Gloria Plaza Hotel Kangqiao (Shanghai Pudong Airport Resort) Reviews
Gloria Plaza Hotel Kangqiao (Shanghai Pudong Airport Resort)
No. 2689 Chuanzhou Avenue, Pudong New Area, Shanghai, 201319, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Gloria Plaza Hotel Kangqiao (Shanghai Pudong Airport Resort) Guest Reviews
3.2/5
223 review
Verified reviewsLocation3.2
Amenities3.1
Service3.4
Cleanliness3.1
Filter by:
Sort by:
All reviews(223)
Positive reviews(157)
Reviews with photos/video(19)
Average cleanliness(39)
Awesome stay(27)
Great value for money(14)
Easy to get around(6)
Friendly front desk staff(6)
Convenient location(6)
Negative reviews(66)
Guest User
Deluxe Double Room
Stayed in Apr 2024
Business travelers
10 review
Posted on Apr 29, 2024
The worst hotel I have been in my life! Never been in such a dirty environment. I seriously worry if this hotel affect my health. I seriously wonder how the authorities allow this hotel to work!!!! Please avoid it!!!! It is really filthy and unhealthy
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Room
Stayed in Apr 2024
Solo travelers
1 review
Outstanding
Posted on Apr 16, 2024
I had the best experience here, the staff were very friendly and helpful to me and I will definitely be coming back very soon. Thank you all so very much
Response from Property: Thank you for your stay and comments. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Welcome to visit us again.
Lokman Idris
Room
Stayed in Jul 2024
Travel with friends
18 review
Posted on Jul 30, 2024
They gave us dirty room and they treatment wasn’t very good
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Cougen
Room
Stayed in Sep 2023
Business travelers
34 review
Very Good
Posted on Sep 3, 2023
It was a great stay at this hotel highly recommended by me and my brother it was a smooth stay overall highly recommended
Response from Property: Thank you for your stay and review. We will continue to maintain high-quality and excellent guest service standards and strive to create a comfortable and warm stay experience for every guest. We welcome you to visit again.
JoJo JJ Laan
Stayed in Apr 2023
Travel with friends
7 review
Amazing
Posted on May 1, 2023
The hotel is good for traveling
Response from Property: Thank you for your stay and comments. We will continue to maintain high-quality and excellent customer service standards, and strive to create a comfortable and warm stay experience for every guest. Welcome to come again
Guest User
Business Queen Room
Stayed in Jun 2023
Solo travelers
40 review
Posted on Jun 11, 2023
It was a good experience and the people there were nice especially the cleaning lady.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Bijan-
Room
Stayed in Jun 2023
Travel with friends
38 review
Posted on Jun 19, 2023
Really they need renovations, not clean, just only good part is being near Disney
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Room
Stayed in Mar 2023
Business travelers
5 review
Outstanding
Posted on Mar 23, 2023
The room is huge for the price. it has a big sofa and a big TV. There is a night market close by.
Iko tuga
Room
Stayed in Jan 2024
Travel with friends
32 review
Outstanding
Posted on Jan 30, 2024
Nice staff and room is great
Guest User
Room
Stayed in Feb 2023
Business travelers
12 review
Posted on Mar 6, 2023
The room to small and it’s not clean enough, they give us the towel with big hole. Not really recommend to stay here
Panashe C
Room
Stayed in Apr 2023
Travel with friends
33 review
Posted on Apr 4, 2023
It’s not really bad considering the price but Wi-Fi and hygiene should be focused on
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Kyle
Stayed in Mar 2022
Solo travelers
8 review
Posted on Mar 14, 2022
The check-in staff needs to learn how to check in foreigner. They didn’t know how to look up my reservation. Trip.com called the hotel and assisted them during the checkout process. The room is basic and very dated. But the hotel is close to Disney.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Stayed in Jun 2021
Travel with friends
27 review
Posted on Oct 17, 2021
Although they didn't got our booking at first, after that they were quite friendly, good hotel, nice bed and good accomodations
Guest User
Deluxe Twin Room
Stayed in Mar 2024
Business travelers
1 review
Posted on Mar 21, 2024
The worst hotel I have ever stayed in. Not to mention the shabby decoration and facilities. There is a smell of sweat when you enter the door. The sanitary conditions are worrying and dirty! The spare quilt lowered the cabinet, and there was water on the sink tray. I don't know how to clean it up. The beds were not made well and the bedding was very old. The air conditioner is very noisy like the bellows. If it weren't for the fact that the 20km radius around the hotel wasn't full, I wouldn't have stayed here at all!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Business Twin Room
Stayed in Jul 2024
Other
39 review
Posted on Aug 1, 2024
This hotel has a score of 4.8, which is entirely due to the fact that the hotel is controlled by a dedicated person, and the highest score is 4.3. The score of 1 is to resist the dishonest evil of controlling reviews. First, the swimming pool advertised is not actually the hotel's, but a private contract for the hotel to use. The counter staff does not want the guests to swim at all. I have lived in a hotel all my life, and this is the first time I have encountered such a thing. Second, the health attendants like to chat in the corridor, chirping, chirping, and the management level is not generally bad, and even a shabby small hotel will not be like this. Third, the sign of the laundry room is outrageous. It has been guiding me forward on the fifth floor. After a big circle, I came to a door. I thought there was a washing machine inside. I didn't expect that I had to take the elevator to the ninth floor when I opened the door. I was completely speechless. The only bright spot is the control service staff Song Song. When I checked in, I added WeChat and told me where there were food, drinks and entertainment around. I asked for a few hangers on WeChat, and seven or eight were sent quickly. I am very grateful. Comrades who are playing in Disney should avoid the pit. It is not convenient to play in Wanxin. It takes a long detour. The Courtyard by Marriott with a score of 4.6 is the best hotel near Disneyland and basically meets the five-star standard.
Original TextTranslated by Google