Shanghai Mengguo Smart Hotel Reviews

Nice service and airport pickup. Located close to many food places

Quite a decent stay here. The room is clean and tidy. The location is good. However, the rooms can be a bit noisy in the mornings, the noises from the ground floor can be heard so they will give you ear plugs at the counter when you check in. Other than that, this hotel is quite a good one. Good location, clean and convenient. A lot of restaurants and convenience stores nearby as well

Very nice hotel, modern, technology. We needed to go to the AirPort in the middle of the night and the hotel owner promptly took us to the AirPort. 5 stars

The room was a bit dirty and smelly. It was really loud even at night. It states on the Trip.com site that there is a laundry and fitness center at this hotel but when I asked they told me that they don't have any . The young girls at the reception center where really nice.,

Excelente option for who is looking for a place close to the airport, the accommodation is very suitable

Comfortable to stay a night , recommended for transit night, clean , staff friendly but doesn’t speak English i needed help to reservation free bus call, free bus pick up and drop off service on time , near pudon airport about 7,8 ml, iron have , 2 floor and have a elevator which is good, toilet was smart I liked a lot, if need boil water you should touch it to use i had in the morning trouble to boil water

good service. Enthusiastic receptionist and support for car booking, location near the airport suitable for transit flights

The room had a defect, where the bedroom lights cant be switched off. Not even the receptionist zhang could manual overwrite and shut down the lights. Tried to give meeguo the voice command and didnt work. So i didnt managed to sleep or even have a good rest at all. .but she tried her best and there was no room available so no choice... But The loft room was amazing and spacious enough, Toothbrush, water , toiletries, towel and comb are included, other items have to prepare yourself. The room is really smart and all the switches are connected /curtains are electronically controlled. Service is good. There is iron and board outside at the corridor. No transport nearby but easy to get around with didi

The hotel name is wrong, which lead to confusion. Look for wisdom not smart when you get to the hotel. The aircon didn't work and there was some glass sharts from a broken window that hasn't been fixed or patched so the glass is easy to fall on the floor. No noise cancellation so you can hear everything going on outside and at your neighbours. Bed was great and soft.

It was an unfortunate experience staying at a certain hotel that was nothing short of a nightmare. First of all, i was given a room at MENGGUO HOTEL rather than MENGGUO SMART HOTEL because i had few luggages, however it could be fine to stay in the room i booked, It was meant to be a relaxing getaway, but it turned into a nightmarish ordeal from the moment I stepped into the room, the condition of the room was appalling. The floor was disgustingly dirty, as if it hadn't been cleaned properly in ages.I couldn't even take off my shoes without feeling uncomfortable. Adding that the window in the room couldn't open at all. Fresh air and natural light are essential for a pleasant stay, but being trapped in a stuffy, closed-off room only added to the sense of claustrophobia, though the view outside was not appealing. As if the cleanliness and window issue weren't enough, the room had a column right in the middle of it, making it feel cramped and awkwardly designed. It hindered the ease of moving around and gave the room an unappealing layout. It seemed like the architects had completely overlooked the practicality of the room, during the night, there was incessant noise and people talking at 4 am. It's possible that the staff might have been responsible for the disturbance. Regardless of the source, the hotel lacked proper noise cancellation measures, which made it impossible to get a good night's sleep. Also, the lights inside the room were too weak especially the window couldn’t bring any lights. When I requested a room change, they outright refused, stating it could only be addressed the following day. This lack of concern for their guests' comfort and well-being was bad, I couldn't bear the thought of staying there for more than one night. It was clear that the hotel management wasn't taking their guests' complaints seriously. So, without hesitation, I decided to seek help from trip.com support to refund the remaining six days of my booking. In all honesty, I wouldn't wish this experience on anyone else. Therefore, I strongly advise get the room you’re booking. Among all the staff, only one girl seemed to be helping, but the others were showing no intentions to help.

It was a bit complicated to find at first as the main entrance door was closed so you have to enter through the main hotel as it covers both hotels. However I was not put into the smart hotel loft rooms but a double bed room. The room was great and had all the amenities one would need. The bus ride to the airport in the morning was quick as the hotel is located only 13 mins away and less traffic it can take about 10 mins. Overall I would definitely stay here again.

We enjoyed our stay, the staff are friendly. The rooms have recently been renovated. Very tech based. Has everything you need and close to the airport with a shuttle service. There are convenient stores and restaurants nearby. We would happily stay there again when traveling early from Pudong airport, great value for money.

good service good environment, satisfied with the service Convenient to all places

I found good. Thank you