Hanting Hotel (Shanghai Nanjing Road Pedestrian Street Center) Guest Reviews
4.4/5
817 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(817)
Positive reviews(754)
Reviews with photos/video(95)
Clean and tidy(199)
Awesome rooms(123)
Easy to get around(91)
Near shopping area(79)
Convenient for shopping(71)
Friendly front desk staff(45)
Average sound insulation(34)
Would stay again(13)
Negative reviews(63)
Anonymous User
Guestroom (2 beds)
Stayed in Dec 2024
Travel with friends
3 review
4.2/5
Very Good
Posted on Jan 17, 2025
Can feel the difference after saying Han Ting hotels at Hang Zhou and Su Zhou. No dripping coffee we’re providing when we stayed in Shanghai. And the rooms were smaller compared to the other Han Tings that we stayed.
Good thing good about this place was everything is nearby and walking distance to nanjing road. Very convenient too as family mart was just opp the road. There’s a famous restaurant across the road as well.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
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Rainbows
Family Room
Stayed in Nov 2024
Family
17 review
3.5/5
Posted on Jan 1, 2025
The hotel was a very basic hotel which correlates with what we paid for. What i really dont like about the hotel is that the toilet door is frosted and one can actually see clearly via HANTING, the non frosted hotel brand name. Toiletries were handled to you upon check in. We stayed for 4 days and were handled 4 days of supplies and we were hands full. The location is awesome, it is a mere 5 mins walk to the bund. Seriously, you cannot get a hotel at this price for its proximity to the bund, so you gotta weigh the pros and cons. Service is okay, nothing fantastic, doesnt welcome you back that sort either. But when we asked for more water bottles, they gave us.
On the last day, my friend fell very sick and had to visit the hospital, they very kindly extended the room check out time for us. However my friend wanted to rest in the room until evening and they suggested we downsize to a smaller room and pay by time block so we could save abit, im so thankful for their help for this arrangement.
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Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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Guest User
Family Room
Stayed in Oct 2024
Family
2 review
2.5/5
Posted on Nov 2, 2024
👍 Good location
👍 Clean beds
👍 Quiet (no window room)
👎 Bad lighting
👎 Smelly bathroom and translucent glassdoor
👎 Central air conditioner not working, replaced with standing fan
Response from Property: Dear guests, hello, first of all, thank you for staying in our hotel. Some of our room types have windows, which are clearly written on the official website. Also, our general check-in time is from 12 noon to 2 o'clock. When your group came at 9 o'clock in the morning, there was only one family room without windows. We also asked for your consent and checked in because you didn't want to wait. As for the air conditioning, because the temperature difference is large recently and the central air conditioning is hot air, we equipped you with an air conditioning fan. The transparent bathroom door also solved this problem for you as soon as possible, and the bathroom door is covered with frosted film. Finally, thank you for staying and wish you a pleasant journey.
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Guest User
Family Room
Stayed in Oct 2024
Travel with friends
2 review
2.0/5
Posted on Nov 2, 2024
The location of the hotel was excellent, but cleanliness was an issue. The room had a lot of mold in the shower, and the floor tiles seemed unclean. The wall above the bed was noticeably dirty (see attached photo). On the positive side, the bed sheets were clean, and towels were changed daily. Overall, the stay could have been much better with improved cleanliness in the room.
Response from Property: There are flaws in the ointment, but there are expectations in the heart. Dear guest, if you have any questions or needs during your stay, you can dial 0 to the front desk. The hotel will try its best to help you solve it. I am really sorry that you were not satisfied this time. I hope I hope you will have a comfortable stay next time we meet. I wish you success in your work and a happy life!
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Desi
Guestroom (2 beds)
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Nov 29, 2024
Great location, great location, walking distance to the main nanjing rd.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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Anonymous User
Family Room
Stayed in Jan 2025
Family
1 review
4.0/5
Very Good
Posted on Jan 16, 2025
Center of nanjing road but is a walk away from either metro stations (nanjing east and people's square). Rooms are a little old, you get what you paid for. Overall very worth the stay especially for short stays.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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Hunnymijie
Superior Double Room
Stayed in Dec 2024
Couples
2 review
4.2/5
Very Good
Posted on Dec 25, 2024
Very strategic location near to a lot of attractive places in Shanghai. The room is comfortable but perhaps could be improved by replacing the paper cups with better option. Anyway, for tourists that focus more on travelling, it was very good and conveniently located at strategic area.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Double Room
Stayed in Nov 2024
Couples
4 review
4.7/5
Amazing
Posted on Dec 6, 2024
I love everything in this hotel besides
Lift was broke for a while
Staff should speak more fluently
Some cigarette smell in path
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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Phannita
Family Room
Stayed in Dec 2024
Family
2 review
3.7/5
Posted on Jan 5, 2025
Good location. Near Nanjing road and the bund. Room is not too big but not too small.
Response from Property: There are flaws in the ointment, but there are expectations in the heart. Dear guest, if you have any questions or needs during your stay, you can dial 0 to the front desk. The hotel will try its best to help you solve it. I am really sorry that you were not satisfied this time. I hope I hope you will have a comfortable stay next time we meet. I wish you success in your work and a happy life!
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Gagathe
Double Room
Stayed in May 2024
Couples
3 review
4.2/5
Very Good
Posted on Jun 26, 2024
Close to Shanghai's favorite places, the hotel fits in perfectly for use for a few days. The hotel is clean, the staff is friendly.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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Hendra
Family Room
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on May 6, 2024
The place is center of nanjing road. Near to everywhere but so noisy when at night. The room also quite big for us. Good for family trip and easy. You can see from my upload, there was a lot of restaurants nearby.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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Maynee
Family Room
Stayed in Apr 2024
Family
3 review
4.5/5
Great
Posted on Apr 21, 2024
Great location next to many great restaurants in the middle of Nanjing Road, free drinking water every day, room cleaning every day, kind cleaning person,
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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Phuong
Family Room
Stayed in Mar 2024
Travel with friends
4 review
4.0/5
Very Good
Posted on Apr 7, 2024
The room is clean and spacious. Staff are abit cold to be honest. I dont appreciate their hospitality. Location is in Nanjing walking street
Response from Property: Dear guest, we are very sorry for the bad stay experience you had. We are very sorry and look forward to your next visit to give you a better stay experience. We hope to get your understanding.
Hussam Khizri
Superior Double Room
Stayed in Nov 2024
Couples
1 review
4.5/5
Great
Posted on Nov 26, 2024
Excellent services. Best location very close to Nanjing street
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
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Federico Bucalossi
Superior Double Room
Stayed in Sep 2024
Couples
5 review
3.7/5
Posted on Nov 10, 2024
Old rooms, with damages on the walls, not the best but good for the location.
Response from Property: Simple love lasts the longest. We are very sorry that we were not able to satisfy you during this stay. Thank you for your feedback. We will make improvements immediately and do our best to provide you with better service! I hope you can give us a chance, we will definitely live up to your time!