Four Points by Sheraton Shanghai Kangqiao Reviews
Four Points by Sheraton Shanghai Kangqiao
NO.1668 Xiuyan Road, Pudong New Area, Shanghai, 201315, ChinaView Hotel Details
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Four Points by Sheraton Shanghai Kangqiao Guest Reviews
4.6/5
Very Good
1099 review
Verified reviewsLocation4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1099)
Positive reviews(1045)
Reviews with photos/video(177)
Delicious breakfast(190)
Offers pick-up/drop-offs(118)
Friendly front desk staff(106)
Easy to get around(105)
Close to metro(73)
Perfect for kids(13)
Has facilities for children(12)
Delicious buffet(12)
Negative reviews(54)
Guest User
Deluxe Double Room
Stayed in Mar 2024
Business travelers
5 review
Very Good
Posted on May 18, 2024
Comfortable stay, room clean, quiet environment, but a bit far from city area, shopping mall. Still value for money
Response from Property: Dear guests, greetings from Four Points by Sheraton Shanghai Kangqiao! Thank you so much for your positive comments about our hotel! We are glad to hear that you had a pleasant experience during your stay at our hotel. Providing excellent service to our guests and creating a comfortable and pleasant environment are our top priorities, so we are really pleased to receive this comment. We appreciate your support and hope to welcome you back in the future.
Guest User
Deluxe Room (2 Beds)
Stayed in Mar 2024
Business travelers
1 review
Posted on Mar 26, 2024
Excellent service, very good experience . will stay in future
Lox
Deluxe Double Room
Stayed in Apr 2023
Business travelers
14 review
Great
Posted on Apr 18, 2023
Excellent location near the subway. The hotel staff were friendly and helpful. They even let me take away breakfast as I got up late and had a morning meeting.
Rooms are clean and have all the amenities required for solo or business travel. Definitely recommend this hotel.
Response from Property: On the journey, there is always unexpected warmth. Here, satisfaction is just expectation, and touch and surprise are the direction we have been pursuing. Thank you for your review, we hope you will be with us.
John Brian
Deluxe Double Room
Stayed in Dec 2023
Solo travelers
41 review
Outstanding
Posted on Dec 30, 2023
Love it! The front desk was so accommodating!
Anonymous User
Deluxe Double Room
Stayed in Aug 2023
Solo travelers
12 review
Great
Posted on Nov 6, 2023
Good service, Nice room, fast and polite check in and check out.
Christian Valdellon
Premier Queen Room
Stayed in Apr 2023
Travel with friends
6 review
Great
Posted on Apr 19, 2023
Hotel is nice and clean. Comfy bed but the AC is warm for the weather cannot use the duvet feels sweaty.
DieJur
Deluxe Double Room
Stayed in Apr 2023
Travel with friends
28 review
Posted on Apr 18, 2023
The rooms were clean but super hot. The AC was not working yet because it is too early.
They promoting the bar in lobby but it was not open. They have a vendor machine you can buy drinks and there is street food later in front of the hotel.
They offer a shuttle bus for Disneyland for free. That worked super well.
Breakfast was good and has many choices.
Response from Property: On the journey, there is always unexpected warmth. Here, satisfaction is just expectation, while touching and surprise are what we always pursue. Thank you for your review, we hope you will stay with us.
Guest User
Premier Queen Room
Stayed in May 2024
Family
6 review
Outstanding
Posted on Jul 8, 2024
Very nice hotel
Florence Yu
Deluxe Double Room
Stayed in Oct 2023
Business travelers
15 review
Outstanding
Posted on Nov 21, 2023
Friendly staff that helped a lot!
Guest User
Deluxe Room (2 Beds)
Stayed in May 2024
Travel with friends
11 review
Very Good
Posted on May 28, 2024
just so so
MPGB
Deluxe Double Room
Stayed in Apr 2023
Business travelers
13 review
Outstanding
Posted on Apr 24, 2023
Pretty good totally will stay again
Guest User
Deluxe Room (2 Beds)
Stayed in Sep 2023
Business travelers
13 review
Outstanding
Posted on Sep 30, 2023
OK…….
Guest User
Deluxe Double Room
Stayed in Sep 2024
Family
13 review
Outstanding
Posted on Sep 25, 2024
I took my baby to Disneyland and booked this hotel. It is very close to the Xiuyan Road subway station. It is not convenient to eat next to it. You can only take out. Breakfast ends at 10 o'clock. It is still quite rich. There are both Chinese and Western styles. The room is also quite large
Original TextTranslated by Google
Response from Property: We are glad that you chose Xiaofu to stay. We are relieved to see that you are so satisfied. Four Points by Sheraton Shanghai is located at No. 1668 Xiuyan Road, an 8-minute walk from Xiuyan Road subway station and about 8 kilometers from Disneyland. The business and leisure style is very suitable for business trips and traveling families. We look forward to your return next time and we can provide you with a better experience.
Guest User
Deluxe Room (2 Beds)
Stayed in Sep 2024
Family
2 review
Posted on Sep 17, 2024
After staying one night, the baby bit two of these on his head. When I asked the front desk about it, they didn’t respond at all.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that we could not meet your expectations. The air has been humid during the recent rainy season. Regarding your feedback about your baby being bitten by mosquitoes and the response from the front desk staff, the hotel takes your feedback very seriously. We are very sorry that you have had such an experience. The hotel has carried out comprehensive mosquito disinfecting and cleaning as soon as possible after the typhoon. The hotel provides mosquito repellent liquid and mosquito repellent patches. If you have any needs, please contact us in time. Regarding the reaction of front desk staff, we have strengthened proactive service awareness training. We hope our improvements will welcome your visit again!
Yang^_^
Deluxe Double Room
Stayed in Sep 2024
Business travelers
7 review
Outstanding
Posted on Sep 9, 2024
First time staying in this hotel, the hygiene is great, the service of the front desk manager Ma is good, [qiang][qiang] breakfast is also very good. It is close to Disneyland, but there is no business circle around. You have to go to the snack street along the road for meals. Of course, the hotel also provides catering services. You can scan the code to order food. By the way, parking is free!
Original TextTranslated by Google
