Fenyang Garden Boutique Hotel

Fenyang Garden Boutique Hotel Reviews

Fenyang Garden Boutique Hotel

No.45 Fenyang Road, Shanghai, ChinaView Hotel Details
Fenyang Garden Boutique Hotel
Fenyang Garden Boutique HotelFenyang Garden Boutique HotelFenyang Garden Boutique Hotel
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Fenyang Garden Boutique Hotel Guest Reviews

4.6/5
Very Good
550 review
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.7
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All Reviews(550)
Positive reviews(537)
Reviews with photos/video(143)
Classy environment(128)
Quiet & comfortable(69)
Large rooms(26)
Tasty food(20)
Well designed(19)
Convenient parking(17)
Loved the view(12)
Negative reviews(13)
Cyanx
Business Queen Room
Stayed in Mar 2024
Family
6 review
5.0/5
Outstanding
Posted on Mar 8, 2024
Very friendly hotel staff, convenient hotel location. We had a pleasant stay
Response from Property: Thank you very much for your review. We will work hard to improve the overall product. Thank you again for your valuable opinion. I hope you can see our efforts and progress and look forward to your visit again!
TJPiano
Business Queen Room
Stayed in Jun 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jun 24, 2024
The hotel is directly across the street from the Shanghai Conservatory of Music, in the old French Concession, thus both the hotel and its surroundings are beautiful, historical and charming. Everything is clean, the service is helpful with some English skills, and the breakfast is good.
Guest User
Balcony Room
Stayed in Oct 2023
Couples
3 review
4.2/5
Very Good
Posted on Oct 23, 2023
Beautiful old style hotel from a bygone era. Great location in the former French Concession in close proximity to Huahai Middle Road and many restaurants, cafes and bars
Response from Property: Thank you very much for your review. We will work hard to improve the overall product. Thank you again for your valuable opinion. I hope you can see our efforts and progress and look forward to your visit again!
JJSunfun
Business Twin Room
Stayed in Sep 2023
Couples
38 review
5.0/5
Outstanding
Posted on Sep 10, 2023
A lovely hotel with old world charm in a quaint part of the city near the former French Concession. Highly recommend.
HY
Balcony Room
Stayed in Aug 2023
Couples
3 review
4.7/5
Amazing
Posted on Sep 2, 2023
Located within walking distance to IAPM Mall and subway station, bunch of eateries around the corner. Hotel itself is cozy and quiet. Spacious room as well.
Anonymous User
Balcony Room
Stayed in May 2023
Business travelers
18 review
5.0/5
Outstanding
Posted on Jul 14, 2023
Great location and excellent hotel.
Guest User
Balcony Room
Stayed in Jun 2023
Couples
19 review
4.0/5
Very Good
Posted on Jun 10, 2023
Literally a late check in and somewhat of an early checkout for us. It did what it needed. Although given the heat of the city it is felt, that with the price, two bottles of water are not enough. I do appreciate this is a personal preference. Therefore this is just for information. If you’re a television watcher then the quality of the channel is not fantastic. You are getting this hotel for its location, the added bonus is its appearance. All of which ticked the boxes for myself and my partner.
Guest User
Balcony Room
Stayed in Apr 2023
Couples
85 review
5.0/5
Outstanding
Posted on May 6, 2023
We enjoyed the classic atmosphere and service. The neighbourhood is very exquisite and especially close to Shanghai Symphony Orchestra. Next time we will also being our tennis equipment to have a Sunday morning play. Very charming :-))
Daniel Fintzi
Balcony Room
Stayed in Aug 2023
Business travelers
1 review
3.7/5
Posted on Aug 23, 2023
Great location. Quite place in the city center!
Swire Hall
Balcony Room
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Stayed for a week, a model of elegance ~ Shanghai's plum rain season, heavy rain every day, the original trip was saved by this hotel! The room is quiet and quiet, with a Spanish-style balcony, and the gym equipment is brand new. Turn left when you go out to the prosperous Huaihai Road, turn right to the Hengfu style area, and opposite is the extremely literary Conservatory of Music. The subway and bus are within walking distance. There are vegetable markets and convenience stores nearby, and it is convenient to take a taxi. The beauty of Fenyang Road is beyond words. The wide sidewalk under the sycamore trees is super comfortable to ride in the wind! The front desk service is in place, responsive to requests, and responsible for hygiene.
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6/8
Guest User
Business Twin Room
Stayed in Jun 2024
Family
20 review
4.3/5
Very Good
Posted on Jun 26, 2024
The location is convenient, just on Fenyang Road, and it's a good place to take photos, but the hotel rooms are a bit old, and the facilities are a bit old. You can stay and experience it and take some photos. When I went there, the garden afternoon tea was closed. I don't know if it was closed because of poor business or for some other reason.
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Guest User
Business Queen Room
Stayed in Jun 2024
Other
3 review
5.0/5
Outstanding
Posted on Jun 16, 2024
I booked this hotel during the high school entrance exam. I originally thought that it was close to the exam site so I could take a break. I didn't expect the hotel facilities and services to be so great. The front desk was very enthusiastic and professional. They took the initiative to help me solve the problem of having to check in repeatedly due to separate bookings. The room was fully equipped with facilities and a beautiful environment. In addition, there were wedding luncheons and dinners scheduled for both days of the high school entrance exam, but the hotel was very soundproof, providing a quiet review environment for the children. The high school entrance exam is over, and the children's youth is moving forward. Thank you for the service of the hotel in the past two days. I wish you all the best!
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Guest User
Balcony Room
Stayed in Jun 2024
Business travelers
2 review
1.5/5
Posted on Jun 20, 2024
This is a guesthouse. It's all a photo scam. It's disguised as a boutique old house, but it's actually a guesthouse from the 1990s. The facilities are old and the service is perfunctory. It's the worst hotel I've ever encountered in Shanghai. After staying for three nights, the wallpaper of the "balcony room" was moldy and turned up, and the door lock was almost broken and couldn't be locked. The lady at the front desk generously upgraded us to the "special suite". I didn't expect that big doesn't mean good. It's said to be the best suite in the hotel. The original price was more than 3,000, but there were more and more problems: 1. As shown in the video, the toilet water pressure is insufficient, the water tank is leaking, and the water pressure is not enough to flush normally. It is possible that things can't be flushed down at any time. After telling the front desk, the front desk just asked someone to "check it out later" and didn't explain how to solve it later. 2. When I returned to the room at night and pressed the switch, there was a bang, the chandelier bulb burned out, and then the circuit breaker tripped, which was frightening. The line is so old and dangerous. It's the first time I've encountered a circuit breaker trip in the room when I stay in a hotel. The cleaning master told me that "this place has not been renovated for many years." 3. The basic facilities in the top suites are all old and dilapidated. As shown in the video, even the iron was broken and leaked constantly. I asked the front desk to change an iron, but when I returned to the room, I saw a vertical steam iron. The broken iron was not taken away and given to the next guest to use? Or there was not even a normal small iron? The software was already so annoying, and some staff members had extremely bad attitudes. There is really no solution. (Recorded video, Ctrip cannot upload mp4/mov format here, I don’t know why. Everyone, please take care of yourself.)
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Response from Property: Dear guest, thank you for your valuable feedback to us. We are deeply sorry for the bad experience you had during your stay. The tripping problem you raised was found to be caused by a short circuit in the filament that activated the pre-protection device. The hotel has replaced the LED bulb in the suite to prevent such a short circuit in the filament from happening again. Regarding your feedback about some aging equipment in the guest rooms, the hotel is currently updating the guest room facilities. As for the toilet water pressure problem, since the bathroom equipment in this suite is all imported, special accessories are needed to repair it. At present, the problem of the flushing force of the toilet has been solved. As for the warped edges of the wallpaper in the balcony room, the hotel has repaired it. Thank you again for your valuable feedback on Fenyang Garden Hotel. We will continue to improve and make our hotel products better and better. The hotel once again sincerely apologizes for your unpleasant experience!
YuejiYUESELF
Balcony Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 11, 2024
I booked a terrace room for the college entrance examination and asked for a very quiet one. The front desk was enthusiastic and checked me in quickly. The hotel is decorated in a grand style, quiet and peaceful, and every tree and grass is soothing. The aunt who cleans the room is really very nice, smiling and polite, and cleans quietly according to the requirements. Breakfast is from 7 to 10 o'clock, and when it is almost over, she will remind you to take whatever you need as soon as possible, and she will not rush you! Personal washing items are also very easy to use. Overall, I am very satisfied and give a good review!
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Response from Property: Thank you very much for your review. We will work hard to improve the overall product. Thank you again for your valuable opinion. I hope you can see our efforts and progress and look forward to your visit again!
Guest User
Balcony Room
Stayed in May 2024
Other
2 review
4.7/5
Amazing
Posted on May 3, 2024
The hotel is located in the Huaihai Road business district, quiet in the bustling city. The hotel is not big, but the environment is OK, quiet and you can hear birds singing from time to time. There is a gym (the air is not ventilated and there is a damp smell), a tennis court, and a large lawn. I didn't order breakfast, but there are many places to eat around. Although the hotel facilities are a bit old, they are well maintained. The overall stay is OK.
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6/13
Response from Property: Thank you very much for your comments. We will work hard to improve the overall product. Thank you again for your valuable comments. I hope you can see our efforts and progress. We look forward to seeing you again!