Crystal Orange Hotel

Crystal Orange Hotel Reviews

Crystal Orange Hotel

No. 399 Renmin Road, Huangpu District, Shanghai, ChinaView Hotel Details
Crystal Orange Hotel
Crystal Orange HotelCrystal Orange HotelCrystal Orange Hotel
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Crystal Orange Hotel Guest Reviews

4.8/5
Excellent
3577 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(3577)
Positive reviews(3539)
Reviews with photos/video(633)
Convenient location(605)
Easy to get around(456)
Friendly front desk staff(409)
Delicious breakfast(280)
Close to metro(198)
Perfect for kids(113)
Would stay again(84)
Has rooms for families(15)
Negative reviews(38)
Guest User
Deluxe Room (2 beds)
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on May 30, 2024
It is a lovely hotel, near everywhere., but we are vegetarian so the breakfast food is limited for us, even though we inform the kitchen, hope the management can do something about it. And I can review in happy cow (a world wide vegetarian app), can push up the popularity of this hotel.
Response from Property: Dear guests: Thank you for choosing Orange Crystal Yu Garden Hotel on the Bund of Shanghai. It is our honor to receive your praise. We will continue to work hard to provide you with quality service. The Nanjing Road Walkway is about 20 to 30 minutes' walk from the hotel. There are subway lines 10 and 14 near the hotel for you to choose from. It is also very convenient. Looking forward to your next visit and wishing you a happy life!
Hendyant
Superior Room (2 beds)
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 28, 2024
Orange Crystal hotel location is neighbours of Yu Yuan garden and only walking distance to The Bund which is a must visit tour destination in Shanghai. Subway station (Yu Yuan) is just opposite across the street, therefore you can reach as many destinations as you want. Furthermore surrounding the hotel there are abundant shops selling various types of food, convenience shops and even a tattoo parlour is closed. The front desk staff are friendly, polite and professional, when I check in the lady seriously finds me two rooms on the same floor since we're family and the other staff offer hot tea as we arrive. This kind of hospitality is hard to find in a common hotel. Last but not least the hotel is well maintained, clean, equipped with fresh and modern facilities, they also provide breakfast, plenty of mineral water, soft drinks, coffee and tea powder. The hotel is worth of money and I will stay again when I visit Shanghai in the future
Response from Property: Dear guests: Thank you for choosing Orange Crystal Yu Garden Hotel on the Bund of Shanghai. It is our honor to receive your praise. We will continue to work hard to provide you with quality service. The Nanjing Road Walkway is about 20 to 30 minutes' walk from the hotel. There are subway lines 10 and 14 near the hotel for you to choose from. It is also very convenient. Looking forward to your next visit and wishing you a happy life!
Guest User
Superior Double Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 13, 2024
Very good location. Room cleaning lady service is very good, who go beyond usual duties to support the guest request (eg. Box to pack excess luggage etc) .Front desk service could be improved further (similar attitude as the room cleaning team, to take the extra steps). Hotel should increase the number of washing machine and dryer.
Response from Property: Dear guests: Thank you for choosing Orange Crystal Yu Garden Hotel on the Bund of Shanghai. It is our honor to receive your praise. We will continue to work hard to provide you with quality service. Looking forward to your next visit and wishing you a happy life!
aijing
Deluxe Family Room (Parent-Child)
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 16, 2024
It is very cozy and clean. Really good location!! And we enjoyed the small area with the big window. Breakfast was also very good.
Response from Property: Dear guest, hello! We are very glad that you chose to stay in the Orange Crystal Yu Garden Hotel on the Bund of Shanghai. Mineral water and drinks in the hotel rooms are free of charge. If you need anything during your stay, you can contact the front desk, and we will provide timely services for you. The hotel is located near the scenic spot, surrounded by Yu Garden, Chenghuang Temple, and the Bund, which is very convenient for 5-10 minutes on foot. There is a 24-hour family convenience store at the entrance, and there are many snacks around! Looking forward to your stay again!
Guest User
Superior Room (2 beds)
Stayed in Mar 2024
Friends
5 review
4.5/5
Great
Posted on Mar 31, 2024
very convenient location to yuyuan, downtown, bund and metro. staff are well trained and empowered to accede to guests’ requests. highly recommended
Response from Property: Dear guest, hello! We are very glad that you chose to stay in the Orange Crystal Yu Garden Hotel on the Bund of Shanghai. Mineral water and drinks in the hotel rooms are free of charge. If you need anything during your stay, you can contact the front desk, and we will provide timely services for you. The hotel is located near the scenic spot, surrounded by Yu Garden, Chenghuang Temple, and the Bund, which is very convenient for 5-10 minutes on foot. There is a 24-hour family convenience store at the entrance, and there are many snacks around! Looking forward to your stay again!
Anonymous User
Deluxe Double Room
Stayed in Apr 2024
Couples
1 review
4.0/5
Very Good
Posted on Apr 24, 2024
All is good. Nil issues with hotel. Just that hotel front is bus stop. No waiting Zone.
Response from Property: Dear guests: Thank you for choosing Orange Crystal Yu Garden Hotel on the Bund of Shanghai. It is our honor to receive your praise. We will continue to work hard to provide you with quality service. Looking forward to your next visit and wishing you a happy life!
ZZZYYL
Deluxe Room (Double bed) (Balcony)
Stayed in Apr 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Apr 30, 2024
Very clean hotel! Great location with many eateries and attractions nearby!
Response from Property: Dear guests: Thank you for choosing Orange Crystal Yu Garden Hotel on the Bund of Shanghai. It is our honor to receive your praise. We will continue to work hard to provide you with quality service. Looking forward to your next visit and wishing you a happy life!
J.Tay
Superior Double Room
Stayed in Mar 2024
Solo travelers
1 review
4.5/5
Great
Posted on Mar 14, 2024
Good location for first time visit to Shanghai. Hotel staff are very friendly, though they don't speak English. Walking distance to Yu Yuan and The Bund. You can take a tourist bus to tour around the old and new Shanghai. Nice eatery nearby.
Response from Property: Dear guests: Thank you for choosing Orange Crystal Yu Garden Hotel on the Bund of Shanghai. It is our honor to receive your praise. We will continue to work hard to provide you with quality service. Looking forward to your next visit and wishing you a happy life!
Lim
Superior Double Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 5, 2024
The hotel was in a very good location near popular sites like Yu Yuan as well as other places. Very clean room and the hotel staff were all very helpful too. Definitely a good stay here.
Response from Property: Dear guests: Thank you for choosing Orange Crystal Yu Garden Hotel on the Bund of Shanghai. It is our honor to receive your praise. We will continue to work hard to provide you with quality service. Looking forward to your next visit and wishing you a happy life!
Guest User
Deluxe Room (2 beds)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 23, 2024
Great location and friendly staff.
Response from Property: Dear guests: Thank you for choosing Orange Crystal Yu Garden Hotel on the Bund of Shanghai. It is our honor to receive your praise. We will continue to work hard to provide you with quality service. Looking forward to your next visit and wishing you a happy life!
Jaime
Superior Room (2 beds)
Stayed in Apr 2024
Friends
4 review
5.0/5
Outstanding
Posted on Apr 25, 2024
Good location beside a main attraction.
Response from Property: Dear guests: Thank you for choosing Orange Crystal Yu Garden Hotel on the Bund of Shanghai. It is our honor to receive your praise. We will continue to work hard to provide you with quality service. Looking forward to your next visit and wishing you a happy life!
Guest User
Superior Room (2 beds)
Stayed in May 2024
Family
8 review
5.0/5
Outstanding
Posted on Jun 3, 2024
excellent hotel. very convenient and stylish decor. conveniently located. gym has a nice view of the pearl. has guest laundry. very nice staff who helped us settle our parcel and also allowed late checkout as we had an evening flight
Guest User
Superior Double Room
Stayed in May 2024
Booked for others
2 review
5.0/5
Outstanding
Posted on May 30, 2024
We were 7 people all together. It is the first time I have stayed in this hotel. Not only me, all our colleagues were very satisfied with the hotel and the mentioned to me many times. Hotel is very clean, reasonable price and very close to Waitan and Yuyuan Garden. Just next to the hotel there is 24/7 market and a lot of places to eat. Ms. Li Na, Ms. Wang Nan, Ms. Fang Qiuhong others were very helpful and smiling all the time. Next time I will stay here again.
Guest User
Deluxe Family Room (Parent-Child)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 31, 2024
Excellent service from all staff. Very happy to book this hotel. I will return to stay again if I come to Shanghai
Response from Property: Dear guests: Thank you for choosing Orange Crystal Yu Garden Hotel on the Bund of Shanghai. It is our honor to receive your praise. We will continue to work hard to provide you with quality service. The Nanjing Road Walkway is about 20 to 30 minutes' walk from the hotel. There are subway lines 10 and 14 near the hotel for you to choose from. It is also very convenient. Looking forward to your next visit and wishing you a happy life!
Cheng
Deluxe Family Room (Parent-Child)
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on May 25, 2024
Overall we had great two nights stay in this hotel. The services were excellent, front desk staffs were very helpful and friendly. Rooms were clean, breakfast was phenomenal. People already said a lot about the great location, we walked many times to the Bund and YuYuan during our stays. I recommend this hotel.
Response from Property: Dear guests, thank you for choosing Orange Crystal Yu Garden Hotel on the Bund of Shanghai. The hotel is located in the scenic area of Yu Garden, Chenghuang Temple, the Bund, and the subway line 10-14 is very convenient. During your stay, if you have any needs or questions, you can contact the front desk. It is our honor to serve you promptly and warmly. We will continue to work hard and hope to bring you a better experience next time. Wishing you a happy life!