Lu'an Hotel Shanghai

Lu'an Hotel Shanghai Reviews

Lu'an Hotel Shanghai

No.1437 Nanliu Road, Shanghai, ChinaView Hotel Details
Lu'an Hotel Shanghai
Lu'an Hotel ShanghaiLu'an Hotel ShanghaiLu'an Hotel Shanghai
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Lu'an Hotel Shanghai Guest Reviews

4.6/5
Very Good
1756 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(1756)
Positive reviews(1706)
Reviews with photos/video(435)
Offers pick-up/drop-offs(450)
Delicious breakfast(402)
Perfect for kids(363)
Friendly front desk staff(163)
Close to airport(93)
Has facilities for children(46)
Tasty restaurant(37)
Delicious buffet(21)
Negative reviews(50)
Len
Duplex Family Friendly Room
Stayed in März 2024
Family
3 review
4.7/5
Amazing
Posted on 15. Apr. 2024
A nice hotel with transfer bus to disney. It's really worth it to get the room with bfast. You need to fill your tummy before going to war in disneyland. Disneyland is packed and long lines to the rides, snacks, and restaurants. We got the bfast packed for my daughters who didn't feel like eating in the morning. We brought them to the park, oh, what a good decision. While waiting for the ride, we can eat the breads, fruits, noodles, and paos brought in. When it's way past lunch time and no more lines in the restaurant, we can get a quick small lunch. In case u are not aware, you can bring all foods and drinks from outside to the park. Only in disneyland shanghai :) but don't bring huge water bottle, max size is 600 ml. So, you can bring multiple medium size bottles.
eduardo_baga
Superior Queen Room
Stayed in März 2024
Solo travelers
8 review
4.7/5
Amazing
Posted on 23. März 2024
Very nice options if you will visit Disneyland. The shuttle survice from/to airport and disney are very convinient. Hotel rooms are big and confortable. Staff was great and can speak english, in special Mr. John that was super helpful personally, by phone and by message, solving all my needs.
Response from Property: Dear guest:thank you for choosing and staying in our hotel .I wish you happy every day!
AnnidaR
Duplex Family Friendly Room
Stayed in Mai 2024
Friends
1 review
5.0/5
Outstanding
Posted on 27. Mai 2024
Went for the purpose of going to Disney Land and the hotel had a shuttle to drop off and pick us up! Wonderful! Had tea and fruits for us and the breakfast buffet was so yummy! Friendly friendly staff!! Thank you !
Jeremy Yuen
Garden Family Friendly Family Room
Stayed in Apr. 2024
Family
2 review
4.2/5
Very Good
Posted on 20. Apr. 2024
Great location for families wanting to visit Shanghai Disneyland. Hotel was nice and clean and room was spacious. The kids enjoyed the family themed rooms. Fantastic customer service from 楊達(King). He offered us drinks while we were waiting for our room to be ready and was very informative.
Response from Property: Dear customer,,Thanks for your Stay in our hotel! Thank you for your positive feedback on our hotel. We welcome you to stay at our hotel again next time. All best wishes for you!
Jeerakit
Duplex Family Friendly Room
Stayed in Apr. 2024
Family
1 review
5.0/5
Outstanding
Posted on 16. Apr. 2024
Great support from hotel staff, big thanks to Alisa for helping us. The hotel provides shuttle bus to/from Disneyland and Airport, suitable for visiting Shanghai Disneyland. The room was neat and clean. The breakfast was great with variety of food.
YeJn
Family Friendly Room
Stayed in Apr. 2024
Family
8 review
3.7/5
Posted on 12. Juni 2024
Great hotel to book if you’re planning to go to Disney however if you’re not then I don’t recommend since this hotel is very far from the city centre.
Eder.Sousa
Duplex Family Friendly Room
Stayed in März 2024
Family
4 review
5.0/5
Outstanding
Posted on 24. März 2024
The staff in the hotel is amazing. We were received and supported very well by Alisa. She treated my family and children very well during my stay, gave me her WeChat and answered all my questions in real time. The hotel is very good and very close to Disney, the shuttle bus helps a lot with the transfer between the hotel and the park! The room is very big and could support my family (4 people) with any problem, they also provide some fruits to kids and water in the room, who has kids knows that it is important. I strongly recommend this hotel and for sure I will back more times.
Guest User
Garden Family Friendly Family Room
Stayed in März 2024
Family
2 review
5.0/5
Outstanding
Posted on 8. Mai 2024
Pleasant stay, highly recommended for families. The front desk personnel is nice and speaks excellent English. Those planning a trip to Disney will be pleased with their choice of accommodations.
Cara
Superior Queen Room
Stayed in Febr. 2024
Couples
2 review
5.0/5
Outstanding
Posted on 9. Febr. 2024
This hotel is amazing. Can’t fault a single thing. Staff so friendly and helpful and spoke excellent English. Free shuttles to Disney and airport, easy to book and prompt on time. Free breakfast buffet was nice, had mix of Chinese and western items. They even leave 2 bottles of water in your room every day. Shop in hotel for snacks and drinks etc. Very close walk to street of restaurants. Definitely choose this hotel it was such good value for money too.
Response from Property: Dear customers Thank you very much for your positive feedback on our hotel and for your praise of our employees. Looking forward to your next stay at our hotel again .
AizzyCle
Family Friendly Room
Stayed in Juni 2023
Family
10 review
5.0/5
Outstanding
Posted on 16. Sept. 2023
We booked this hotel because it was very close to Shanghai Disneyland. The hotel also offers free shuttle bus to the park. The staffs are all friendly and accommodating. Also must commend the manager for helping us with our waimai trouble. She can speak English well which was a relief. Breakfast was typical Chinese breakfast but a little bland for our taste. Our room was clean and the bed was comfortable my daughter loved the child's corner and the themed beddings.
Response from Property: Hi,Thanks for your great comments. This is a great encouragement for us.Have a good day!
Guest User
Superior Queen Room
Stayed in Dez. 2023
Couples
2 review
5.0/5
Outstanding
Posted on 16. Dez. 2023
Good service from Jing Lai! Would recommend this hotel for an afforable stay near Disneyland.
Response from Property: Dear guest, thank you for your love and recognition of Lu'an. We have been working hard to create a high-quality experience for travelers. We hope you can have a wonderful day and look forward to your next stay!
KERRIFER NARDIA
Family Friendly Room
Stayed in Sept. 2023
Friends
1 review
4.5/5
Great
Posted on 8. Sept. 2023
My friends and I chose this hotel because of the reasonable price and Disneyland shuttle. The hotel service was great as the check-in workers were able to speak English and answer any questions we had. All the workers were quite nice and did their best to help us when possible even if their English wasn't the best. The room and bathroom were tidy and sufficient for our stay. The complimentary breakfast, though simple, was great as they offered fruits, eggs, sausages, bread, vegetables, milk, coffee, yogurt, cereal and even sushi. The shuttle to and from Disneyland was comfortable. We had a great time. We were pleasantly surprised with a fruit platter after returning from our Disneyland experience. On checking out, the process was simple and we were shuttled to the Pudong airport. The hotel is great for a trip like ours, however, if you plan to go to the city center often you should know that it's a very long way, almost 2 hours because taking a taxi to get there is very expensive. Special thanks to Mr. Yang for his help during our trip. Highly recommend this hotel for those who plan to go to Disneyland!
Response from Property: Hello, Thanks for your stay in our hotel,and thanks for your great comments too. Our hotel is about 25 minutes from PuDong Airport to our hotel by Taxi. We always strives to provide quality service to our customers.Have a nice day !Thank you!
Guest User
Duplex Family Friendly Room
Stayed in Nov. 2023
Friends
2 review
5.0/5
Outstanding
Posted on 25. Nov. 2023
good good
Response from Property: Dear customers: Perseverance, hard work, commitment, and harvest~ Getting your praise is our biggest gain! We strive to improve just for your support~ We will let you see our growth and Change, and I firmly believe that your choice will not be disappointing~
Guest User
Superior Queen Room
Stayed in Juli 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 5. Juli 2024
I checked into Lu'an Garden Hotel. The housekeeper contacted me in advance. The air conditioner was turned on in advance on a hot day. The lobby was spacious and bright. There were ice water and drinks to drink. This was very thoughtful! The room was pretty good. The breakfast restaurant had everything you could want. The coffee was freshly ground. I liked this. It was full of energy. In short, the trip to Shanghai was unforgettable.
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Guest User
Superior Queen Room
Stayed in Juli 2024
Couples
2 review
5.0/5
Outstanding
Posted on 3. Juli 2024
It is a garden hotel. As soon as you enter the lobby, you will see greenery and a good environment. The concierge took the initiative to deliver the luggage. The front desk lady politely checked me in and took me to Disneyland for the next day. I felt caring here. The breakfast variety was bread, steamed dumplings, pumpkin cakes... a rich variety. The room was clean and the waiter I met in the corridor also greeted me with a smile. The hotel is good and cost-effective. The key is that it is very close to Disneyland. I will choose it next time.
Original TextTranslated by Google
6/9