Hanting Hotel (Shanghai Xiaonanmen Metro Station) Guest Reviews
4.6/5
Very Good
676 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(676)
Positive reviews(642)
Reviews with photos/video(145)
Easy to get around(108)
Convenient location(101)
Close to metro(71)
Delicious breakfast(51)
Friendly front desk staff(51)
Classy environment(46)
Many amenities(21)
Strange smell in room(13)
Negative reviews(34)
Guest User
Single Room
Stayed in Sep 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Nice, very clean, perfect location, best price, good breakfasts. And very polite, helpful stuff. Staying at this hotel made my trip more joyful, with comfortable room and easy access to main touristic spots
Response from Property: There are countless scenery on the road, which can make you stop for us and feel infinite joy in your heart. The hotel is beautiful because of your arrival. I hope to have the opportunity to spend a good time with you in the future.
Anonymous User
Superior Room (2 beds)
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 19, 2023
Very nice hotel, just 4 min by walk from 小南门station.
Staff was really helpful and kind, they have a robot hotel room service for free which is super adorable.
Breakfast is good and correct , nothing fancy but still quite a lots of choices sweet and salty. I will suggest to add some coffee to it it will be great
Their family room are good, once again nothing fancy but you have everything you need plus Tv to put cartoon for kids was great.
Anonymous User
Guestroom (2 beds)
Stayed in Jul 2023
Travel with friends
8 review
4.5/5
Great
Posted on Aug 2, 2023
Close to the subway within 3 minutes by walk, Familymart is nearby, large room, clean and comfy bed. Small lift and the lift was not available in some floor. There's no a fridge in the room.
Response from Property: Dear foreign friends, I am deeply saddened that my store could not receive your five-star praise. I hope to meet you again in the future. I wish you a happy journey~~~
LeeChee Wee
Superior Double Room
Stayed in Oct 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Oct 27, 2024
The hotel is very close to the subway station and bus station. There are also many food nearby. It is not too far to walk to the Bund. It is certain that the room has an inner window. You can't see the street view outside.
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Response from Property: A little morning light decorates the freshness of the day, and a handful of sunshine warms the mood of a season. We hope that our service can make up for the shortcomings of external factors. Thank you for your choice and trust, and we look forward to seeing you again!
Guest User
Double Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 22, 2024
The service staff is very friendly. The transportation is convenient. The breakfast is also rich. There are all kinds of breakfast. I like it very much. I will choose here next time I travel to Shanghai. 😁😁😁The sanitary environment is also good
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Response from Property: The greatest happiness in life is that our work is recognized. We have been working hard and will not disappoint you!
LavinCampen
Guestroom (2 beds)
Stayed in Oct 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Oct 22, 2024
The room is clean and comfortable, like a new decoration, and cost-effective. I especially praise the front desk lady for her good attitude. There was no floor-to-ceiling window room on the first day of check-in, but on the second day she noticed that there was a room type and contacted us to change rooms. She also helped us pack and move our luggage.
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Guestroom (2 beds)
Stayed in Oct 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Oct 17, 2024
This is my third time staying here. I stayed in the same room as last time. It was a special fate. There is a parking space at the door, which is very convenient. I felt comfortable from the moment I entered the door. I give it 5 points for the environment! The hotel's hardware facilities are very good. It is worth mentioning that the service staff are of high quality. It was a very satisfying experience!
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Response from Property: You remain the same, and we will remain the same too. Hope this will last forever. Remember to come home more often. We miss you!
Guest User
Double Room
Stayed in Oct 2024
Couples
2 review
4.6/5
Great
Posted on Oct 2, 2024
Although the room is a bit small, it may be because of the location, but the service of the front desk is really good, which I have not experienced in other hotels. The hygiene may not be so good, but the front desk also changed our room politely. Generally speaking, if you want to go to the Bund, or to Chenghuang Temple and Yu Garden, you can stay here. It is a little more convenient to ride a bicycle. There are many people on the Bund during holidays, and the subway closes early. It is better to live a little closer.
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Response from Property: Hello dear guests! Thank you for choosing to stay in our hotel, and thank you for your review despite your busy schedule. The hotel is close to the Bund Yu Garden/Chenghuang Temple and other scenic spots. The nearest subway station is Exit 3 of Xiaonanmen Station on Line 9. If you need it, you can contact us directly. At the front desk, I wish you a safe journey~
Guest User
Double Room
Stayed in Sep 2024
Other
3 review
1.0/5
Posted on Sep 20, 2024
I originally thought that a room that costs 360 yuan a night during this period would be enough to relax me, but I encountered a typhoon and heavy rain, and I was extremely tired. When I arrived at the hotel, I was told that there was no room I had booked, and that it would take 40 minutes of cleaning before I could check in. I dragged my tired body and kept waiting. After checking in, I rested for a while and went out. When I went back at night, I saw that the quilt cover was dirty. It was already 11 o'clock. I was too lazy to bother, so I just stayed there for the night.
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Response from Property: Dear guest: Hello, thank you for your review of the hotel. The issues you raised have been fed back to the relevant departments and are being actively rectified. We are sorry that we did not meet your expectations. We look forward to your stay again and wish you a happy life.
Guest User
Single Room
Stayed in Aug 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Aug 10, 2024
Single room, the room is quite good, the toilet has a small window for ventilation, the room is cool, clean and quiet. The bedding and bath towels are also very clean. In the Xundao Street community, shopping and transportation are very convenient. It is 5 minutes away from the subway station. There are bicycles in front of the door. It is convenient for travel. Not bad👍
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Response from Property: Dear guest! Thank you very much for your stay and appreciation! I am very happy to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! We welcome you to come back and experience it again. I wish you a happy life. !
Guest User
Guestroom (2 beds)
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 30, 2024
The hotel has an excellent location and very convenient transportation. It is very close to the subway station and is convenient for travel. The reading corner at the entrance has a good atmosphere and tea is provided. The service throughout the hotel is enthusiastic, proactive, efficient and thoughtful. The hygiene is very clean, and the aunties in the guest rooms are quick in cleaning.
It should be noted that the hotel network signal is not good, whether it is hotel WiFi or traffic data, there is only this
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Response from Property: Hello dear guests! Thank you for choosing to stay in our hotel. We hope that through every small detail, you can feel the warmth of returning home during your trip. We are deeply sorry for not meeting your expectations. We will rectify the issues you raised as soon as possible and look forward to seeing you. Stop by again and wish you a pleasant stay!
Guest User
Single Room
Stayed in Jul 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jul 18, 2024
The room is clean and comfortable. It's enough for a business trip to stay overnight. The breakfast is delicious. The staff is very enthusiastic. The stay experience is very good!
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Response from Property: I meet you at my most beautiful moment! Receive you with my brightest smile. I am very lucky to meet you and get to know each other. I hope Hanting can become your home away from home. You are welcome to come home at any time!
Guest User
Guestroom (2 beds)
Stayed in Jul 2024
Family
5 review
1.3/5
Posted on Jul 4, 2024
This is the first time I have such a bad experience when staying in a hotel. First of all, I didn’t feel any discomfort when I checked in. Then the front desk said that our room requires climbing stairs. I was a little surprised after all the luggage was heavy and heavy. Then the front desk said The waitress asked the guy next to her to help take it to the room. The guy was very nice. But then I found something wrong with the door lock 10 minutes after entering the room. It's okay to be cautious when going out, so I called the front desk and said that I wanted to change rooms. The waitress who greeted us came up and had a very bad attitude throughout the whole process. He looked so classy. When we were solving the door lock problem, he actually slammed the door. I was definitely not in the mood to simply close the door. He also talked on his cell phone and rolled his eyes. I have never seen anyone with such a bad attitude. If he has such a character If so, I suggest you don’t come to work. The sanitary conditions are also very average. The wash basin and drains smell very bad and there are urine stains in the toilet. But in terms of service attitude, I think the hygiene is not worth mentioning. If you want to experience being annoyed by the waiter, come and stay here.
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Response from Property: Dear guest, we are deeply sorry for bringing you a bad check-in experience. We will verify the issues you raised. If these situations do exist, we will definitely strengthen the training of our employees and provide them with serious measures. deal with. Looking forward to your next stay~ I hope I can bring you a different stay experience next time and wish you a happy trip~~~
Guest User
Double Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 5, 2024
Stayed for a week and the service was very good! Warm and considerate, convenient transportation! I'll stay here next time I come here
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Response from Property: Not everyone who passes by will be acquainted, and not everyone who is acquainted will make people care. At this moment, in Hanting, we meet~~~ Meeting is fate, let us join hands to continue this precious fate. .
xiaolikll
Superior Room (2 beds)
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 10, 2024
The room is smaller than other cities, probably because of the high cost of land in Shanghai! The hygiene is good! The location is also OK! It is very convenient to take the bus and subway! There are many types of breakfast! There are noodles, wontons, and today is the Dragon Boat Festival, and they also give us rice dumplings! I booked early and the price is more favorable! We are a family of three, and we also gave the children free breakfast!
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Response from Property: Dear guests, your happy stay is our greatest reward. If you have any questions during your stay, please consult the front desk directly. We will do our best to solve them for you. I wish you a pleasant journey~~~