Yuan · Smart Hotel (Shanghai Pudong Lujiazui Finance and Trade Zone Beiyangjing Subway Station) Reviews
Yuan · Smart Hotel (Shanghai Pudong Lujiazui Finance and Trade Zone Beiyangjing Subway Station)
No.1 Lane 202, Boshan Road, Pudong New Area, Shanghai, ChinaView Hotel Details
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Yuan · Smart Hotel (Shanghai Pudong Lujiazui Finance and Trade Zone Beiyangjing Subway Station) Guest Reviews
4.7/5
Outstanding
1302 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1302)
Positive reviews(1268)
Reviews with photos/video(263)
Classy environment(195)
Easy to get around(130)
Friendly front desk staff(98)
Convenient for shopping(96)
Large rooms(74)
Many amenities(70)
Close to metro(46)
Awesome gym(22)
Negative reviews(34)
Nikita O
Queen Room
Stayed in Apr 2024
Solo travelers
4 review
Amazing
Posted on Apr 13, 2024
Clean and new. Spacious rooms. There is everything you might need.
Response from Property: Dear guests: Hello! Thank you for trusting and choosing to stay at Yuan. Wisdom Hotel. Seeing the affirmation you have given us, I feel very warm in my heart. I believe that good reputation must be recommended by guests’ sincere satisfaction. We are honored to provide you with high-quality services. You Your satisfaction is our driving force for continuous advancement; in addition, the hotel also has a variety of room types. We look forward to your stay again. We hope that our considerate service will make your stay happy. Source. Smart Hotel is growing and looks forward to your support and love!
CatherainCui
Superior 2-bed Room
Stayed in Sep 2024
Business travelers
1 review
Outstanding
Posted on Sep 4, 2024
The service quality of this hotel is really impressive. From check-in to check-out, the front desk Xiao Wu is very warm and thoughtful, and greets everyone when they enter and leave.
Sanitation and facilities:
The hotel's sanitation conditions are very good, the room is cleaned very cleanly, and the bedding, towels and other supplies are neat and comfortable. It is very reassuring to stay here
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for trusting and choosing to stay at Yuan. Wisdom Hotel. Seeing your affirmation of us, I feel very warm in my heart. I believe that a good reputation must be recommended by guests with sincere satisfaction. We are honored to provide you with high-quality services. Your satisfaction is the driving force for our continuous progress. In addition, the hotel has a variety of room types. I look forward to your stay again. I hope that our attentive service will make you happy. Yuan. Wisdom Hotel is growing and looks forward to your support and love!
Guest User
Multi-level Deluxe Twin Room
Stayed in Sep 2024
Business travelers
1 review
Outstanding
Posted on Sep 2, 2024
The service provided by Xiao Wang at the front desk is very enthusiastic. I stay in this hotel every time. The environment is beautiful, the location is good, and it is convenient for travel. The hotel has a self-service laundry room and a free gym. The facilities are complete, the rooms are large, clean, and cost-effective. Good reviews!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for trusting and choosing to stay at Yuan. Wisdom Hotel. Seeing your affirmation of us, I feel very warm in my heart. I believe that a good reputation must be recommended by guests with sincere satisfaction. We are honored to provide you with high-quality services. Your satisfaction is the driving force for our continuous progress. In addition, the hotel has a variety of room types. I look forward to your stay again. I hope that our attentive service will make you happy. Yuan. Wisdom Hotel is growing and looks forward to your support and love!
Guest User
Business Queen Room
Stayed in Aug 2024
Business travelers
3 review
Outstanding
Posted on Aug 31, 2024
I have to give this hotel a big thumbs up! The hotel has an elegant environment, exquisite decoration, clean and tidy rooms, and careful attention to details. The service of Xiao Wu at the front desk is impeccable and patient. He greets you every time you enter and leave. I will choose this place again next time.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for trusting and choosing to stay at Yuan. Wisdom Hotel. Seeing your affirmation of us, I feel very warm in my heart. I believe that a good reputation must be recommended by guests with sincere satisfaction. We are honored to provide you with high-quality services. Your satisfaction is the driving force for our continuous progress. In addition, the hotel has a variety of room types. I look forward to your stay again. I hope that our attentive service will make you happy. Yuan. Wisdom Hotel is growing and looks forward to your support and love!
Guest User
Business 2-bed Room
Stayed in Aug 2024
Family
2 review
Outstanding
Posted on Sep 2, 2024
As soon as I entered the hotel lobby, I felt very comfortable! The environment is beautiful. There is light music, and ice lemon water is provided free of charge in the lobby, which is great. The service of Xiao Wang at the front desk is very considerate and in place. We answered questions in time. The room hygiene is very careful and clean, and the basic facilities are also complete. There are free washing machines and dryers and gyms. The hotel is just opposite Zhihui Xuhui Plaza, and the location is also very superior. The cost performance is very high!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for trusting and choosing to stay at Yuan. Wisdom Hotel. Seeing your affirmation of us, I feel very warm in my heart. I believe that a good reputation must be recommended by guests with sincere satisfaction. We are honored to provide you with high-quality services. Your satisfaction is the driving force for our continuous progress. In addition, the hotel has a variety of room types. I look forward to your stay again. I hope that our attentive service will make you happy. Yuan. Wisdom Hotel is growing and looks forward to your support and love!
Zhanmaxiaozi
Superior Queen Room
Stayed in Aug 2024
Solo travelers
24 review
Outstanding
Posted on Aug 25, 2024
The location is very, very good. There is a large shopping mall directly opposite, and the environment is beautiful! Whether it is the lobby area or the room area, the hotel is very spacious and bright, which is great! The room facilities are quite complete, and the hygiene is basically very clean. The service attitude of Xiao Wang at the front desk is really good. He greeted us warmly when we came in and out, patiently guided us to play routes, and recommended surrounding restaurants!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for trusting and choosing to stay at Yuan. Wisdom Hotel. Seeing your affirmation of us, I feel very warm in my heart. I believe that a good reputation must be recommended by guests with sincere satisfaction. We are honored to provide you with high-quality services. Your satisfaction is the driving force for our continuous progress. In addition, the hotel has a variety of room types. I look forward to your stay again. I hope that our attentive service will make you happy. Yuan. Wisdom Hotel is growing and looks forward to your support and love!
Guest User
Family Room
Stayed in Aug 2024
Family
3 review
Outstanding
Posted on Aug 25, 2024
The hotel environment is OK, the location is also good, the surrounding facilities are complete, there are many places to eat, the service attitude of the front desk Xiao Wang is good and enthusiastic, the room is clean and tidy, the bed is very comfortable, I brought my family to travel, it is not far from the Bund Oriental Pearl Tower and other attractions, it can be reached in a few subway stops, and the transportation is convenient. Next time I come here, I will choose this hotel again!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for trusting and choosing to stay at Yuan. Wisdom Hotel. Seeing your affirmation of us, I feel very warm in my heart. I believe that a good reputation must be recommended by guests with sincere satisfaction. We are honored to provide you with high-quality services. Your satisfaction is the driving force for our continuous progress. In addition, the hotel has a variety of room types. I look forward to your stay again. I hope that our attentive service will make you happy. Yuan. Wisdom Hotel is growing and looks forward to your support and love!
Guest User
Queen Room
Stayed in Aug 2024
Other
2 review
Outstanding
Posted on Aug 21, 2024
The service of Xiao Wu at the front desk is super good, patient, and the problems are solved in a timely manner. There is someone at the 24-hour front desk. There is light music in the lobby, which is very comfortable. The location is also very convenient and prosperous. The price is moderate. The room is clean and the hygiene is very good. I will choose this hotel next time
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for trusting and choosing to stay at Yuan. Wisdom Hotel. Seeing your affirmation of us, I feel very warm in my heart. I believe that a good reputation must be recommended by guests with sincere satisfaction. We are honored to provide you with high-quality services. Your satisfaction is the driving force for our continuous progress. In addition, the hotel has a variety of room types. I look forward to your stay again. I hope that our attentive service will make you happy. Yuan. Wisdom Hotel is growing and looks forward to your support and love!
Guest User
Business 2-bed Room
Stayed in Aug 2024
Travel with friends
4 review
Outstanding
Posted on Aug 19, 2024
I was very satisfied with this stay. The service of Xiao Wang at the front desk was very enthusiastic. The room was clean and tidy. The location was good and the transportation was convenient. There was a large shopping mall opposite, which was very convenient for eating and shopping. I left my charger behind and the front desk called to remind me. My friend said he would stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for trusting and choosing to stay at Yuan. Wisdom Hotel. Seeing your affirmation of us, I feel very warm in my heart. I believe that a good reputation must be recommended by guests with sincere satisfaction. We are honored to provide you with high-quality services. Your satisfaction is the driving force for our continuous progress. In addition, the hotel has a variety of room types. I look forward to your stay again. I hope that our attentive service will make you happy. Yuan. Wisdom Hotel is growing and looks forward to your support and love!
Guest User
Business 2-bed Room
Stayed in Aug 2024
Family
2 review
Outstanding
Posted on Aug 20, 2024
The room is clean, the facilities and equipment are OK, and the overall feeling is good. The main reason is that the service attitude of the front desk guy is very good, which makes people feel happy instantly, especially his sunny smile is very healing. I strongly recommend this store, and I have to go there just for the service at the front desk
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for trusting and choosing to stay at Yuan. Wisdom Hotel. Seeing your affirmation of us, I feel very warm in my heart. I believe that a good reputation must be recommended by guests with sincere satisfaction. We are honored to provide you with high-quality services. Your satisfaction is the driving force for our continuous progress. In addition, the hotel has a variety of room types. I look forward to your stay again. I hope that our attentive service will make you happy. Yuan. Wisdom Hotel is growing and looks forward to your support and love!
Qingjiaowoxiaoliya🎈
Business 2-bed Room
Stayed in Aug 2024
Business travelers
14 review
Outstanding
Posted on Aug 14, 2024
I have been here many times. It is the first choice for business travel. It is very close to the New International Expo Center and opposite is the Zhihui Xuhui Plaza. The geographical location is excellent. The environment and atmosphere in the lobby area make people feel very relaxed. The service attitude of Xiao Wang at the front desk is very good and polite. The guest rooms are clean and tidy. The water in the room is not enough and it is replenished in time. The facilities are also complete, and there are also gyms, restaurants, etc. This price is very affordable!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for trusting and choosing to stay at Yuan. Wisdom Hotel. Seeing your affirmation of us, I feel very warm in my heart. I believe that a good reputation must be recommended by guests with sincere satisfaction. We are honored to provide you with high-quality services. Your satisfaction is the driving force for our continuous progress. In addition, the hotel has a variety of room types. I look forward to your stay again. I hope that our attentive service will make you happy. Yuan. Wisdom Hotel is growing and looks forward to your support and love!
Guest User
Family Room
Stayed in Aug 2024
Family
1 review
Outstanding
Posted on Aug 13, 2024
A friend had stayed here before and recommended it to us. He was very satisfied. The service attitude of Xiao Wang at the front desk was good. The hotel lobby was beautiful, the room was spacious and bright, the sanitation was cleaned very carefully, the facilities were complete, and there was a free gym in the lobby on the first floor. It was very good to book at this price!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for trusting and choosing to stay at Yuan. Wisdom Hotel. Seeing your affirmation of us, I feel very warm in my heart. I believe that a good reputation must be recommended by guests with sincere satisfaction. We are honored to provide you with high-quality services. Your satisfaction is the driving force for our continuous progress. In addition, the hotel has a variety of room types. I look forward to your stay again. I hope that our attentive service will make you happy. Yuan. Wisdom Hotel is growing and looks forward to your support and love!
cxchx.615mm
Queen Room
Stayed in Aug 2024
Family
24 review
Outstanding
Posted on Aug 13, 2024
I brought my family to Shanghai for a trip during the summer vacation. It was my first time staying here and the experience was very good. The hotel is in a very advantageous location. There is a large shopping mall directly opposite, the transportation is convenient, and the surrounding environment is beautiful. The service attitude of Xiao Wang at the front desk was very enthusiastic, careful and thoughtful. The room was simply designed, but the facilities were complete and the room was clean. It is still okay to book at this price!
Original TextTranslated by Google
6/8
Response from Property: Dear guests, hello! Thank you for trusting and choosing to stay at Yuan. Wisdom Hotel. Seeing your affirmation of us, I feel very warm in my heart. I believe that a good reputation must be recommended by guests with sincere satisfaction. We are honored to provide you with high-quality services. Your satisfaction is the driving force for our continuous progress. In addition, the hotel has a variety of room types. I look forward to your stay again. I hope that our attentive service will make you happy. Yuan. Wisdom Hotel is growing and looks forward to your support and love!
Anonymous User
Queen Room
Stayed in Aug 2024
Business travelers
1 review
Outstanding
Posted on Aug 14, 2024
The hotel is in a good location: there is a large shopping mall right opposite. Environment: good, the decoration style is very unique. Facilities: complete infrastructure, and there is a free gym for this price! Hygiene: clean and tidy, the auntie also helped us fold clothes. Service: Xiao Wang at the front desk was very warm and thoughtful. Seeing that we had a lot of luggage, he asked the security guard to help us move the luggage!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for trusting and choosing to stay at Yuan. Wisdom Hotel. Seeing your affirmation of us, I feel very warm in my heart. I believe that a good reputation must be recommended by guests with sincere satisfaction. We are honored to provide you with high-quality services. Your satisfaction is the driving force for our continuous progress. In addition, the hotel has a variety of room types. I look forward to your stay again. I hope that our attentive service will make you happy. Yuan. Wisdom Hotel is growing and looks forward to your support and love!
Guest User
Business Queen Room
Stayed in Aug 2024
Couples
12 review
Posted on Aug 12, 2024
The room was average. You need to give a five-star review on site to upgrade after using the upgrade privilege. It was not as big as the non-upgraded room. The exhaust fan in the shower room was not effective. I extended my stay for four hours in the afternoon because it was hot and I didn't want to go out. As a result, I was urged to check out an hour early. I was urged to check out twice within an hour. A man knocked on the door and urged me to check out after about ten minutes of phone reminders.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, we are deeply sorry for your poor experience during your stay, and sincerely thank you for taking the time to give us feedback on your true feelings. Every one of your comments is the motivation and direction for our improvement. Regarding the room upgrade, we understand that there is a gap between your expectations for the size of the upgraded room and the actual experience, which is indeed inconsistent with our original intention. The original intention of our upgrade rights is to provide guests with a better accommodation experience, but obviously we did not meet your expectations this time. We are deeply sorry for this and will review our upgrade standards and processes to ensure that every guest who chooses to upgrade in the future can feel the real value of the upgrade. Regarding the problem of poor performance of the shower room exhaust fan, we have immediately arranged a professional team to conduct a comprehensive inspection and repair of all exhaust fans in the room to ensure that all rooms can provide a comfortable and healthy accommodation environment. Finally, we attach great importance to your feedback and have recorded your opinions in detail as an important basis for our future service improvements. We sincerely invite you to come again at some time in the future, so that we have the opportunity to make up for this shortcoming with practical actions and provide you with more intimate and thoughtful services.
Thank you again for your feedback and understanding, and look forward to your next visit