Super 8 Hotel (Shanghai Pudong Airport Chenyang Road) Reviews
Super 8 Hotel (Shanghai Pudong Airport Chenyang Road)
No.1312 Chuannanfeng Road, Pudong New Area, Shanghai, 201200, ChinaView Hotel Details
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Super 8 Hotel (Shanghai Pudong Airport Chenyang Road) Guest Reviews
4/5
3764 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.8
Service4.2
Cleanliness3.9
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All reviews(3764)
Positive reviews(3254)
Reviews with photos/video(410)
Offers pick-up/drop-offs(613)
Close to airport(399)
Great value for money(362)
Friendly front desk staff(347)
Easy to get around(284)
Convenient location(267)
Strange smell in room(98)
Perfect for business trips(22)
Negative reviews(510)
Misoo
Guestroom (2 beds) (Special promotion, no window)
Stayed in Sep 2024
Solo travelers
2 review
3.2/5
Posted on Oct 25, 2024
Location close to the Pudong airport. Free shuttle bus every hour to the airport. Takes about 15min.
Hotel room very basic, old. Ac noisy.
No elevator, just dirty stairs to your floor.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Guestroom - Single Occupancy
Stayed in Sep 2024
Travel with friends
1 review
2.0/5
Posted on Sep 18, 2024
I recently stayed at the Super 8 Hotel near Pudong Airport and, despite reading the negative reviews about the smell, I chose to stay there—thinking it couldn't be that bad. But the moment I walked into the building where the rooms are located, the odor hit me like a wall. It was overwhelming and unpleasant, and it only got worse inside the room.
There was visible mold in several areas, and the entire space had a thick, humid, moldy stench that clung to everything. After just a short stay, even my clothes started to smell like it. The bathroom was no better—there was a strong, sweaty odor mixed with the scent of rust from the corroded fixtures. It was so bad that I couldn’t stand staying in the room for long and found myself spending most of my time outside to escape the smell. To top it off, the moldy atmosphere blocked my nostrils, making it hard to breathe properly.
If you're considering staying here, don’t make the same mistake I did. This was by far one of the worst hotel experiences I've ever had.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
xatanu
Queen Room
Stayed in Oct 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Oct 9, 2024
Close to airport i mostly use this because price and location best ,
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
wilson88
Queen Room
Stayed in Jul 2024
Solo travelers
7 review
1.2/5
Posted on Jul 7, 2024
It looks like the boss only cares about money and doesn't care about guests' comfort and health. The rooms are too dirty. Though I changed the first room they gave me as it was way too filthy but the second room was slightly better but still not clean enough. And I woke up to a spider in my bed in the morning. The curtains were filthy. There was dirt on the windows, water kettle and toilet sink. Terrible experience. I wish there was negative rating.
6/7
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Htet
Guestroom (2 beds) (Special promotion, no window)
Stayed in Jun 2024
Business travelers
2 review
1.5/5
Posted on Jun 17, 2024
Please do not go to this hotel unless you are on a very very budget travel. My husband and I missed our flight so we booked this hotel just for a night stay until we head to the airport the next day. But we couldn’t even spend a night there because there is a damp mouldy smell as soon as you entered the room. The toilet is dirty. We stayed there for about 30 mins while looking for other hotels nearby and left as fast as we could.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Minieeeee
Guestroom - Single Occupancy
Stayed in Jul 2024
Solo travelers
17 review
3.7/5
Posted on Jul 3, 2024
Near bus stop going to metro station. this hotel also offer a shared airport pickup
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
zm -
Guestroom (2 beds) (Special promotion, no window)
Stayed in May 2024
Couples
2 review
1.0/5
Posted on May 3, 2024
everything is horrible terrible!!! so miserable that we had to change hotel! the room wasnt what we saw in the description, around 200rmb for this standard is not worth at all! We had to cancel and change hotel after taking a look at the room, it's horrible... avoid this
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
SChieh Lim
Guestroom (2 beds) (Special promotion, no window)
Stayed in Aug 2024
Business travelers
14 review
2.7/5
Posted on Oct 26, 2024
Only reason is because I need a room to stay in while waiting for my midnight fligh.
Dirty and dark room. Won't want to stay the night if possible.
Guest User
Guestroom (2 beds) (Special promotion, no window)
Stayed in Oct 2024
Travel with friends
24 review
1.2/5
Posted on Oct 24, 2024
Not recommend, really bad smell in the room, bad attitude from the receptionist
AndrewOS14
Guestroom (2 beds) (Special promotion, no window)
Stayed in Aug 2024
Couples
45 review
2.0/5
Posted on Aug 11, 2024
Only good thing is the free airport pickup and low price. Room is dirty, tiny and looks nothing like the pictures. No soap, no drinking water.
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Jamie96
Queen Room
Stayed in Jan 2024
Couples
3 review
1.5/5
Posted on Feb 10, 2024
Never again. The location was close to the airport, but there are much better places. Black mould all over the walls. Strong smell of damp sewage the moment the door is opened. Asked for a room change and was told all the rooms are the same. Couldn't stay in that room, we would have left really sick. Booked another hotel within 5 minutes of entering the room. Quickest hotel visit I've ever had.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Julian Zambrano
Standard Room
Stayed in Jul 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jul 25, 2024
Great service and cleanliness for a very affordable price. 20 minute ride from airport. Satisfying experience.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey
When I arrived hotel that I need to pay additional 70rmb... before I did not know. It feeling baf
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Guestroom - Single Occupancy
Stayed in Jul 2024
Solo travelers
8 review
2.7/5
Posted on Jul 3, 2024
This place is good only because of the location. The only clean thing was the sheet. So far the worst experience.
aurena
Queen Room
Stayed in Dec 2023
Solo travelers
9 review
2.5/5
Posted on Jan 1, 2024
Never again
It looks so much nicer then it is
The shuttle service is connected to a timetable
I called them 1 day in advance.. they said to call when I reach they will pick me up
When I landed they asked me to wait 1 hr
Till I found out it's a bus service!!
The photos are of the nicest one out of 3 rooms I saw !!!!!
I booked a room they gave me the worst ever
Dirty dark broken floor
They showed me 3 rooms till it was not even what I booked
Only plus close to the airport
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!