Rezen Select Shanghai Pudong International Airport Tourism and Resorts Zone

Rezen Select Shanghai Pudong International Airport Tourism and Resorts Zone Reviews

Rezen Select Shanghai Pudong International Airport Tourism and Resorts Zone

No.55 West Jiangzhen Road, Shanghai, ChinaView Hotel Details
Rezen Select Shanghai Pudong International Airport Tourism and Resorts Zone
Rezen Select Shanghai Pudong International Airport Tourism and Resorts ZoneRezen Select Shanghai Pudong International Airport Tourism and Resorts ZoneRezen Select Shanghai Pudong International Airport Tourism and Resorts Zone
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Rezen Select Shanghai Pudong International Airport Tourism and Resorts Zone Guest Reviews

4.2/5
425 review
Verified reviews
Location4.2
Amenities4.1
Service4.3
Cleanliness4.2
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All Reviews(425)
Positive reviews(385)
Reviews with photos/video(85)
Offers pick-up/drop-offs(96)
Classy environment(50)
Easy to get around(50)
Close to airport(48)
Friendly front desk staff(43)
Delicious breakfast(35)
Amazing natural light(5)
Average lighting(5)
Negative reviews(40)
Deguy
Superior 2-bed Room
Stayed in May 2024
Solo travelers
31 review
4.5/5
Great
Posted on May 26, 2024
Provides airport pickup and drop-off. Close to the airport about 10-15 mins drive. The breakfast is a bit too simple and lacks variety. Aside from that everything was good.
Response from Property: Thank you for your good comments, which is the greatest encouragement to us. We look forward to your next stay!
IUR23
Queen Room
Stayed in May 2023
Family
14 review
4.2/5
Very Good
Posted on May 3, 2023
Great location near the airport. Pick and drop service from and to the airport is available. Rooms are spacious and clean. The staff is friendly. The washroom had curtain instead for door which may be alright for a single adult but may not be convenient for a family or more people. Also the robot room delivery was fun. Overall a very good place to stay and relax.
Anonymous User
Superior 2-bed Room
Stayed in May 2024
Friends
3 review
5.0/5
Outstanding
Posted on May 6, 2024
The room is well-equipped, spacious, with floor-to-ceiling windows, great views and lighting, good hygiene, no odor and very clean. The surrounding environment is very good, there are many places to eat, and there is an airport shuttle bus, which takes about 15 minutes to get there and back, and is very convenient for transfers.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Regent Suites Hotel. It is a great honor to serve you and thank you very much for your recognition! We will continue to serve with heart and let you feel the warmth of home in our hotel.
Guest User
Queen Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 4, 2024
The room is more cost-effective. I stayed for 3 consecutive days. The hotel housekeeper was super considerate and responded to suggestions in time. The airport pick-up and drop-off were also well arranged. I give the housekeeper 10 points of satisfaction. I didn't know it turned out to be a handsome boy until I left. Thanks for the housekeeper's help.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Regent Suites Hotel. It is a great honor to serve you and thank you very much for your recognition! We will continue to serve with heart and let you feel the warmth of home in our hotel.
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 3, 2024
The room is very big with a good view. The lighting in the room was very good in the morning. I originally wanted a king-size bed, but there were only standard rooms left on the platform. After the front desk knew about it, they upgraded me to a king-size bed for free. The room was much better than I expected. The auntie who cleaned the room was also very polite and enthusiastic. The stay experience was good
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Regent Suites Hotel. It is a great honor to serve you and thank you very much for your recognition! We will continue to serve with heart and let you feel the warmth of home in our hotel.
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 18, 2024
The front desk and the driver had a very good service attitude. They also helped me carry my luggage and sent it upstairs. There were many types of breakfast. I could still have breakfast at 9:30. Disney was sent at 8 am and picked up at 10 pm. There was no airport drop-off at 12 pm because it was the driver's rest time. But it didn't affect me. I took the shuttle bus to the airport in the morning.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your favor and love for our hotel! Your 5-point praise is the best affirmation and encouragement for our service. We will continue to uphold the service concept of working hard and serving attentively. We look forward to your visit again to review our progress! Wish you: well! !
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Friends
3 review
5.0/5
Outstanding
Posted on May 10, 2024
The breakfast is very rich, and there are many types, giving people a variety of choices. The room is very quiet, and there is a small river next to it. The view from the window is very good. It is a relatively satisfactory stay. The hotel's front desk service is very attentive and proactively asks if you need it. When picking up from the airport or going to Disney, the pick-up and drop-off cars are all hotel shuttle buses. This trip is very enjoyable.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your favor and love for our hotel! Your 5-point praise is the best affirmation and encouragement for our service. We will continue to uphold the service concept of working hard and serving attentively. We look forward to your visit again to review our progress! Wish you: well! !
Guest User
Queen Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 22, 2024
It was pretty good. The flight was late in the evening (China Eastern Airlines is too unreliable). It was originally expected to arrive at 9:30, but it didn't arrive until 11:30. I called the hotel and they came to pick me up in 10 minutes. Check-in was also smooth. The big bed I booked was upgraded to a family suite for free 👪, which was very good👍. There was also a Disney shuttle in the morning. The breakfast was also good. There are many shops around the hotel, and shopping is very convenient. I will stay here again next time I go to Disney!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your favor and love for our hotel! Your 5-point praise is the best affirmation and encouragement for our service. We will continue to uphold the service concept of working hard and serving attentively. We look forward to your visit again to review our progress! Wish you: well! !
Guest User
Mountain rain comes Deluxe 2-bed Room
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 17, 2024
The hotel is clean and tidy, the environment is very good, the air around is very fresh, it is nice to take a walk in the morning, the hotel staff are very enthusiastic, the housekeeper asked us if we wanted to clean, and gave us two extra bottles of water, the facilities are also very complete, and they have everything you need.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Regent Suites Hotel. It is a great honor to serve you and thank you very much for your recognition! We will continue to serve with heart and let you feel the warmth of home in our hotel.
chen.dy1853
Queen Room
Stayed in Apr 2024
Business travelers
7 review
3.0/5
Posted on Apr 16, 2024
The appearance looks OK, but the room facilities look old, the pillows are hard, a light switch is broken, the lights are dim at night, there is not much choice for breakfast, the soy milk is still cold, the airport shuttle service is missing the 8 o'clock shuttle, it is far from the subway station, and it takes 15 minutes by taxi to the airport...
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at the Regent Hotel! We are very sorry for the bad experience you had during your stay. Only through your evaluation can we know the shortcomings and deficiencies in our work. Providing pertinent opinions is also a reflection of our concern for our hotel. Thank you very much! We still hope that you will visit our hotel again and experience our improved service. Give us a chance to apologize. Looking forward to seeing you again!
Anonymous User
Mountain rain comes Deluxe 2-bed Room
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 15, 2024
The room is very clean and the amenities are very complete. The hotel is very close to the airport and Disneyland, and there is a free shuttle bus. The front desk service is great. They upgraded our room for free and gave us breakfast coupons.
Original TextTranslated by Google
Response from Property: Thank you for your careful review! You must be a very tasteful person! We are committed to providing you with a cordial and thoughtful stay experience. We believe that guests are family, so we are particularly concerned about everything you do during your stay. We are considerate, caring, considerate, and warm. This is the most sincere gift from every member of the Regent Hotel. Here, we will, as always, welcome you again with a cordial smile. Thank you.
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 13, 2024
Parking is very convenient. There is a parking lot at the entrance of the hotel. The front desk service is also very good. They asked me if I wanted to take the shuttle bus to the airport or Disneyland. Breakfast is in the restaurant on the first floor, right after the elevator. The room is very clean. The floor-to-ceiling windows arranged for me provide good lighting. There is also a food delivery robot. Overall, it is quite good. I will stay here again next time. The price is also affordable.
Original TextTranslated by Google
6/8
Response from Property: Thank you for your careful review! You must be a very tasteful person! We are committed to providing you with a cordial and thoughtful stay experience. We believe that guests are family, so we pay special attention to everything you do during your stay. This is the most sincere gift from every staff of the Regent Hotel. Here, we will continue to welcome you with a cordial smile. Thank you.
Anonymous User
Queen Room
Stayed in Apr 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 12, 2024
The hotel shuttle is very convenient, and it goes to the airport and Disney very quickly. The driver was also very enthusiastic and asked us where we came from and whether we were going to Disney. The front desk was also very enthusiastic and the service attitude was very good. They explained the check-in process to us. The breakfast was also very rich. There is also a parking lot at the entrance of the hotel, which is convenient for parking.
Original TextTranslated by Google
6/8
Response from Property: Thank you for your careful review! You must be a very tasteful person! We are committed to providing you with a cordial and thoughtful stay experience. We believe that guests are family, so we pay special attention to everything you do during your stay. This is the most sincere gift from every staff of the Regent Hotel. Here, we will continue to welcome you with a cordial smile. Thank you.
Anonymous User
Queen Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 12, 2024
The hotel shuttle bus picks up and drops off at Pudong Airport and Disneyland, which is very convenient. We went to Disneyland on the first day, and the pick-up and drop-off were well arranged for us. The airport drop-off was also booked in advance for us. When we returned to the hotel at night, the front desk reminded us to swipe the room card again. It felt so warm and the service was really great. When they sent us to the airport the next day, they called our room in advance to remind me to go downstairs to take the airport shuttle. I will choose this hotel next time
Original TextTranslated by Google
6/8
Response from Property: Thank you for your careful review! You must be a very tasteful person! We are committed to providing you with a cordial and thoughtful stay experience. We believe that guests are family, so we pay special attention to everything you do during your stay. This is the most sincere gift from every staff of the Regent Hotel. Here, we will continue to welcome you with a cordial smile. Thank you.
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 12, 2024
The hotel is very close to Disney and the airport, and it takes less than 15 minutes to get there by car. The environment near the hotel is also good, there is a river at the door, and the air is fresh. There is a lounge area and a gym in the lobby. The room is clean and well ventilated. I was arranged on the fifth floor, with a wide view and a floor-to-ceiling window. It is also nice to enjoy the scenery when I have nothing to do.
Original TextTranslated by Google
6/9
Response from Property: Thank you for your careful review! You must be a very tasteful person! We are committed to providing you with a cordial and thoughtful stay experience. We believe that guests are family, so we pay special attention to everything you do during your stay. This is the most sincere gift from every staff of the Regent Hotel. Here, we will continue to welcome you with a cordial smile. Thank you.