Vienna Hotel (Shanghai Hongqiao National Convention and Exhibition Center) Reviews
Vienna Hotel (Shanghai Hongqiao National Convention and Exhibition Center)
No. 1209 Huqingping Road, Minhang District, Shanghai, ChinaView Hotel Details
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Vienna Hotel (Shanghai Hongqiao National Convention and Exhibition Center) Guest Reviews
4.4/5
1395 review
Verified reviewsLocation4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(1395)
Positive reviews(1330)
Reviews with photos/video(123)
Classy environment(240)
Friendly front desk staff(118)
Easy to get around(99)
Large rooms(50)
Delicious breakfast(46)
Close to airport(43)
Would stay again(42)
Elevator was OK(6)
Negative reviews(65)
SouravJain
Deluxe Room (2 beds)
Stayed in Jun 2024
Business travelers
66 review
Posted on Jul 3, 2024
Location is very nice, but hotel is bit old.
Response from Property: Dear guests, hello! 1. The hotel is close to Hongqiao Railway Station, Hongqiao Airport, and the National Exhibition and Convention Center. The transportation location is excellent. It only takes about 10 minutes to go to the exhibition or take a flight. 2. The hotel is a 5-minute drive from Qibao CapitaLand Shopping Plaza and a 15-minute drive from Qibao Old Street and Qibao Vanke. These three places are very prosperous. 3. The hotel serves breakfast, lunch and dinner, and it is more convenient to eat. For food, drink and entertainment nearby, you can inquire at the front desk, thank you!
Guest User
Executive Double Room
Stayed in Apr 2024
Business travelers
5 review
Outstanding
Posted on Apr 26, 2024
The environment is very good, the hygiene is also good, the service attitude is also good, I will choose to stay next time
Original TextTranslated by Google
Response from Property: Thank you for your trust and support to our store. Your satisfaction is our goal. Welcome to come again next time! For the same price, we compare quality/for the same quality, we compare service; for the same service, we compare reputation/, thank you for your visit and look forward to your visit again!!!
Muxidan
Superior Double Room
Stayed in May 2024
Family
3 review
Outstanding
Posted on May 13, 2024
Very satisfied, comfortable and warm home, it is my first choice hotel wherever I go
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. Our branch is committed to providing you with a cordial and thoughtful stay experience, and we sincerely look forward to your visit again!
Guest User
DOUBLE EXECUTIVE
Stayed in Feb 2024
Family
9 review
Outstanding
Posted on Feb 13, 2024
Very cost-effective! Near Hongqiao Station, there is a big garden, a resort feeling, the room is also big and clean, but it is a bit far from the subway station. ………………
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at our branch and sharing your stay experience! We look forward to seeing you again
Guest User
DOUBLE EXECUTIVE
Stayed in Feb 2024
Travel with friends
11 review
Outstanding
Posted on Feb 11, 2024
Pretty good, Happy Chinese New Year, takeaway can be delivered upstairs, the front desk can respond to needs very well, solve problems quickly, about 10 minutes from the high-speed rail station. The room is very large.
Original TextTranslated by Google
Response from Property: Xiaowei and his friends are very excited to see your love for Xiaowei. In the future, Xiaowei will continue to serve you and every guest who comes to the store with the spirit of "friendly, reliable, caring and thoughtful", and look forward to your visit again!
Guest User
Superior Double Room
Stayed in Mar 2024
Travel with friends
2 review
Outstanding
Posted on Mar 5, 2024
Very good service
Hygiene: Feeling
Service: Good
Environment: Good
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing Vienna Hotel and for your support and love for the hotel. Your satisfaction with the hotel's facilities and services is the driving force for all the staff of the hotel. Making every guest feel at home is the ultimate goal of our service!
Guest User
Deluxe Room (2 beds)
Stayed in May 2024
Business travelers
6 review
Outstanding
Posted on May 13, 2024
Very clean, come here often
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at our branch and sharing your stay experience! We look forward to seeing you again!
Guest User
Deluxe Double Room
Stayed in Dec 2023
Business travelers
2 review
Outstanding
Posted on Feb 1, 2024
The hotel environment is very good, the environment is elegant, the service is very polite and the attitude is very good
Original TextTranslated by Google
Response from Property: Xiaowei and his friends are very excited to see your love for Xiaowei. In the future, Xiaowei will continue to serve you and every guest who comes to the store with the spirit of "friendly, reliable, caring and thoughtful", and look forward to your visit again!
Guest User
Standard Double Room
Stayed in Apr 2024
Business travelers
3 review
Outstanding
Posted on Apr 13, 2024
Hygiene: The room was clean.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. Our branch is committed to providing you with a cordial and thoughtful stay experience, and we sincerely look forward to your visit again!
Guest User
Executive Double Room
Stayed in Dec 2023
Business travelers
5 review
Outstanding
Posted on Dec 8, 2023
Very good, reasonable price, close to the airport and train station, the environment at the door is really good
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. Our branch is committed to providing you with a cordial and thoughtful stay experience, and we sincerely look forward to your visit again!
Suoqicaiyong
Deluxe Room (2 beds)
Stayed in Nov 2023
Solo travelers
2 review
Outstanding
Posted on Nov 21, 2023
The lady is beautiful and kind,
Hygiene: good
Environment: good
Service: good
Facilities: good
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our services. Vienna has always insisted on putting customers first. Making every customer satisfied and happy is our consistent purpose. We look forward to your stay again!
Guest User
Deluxe Room (2 beds)
Stayed in Nov 2023
Business travelers
17 review
Outstanding
Posted on Dec 5, 2023
I stayed at the hotel during the exhibition, and the courier sent it to me. After I left, the staff helped me find the courier and sent it to me. The service was serious and careful.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our branch and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. Our branch is committed to providing you with a cordial and thoughtful stay experience, and we sincerely look forward to your visit again!
Anonymous User
Deluxe Room (2 beds)
Stayed in Mar 2024
Business travelers
3 review
Outstanding
Posted on May 12, 2024
The room was nice
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at our branch and sharing your stay experience! We look forward to seeing you again!
Guest User
Standard Double Room
Stayed in May 2024
Travel with friends
3 review
Posted on May 5, 2024
They have all the taboos of staying in a hotel. The air conditioner is broken, the sound insulation is so bad that you can clearly hear the conversation and even snoring of the neighbors, the door bolt is also broken and can barely be used after calling the cleaning staff to repair it. It is far from the subway and the location is very remote. It is at least four kilometers to order takeout. I went there for the quality of a big chain, but there was a garbage dump behind the room 😂
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the bad experience you had! We will seriously implement the rectification of the problems you reported. 1. The air conditioner in the hotel is central air conditioner. When the set temperature of the air conditioner is too large compared with the indoor temperature, the air conditioner starts slowly. You can also call the front desk, which is at your service 24 hours a day. 2. We will notify the engineering department to repair the engineering problems you reported. 3. The hotel is located in a manor, only 3km away from Hongqiao High-speed Railway Station and the airport. It is quiet in the bustling city, which is perfect. I hope you can give us a chance to apologize and look forward to your next visit.
Anonymous User
Deluxe Room (2 beds)
Stayed in Oct 2023
Business travelers
16 review
Outstanding
Posted on Oct 26, 2023
The price is really affordable for this place. The room is very large and the environment is good. There is a large garden in front of the hotel. The environment is elegant, comfortable and pleasant. It is a very good experience.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of our services. Vienna has always insisted on putting customers first. Making every customer satisfied and happy is our consistent purpose. We look forward to your stay again!