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Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(132)
Positive reviews(130)
Reviews with photos/video(58)
Classy environment(34)
Perfect for kids(15)
Great swimming pool(15)
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Garden view(12)
Quiet & comfortable(11)
Many amenities(6)
Tasty dinner(5)
Negative reviews(2)
Guest User
Park Riew Room
Stayed in Oct 2022
Couples
2 review
4.0/5
Very Good
Posted on Oct 22, 2022
The staff are very friendly and tried to support us as much as possible.
I visited with my husband and 11 month old baby.
Nice grounds with pond and garden area. The games room was used everyday however you need to pay to use the KTV / multimedia room.
Room lights, curtains, and air conditioning all controlled via an app on WeChat. The room was also cold in October and I couldn’t control the air conditioning with the app. Reception was helpful to do this but could only set to one temperature. Unfortunately it then became too hot for my baby and was hard to control on the app.
The neighbouring room’s front door was too squeaky, waking up my son during sleep.
The room was very dusty, visibly on the chandelier and curtains and most importantly it affected our sinus. My husband couldn’t stop sneezing, had a runny nose, and ended up with a nosebleed! This was unusual for him so I’d absolutely recommend a deep clean. There was no air filter available to help.
We were kindly provided with a great baby bed/cot however the hotel does not provide linen. We used 2 pillow cases and a towel underneath instead.
The swimming pool is seasonal which we didn’t know before coming so we didn’t unpack our swimming gear.
Breakfast is good if you like Chinese style cuisine. The staff were very attentive to our needs and requests. There is 1 baby high chair.
Get a double room instead of king, double is bigger and you get a table with chairs. We easily slid the beds together to make room for the baby bed/cot. King room only has 1 chair and less space in the room and bathroom. Our baby enjoyed the extra space for movement.
No walk-in dinner service was available at the restaurant, it seemed complicated to request meals ahead of time so we went elsewhere.
Top tips: get the reception WeChat and if you can afford it rent a car.
Response from Property: Your satisfaction is the best compliments for us. Thank you for your nice comment again,which encourages our staff to consistently do our best for our valuable guests. We look forward to an opportunity to welcoming you back to us in the near future. Ruyan Hotel
If you know you know
Water View Suite Room
Stayed in Oct 2022
Travel with friends
4 review
4.7/5
Amazing
Posted on Oct 9, 2022
Hotel staff and service were great. Rooms are big, spacious and clean. Taxis aren’t readily available as the hotel is a little out of the way. Dinner was nice and reasonably priced along with breakfast.
Response from Property: Your satisfaction is the best compliments for us. Thank you for your nice comment again,which encourages our staff to consistently do our best for our valuable guests. We look forward to an opportunity to welcoming you back to us in the near future. Ruyan Hotel
fisherwm
Water View Suite Room
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 3, 2024
This is an exquisite B&B located in a rural village. The bedding in the room is very comfortable, comparable to a four- or five-star hotel. The garden view and water view Koi are the characteristics. The staff is very nice. The Chongming cuisine for dinner is delicious. It is recommended to eat in the B&B. The restaurant in the town is too simple. The only flaw is the breakfast.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您選擇上海如硯酒店,也非常感謝您對酒店的支持和肯定。您的認可和鼓勵是我們進步的最大動力。能夠為您帶來舒適且高品質的入住體驗,更是我們至高的榮幸。我們日後也會持續提升各項軟硬件設施,以及每次的服務品質更趨於完美。非常感謝您,希望很快能再度與您在上海如硯酒店相見!謝謝!上海如硯酒店
Chuanjingjunjian
Park View Room
Stayed in Aug 2024
Family
12 review
5.0/5
Outstanding
Posted on Aug 18, 2024
Comfortable environment, delicious food, clean swimming pool, pleasant stay experience
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您選擇上海如硯酒店,也非常感謝您對酒店的支持和肯定。您的認可和鼓勵是我們進步的最大動力。能夠為您帶來舒適且高品質的入住體驗,更是我們至高的榮幸。我們日後也會持續提升各項軟硬件設施,以及每次的服務品質更趨於完美。非常感謝您,希望很快能再度與您在上海如硯酒店相見!謝謝!上海如硯酒店
terrafu
Park Riew Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 21, 2024
Very good B&B hotel, with the freedom and intimacy of B&B and the cleanliness and standardization of hotel, making the vacation of a group of 14 people very perfect. Highlights: 1. The room is large, clean and tidy, with modern facilities; 2. The entertainment area and guest room are divided into zones, so you can play as much as you want without worrying about affecting other guests' rest; the entertainment facilities are complete, including billiards, table tennis, karaoke, mahjong, slides... everything is available to meet the needs of the old, middle-aged and young; 3. The breakfast is very good. The nine-square breakfast may not look much, but the quantity is not small, nutritious and healthy, and you can eat very full; 4. The swimming pool is large and clean, which is not available in general B&Bs. 5. The service is very good, all the staff are very friendly and warm, and the little brother is not impatient at all when playing until the early morning, and cleans carefully. The most enjoyable time, I will recommend it to my friends.
Original TextTranslated by Google
6/8
Response from Property: Dear guests, hello! Thank you for choosing Shanghai Ruyan Hotel, and thank you very much for your support and affirmation of the hotel. Your recognition and encouragement are the greatest motivation for our progress. It is our greatest honor to bring you a comfortable and high-quality stay experience. We will continue to improve various hardware and software facilities in the future, and the quality of service will be more perfect every time. Thank you very much, and hope to see you again at Shanghai Ruyan Hotel soon! Thank you! Shanghai Ruyan Hotel
Mengxiaojiedemeng
Park View Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 2, 2024
Although it rained heavily during this stay, the elegant scenery of the hotel has a different flavor. The owner is warm and thoughtful, the hardware facilities are complete, and the dishes are unique and delicious. It was a perfect stay.
Original TextTranslated by Google
6/10
Response from Property: Dear guests, hello! Thank you for choosing Shanghai Ruyan Hotel, and thank you very much for your support and affirmation of the hotel. Your recognition and encouragement are the greatest motivation for our progress. It is our greatest honor to bring you a comfortable and high-quality stay experience. We will continue to improve various hardware and software facilities in the future, and the quality of service will be more perfect every time. Thank you very much, and hope to see you again at Shanghai Ruyan Hotel soon! Thank you! Shanghai Ruyan Hotel
Guest User
Park View Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Facilities: Very complete, the accommodation area and the recreation area are separated, the recreation area is very rich, there are swimming pools, billiards, table tennis, and a cinema. There is also a chess and card room for those who don't want to go out on vacation.
Hygiene: The room is very clean, unlike some homestays that smell as soon as you enter the door. The toilet is very clean, and the toiletries are of good quality and complete.
Environment: It occupies a very large area! There is a garden and a place for fitness and morning exercises. You can see it from my pictures.
Service: The boss and the boss lady are very enthusiastic, responsive to every request, and everything is settled.
Original TextTranslated by Google
6/10
Response from Property: Dear guests, hello! Thank you for choosing Shanghai Ruyan Hotel, and thank you very much for your support and affirmation of the hotel. Your recognition and encouragement are the greatest motivation for our progress. It is our greatest honor to bring you a comfortable and high-quality stay experience. We will continue to improve various hardware and software facilities in the future, and the quality of service will be more perfect every time. Thank you very much, and hope to see you again at Shanghai Ruyan Hotel soon! Thank you! Shanghai Ruyan Hotel
sawachan
Park View Room
Stayed in Jun 2024
Travel with friends
4 review
4.8/5
Amazing
Posted on Jun 10, 2024
The hotel is very beautiful, with small bridges and flowing water, and many koi. There is a swimming pool, but I didn't go there because I didn't bring a swimsuit.
The room and restaurant are very clean, and the food is very good. I ate so much! It's worth staying.
Original TextTranslated by Google
6/8
Response from Property: Dear guests, hello! Thank you for choosing Shanghai Ruyan Hotel, and thank you very much for your support and affirmation of the hotel. Your recognition and encouragement are the greatest motivation for our progress. It is our greatest honor to bring you a comfortable and high-quality stay experience. We will continue to improve various hardware and software facilities in the future, and the quality of service will be more perfect every time. Thank you very much, and hope to see you again at Shanghai Ruyan Hotel soon! Thank you! Shanghai Ruyan Hotel
Anonymous User
Park Riew Room
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 7, 2024
The room is very clean, and the facilities are new and smart. The environment outside is very good. Because it was mid-week, there were not many people staying, and the experience was very good. It is suitable for home travel, friends gatherings, and team activities.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Shanghai Ruyan Hotel, and thank you very much for your support and affirmation of the hotel. Your recognition and encouragement are the greatest motivation for our progress. It is our greatest honor to bring you a comfortable and high-quality stay experience. We will continue to improve various hardware and software facilities in the future, and the quality of service will be more perfect every time. Thank you very much, and hope to see you again at Shanghai Ruyan Hotel soon! Thank you! Shanghai Ruyan Hotel
Dyhyunyi
Park View Room
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on May 31, 2024
The room is big and clean, and there are three cute dogs. Chongming tourism can be chosen, the price is quite reasonable. We stayed for 3 consecutive nights and needed to drive to travel nearby.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Shanghai Ruyan Hotel, and thank you very much for your support and affirmation of the hotel. Your recognition and encouragement are the greatest motivation for our progress. It is our greatest honor to bring you a comfortable and high-quality stay experience. We will continue to improve various hardware and software facilities in the future, and the quality of service will be more perfect every time. Thank you very much, and hope to see you again at Shanghai Ruyan Hotel soon! Thank you! Shanghai Ruyan Hotel
yeling
Water View Suite Room
Stayed in Oct 2024
Family
15 review
5.0/5
Outstanding
Posted on Oct 5, 2024
I always stay here when I go to Chongming for a long vacation. The room is large and clean, the environment is elegant, and the WeChat account is left so that there is no barrier to communication. Everything can be arranged in an orderly manner. I played too late the night before and couldn't get up the next day. The lady boss thoughtfully packed breakfast and sent it to the room. It is definitely worth recommending.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Shanghai Ruyan Hotel, and thank you very much for your support and affirmation of the hotel. Your recognition and encouragement are the greatest motivation for our progress. It is our greatest honor to bring you a comfortable and high-quality stay experience. We will continue to improve various hardware and software facilities in the future, and the quality of service will be more perfect every time. Thank you very much, and hope to see you again at Shanghai Ruyan Hotel soon! Thank you! Shanghai Ruyan Hotel
Etatazhu
Park View Room
Stayed in Jul 2024
Family
13 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Unexpectedly, it was pretty good. We were the only family there that day, and we reserved the entire swimming pool. We had a lot of fun. Their swimming pool is sloped, which is great. There are no steps, so you won't bump your feet. You can play at any depth. I'll go there again next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您選擇上海如硯酒店,也非常感謝您對酒店的支持和肯定。您的認可和鼓勵是我們進步的最大動力。能夠為您帶來舒適且高品質的入住體驗,更是我們至高的榮幸。我們日後也會持續提升各項軟硬件設施,以及每次的服務品質更趨於完美。非常感謝您,希望很快能再度與您在上海如硯酒店相見!謝謝!上海如硯酒店
Anonymous User
Park Riew Room
Stayed in Dec 2023
Couples
17 review
1.0/5
Posted on Jan 1, 2024
A very bad trip experience. I originally wanted to have a better experience at a B&B during the New Year. I didn't expect to enter a rural intersection when driving there, and there were no signs. I took two wrong intersections to find this place. After entering, there was only one middle-aged man and woman in the reception center. When I checked in, I was told to upgrade the room. When I took it to the room, I found it was very damp. The toilet wipes felt very damp. I originally wanted to watch the New Year's Eve party, but the TV turned on for an hour and there was no response, so I had to watch the show with my husband. When I took a shower around 12 o'clock, I was horrified to find that the hot water was not hot at all. In such a cold winter, I couldn't even take a hot bath. No, it was too expensive. The more I thought about it, the angrier I became. I called the front desk, but the phone was off the hook and no one answered. There are spider webs on the room lights, so it looks like few people are staying there. The billiards table downstairs in the restaurant was too rough and uneven. The balls often flew out. It was too crowded and the pole couldn't be straightened. I had to play for a while and ended. The table tennis table was welded by someone without any money, so it was rickety. The bedside clock is still broken and doesn't keep time.
I really don’t understand. Is it possible for a B&B to deceive customers about their feelings and experiences like this? I will never come here again even to my death. I just want to share this in the hope that everyone will not be fooled again.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Please accept greetings and sincere apologies from Shanghai Ruyan Hotel. We are extremely sorry for the unpleasant experience you have had here. The hotel management attaches great importance to the issues you have raised. We will continue to improve various hardware and software facilities in the future, as well as the quality of service each time. We will also make active adjustments and rectifications to ensure that we provide every guest with warmer and more meticulous quality services in the future. Thank you again for your valuable suggestions. I sincerely look forward to seeing you, your friends and family again to experience the hospitality of Ruyan Hotel together. Thank you! Shanghai Ruyan Hotel
qiangge123
Park Riew Room
Stayed in May 2024
Other
7 review
5.0/5
Outstanding
Posted on May 15, 2024
The room is clean and tidy, the service is first-class, the environment is elegant, comfortable and quiet. It is a good courtyard-style hotel. Next time I have the opportunity to go to Chongming, I will definitely go to this Ruyan Hotel again.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您選擇上海如硯酒店,也非常感謝您對酒店的支持和肯定。您的認可和鼓勵是我們進步的最大動力。能夠為您帶來舒適且高品質的入住體驗,更是我們至高的榮幸。我們日後也會持續提升各項軟硬件設施,以及每次的服務品質更趨於完美。非常感謝您,希望很快能再度與您在上海如硯酒店相見!謝謝!上海如硯酒店
Guest User
Park Riew Room
Stayed in Aug 2023
Family
2 review
5.0/5
Outstanding
Posted on Aug 28, 2023
The room is clean and hygienic, the mobile phone controls the equipment in the room, which is very convenient, and the service is thoughtful and enthusiastic.
Consider going again.
Original TextTranslated by Google
6/8
Response from Property: Dear guests, hello! Thank you for choosing Shanghai Ruyan Hotel, and thank you very much for your support and affirmation of the hotel. Your recognition and encouragement are the greatest motivation for our progress. It is our greatest honor to bring you a comfortable and high-quality stay experience. We will continue to improve various hardware and software facilities in the future, and the quality of service will be more perfect every time. Thank you very much, and hope to see you again at Shanghai Ruyan Hotel soon! Thank you! Shanghai Ruyan Hotel