Holiday Inn Express Shanghai Jinsha Reviews

Response from Property: Dear guest， Thank you for staying with us. The hotel is conveniently located on Jinshajiang Road, which is connected to the entrance of Qilianshan South Road Station on Metro Line 13. The hotel offers a complimentary shuttle service to Songhong Road Station on Metro Line 2, which provides easy access to the National Convention and Exhibition Centre, Hongqiao International Airport, Hongqiao Railway Station and the New International Exhibition Centre. At the same time, Jinsha Meimei Plaza, which is connected to the hotel, offers Chinese and Western restaurants, supermarkets and karaoke, making your trip more convenient. Welcome back and enjoy your trip to Shanghai!IHG Social Listening Team

Response from Property: Dear Guest, Thank you for your comments and feedback. We value your stay experience and adhere to the "one guest, one change" policy for hotel linen. For guests who have stayed continuously and need their linen changed every day, please feel free to contact our staff and we will actively serve you. We will also strengthen staff training and improve their English skills. For breakfast, we will increase the number of staff during peak hours to improve service efficiency. At the same time, we will strictly require restaurant staff to pay attention to changes in the amount of food during meal times, replenish it in a timely manner and allow guests to enjoy the pleasure of breakfast at any time. Once again, we apologise for any inconvenience caused. Xiaozhi sincerely hopes that you can visit us again and see our improvements. IHG Social Listening Team

Response from Property: Dear Guest, Thank you for taking the time to write a review for us. The hotel is located in Jinsha Hemei Plaza, which is connected to the entrance of Qilianshan South Road Station by subway line 13.Subway line 13 can conveniently take you to Jintie Plaza, Global Port, Nanjing Road Commercial Street, Huaihai Road Commercial Street and Xujiahui Commercial Center. The daily free shuttle bus connects you to subway line 2, which can easily reach Hongqiao Hub and Bailian Outlets. Superior transportation is your preferred place for leisure and holidays. We apologise for giving you the wrong room card. Thank you for understanding our mistake. We will continue to strengthen and improve our service quality. We look forward to welcoming you again for your stay.Best regards,IHG Social Listening Team

Response from Property: Dear Guest, thank you for your stay, we are very happy to see that you have a pleasant stay here, which is what we have been pursuing as a service provider, and this will also become the motivation for us to continue to work hard and make progress! We offer excellent location, clean and tidy hygiene, safe and reliable environment, exquisite and complete but not superfluous supporting facilities at affordable prices, as well as refreshing bath, quality sleep, smart breakfast and other brand features, and more enthusiastic, attentive and professional services throughout the company. Choosing Xiaozhi will bring you an easy and wise travel experience. We sincerely invite you to visit us again! We wish you a safe journey!IHG Social Listening Team

Response from Property: Dear Guest, We are very pleased to hear that you enjoyed your stay with us and took advantage of our convenient location. The hotel is located on Jinshajiang Road, which is connected to the entrance of Qilianshan South Road Station of Metro Line 13. It takes about 1 minute to walk to the station. The subway network extending in all directions is the first choice for business travellers and tourists.We look forward to welcoming you back next time. Yours sincerely. IHG Social Listening Team

Response from Property: Dear Guest, Thank you for choosing our hotel for your stay and giving us your valuable feedback. We are very sorry that your stay did not bring you a good experience, the hotel is located in Jinshajiang Road, and the metro line 13 Qilianshan South Road Station entrance is connected to the station in about 1 minute walk. Hemei Plaza, which is connected to the hotel, provides supermarkets, entertainment facilities and a wide range of food and beverage services to make your journey more comfortable. We are sorry that the size of the room did not meet your ideal expectations, and we sincerely recommend that you experience the hotel's larger room types during your next stay so that you can live more comfortably, and we will continue to seek improvements to provide better service to meet our guests' expectations. We look forward to seeing you again! Wishing you a happy life!IHG Social Listening Team

Response from Property: Dear Guest, We are very pleased to hear that you enjoyed your stay with us, our staff is committed to the concept of attentive service to every guest and is dedicated to making every guest feel at home. The hotel is located on Jinshajiang Road, which is connected to the entrance of Qilianshan South Road Station of Metro Line 13. It takes about 1 minute to walk to the station. The subway network extending in all directions is the first choice for business travellers and tourists.We work hard to provide all our guests with a memorable experience and it is always nice to hear when we have done so. We look forward to welcoming you back on your next visit. IHG Social Listening Team

Response from Property: Dear Guest, Thank you for choosing to stay with us. We are delighted to hear that you are enjoying your stay with us. Breakfast is an important part of our hotel service and we have always focused on its quality and variety to ensure you have a good start to your day. Please accept our sincere apologies for any disturbance you may have experienced during your stay due to the air conditioning. Please be assured that these issues are being looked into. We value your comments and hope to have the opportunity to welcome you back and offer you an even better stay next time. Have a great day! IHG Social Listening Team

Response from Property: Dear Guest, Thank you for your feedback on your recent stay at our hotel. Holiday Inn Express Shanghai Jinsha invites you to stay in comfort and convenience, it is conveniently located at Putuo district Jinshajiang Road which connects with entrance of Qilianshan (S) Road Metro Station of Line 13.The hotel close to attractions like Changfeng International Ocean Park, LEGOLAND Discovery Center and National Convention and Exhibition Center, it will be your best choice for either leisure or business trip on your next visit to Shanghai.We have carefully selected imported soft beds, exquisite bathroom facilities, and offer you free nutritious breakfast, free internet, free parking, and other value-added services. We believe that our hotel is definitely a high cost-effective option that you cannot miss when traveling. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team

Response from Property: Dear Guest, We are very pleased to hear that you enjoyed your stay with us, our staff is committed to the concept of attentive service to every guest and is dedicated to making every guest feel at home. The hotel is located in Jinsha Hemei Plaza, which is connected to the entrance of Qilianshan South Road Station by subway line 13, which can conveniently take you to Jintie Plaza, Global Port, Nanjing Road Commercial Street, Huaihai Road Commercial Street and Xujiahui Commercial Centre. The daily free shuttle bus connects you to subway line 2, which can easily reach Hongqiao Hub and Bailian Outlets. We look forward to welcoming you again next time. Yours sincerely. IHG Social Listening Team

Response from Property: Dear Guest, Thank you for your confirmation of our service work. We have an excellent management team, well trained staff service, is committed to providing every guest with physical and mental pleasure stopping environment, from the guest's perspective, and endeavour to create a clean and fresh and comfortable environment, warm and considerate and efficient service, so that your stay is not only a good resting place, but more importantly, a home away from home real experience. We look forward to you choosing us again. We wish you all the best!IHG Social Listening Team

Response from Property: Dear Guest: Thank you for your kind comments on all aspects of the hotel. We are delighted to read that you enjoyed your stay. We always believe in doing our best with our hearts and striving for the ultimate in service, constantly striving to create a warm and comfortable environment for our guests and to meet the demands of our guests with the best value for money. Our breakfast buffet is one of the hallmarks of Holiday Inn Express. To satisfy the tastes of our guests from all over the world, we serve a reasonable mix of Chinese and Western dishes, with local snacks and a special freshly brewed coffee to start your day with a bang. Located on Jinshajiang Road, the hotel is connected to the entrance of Qilianshan South Road Station of Metro Line 13, which is about 1 minute walk away. With the metro network, the hotel is the perfect choice for business and leisure travellers!IHG Social Listening Team

Response from Property: Dear Guest! Thank you for staying with us. We are honoured that you have praised our location, hygiene, facilities, breakfast and food, and staff service. The hotel is located in Jinsha Harmony Plaza, 1.5km away from the hotel is Shanghai Light Textile Market, Metro Line 13 can conveniently take you to Kintetsu Plaza, Global Harbor, Nanjing Road Commercial Street, Huaihai Road Commercial Street, Xujiahui Commercial Centre, and the weekend and holiday shuttle buses will connect you with Metro Line 2, which can conveniently reach Bailian Outlets, the superior transportation is the ideal place for your leisure and holiday. The rooms are fashionable and exquisite, comfortable and pleasant, all equipped with flat-screen HDTV, free broadband access and British Ben Sherman brand bath products, guest room bedding of preferred international brands, and the daily Chinese and Western buffet breakfast prepared for you to enjoy, to create the ultimate comfort for you to enjoy. What you have here is not only a warm bed, clean rooms and a friendly smile, but also a place where you can feel comfortable and warm and enjoy yourself. We are very sorry that the room network problem has brought you a bad experience, thank you for your feedback, we have reported to the relevant departments to investigate and deal with the inconvenience caused to you, we deeply apologise. We apologise for any inconvenience caused. We welcome you to visit us again and wish you a pleasant stay in Shanghai! IHG Social Listening Team

Response from Property: Dear Guest, Thank you for taking the time to write a review for us. We always adhere to the service philosophy of "Doing Our Best to Meet Guest Needs" and are committed to providing each guest with a pleasant, relaxing and reassuring accommodation experience. From the moment you step into the lobby, our staff will go the extra mile to make you feel at home with their meticulous service and enthusiastic smiles.We will strive to do better and look forward to seeing you again. Yours sincerely.IHG Social Listening Team