Crystal Orange Hotel (Shanghai International Tourist Resort Zhoupu Wanda Plaza) Reviews

I recently stayed at the Crystal Hotel Shanghai, and I must say it exceeded my expectations in every way. The hotel was impeccably clean and well-managed, making my stay extremely comfortable from start to finish. The staff was exceptionally helpful and attentive, always ready to assist with a smile. The highlight of my stay was the innovative touch of having a robot deliver my order right to my door. It added a unique and futuristic experience to the already impressive service. I was genuinely delighted by this feature, which made my stay memorable.

The hotel staff, 李虹 is very friendly and helpful. First, she upgraded our room to the larger one and provided Shanghai metro information when we were going out right after we checked in. And later on the last night, she offered to book a bigger online taxi since mostly Didi are sedans in China. Good job 👍🏼 💯. The hotel provides free flow hot tea and peanuts at the lobby 👍🏼. The breakfasts were good. I must say that their cakes are really good. Wontons also are nicely done. Extra breakfast will be changed RMB 58/person. Although we were upgraded to a larger room, it turned out not as large as the one we stayed at Suzhou Crystal Orange. And the bathroom was really slippery, might need to be brushed. From hotel to the closest metro, Fanrong Road is more or less five to seven minutes walk depending on walking speed. Unfortunately, the hotel location is very far from the city, almost 45-50 minutes to main shopping or sightseeing destination. Next to the hotel, there is a local Chinese restaurant (Chuan) which serves fresh fish meals, which is recommended. Another interesting thing is that the hotel provides free daily shuttle to and fro Shanghai Disneyland (30minutes traveling time). Two trips in the morning (7AM and 8AM) and another two in the evening (lastest one is 10PM). Despite the location, this hotel is recommended.

The hotel is clean and near the train station, near the attractions, and most importantly near Disney✨, an employee in the lobby can answer a question that I find friendly, and I will definitely stay here once I visit to Shanghai❤️

Great Location if you want to go to disneyland, there is free shuttle bus. Near metro station, easy to go anywhere. Great staff, very helpful and friendly. The room is very spacious.

Very friendly reception staff, plus the little cute robot cleaner. On our first day of arrival it was Chinese Zongzi festival, the receptionist girl give us few Zongzi to try. And on the day we check out that i accidentally left my item there, the friendly staff called me immediately. The room is nice and clean, it’s pretty fashion designed, the bed is comfy, we really hate either too soft or too hard mattress but their Mattress is medium firm. Very good value of the money. Highly recommended.

Great Good

Great Hotel, excellent service, very kind people. Thank you so much to all.🥰

Good stay not far from Pudong AirPort and 5-10 minutes walk from the Line 18. Room is big and clean. We do highly recommend

I have a comfortable 2 nights stay in this hotel with my family. One big and small bed just fit to 2 adults 3 kids. Location wise, it's also awesome, nearby subway station, there is convenience store beside the hotel

Great room condition, very friendly assistance. Gym just next to the hotel. Wanda Plaza is walking distance, good for the business trip.

Not bad breakfast. Staff who can't speak English. There is only a factory around. You have to take a taxi to eat

The hotel was very clean , friendly and helpful staff

The staffs in here are friendly and helpful. It is a right choice to stay here even though the location is a bit far from city area.. fortunately, the subway station is just nearby, approx 300 miles

We had a lovely stay at the Crystal Orange. We have stayed at this particular brand before and we are always pleased with their efficiency. The staff were friendly and helpful and the hotel in general is very welcoming towards foreigners. The breakfast caters to Chinese and western cuisine and the rooms are clean and comfortable. Will definitely use this hotel again! Thank you.