Orange Hotel (Shanghai Hongqiao Airport Cao'an Road) Reviews
Orange Hotel (Shanghai Hongqiao Airport Cao'an Road)
No.1980 Cao'an Highway, Jiading District, Shanghai, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Orange Hotel (Shanghai Hongqiao Airport Cao'an Road) Guest Reviews
4.7/5
Outstanding
2731 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(2731)
Positive reviews(2701)
Reviews with photos/video(371)
Delicious breakfast(392)
Offers pick-up/drop-offs(348)
Classy environment(301)
Friendly front desk staff(287)
Easy to get around(221)
Awesome amenities(173)
Close to airport(71)
Delicious buffet(13)
Negative reviews(30)
Bittersweetjune
Family Room (1 King Bed And 1 Single Bed)
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 1, 2024
This hotel is located near the Shanghai Hongqiao Railway Station and was surprisingly quiet at night. The room was a bit small, but that's understandable considering its price and location. I loved the self-service laundry facility and the simple yet delicious breakfast. The staff was friendly, especially the chef who prepared a delicious soup dumpling for me. I highly recommend this hotel!
Response from Property: Dear guests hello, thank you very much for your praise, your satisfaction is our driving force, the hotel has free parking, self-service laundry, evening more free supper can enjoy. Look forward to your visit again, I wish you a happy life!
Guest User
Family Room (1 King Bed And 1 Single Bed)
Stayed in Apr 2024
Family
5 review
4.2/5
Very Good
Posted on Apr 22, 2024
At first, our room smelled of smoke and we aired the room for half a day but could not get it out, we requested a new room and got it easily thanks to the front desk service. The morning breakfast from 7am to 10am was 23RMB/pax, a small salad bar, a few dimsums, some toast and meat and even a live noodle station. There was free supper from 9 to 10:30pm as well. Location was close to the train station (about 10 mins walk away). Super cute family of cats at the front of the hotel as well!
Response from Property: Hello, distinguished guests, thank you for your love and support to the Jiangqiao Cao'an Road Hotel, the hotel has Shanghai Hongqiao Railway Station, Hongqiao Airport Terminal T2 and the National Convention and Exhibition Center Free Shuttle Bus, remember to call the front desk one day in advance to make an appointment. Welcome back often, look forward to meeting you next time.
Guest User
Superior King Room(1 King Bed)
Stayed in Apr 2024
Couples
12 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Nice room, amazing breakfast, very friendly and helpful staff. The receptionist Xiaoyun (小云) even made the efforts to organize a scale for us from the warehouse to weigh our luggage to check if it meets the flight requirements. Close to metro line 14 which goes to all major tourist areas.
Response from Property: Distinguished Guests: Hello! Sometimes happiness is just a feeling, as long as the heart to feel, it always haunts us around, the memory of many things, because the feeling of happiness, again for a long time, the mood is still the same. Enjoy life, share the joy, thank you for our love, because you, we are happy! Thank you for your continuous support and care!
Guest User
King Room (1 King Bed)
Stayed in Sep 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Hotel orange is really awesome
Specially 欣菲staff is the best staff I've ever seen she helped alot 😎💯
Response from Property: Dear guests: Hello, thank you for your comments! The hotel advocates“Service by heart”, we are carefully found to give you, the opportunity to provide services, to provide you with more satisfaction, more comfortable rest environment! Your satisfaction is our pursuit! Look forward to seeing you again.
MarkOnTravel
King Room (1 King Bed)
Stayed in Sep 2024
Business travelers
15 review
2.7/5
Posted on Sep 10, 2024
Room was smelly like a old wet towel the location for my business was not convenient because of the rushhour in the morning 15min driving becomes 50min
Response from Property: Hello dear friend, we are very sorry for the bad experience you had during your stay. Since the opening of our hotel, we have worked very hard to maintain and upkeep the hotel facilities. However, due to the orange black series, it may not be as popular as newly opened hotels in this era. Nevertheless, we guarantee the cleanliness, hygiene, and excellent service of our guest rooms. If you have any problems during your stay, you can promptly find our 24-hour front desk to help you change and choose a room, as well as provide travel advice. Of course, the hotel is located next to the Shanghai Outer Ring Expressway and Central Ring Road, and is also close to the Jiayi Road subway station of Line 14, which makes it convenient to travel to Shanghai Hongqiao and the city center. However, during peak commuting hours, both the Outer Ring Road and Central Ring Road are congested with traffic, so we cannot help you. Ensure various unexpected situations on the road, But you can find our front desk in advance to help you plan your itinerary through real-time road conditions on the map. We are happy to provide assistance to our guests and apologize for any inconvenience caused. We will work harder to improve ourselves and hope to meet you again next time!
Guest User
Family Room (1 King Bed And 1 Single Bed)
Stayed in Sep 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Sep 9, 2024
Had a great stay at the hotel. Great service and a very very helpful staff. Xiao Fei helped us with so so many things around the city during our stay 😄
Thank you!
Response from Property: [ free parking on arrival ] Hello, dear guest. Thank you for your support and attention to our service, we have been advocating neighborhood service, we also strive to provide a warm and considerate service for each friend from afar, there will always be unexpected warmth here. We will continue to work hard and look forward to meeting you next time! Good Day!
Guest User
Superior King Room(1 King Bed)
Stayed in Aug 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Aug 3, 2024
The hotel is next door to a nice Buddhist temple and a park. The room is clean and spacious. They offer free transportation from and to the Hongqiao hub, which is convenient for travellers.
Response from Property: Dear guests, hello, I received your favorable comments, and thank you very much for your affirmation and support. We will continue to strive to provide clean and comfortable accommodation environment and quality and considerate service to every guest. Thank you for having you all the way and look forward to you.Come again! "
Anonymous User
Superior Twin Room(2 Single Beds)
Stayed in Jun 2024
Travel with friends
2 review
3.7/5
Posted on Jun 24, 2024
The room was tidy and clean, no bad smell or noise coming in from the surroundings. I had a comfortable stay
Response from Property: Dear guests, hello, thank you for your affirmation and praise, strive for perfection, just for your satisfaction and affirmation, and thank you along the way.
annguyen6655
Family Room (1 King Bed And 1 Single Bed)
Stayed in Dec 2023
Family
3 review
5.0/5
Outstanding
Posted on Dec 27, 2023
This is my second time staying at this hotel. The location is great, very close to the metro. Breakfast and dinner are always delicious. The staff are extremely friendly and kind, especially Xiao Yun. If you need anything during your stay, you can just ask her or any other staff. I will return to this hotel soon!
Response from Property: Distinguished Guests: Hello! Thank you for coming, but also sincerely thank you for your love and recognition of us, you remember the good time here let us very touched, let the guests enjoy a good stay experience is our bounden duty, we are honored to receive your approval, and we are more motivated to continue to move forward, and hope to have more opportunities to serve you!
Jeeva_17
King Room (1 King Bed)
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Xiao fei is friendly she is so butifuly hotel is very nice
Mintu Deka
Superior Twin Room(2 Single Beds)
Stayed in Jun 2024
Travel with friends
9 review
4.0/5
Very Good
Posted on Jun 19, 2024
An excellent hotel has a very nice breakfast and the hotel has provided every night light dinner. Very nice Puck up and drop service to the airport and subway
Response from Property: Dear guests, thank you for choosing Orange Shanghai Jiangqiao Caoan Highway Hotel, located at No.1980 Caoan Highway, Jiading District, near Dingbian Road Station of Line 14, about eight minutes' walk. We are deeply honored to get your approval, and at the same time, we are more motivated to move on, hoping to have more opportunities to serve you.
Anonymous Guangzhou
Superior King Room(1 King Bed)
Stayed in Dec 2023
Couples
18 review
4.7/5
Amazing
Posted on Jan 2, 2024
Had great stay! Good breakfast. Thanks for the small fruit gift. My wife loved it.
Response from Property: Hello, dear guests, thank you for choosing the Tangerine Shanghai Jiangqiao Cao'an Road Hotel. The hotel is located at 1980 Cao'an Road, Jiading District District, near Line 14, it's about eight minutes' walk. We are honored to receive your approval, and we are more motivated to continue to move forward, and hope to have more opportunities to serve you.
Guest User
King Room (1 King Bed)
Stayed in May 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on May 27, 2024
Xiaoyun was very helpful at checkout and we where able til leave hour bags for pickup later after checkout. Very nice place!
Response from Property: Hello, distinguished guests, thank you for your love and support to the Jiangqiao Cao'an Road Hotel, the hotel has Shanghai Hongqiao Railway Station, Hongqiao Airport Terminal T2 and the National Convention and Exhibition Center Free Shuttle Bus, remember to call the front desk one day in advance to make an appointment. Welcome back often, look forward to meeting you next time.
Guest User
Family Room (1 King Bed And 1 Single Bed)
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 26, 2024
Xiaoyun is an amazing host. Helped in smooth onboarding and with the stay overall. Very satisfied with the stay
Response from Property: Dear guests hello, thank you very much for your praise, your satisfaction is our driving force, the hotel has free parking, self-service laundry, evening more free supper can enjoy. Look forward to your visit again, I wish you a happy life!
Pj Thil
Superior Twin Room(2 Single Beds)
Stayed in May 2024
Couples
7 review
5.0/5
Outstanding
Posted on May 17, 2024
The staff is super nice and helpful. Hotel is comfortable, with good food options: thanks to everyone, especially to 小云 and the uncle in charge of cleaning the kitchen area.
Response from Property: Dear guests, thank you for choosing Shanghai Jiangqiao Cao'an Road Hotel, I am very sorry for not bringing you a satisfactory experience, we will reflect on your feedback and strengthen the training of store staff. Hope to have the opportunity to serve you again, sincerely look forward to your next visit!