Vienna International Hotel (Shanghai Jiaotong University Humin Road)

Vienna International Hotel (Shanghai Jiaotong University Humin Road) Reviews

Vienna International Hotel (Shanghai Jiaotong University Humin Road)

No. 280 Humin Road, Minhang District, Shanghai, 201100, ChinaView Hotel Details
Vienna International Hotel (Shanghai Jiaotong University Humin Road)
Vienna International Hotel (Shanghai Jiaotong University Humin Road)Vienna International Hotel (Shanghai Jiaotong University Humin Road)Vienna International Hotel (Shanghai Jiaotong University Humin Road)
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Vienna International Hotel (Shanghai Jiaotong University Humin Road) Guest Reviews

4.5/5
Good
730 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(730)
Positive reviews(700)
Reviews with photos/video(59)
Easy to get around(59)
Classy environment(55)
Convenient location(38)
Friendly front desk staff(33)
Close to metro(28)
Convenient parking(25)
Large rooms(16)
Poor air conditioning(7)
Negative reviews(30)
NassimNN
Discount Twin Room
Stayed in Jan 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jan 22, 2024
Nice, clean and cozy rooms. The service was on point and the location near metro station is convenient except for some noise once in a while.
Response from Property: My dear five-star review has been received, I stand at attention and salute ~ I promise to work harder in the future and live up to the Tathagata and the Lord~ Refill
Guest User
Superior Queen Room
Stayed in Jan 2023
Family
2 review
5.0/5
Outstanding
Posted on Jan 26, 2023
Nice hotel, good location, near to metro🚈🚇 station, neat and clean, staff is really hospitable, price is reasonable, I recommend this hotel to everyone.
Response from Property: Moved, moved, moved! In your words, I saw your trust in Xiaowei. There is nothing more romantic and moving than this. It is like the cool wind in summer and the burning fire in winter, which has always inspired Xiaowei to move forward bravely. In the future, please feel free to entrust yourself to Xiaowei...
Guest User
Superior Queen Room
Stayed in Aug 2024
Family
17 review
2.5/5
Posted on Aug 19, 2024
Today is the 15th day of the seventh ***** month. I checked in and found a moldy soap five minutes after entering the room. I called the front desk. The front desk said that they would send me a new one in a while, so I waited. 20 minutes later, the security brother knocked on the door. The brother handed me two pieces of soap. Then I returned the moldy soap to him and asked him to help me see if this soap was moldy? The brother may have seen a lot of such things, and he gave me two sentences lightly: 1. You can just throw away the moldy ones, don’t give them to me. 2. It doesn’t matter, you can use it normally. The moldy ones will be clean after washing. I was obsessed with thinking over and over again, why did I book this hotel? Why did I find this soap moldy? The brother looked down on my fuss. Although I am a consumer, I should not find fault with the mold. Maybe the supplies in your hotel will be new after washing. [Covering face] The market is not very good now, and maybe there is no new purchase, so I took out the ones from 10 years ago and 8 years ago and used them again. I looked at the hotel towels, bath towels, and even bedding with doubt. It’s not a complaint, it’s that I don’t deserve it. Just wash it and it will be new.
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Response from Property: Dear guest, we are sorry for the bad experience you had. We have verified the problem you reported and immediately resolved the cause of your dissatisfaction. We will hold ourselves to a higher standard, continue to improve, and provide you with more satisfactory services. We look forward to seeing you again!
Anonymous User
Superior Queen Room
Stayed in Jul 2024
Business travelers
6 review
4.5/5
Great
Posted on Aug 22, 2024
Booked this for the summer camp at Shanghai Jiao Tong University. The flight was late and we arrived at 5am. There was someone at the front desk to receive us and they were very nice. Overall it was good. The equipment was a bit old, but the air conditioning was OK. It was clean, had good sunshade and no noise.
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Response from Property: Dear guests: Thank you for your feedback and wish you a happy life and smooth work!
Guest User
Superior Queen Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 4, 2024
The room is very clean and well decorated. The pictures are the same as the real thing. The service attitude is very good. There is sour plum soup available in the lobby on the first floor. It is very close to the subway station. Vienna Hotel is my first choice when going out. It is more reassuring and the price is also acceptable. I am satisfied
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Response from Property: Nothing is more powerful than your praise and satisfaction! Thank you for your good comments and look forward to your next visit!
Guest User
Deluxe Room (2 beds)
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 29, 2024
The twin room is very large and well-equipped. I stayed in the hotel with my child for an exam. The downside is that the light rail next to it makes noise every time it passes by, but it's okay...
Original TextTranslated by Google
Response from Property: Nothing is more powerful than your praise and satisfaction! Thank you for your good comments and look forward to your next visit!
Chanchenglaike
Deluxe Room (2 beds)
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 9, 2024
The environment is very good, not noisy, and the last day of the college entrance examination ended smoothly. Parking is free until 12 o'clock that night, which is very convenient. The twin room is more convenient, and it is suitable for mother and daughter to stay. We got up early in the morning at 6:45 and went out, arrived at the Minzhong examination room at 6:55, and entered the venue at 7:15 for the English listening and speaking test. It provides convenience.
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Response from Property: Thank you for this magical comment. It turned me into a happy little crab. Not only am I so happy that I want to walk sideways, but I also want to say "crab, crab" to you.
shijianshuizhuyu
Deluxe Room (2 beds)
Stayed in Jun 2024
Travel with friends
4 review
4.0/5
Very Good
Posted on Jul 25, 2024
I have stayed in this hotel several times. Facilities: Business type, the facilities are a bit old Sanitation: OK Environment: Next to the elevated road and rail transit, very noisy Service: In terms of reception, the guy at the front desk is quite good
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel and leaving a good review! We have been committed to providing high-quality services to every guest, and your praise is our greatest motivation.
Guest User
Deluxe Double Room
Stayed in Apr 2024
Travel with friends
85 review
5.0/5
Outstanding
Posted on Apr 20, 2024
Worth recommending!!! This room is really nice. When I first stayed there, I felt very special, as if I had met my ex. It was pleasant! Comfortable and clean! If I could, I would rather live here for the rest of my life!
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Response from Property: Wow, we will definitely continue to work hard and look forward to your visit again~
Guest User
Deluxe Room (2 beds)
Stayed in Mar 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Mar 15, 2024
The service at front desk 02 is very good. The room is very clean. The breakfast is delicious. I like this hotel very much.
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Response from Property: Wow, we will definitely continue to work hard and look forward to your visit again~
Balei
Superior Queen Room
Stayed in Sep 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Although the room is a bit small, it is clean and comfortable, and the mattress and pillow are very comfortable and soft. The waitress is kind and friendly. The location is good, the subway is a few minutes' walk away, and there are many restaurants across the road. Recommended to stay.
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Response from Property: Dear guest, thank you for choosing our hotel and leaving us your valuable comments.
Guest User
Superior Queen Room
Stayed in Sep 2024
Business travelers
7 review
1.3/5
Posted on Sep 12, 2024
This hotel is a rip off to the "Vienna" brand! The hotel facilities are old, the water in the sink is broken. The dressing table is so small that it can't even hold cosmetics. The bathroom smells bad. Two of the five lights in the room are broken. The front desk doesn't seem to understand what people are saying. I won't come again!
Original TextTranslated by Google
Response from Property: Thank you for your evaluation of our hotel. We sincerely apologize for your dissatisfaction during your stay. We have taken your issue seriously and taken immediate measures to improve it to ensure that our service quality continues to improve. We hope to show you a perfect accommodation experience next time.
Guest User
Deluxe Double Room
Stayed in Sep 2024
Other
3 review
0.6/5
Posted on Sep 5, 2024
The sanitary environment is really bad. There is a smell as soon as you enter the door. It seems that the carpet has not been cleaned for more than a month. The most outrageous thing is that when I took a shower, I found that there were still some hair on the bath towel. Did they not wash the bath towel? This environment is very 4-star. It must have been painted. The first time I entered the room, I said it was too dirty and there was a smell. I went downstairs to ask the front desk to change the room. It was very dirty. The front desk said it had nothing to do with her. I asked her if she worked in the hotel and she said she did. I said it had nothing to do with her, right? I was really angry in the middle of the night. She said it was not her who cleaned the place, how could she know? There was no apology. The front desk of other hotels with more than 100 rooms will say sorry if there is something wrong. But when it came to him, he said it had nothing to do with me. What does it have to do with me? He acted like a big shot and asked me to change the room and said it was too dirty. It seemed like I was asking him to do something.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation of our hotel. We sincerely apologize for your dissatisfaction during your stay. We have taken your issue seriously and taken immediate measures to improve it to ensure that our service quality continues to improve. We hope to show you a perfect accommodation experience next time.
Guest User
Superior Queen Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 8, 2024
The environment is very nice and comfortable, the price is favorable, I will stay again next time
Original TextTranslated by Google
Response from Property: Dear guest, I am very touched to see your thoughtful comments. Bringing you such a stay experience can be said to be the greatest success of the hotel. In addition to being touched and surprised, it also strengthens our determination to continue working hard. We will work harder.
Guest User
Deluxe Room (2 beds)
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Clean and tidy. The service attitude is very good. The hotel is very close to the subway station. It is very convenient to travel. There are also many delicious foods around. It is a very satisfactory stay experience. I will book it next time
Original TextTranslated by Google
Response from Property: Thank you for your praise for our hotel. We will continue to work hard to improve our service level and make your next stay more satisfactory.