanding
Posted on Sep 10, 2024
The hotel room is well decorated, large, clean, and quiet. Especially the front desk clerk Wang Ji is very nice, patient, careful, and has a good service attitude. It is a very good hotel. I will come again next time.
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Guest User
Superior Room (2 beds)
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 10, 2024
Facilities: Complete facilities, but it is recommended that the shower head can be replaced with a new one. It costs little and can greatly improve customer satisfaction. Hygiene: Very good Environment: Very good Service: Very good Especially it also provides pick-up and drop-off service from Shanghai Hongqiao Railway Station and Hongqiao T2 Terminal, which is very considerate, the driver is very enthusiastic and the service attitude is very good. A wonderful trip to Shanghai. Thank you!
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Superior Double Room
Stayed in Jul 2024
Travel with friends
6 review
4.1/5
Very Good
Posted on Aug 12, 2024
Hygiene: Good, basically no obvious problems Environment: The environment is also good, I personally think the higher floors are better Service: Very good, the front desk staff can provide good service and meet customer needs regardless of which shift 👍🏻 Facilities: The facilities are a bit old, I guess this cannot be compensated by the service
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Kathy wang
Discount Double Room
Stayed in Jul 2024
Family
4 review
4.0/5
Very Good
Posted on Jul 22, 2024
This time I took my parents to Shanghai for a trip, and chose this hotel because of its convenience. We booked one night and stayed there later. The hotel's hygiene and facilities seemed to have improved a lot compared to before, but the service was not up to standard. I met the supervisor on the floor, and I asked him for two bottles of mineral water. He said that two bottles were provided in the room, and if I wanted more, I would be charged three yuan a bottle. I wondered if they were so stingy to ask for two bottles of mineral water for a room fee of several hundred yuan?
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Response from Property: Dear guests, hello! Thank you for staying at Vienna International Hotel and for your valuable suggestions. We are deeply sorry for the problems you encountered. The hotel also attaches great importance to your valuable suggestions. We have fed back your valuable suggestions to the relevant departments for follow-up processing. The hotel will continue to strengthen the service attitude of the service staff and strive to provide every guest with better service. We sincerely welcome you to visit again!
Genggeng}
Deluxe Room (2 beds)
Stayed in Jul 2024
Solo travelers
3 review
1.0/5
Posted on Jul 6, 2024
I checked in at 3am. I was very sleepy when suddenly the phone rang. I woke up immediately. Then I called the front desk. The front desk asked if it was the takeaway I ordered, but I didn’t. It was like this for about half an hour. Just when I was about to fall asleep, the phone rang again. I was so scared. It was 4am. I didn’t sleep well at all.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Vienna International Hotel and for your valuable suggestions. We are deeply sorry for the problems you encountered. The hotel also attaches great importance to your valuable suggestions. We have fed back your valuable suggestions to the relevant departments for follow-up processing. The hotel will continue to strengthen the service attitude of the service staff and strive to provide every guest with better service. We sincerely welcome you to visit again!
Guest User
Discount Double Room
Stayed in Jul 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jul 4, 2024
The service provided by Xiao Qin at the front desk was very good. Hygiene: The hotel is also very clean Environment: Beautiful environment Facilities: Complete facilities
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five stars. Your affirmation is the greatest support for Xiaowei! Xiaowei is honored to receive your full praise. It feels sweeter than tasting honey. Xiaowei will continue to maintain high-quality service. Thank you for sharing this love with everyone. I look forward to your stay again~~
Tongaimin
Discount Double Room
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 29, 2024
Ms. Chen at the front desk provided great service. The hotel environment was also very good. The experience was great.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five stars. Your affirmation is the greatest support for Xiaowei! Xiaowei is honored to receive your full praise. It feels sweeter than tasting honey. Xiaowei will continue to maintain high-quality service. Thank you for sharing this love with everyone. I look forward to your stay again~~
Anonymous User
Deluxe Room (2 beds)
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 19, 2024
Very good, economical and affordable, recommended! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !
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llyy520530
Executive Double Room
Stayed in May 2024
Business travelers
19 review
3.8/5
Good
Posted on Jun 16, 2024
The hotel is very close to Hongqiao Airport/High-speed Railway Station. If you are a business traveler and want to catch a flight or train early in the morning, it is recommended to stay in the hotel. However, the hotel decoration and facilities are a bit old☺️. There are small restaurants downstairs and across the road, which is more convenient.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Vienna International Hotel and for your valuable suggestions. We are deeply sorry for the problems you encountered. The hotel also attaches great importance to your valuable suggestions. We have fed back your valuable suggestions to the relevant departments for follow-up processing. The hotel will continue to strengthen the service attitude of the service staff and strive to provide every guest with better service. We sincerely welcome you to visit again!