Suning Yayue Hotel (Shanghai Hongqiao Airport National Exhibition Center) Reviews
Suning Yayue Hotel (Shanghai Hongqiao Airport National Exhibition Center)
Building A, Building 1, Luyuan International Plaza, No. 227 Huilong Road, Qingpu District, Shanghai, ChinaView Hotel Details
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Suning Yayue Hotel (Shanghai Hongqiao Airport National Exhibition Center) Guest Reviews
4.8/5
Excellent
1398 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1398)
Positive reviews(1374)
Reviews with photos/video(576)
Friendly front desk staff(202)
Classy environment(98)
Delicious breakfast(97)
Quiet & comfortable(43)
Large rooms(34)
Perfect for business trips(32)
Stayed multiple times(15)
Close to airport(12)
Negative reviews(24)
Aniket
Deluxe Twin room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Hotel is excellent and value for money. Ambience is awesome. Staff is supportive. Emily specially tkoo our booking and helped us for all our requirements like taxi booking, telling us about near by sight seeing. Thanks to all the staff. Breakfast was awesome.
Response from Property: Thanks for your praise. We glad that you have an unforgettable memories at Auraya SUNING. Your highest reward for all of us at Auraya is exactly what we want given you, and we’re looking forward to welcoming your back very soon. Warmest regards--Emily.
Guest User
Superior Double room
Stayed in Apr 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on May 19, 2024
Nice hotel with good service. Recommended.
Response from Property: 感謝您對小雅的信任,小雅好開心收到您的誇讚,您的鼓勵就是我們最大的動力!能為每一位入住的客人提供舒適、優越的環境和服務是我們所有小雅們的職責。這裏,總有不期而遇的温暖哦!滿意只是開始,更多驚喜等您來哦~小雅與您不見不散~
Eza Maira
Auraya Twin Room
Stayed in Mar 2023
Business travelers
918 review
5.0/5
Outstanding
Posted on Apr 20, 2023
Most salable hotel in hongqiao.
Response from Property: Thank you for your visit and look forward to serving you next time.
Guest User
Superior Double room
Stayed in Jun 2023
Business travelers
5 review
3.5/5
Posted on Jul 23, 2023
quite close to exhibibition center with reasonalble price during exhibition period.
Response from Property: 非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為 每一位賓客帶來不一樣的體驗,看到您的滿意和肯定,我們真的是非常的感動,我 們會繼續努力時刻準備着您隨時回來。
Guest User
Limited Twin Room
Stayed in Nov 2024
Booked for others
3 review
5.0/5
Outstanding
Posted on Dec 26, 2024
The front desk staff Xiaoyang was attentive and the hotel provided a comfortable and peaceful stay. The decor was modern and elegant. The bed was soft and made for a good night's sleep. It was refreshing. The hotel is conveniently located near many tourist attractions. The breakfast was rich and delicious with a wide variety. Highly recommended!
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Response from Property: 尊敬的賓客您好,感謝您對蘇寧雅悦酒店的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務。
Guest User
Limited Twin Room
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 30, 2024
The service of this hotel is very thoughtful, and the staff Xiao Sun is warm and friendly, making people feel at home. The rooms are clean and comfortable, with complete facilities. Whether it is the gym or the reading area, it brings people a pleasant leisure time. The breakfast is rich and varied, delicious and tasty, which makes people start a new day with full energy. The hotel has a superior geographical location, convenient transportation and beautiful surrounding environment. Overall, this hotel left a deep impression on me and made my travel experience more perfect. I highly recommend this hotel and I will definitely stay again next time I have the opportunity!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review! I am very happy that Xiaoya brought you a good stay experience. I also hope that this beautiful city and the enthusiastic people of Suning Yayue Hotel can leave you with a good memory. I look forward to your next visit and wish you all the best!
Anonymous User
Limited Twin Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 22, 2024
The room is large, spacious and bright, very clean and comfortable to live in. The breakfast is also good. Especially Xiao Zhou at the front desk treats people with a smile, which makes people feel very friendly!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Limited Queen Bed Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 22, 2024
I am very satisfied with the service experience of Xiao Tan, the front desk staff of the hotel. They are professional, enthusiastic and efficient, which adds a lot of convenience and comfort to my stay.
From the moment I stepped into the hotel, the front desk staff greeted me with a warm smile and cordial greetings, making me feel the warmth of home instantly. They patiently and meticulously checked in for me, introduced the hotel facilities and the surrounding environment in detail, and ensured that I could quickly adapt and enjoy this stay.
When consulting at the front desk, whether it was questions about the room or information about surrounding catering and transportation, they were able to provide answers quickly and accurately, showing a high level of professionalism. Especially when I needed help, they were always able to respond in the first time and help solve the problem with a proactive attitude, which made people feel very relieved.
In addition, the service attitude of the front desk staff is also commendable. They always remain polite and enthusiastic, treat every guest as kindly as a friend, and make people feel warmth and care in a foreign land.
In short, the service of the front desk of the hotel is impeccable. Their professionalism, enthusiasm and efficiency not only improved my stay experience, but also won a good reputation for the hotel. I believe that in the days to come, this hotel will welcome every guest from afar with better service.
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Limited Twin Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Xiao Sun's service is thoughtful and meticulous, the environment is elegant and comfortable, the room is clean and tidy, the facilities are complete, the breakfast is delicious and cost-effective. The staff I met are warm and friendly, always putting the needs of the guests first, and providing a home-like experience. Whether it is a business trip or a leisure trip, this is an ideal choice. It is very good to have free parking and taxi service. There is a bus stop outside, and it is not far from Panlong Tiandi. It is good and recommended to stay 👍
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for visiting Suning Aurora Hotel. We also sincerely thank you for your love and recognition of us. We are very touched that you remember the good times you had here. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. We are deeply honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
Guest User
Family Room
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 11, 2024
It's really good, very clean and hygienic, with complete facilities and considerate service. It's also very close to Hongqiao Airport. The front desk lady Xiao Ran provided very good service. The hotel has a good location and convenient transportation. The room is comfortable and hygienic. The service staff is very enthusiastic and happy to provide all kinds of help.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for visiting Suning Aurora Hotel. We also sincerely thank you for your love and recognition of us. We are very touched that you remember the good times you had here. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. We are deeply honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
Anonymous User
Deluxe Twin room
Stayed in Oct 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Nov 23, 2024
The front desk ladies Xiao Ran and Xiao Sun are warm and hospitable. The front desk staff greeted us with a smile, which made people feel warm. Parking is also very convenient, and it is also convenient to take a taxi. The front desk Xiao Ran and Xiao Sun can handle the problems raised in a timely and appropriate manner.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in Suning Aurora Hotel. We will continue to uphold the service concept of doing things attentively and providing attentive services, so that you can feel the warmth of home when staying at Suning Aurora Hotel. We look forward to your visit again to review our progress and wish you a happy day!
Tina
Limited Queen Bed Room
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 17, 2024
This is my second stay. Parking is convenient, check-in is fast, the environment is good, and the room is clean and satisfactory. The front desk staff, Chen, provided very good service and was very enthusiastic. He also upgraded the room for free. His service attitude was great! It is very close to Panlong Tiandi, Hongqiao Railway Station, and the airport, and it is very convenient to travel! I will come again next time if I need it! 🎉
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Limited Queen Bed Room
Stayed in Oct 2024
Other
7 review
5.0/5
Outstanding
Posted on Nov 15, 2024
The front desk service of this hotel is really impressive! From booking to check-in, every step feels meticulous care. The front desk lady is not only sweet-looking, but also has a super good attitude. She always has a warm smile, which makes people feel like spring breeze. When checking in, she was quick and accurate. I will definitely choose this hotel next time I come here. Thumbs up for the front desk lady!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review! I am very happy that Xiaoya brought you a good stay experience. I also hope that this beautiful city and the enthusiastic people of Suning Yayue Hotel can leave you with a good memory. I look forward to your next visit and wish you all the best!
Guest User
Auraya King Room
Stayed in Oct 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 14, 2024
The service provided by the front desk ladies, Xiao Ran and Xiao Sun, was good. They patiently answered my questions when I checked in. It felt very friendly. There is a self-service laundry room, free coffee, and a small park next to it, which is really nice.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您對蘇寧雅悦酒店的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在蘇寧雅悦酒店的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天!
Xiaoliuchibubao1984
Limited Queen Bed Room
Stayed in Oct 2024
Solo travelers
18 review
5.0/5
Outstanding
Posted on Nov 12, 2024
Came to Shanghai for business and booked a hotel nearby. The room was upgraded for free and breakfast and souvenirs were given. I didn't have breakfast because I had to catch a bus the next day. But the upgraded room was very large and comfortable to live in. The hygiene was also very clean. The front desk staff Xiao Ran and Xiao Sui had a very good service attitude. I was very satisfied.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of Suning Aurora Hotel. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect service for you.