No.1 Lane 2701, Zhongshan North Road, Putuo District, Shanghai, 200063, ChinaView Hotel Details
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Liberal Hotel (Shanghai Global Harbor) Guest Reviews
4.5/5
Good
808 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(808)
Positive reviews(769)
Reviews with photos/video(115)
Easy to get around(110)
Convenient location(95)
Close to metro(73)
Delicious breakfast(60)
Friendly front desk staff(41)
Small room size(13)
Perfect for business trips(12)
Well designed(10)
Negative reviews(39)
Guest User
Cozy Room (Double bed)
Stayed in Apr 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on May 22, 2024
Breakfast spread was great. Stayed for 5 nights. Location is ok although I don't have line 2 which can bring me to more attractions nonetheless, the lines offered nearby are ok. The downside is if you ordered a car, the driver may have difficulties navigating how to get to you. Rooms are non smoking but I smell cigarettes when I sleep on some nights.
Response from Property: Thank you for sharing such a detailed review. We are sorry that this stay did not fully meet your expectations. We will share every valuable suggestion you mentioned with the hotel management, find out the shortcomings from the subtleties, maintain the good aspects, and improve the shortcomings. We always strive to create a perfect stay experience for guests. I believe that you will have a brand new experience when you stay next time. We sincerely invite you to come again.
Guest User
Cozy Room (Double bed)
Stayed in May 2024
Couples
1 review
1.5/5
Posted on Jul 8, 2024
Bad service except Gavin, room was dirty and smelly, room pictures are not in line with the reality
Response from Property: Dear guests, thank you very much for choosing Park Inn Shanghai (Shanghai Global Harbor Branch) did not bring you a pleasant stay experience, our hotel is deeply sorry, we will strengthen the business training of staff, we will continue to ask ourselves, better and better, please believe that we are willing to use the most enthusiastic, meticulous and warm service for you to create the most comfortable place to live in the journey, and sincerely look forward to your visit again!
Guest User
Cozy Room (Double bed)
Stayed in Oct 2023
Business travelers
3 review
4.2/5
Very Good
Posted on Nov 20, 2023
Easy to find location, 5 - 10 minutes walk from the subway station. The room is decent and well equipped. The breakfast is quite good.
However the room is next to the highway so you can hear the noise at the night.
Response from Property: Dear guest, thank you for your comment, our room Windows are double-walled, it will be much better if they are closed, thank you for your support to the hotel
King boy25
Cozy Room (Double bed)
Stayed in Feb 2024
Solo travelers
1 review
3.7/5
Posted on Apr 2, 2024
The hotel is very nice and very clean, it’s close to the metro station ,10 minutes walk. The stuff is very friendly. And it’s close to everything honestly.
Response from Property: Dear guests: Just like it and be satisfied. We sincerely hope that you can feel our hotel's user experience-oriented service concept in every step from your reservation to check-out. We are still working hard and look forward to working with you next time. An encounter!
Aditi Raikwar
Boutique Room (Double bed)
Stayed in Jul 2023
Couples
6 review
1.0/5
Posted on Aug 6, 2023
Terrible stay , no amenities in the room plus the location is also inconvenient. There is nothing nearby . They don't even provide little things like spoon , iron etc. The room is so small.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. We are strengthening the improvement of the hotel's hardware and software facilities and service quality. The hotel is maintaining and updating the room environment, equipment and public area facilities, so as to make your stay more comfortable and tidy. If you have any questions, please contact us, we will try our best to help you solve the problem as soon as possible. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Libai Exquisite Twin Room
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on May 13, 2024
Nice hotel and good location. Rooms are clean. Staff are friendly.
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and be ready for you to come back at any time.
Guest User
Cozy Room (Double bed)
Stayed in May 2023
Family
11 review
4.2/5
Very Good
Posted on Jun 27, 2023
Place looked great , love the art and designs. Transport is convenient… there was construction in front of the hotel which doesn’t bring a great image but it wasn’t nosy which is good. Overall it was good!
Response from Property: Thank you for staying and giving us the opportunity to serve you! We will continue to work hard to improve our services and hope to see you again. I wish you a happy mood and a happy family!
Dudley
Cozy Room (Double bed)
Stayed in Jan 2024
Travel with friends
4 review
3.2/5
Posted on Feb 18, 2024
For a quick stop it’s a good hotel. Staff were as helpful as could be.
Response from Property: Hello distinguished guest, thank you for your stay, and thank you very much for your support and love for us. We will definitely work harder and wholeheartedly provide you with better services. We look forward to your next visit! Thanks! PS. If you are satisfied with our service, the rating should be 5 points. thanks for your attention!
Service was great. Location is not the best, but convenient, and metro station is only 5 min walk.
Response from Property: Bonjour!感謝親入住酒店和分享!很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求 的,這也將成為我們繼續努力、不斷進取的動力,期待下次為您服務!
Guest User
Deluxe 2-bed Room
Stayed in Apr 2023
Travel with friends
6 review
4.7/5
Amazing
Posted on May 22, 2023
A very nice experience with this hotel: location is very good, close to the metro station and staff in the hotel are quite profession. The service attitude is awesome, especially the lady at the reception Ms He Xiang went the extra mile to help me out of my problem. Highly recommend this hotel and special thanks to Ms He Xiang.
非常棒的住宿体验,酒店离地铁站很近,酒店的员工都很专业,非常好,酒店团队的服务意识很强,特别是前台的何向小姐姐帮忙解决问题,尽职尽力,值得表扬。总体来说,很不错的一家酒店。下次还会入住。
Response from Property: 尊敬的賓客: 您好:非常開心這麼多人都給您留下了深刻印象,也希望這個美麗城市和熱情的麗柏酒店·上海環球港店人能給您留下一段美好的回憶。期待您下次光臨, 祝一切順利。
Guest User
Libai Exquisite Twin Room
Stayed in Sep 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Nov 1, 2024
Very good.
Response from Property: 尊敬的賓客:您好!巴金説“美好而又温暖的東西在記憶深處”,記憶是温暖,温暖是記憶,滄海桑田,記憶中的温暖,永恆不變。希望小柏會是您記憶裏永遠的暖!歡迎常回來!我們會努力打造,望下次小柏能得到您的5分好評,祝:安好!
Igor Oliveira
Boutique Room (Double bed)
Stayed in Mar 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Apr 11, 2023
They really now how to receive people!! The rooms are new and clear!! I recommend it!!