baseLITE XINTIANDI Serviced Apartment Reviews
baseLITE XINTIANDI Serviced Apartment
2-4F, No.569 Xizang South Road, Huangpu District, Shanghai, ChinaView Hotel Details
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baseLITE XINTIANDI Serviced Apartment Guest Reviews
4.6/5
Very Good
467 review
Verified reviewsLocation4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(467)
Positive reviews(443)
Reviews with photos/video(73)
Easy to get around(119)
Close to metro(77)
Friendly front desk staff(56)
Convenient for shopping(21)
Quiet & comfortable(20)
Well designed(17)
Amazing natural light(11)
Average sound insulation(11)
Negative reviews(24)
Joanna 吴
Exquisite Duplex Studio
Stayed in Oct 2024
Family
1 review
Posted on Nov 5, 2024
They are located in 2 different buildings. I was put in another building. The room is SMALL. I was very shocked to see the size, I think they have added the loft space and the bottom space together to give the sqm2. There is no TV inside the room and the wifi is super bad. Iiterally there is no internet at all throughout the whole stay. But the good thing is that they offer washing machine and dryer on level 3 and 5 at the common area. Not bad!
Response from Property: Dear valued customer, Thank you for taking the time to evaluate our services. We are sorry to learn that this experience did not meet your expectations and we extend our sincere apologies. As baseLITE Xintiandi, we are committed to providing meticulous service to every customer. We take your feedback very seriously and would be happy to assist you in any way possible. Every member of the team at baseLITE, Xintiandi, looks forward to meeting you again and providing an even better service experience.
Lionelaxy
Standard Studio
Stayed in Jul 2024
Business travelers
6 review
Very Good
Posted on Jul 25, 2024
Just above Lao Xi Men station.
The room is clean but there is no lift to the 5th floor. However, you can request for baggage assistance.
Very good price for Shanghai standards.
Response from Property: Dear valued customer, Thank you for taking the time to evaluate our services. We are sorry to learn that this experience did not meet your expectations and we extend our sincere apologies. As baseLITE Xintiandi, we are committed to providing meticulous service to every customer. We take your feedback very seriously and would be happy to assist you in any way possible. Every member of the team at baseLITE, Xintiandi, looks forward to meeting you again and providing an even better service experience.
Erbold
Exquisite Duplex Studio
Stayed in May 2024
Couples
1 review
Outstanding
Posted on Aug 18, 2024
Very clean and nice. They were also friendly. I would recommend this place if you are planning to visit Shanghai. PS: Very close to the metro station.
Response from Property: Greetings to our esteemed customers! Thank you very much for your support of our baselite hotel, we always believe that good reputation must be recommended from the most sincere satisfaction of the guests, and we are also honored to provide you with the best quality service. We are honored to provide you with the best quality service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! We sincerely look forward to seeing you again!
A.M.K
Standard Duplex Studio
Stayed in May 2024
Business travelers
73 review
Amazing
Posted on May 9, 2024
Great hotel and clean room.
It is like you are in your own apartment, the room have. Refrigerator and washing machine. Also they have on the second floor a kitchen for cooking and rest area, even a play room for playstation .
It is directly above the laoximen metro station.
Next to the hotel also have restaurant, a gym and a working space .
Response from Property: Greetings to our esteemed customers! Thank you very much for your support of our baselite hotel, we always believe that good reputation must be recommended from the most sincere satisfaction of the guests, and we are also honored to provide you with the best quality service. We are honored to provide you with the best quality service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! We sincerely look forward to seeing you again!
Guest User
Exquisite Duplex Studio B
Stayed in Nov 2024
Solo travelers
2 review
Amazing
Posted on Nov 8, 2024
A pleasant stay for two nights in Shanghai. The hotel is situated right near the metro station which makes it very convenient to commute. There's a restaurant downstairs and a McDonald's around the corner, however not much else in the vicinity. One thing to note is that the insulation in the room is not the best but otherwise the room is comfortable and spacious.
Response from Property: Greetings to our esteemed customers! Thank you very much for your support of our baselite apartment, we always believe that good reputation must be recommended from the most sincere satisfaction of the guests, and we are also honored to provide you with the best quality service. We are honored to provide you with the best quality service. You are very welcome to choose our apartment again whether you are on a business trip or traveling! We sincerely look forward to seeing you again!
Eysler
Standard Studio
Stayed in Apr 2024
Business travelers
25 review
Posted on Apr 30, 2024
Great show, poor result. Great look & feel online. Then when you get there, unclear what entrance to take (they have 2 locations next to each other), in the location I booked you have to walk a staircase to reach the elevator (nonsense by itself), the. Take the elevator to 3rd floor while my room was at the 5th floor, so with luggage need to walk up to 5th floor.
The room was super small, had a moldy smell and upon swiping the bathroom floor the tissue was filthy dirty. I made a video but can’t upload since only pictures are allowed. All in all, a terrible experience, NEVER again this brand!!!
Response from Property: Dear valued customer,Thank you for taking the time to evaluate our services. We are sorry to learn that this experience did not meet your expectations and we extend our sincere apologies. As baseLITE Xintiandi, we are committed to providing meticulous service to every customer. We take your feedback very seriously and would be happy to assist you in any way possible. Every member of the team at baseLITE, Xintiandi, looks forward to meeting you again and providing an even better service experience.
Martina Travel and Marvel
Exquisite Duplex Studio
Stayed in Apr 2024
Solo travelers
8 review
Posted on Apr 17, 2024
The location is very convenient: close to the metro station Laoximen but also walking distance to Xintiandi area.
Common area are really nice
Response from Property: Dear customer, hello! Thank you very much for your support of our Baselite Hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again
cashyuu
Special Sell Room
Stayed in Sep 2024
Couples
3 review
Outstanding
Posted on Sep 23, 2024
Great staff, great location!! We were allowed to check in early and even got a room upgrade.
Response from Property: Greetings to our esteemed customers! Thank you very much for your support of our baselite apartment, we always believe that good reputation must be recommended from the most sincere satisfaction of the guests, and we are also honored to provide you with the best quality service. We are honored to provide you with the best quality service. You are very welcome to choose our apartment again whether you are on a business trip or traveling! We sincerely look forward to seeing you again!
gnatzinger
Exquisite Duplex Studio
Stayed in Aug 2024
Travel with friends
3 review
Amazing
Posted on Aug 30, 2024
Decent hotel, conveniently located right next to a metro station in the relative centre of Shanghai. Great shared amenities (incl kitchen, washer, cinema room and even game consoles)!
Response from Property: Greetings to our esteemed customers! Thank you very much for your support of our baselite hotel, we always believe that good reputation must be recommended from the most sincere satisfaction of the guests, and we are also honored to provide you with the best quality service. We are honored to provide you with the best quality service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! We sincerely look forward to seeing you again!
Claudio
Exquisite Duplex Studio
Stayed in Jul 2024
Couples
1 review
Outstanding
Posted on Jul 26, 2024
The place is in the perfect position, 2 minutes walking from the subway, easy to find.
The studio was very clean and quite.
The staff Eddie in particular was very kind and helpful.
Absolutely recommended!
Response from Property: Greetings to our esteemed customers! Thank you very much for your support of our baselite hotel, we always believe that good reputation must be recommended from the most sincere satisfaction of the guests, and we are also honored to provide you with the best quality service. We are honored to provide you with the best quality service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! We sincerely look forward to seeing you again!
Guest User
Standard Studio
Stayed in Jun 2024
Family
9 review
Great
Posted on Jul 1, 2024
The Baselite service apartment is just beside the Laoximen station. Exit 1. It is very convenient and the room was nice. İi was upgraded to loft type of room. Recommended
Response from Property: Dear valued customer, Thank you for taking the time to evaluate our services. We are sorry to learn that this experience did not meet your expectations and we extend our sincere apologies. As baseLITE Xintiandi, we are committed to providing meticulous service to every customer. We take your feedback very seriously and would be happy to assist you in any way possible. Every member of the team at baseLITE, Xintiandi, looks forward to meeting you again and providing an even better service experience.
Hugo Avery
Exquisite Duplex Studio
Stayed in Jun 2024
Other
10 review
Outstanding
Posted on Jun 24, 2024
The service staff are really great! Especially Lydia who helped me a lot.
The room was very comfortable indeed.
Response from Property: Greetings to our esteemed customers! Thank you very much for your support of our baselite hotel, we always believe that good reputation must be recommended from the most sincere satisfaction of the guests, and we are also honored to provide you with the best quality service. We are honored to provide you with the best quality service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! We sincerely look forward to seeing you again!
Ceejay85
Selected Duplex Studio
Stayed in Jun 2024
Solo travelers
17 review
Very Good
Posted on Jun 20, 2024
While the location was excellent, the hotel wasn't ready for check in for at least two hours. They were 'nice' enough to let me stay until one after explaining the situation.
The room is nice enough, but the bathroom was small. The lounge area is very nice though
Response from Property: Dear valued customer, Thank you for taking the time to evaluate our services. We are sorry to learn that this experience did not meet your expectations and we extend our sincere apologies. As baseLITE Xintiandi, we are committed to providing meticulous service to every customer. We take your feedback very seriously and would be happy to assist you in any way possible. Every member of the team at baseLITE, Xintiandi, looks forward to meeting you again and providing an even better service experience.
Guest User
Standard Duplex Studio
Stayed in May 2024
Travel with friends
2 review
Outstanding
Posted on May 25, 2024
Staff can speak english , location very closes to MRT Laoximen Exit 1 we stay here for 2 days really recommended . I like resting area and also kitchen . Next time i will booking here again .
Response from Property: Greetings to our esteemed customers! Thank you very much for your support of our baselite hotel, we always believe that good reputation must be recommended from the most sincere satisfaction of the guests, and we are also honored to provide you with the best quality service. We are honored to provide you with the best quality service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! We sincerely look forward to seeing you again!
Dmitry Sukh
Exquisite Duplex Studio
Stayed in May 2024
Couples
3 review
Outstanding
Posted on May 5, 2024
Great experience! The hotel is very stylish and modern. The staff is friendly, helpful and quite good in English if to compare to other places in China we stayed at. There is a washing machine with the built-in drying function in the room, which was very convenient to refresh our clothes after visiting a couple of other cities. The location is also amazing, the hotel is literally two minute away from the metro station. And it’s the line that helps you get to the major attractions in no time. It’s also the line that leads to the Shanghai Hongqiao railway station (30 minutes ride) — which was a blessing during the holidays as even though the cities are crowded you are sure to get to the station in time and without unexpected adventures.
Thanks for the stay!
Response from Property: Greetings to our esteemed customers! Thank you very much for your support of our baselite hotel, we always believe that good reputation must be recommended from the most sincere satisfaction of the guests, and we are also honored to provide you with the best quality service. We are honored to provide you with the best quality service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! We sincerely look forward to seeing you again!