Holiday Inn Express Shanghai Jinqiao Central Reviews
Holiday Inn Express Shanghai Jinqiao Central
No.1359 Jinqiao Road, Pudong New Area, Shanghai, 200129, ChinaView Hotel Details
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Holiday Inn Express Shanghai Jinqiao Central Guest Reviews
4.4/5
1543 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(1543)
Positive reviews(1467)
Reviews with photos/video(158)
Delicious breakfast(216)
Friendly front desk staff(181)
Easy to get around(106)
Quiet & comfortable(69)
Convenient parking(50)
Perfect for business trips(43)
Close to metro(42)
Poor air conditioning(14)
Negative reviews(76)
Anonymous User
Superior Queen Room
Stayed in Nov 2024
Solo travelers
25 review
3.2/5
Posted on Nov 3, 2024
About a 10 minute walk from Exit 2 of Line 6 train station. Mall nearby there with Starbucks and McDonald’s open early for breakfast options. Did not try breakfast.
I think this hotel was likely spectacular about 5-6 years ago, but just needs a fresh coat of paint here and there and a thorough cleaning. Found multiple small black hairs around the room.
Desk staff English when I checked in was nonexistent. However, you get what you pay for.
Response from Property: Dear anonymous user: Hello, thank you for staying at Holiday Inn Express Shanghai Jinqiao Center. We are very happy to know that you are satisfied with the hotel room, environment, facilities and breakfast. The hotel has prepared fresh, bright, warm and comfortable rooms, quiet and beautiful accommodation environment, high-quality and satisfactory sleeping experience, delicious and nutritious breakfast, etc. From check-in to departure, our sincere and friendly service will always accompany you and accompany you every moment to compose a relaxing mood for your journey. We will continue to maintain our original intention and strive to create a warm and comfortable stay experience for every guest. Looking forward to meeting you next time, I wish you a pleasant journey! So far, ALEX, General Manager of Holiday Inn Express Shanghai Jinqiao Center
Megan Low
Superior Queen Room
Stayed in Oct 2024
Couples
6 review
4.2/5
Very Good
Posted on Oct 31, 2024
Simple hotel with the necessary facilities and amenities.
The reception gave good service for us to do early checkin. Thank you!
I like their breakfast spread which meets most of my expectations.
Response from Property: Dear anonymous user: Hello, thank you for staying at Holiday Inn Express Shanghai Jinqiao Center. We are very happy to know that you are satisfied with the hotel room, environment, facilities and breakfast. The hotel has prepared fresh, bright, warm and comfortable rooms, quiet and beautiful accommodation environment, high-quality and satisfactory sleeping experience, delicious and nutritious breakfast, etc. From check-in to departure, our sincere and friendly service will always accompany you and accompany you every moment to compose a relaxing mood for your journey. We will continue to maintain our original intention and strive to create a warm and comfortable stay experience for every guest. Looking forward to meeting you next time, I wish you a pleasant journey! So far, ALEX, General Manager of Holiday Inn Express Shanghai Jinqiao Center
Dr. Rajeev K. Singla
Superior 2-bed Room
Stayed in Jul 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Jul 13, 2024
It has been a wonderful stay. Staff is very cooperative, especially Amy who helped a lot during the whole stay.Other than hotel related responsibilities and duties, Amy also helped us in getting information related to tourist and shopping spots. Love to visit again in this hotel.
Response from Property: Dear _TXGBfgfgold****, hello, thank you for choosing Holiday Inn Express Shanghai Jinqiao Center as your resting place. When you are away from home, the sanitation of the accommodation environment is particularly important. Xiaozhi takes every cleaning seriously, from the lobby to every linen in the guest room, starting from the details to present a clean room and a reliable environment. Warm and thoughtful is our best quality. We are committed to providing every guest with sincere hospitality and integrating humanized services so that every guest who comes can truly feel the beauty of being at home. Everything we do is just to bring a different accommodation experience to every guest. Your satisfaction is our pursuit. Looking forward to welcoming you to stay again, wishing you a happy life!
ANAPT
Superior 2-bed Room
Stayed in Oct 2024
Travel with friends
41 review
4.5/5
Great
Posted on Oct 29, 2024
Really good value for money experience , metro close by. Easy access to airport. Super clean and comfortable rooms. Recommend it
Response from Property: 尊敬的匿名用户:您好,感謝您入住上海金橋中心智選假日酒店,我們很高興得知您對酒店房間、環境、設施、早餐表示滿意,酒店為您準備清新明亮,温馨舒適的房間,安靜優美的入住環境,優質滿意的睡眠體驗,美味可口的營養早餐等,從入住到啟程,我們真誠友善的服務時時相隨、刻刻相伴,為您譜寫旅途輕鬆心情。我們會繼續保持初心,致力讓每一位賓客營造温馨舒適的入住體驗。期待下次相遇,祝您旅途愉快!至此,金橋中心智選假日酒店總經理:ALEX
TCSG
Superior Queen Room
Stayed in Oct 2024
Business travelers
6 review
4.0/5
Very Good
Posted on Oct 22, 2024
小张 from the reception was very helpful when we arrived at the hotel late night due to flight delayed.
Response from Property: 尊敬的匿名用户:您好,感謝您入住上海金橋中心智選假日酒店,我們很高興得知您對酒店房間、環境、設施、早餐表示滿意,酒店為您準備清新明亮,温馨舒適的房間,安靜優美的入住環境,優質滿意的睡眠體驗,美味可口的營養早餐等,從入住到啟程,我們真誠友善的服務時時相隨、刻刻相伴,為您譜寫旅途輕鬆心情。我們會繼續保持初心,致力讓每一位賓客營造温馨舒適的入住體驗。期待下次相遇,祝您旅途愉快!至此,金橋中心智選假日酒店總經理:ALEX
Nyamjargal
Superior Queen Room
Stayed in Mar 2024
Solo travelers
4 review
3.2/5
Posted on Mar 7, 2024
The hotel was good, only problem was language issue. Receptionists does not understand english and it took a lot of time to communicate with them.
I have been in hotels in China many times, however this time it was harder to communicate due to some unforeseen circumstances.
Response from Property: Dear _TIXXqt775pr****, hello! Thank you very much for staying at Holiday Inn Express Shanghai Jinqiao Center and sharing your stay experience. I am sorry that I could not give you 100% satisfaction. We will carefully record your valuable opinions and provide timely feedback to relevant departments to urge them to make rectifications. Xiaozhi, thank you for your reminder. On the way to growth, we need "family members" like you to give us advice and suggestions. Only then can Xiaozhi become the most beautiful version of himself. Thank you for accompanying us! We look forward to seeing you again and wish you all the best! At this point, General Manager of Holiday Inn Express Jinqiao Center: ALEX
Edku
Superior Queen Room
Stayed in Oct 2024
Business travelers
39 review
4.2/5
Very Good
Posted on Oct 20, 2024
The breakfast is so so. Room is quite big and wet. The drying machine is not work.
Response from Property: 尊敬的匿名用户:您好,感謝您入住上海金橋中心智選假日酒店,我們很高興得知您對酒店房間、環境、設施、早餐表示滿意,酒店為您準備清新明亮,温馨舒適的房間,安靜優美的入住環境,優質滿意的睡眠體驗,美味可口的營養早餐等,從入住到啟程,我們真誠友善的服務時時相隨、刻刻相伴,為您譜寫旅途輕鬆心情。我們會繼續保持初心,致力讓每一位賓客營造温馨舒適的入住體驗。期待下次相遇,祝您旅途愉快!至此,金橋中心智選假日酒店總經理:ALEX
HANI ATTALLAH
Superior Queen Room
Stayed in Jun 2024
Business travelers
49 review
4.5/5
Great
Posted on Jun 29, 2024
The hotel is good for business trip but there is no refrigerator inside rooms which it is not convenient at summer time
Response from Property: Dear _TSXX671nv8j****, hello, thank you for choosing Holiday Inn Express Shanghai Jinqiao Center as your resting place. When you are away from home, the sanitation of the accommodation environment is particularly important. Xiaozhi takes every cleaning seriously, from the lobby to every linen in the guest room, and presents a clean room and a reliable environment from the details. Warmth and thoughtfulness are our best qualities. We are committed to providing every guest with sincere hospitality and incorporating humanized services so that every guest who comes can truly feel the beauty of being at home. Everything we do is just to bring a different stay experience to every guest, and your satisfaction is our pursuit. Looking forward to welcoming you to stay again, I wish you a happy life! So far, the General Manager of Holiday Inn Express Shanghai Jinqiao Center: Alex
Habib ur
Superior Queen Room
Stayed in Jul 2024
Family
12 review
5.0/5
Outstanding
Posted on Jul 20, 2024
Good location and near to metro station staff is good speaking English and helpfully
Response from Property: 尊敬的E55896****:您好,感謝您入住上海金橋中心智選假日酒店,我們很高興得知您對酒店房間、環境、設施、早餐表示滿意,酒店為您準備清新明亮,温馨舒適的房間,安靜優美的入住環境,優質滿意的睡眠體驗,美味可口的營養早餐等,從入住到啟程,我們真誠友善的服務時時相隨、刻刻相伴,為您譜寫旅途輕鬆心情。我們會繼續保持初心,致力讓每一位賓客營造温馨舒適的入住體驗。期待下次相遇,祝您旅途愉快!至此,金橋中心智選假日酒店總經理:ALEX
Chon Wee
Superior Queen Room
Stayed in Nov 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Nov 6, 2023
The breakfast was decent with a good variety of Chinese and Western options. Within walking distance, there are McDonald’s and Starbucks too.
Response from Property: Dear _TISGma6pz4t****, thank you for choosing us as always. Thank you for your praise. This affirmation is our driving force. We will continue to make every customer feel at home, without strangeness, only comfortable, convenient and comfortable. The hotel is a brand of the British InterContinental Hotels Group IHG. Simple and smooth lines and scenery create a stylish and modern space, a unique terrace, a modern business center, a multi-functional conference room, and simple and atmospheric rooms. You can go online anytime and anywhere, and you can also enjoy the daily buffet breakfast with Chinese and Western dishes to make you full of vitality all day long. Looking forward to meeting you again, I wish you all the best! So far, the General Manager of Holiday Inn Express Jinqiao Center: Allen
Tom
Superior Queen Room
Stayed in Apr 2024
Business travelers
5 review
4.0/5
Very Good
Posted on Jun 7, 2024
Great value if you’re on a budget, close to public transport, breakfast was great with both Chinese and Western food, good for the seasoned traveler that’s familiar with Shanghai
Response from Property: 尊敬的D12373****,您好,謝謝您抽空留下這誠摯的點評,將小智真實地呈現給關注小智的朋友們。小智竭誠奉上優越的位置、優雅的環境、優質的服務、優惠的價格,帶給您不容錯過的最優性價比哦。睡眠這件事,環境安靜才是王道。因此,小智家鬧中取靜,又採用中空雙層隔音玻璃、加厚實心木門等措施,把噪音統統隔絕在外。期待禮遇您的未來。再次謝謝您字字句句的肯定,期盼與您的再次相遇。祝您笑口常開。 至此,金橋中心智選假日酒店總經理:ALEX
Guest User
Superior 2-bed Room
Stayed in Nov 2023
Family
16 review
5.0/5
Outstanding
Posted on Nov 8, 2023
Many time stay in Holiday inn express very comfortable and nice we are going to come back asap
Response from Property: Dear_WeChat303931****: Hello, thank you for staying at Holiday Inn Express Shanghai Jinqiao Center. We are very happy to know that you are satisfied with the hotel room, environment, facilities and breakfast. The hotel is fresh, bright, warm and comfortable for you. Rooms, quiet and beautiful check-in environment, high-quality and satisfactory sleep experience, delicious and nutritious breakfast, etc. From check-in to departure, our sincere and friendly service is always with you, creating a relaxing mood for your journey. We will continue to maintain our original intention and strive to create a warm and comfortable stay experience for every guest. Looking forward to meeting you next time and wish you a pleasant journey! At this point, General Manager of Holiday Inn Express Jinqiao Center: Allen
Sai H Wong
Superior Queen Room
Stayed in Apr 2024
Business travelers
34 review
2.0/5
Posted on Apr 25, 2024
No air conditioning. I called the front desk, they replied me that was the central air conditioning. Now is off & don’t know when will it be on again. This is the most ridiculous answer I’ve ever heard. It doesn’t worth the name (Holiday Inn). Bad location, no amenities around the hotel. Bad bad bad. I will never book this hotel again. Never again!
Response from Property: Dear _TSHKejqpy87****: Thank you for staying at Holiday Inn Express Shanghai Jinqiao Central and take the time to share your experience.We are deep sorry for the problems that exist this stay.About your probelms, we will try our best to make some improvements as soon as possible.Thank you for your feedback and Sincerely looking forward to your coming next time.
Guest User
Superior Queen Room
Stayed in Apr 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Apr 20, 2024
Very welcoming and supportive. The room was spacious and comfortable. The staff were friendly and helpful .
Response from Property: Dear E47399****, hello! Thank you very much for staying at Holiday Inn Express Shanghai Jinqiao Center and sharing your experience. We are sorry that we cannot bring you 100% satisfaction. We will carefully record your valuable opinions and sincerely apologize to you. We will strengthen supervision and training for the service. Xiaozhi also thanks you for your reminder and thank you for your company! I wish you all the best! So far, General Manager of Holiday Inn Express Shanghai Jinqiao Center: Alex
mimie
Superior Queen Room
Stayed in Apr 2024
Business travelers
691 review
4.0/5
Very Good
Posted on Apr 22, 2024
Location, room comfort, hotel condition
I chose this hotel for its location.my late check-in and 2nights stay was a very pleasant experience: comfortable bed and pillows, courteous and helpful staff, clean and generous sized room, plus professional service, efficiency and tranquility for business travel. Recommended!
Response from Property: Dear E346220****, thank you for your choice and trust. With your support and encouragement, Xiaozhi feels warm! It is our duty as a smart hotel staff to provide guests with warm, friendly, caring and professional services. Our service staff will take good care of every minute of your stay. I hope that every thoughtful action and every caring word of Xiaozhi can add a beautiful embellishment to your journey! Looking forward to meeting you again, I wish you a successful career and happiness in the new year! Holiday Inn Express Guest Care Team