No.1 Lane 7688 Hu Nan Road, Pudong New Area, Shanghai, ChinaView Hotel Details
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Shanghai Marriott Hotel Pudong South Guest Reviews
4.7/5
Outstanding
632 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(632)
Positive reviews(616)
Reviews with photos/video(119)
Delicious breakfast(59)
Friendly front desk staff(41)
Close to amusement park(32)
Offers pick-up/drop-offs(31)
Large rooms(22)
Great swimming pool(10)
Perfect for kids(7)
Has rooms for families(6)
Negative reviews(16)
LittleAngela
Deluxe King Room
Stayed in Mar 2024
Solo travelers
29 review
5.0/5
Outstanding
Posted on Mar 29, 2024
Love my stay here in this hotel. The room is really nice, bed is very comfortable, bath tub beside the bed is really relaxing especially while watching TV. Ordered food in my room at dinner time. The food is indeed delicious. They also send different types of fruits on a platter at night which is such a wonderful and generous gesture. Would be great if they can have more choices for their breakfast buffet. Overall stay is amazing. I will come back for sure.
6/10
Response from Property: Dear Guest,Thank you for choosing Shanghai Marriott Hotel Pudong South and taking the time to share your comments. We are glad to know that you had a leisure time during your stay, we join the whole team thanking you for acknowledging our efforts in creating memorable hotel experiences. Thank you again for your valuable feedback and we hope to serve you again whenever your travels bring you back to Xinchang, Shanghai.
HAGAN TIMOTHY
Executive Double Room
Stayed in Jul 2024
Family
43 review
5.0/5
Outstanding
Posted on Jul 28, 2024
I was able to do early check in and late check out. Room facilities are ok. Except there was nothing in the refrigerator .The front desk staff are really nice and polite and professional. Executive lounge is basic compared to others in shanghai. Free parking space. Above all my stay was satisfactory.
Response from Property: Dear Guest,Thank you for choosing Shanghai Marriott Hotel Pudong South and taking the time to share your comments. We are glad to receive positive feedback from you, we join the whole team thanking you for recognize our effort on create a memorable hotel experience and we hope to serve you again whenever your travels bring you back to Shanghai.
Guest User
Deluxe King Room
Stayed in Oct 2024
Business travelers
13 review
4.0/5
Very Good
Posted on Oct 27, 2024
Typical business hotel close to Shanghai Disney and Expo…
Response from Property: Dear Guest, Thank you for choosing Shanghai Marriott Hotel Pudong South and taking the time to share your comments. We are glad to receive positive feedback from you, we join the whole team thanking you for recognize our effort on create a memorable hotel experience and we hope to serve you again whenever your travels bring you back to Shanghai.
Guest User
Deluxe Twin
Stayed in Aug 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Aug 6, 2023
The hotel environment is Nice, and the waiters are very warm and thoughtful, especially Kenny and Simon at the front desk! The breakfast bread and coffee are very good. It can be seen that the western chef is very attentive.And after looking at the hotel, there is also a shuttle bus to pick up and drop off Disney 🚌, which is very convenient!
Response from Property: Thank you for choosing Shanghai Marriott Hotel Pudong South and taking the time to share your comments. We are glad to know that our staff members tried their best to delight you with their wonderful service, we join the whole team thanking you for acknowledging our efforts in creating memorable hotel experiences. Rest assured that your comments have been shared with the team in an effort to improve our service quality and guest experience. Thank you again for your valuable feedback and we hope to serve you again whenever your travels bring you back to shanghai.
UnbeliverpoolYNWA
Deluxe Twin
Stayed in Jul 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Jul 23, 2023
Hotel is good, room is spacious, clean, staff is nice, it’s close to the airport, good experience
Response from Property: Thank you for choosing Shanghai Marriott Hotel Pudong South and taking the time to share your comments. We are glad to know that our staff members tried their best to delight you with their wonderful service, we join the whole team thanking you for acknowledging our efforts in creating memorable hotel experiences. Rest assured that your comments have been shared with the team in an effort to improve our service quality and guest experience. Thank you again for your valuable feedback and we hope to serve you again whenever your travels bring you back to shanghai.
VCS@Enrerinchina
Executive Suite
Stayed in Jan 2024
Business travelers
5 review
4.0/5
Very Good
Posted on Feb 8, 2024
should have full fledged bar
Darren Gouk
Deluxe King Room
Stayed in Oct 2023
Business travelers
1 review
2.0/5
Posted on Oct 14, 2023
No amenities around the hotel
Anonymous User
Sweet Guest Room 2 Double Beds
Stayed in Nov 2024
Family
13 review
4.0/5
Very Good
Posted on Nov 3, 2024
Bring your child to experience a surprise, buy a lot of things in advance and send them to the hotel, contact customer service to help me prepare. The service is super good. Originally, they couldn't help to open the parcel in advance. After understanding the needs, they helped to solve it in advance in order to prepare a surprise for the child! The whole room is relatively clean, but the only shortcoming is the drainage in the bathroom, which is damp and smelly. The water in the basin is like blocked, super slow... There is nothing to do in the surrounding facilities. Maybe you can just stay here with your child for a day~ Feel it. Overall, the price is still very good, the child is happy, the environment is clean, and the service is good!
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Anonymous User
Deluxe King Room
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The check-in experience was very good. Miss Sara at the front desk was well-spoken and polite. She provided just the right service and was meticulous, which made people feel warm and impressive.
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CNXG
Deluxe Twin
Stayed in Oct 2024
Family
36 review
4.7/5
Amazing
Posted on Oct 8, 2024
I wanted to go to Pudong for the last two days of the holiday. It happened that Shanghai was issuing consumption coupons and there were discounts for booking accommodation, so I chose this five-star hotel not far from Xinchang Ancient Town.
Facilities:
Marriott's facilities are still standard. The lobby is very spacious, there is a swimming pool on the basement floor with clean water, a large steam room, and a gym that is free to use 24 hours a day with a room card.
Hygiene:
It is very clean and tidy, and the cleaning of the guest rooms is also quite particular. It's just that the parent-child play facilities outside the first floor are a bit simple and shabby.
Environment:
The hotel may be a supporting facility for real estate commercial development, but the surrounding residents are not popular enough, it looks very desolate, and the business downstairs is not good, so it feels that the overall planning is a bit abrupt. Marriott's brand should not be set up in an area with such a consumption level.
Service:
It's still very good. Quality control has always been the focus of large hotels. The breakfast is also rich, the dining environment is comfortable, and there are not many guests. It's just that the weather was not good in the last two days of the holiday, otherwise it's not far to the ancient town and Disney.
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Response from Property: Dear distinguished guest, thank you for choosing Shanghai Marriott Hotel Pudong New Area and taking the time to leave a review. We are very happy to receive your recognition of the hotel's facilities, services and breakfast. The hotel is located in the southeast corner of Shanghai, adjacent to the Xinchang Ancient Town, which was formerly known as "Shisunli". It is surrounded by a series of high-quality business and tourist attractions such as Shanghai Disneyland, Haichang Ocean Park and Shanghai Wild Animal Park. We provide guests with free round-trip shuttle buses to Shanghai Disneyland every day. Now it is a good time to travel in the cool autumn weather. We look forward to your next visit.
Tongjiemami
Sweet Guest Room 1 King Bed
Stayed in Oct 2024
Family
12 review
5.0/5
Outstanding
Posted on Oct 7, 2024
My kid loves My Little Pony, so I took her to check in during the holiday.
The hotel is full of details, and the kid is super happy.
The photos here are really good.
The Peach cake given by the hotel is so cute.
The hygiene, service, and breakfast are all good.
A very, very pleasant night.
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6/9
winsophia
Deluxe King Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 21, 2024
The gate helped to pick up the luggage. The lobby service was very good, Alex had no problem communicating on WeChat, and the hotel had a special shuttle to Disney. It was worry-free to travel with the baby. The breakfast variety was quite rich.
Special toiletries and skin care products were also provided for the children.
The most satisfactory thing was the slippers, which were very comfortable to wear.
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Guest User
Sweet Guest Room 1 King Bed
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 23, 2024
We chose a My Little Pony themed room for our children, and we were not disappointed. The room was beautifully decorated, and the photos were very good. The children liked it very much and cooperated more in taking photos than usual.
The hotel service was also great. We took a round-trip shuttle bus to Disneyland, and the return time was originally scheduled to be 21:30, but the fireworks ended at 21:30, and we had to return the stroller and leave the park, so the shuttle bus waited until 22:15, and they also helped us pay the extra parking fee. Thank you for the thoughtful service of the hotel!
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6/7
Puxiaoxian
Cool Guest Room 2 Double Beds
Stayed in Aug 2024
Family
12 review
5.0/5
Outstanding
Posted on Aug 12, 2024
The hotel is very good, cost-effective, the service is also warm, the theme room is very unique, the breakfast is rich, the experience is very good, I will go again next time!
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6/10
Guest User
Sweet Guest Room 1 King Bed
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 17, 2024
My Little Pony themed room is spacious and has a bathtub. Many children from the surrounding area have birthdays and they sent cakes. The quality and variety of breakfast are online. It is very suitable for bringing children.