Yunrui Hotel, Zhongshan Park, Shanghai

Yunrui Hotel, Zhongshan Park, Shanghai Reviews

Yunrui Hotel, Zhongshan Park, Shanghai

No.1018 Dingxi Road, Changning District, Shanghai, 200050, ChinaView Hotel Details
Yunrui Hotel, Zhongshan Park, Shanghai
Yunrui Hotel, Zhongshan Park, ShanghaiYunrui Hotel, Zhongshan Park, ShanghaiYunrui Hotel, Zhongshan Park, Shanghai
Check available rooms for your travel dates
We Price Match
1 night

Yunrui Hotel, Zhongshan Park, Shanghai Guest Reviews

4.6/5
Very Good
3487 review
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
Filter by:
Sort by:
All reviews(3487)
Positive reviews(3322)
Reviews with photos/video(760)
Friendly front desk staff(295)
Classy environment(259)
Easy to get around(234)
Many dining options(160)
Close to metro(48)
Perfect for business trips(36)
Stayed multiple times(35)
Luggage delivery service(13)
Negative reviews(165)
Brandon Ng CK
Business Standard Room
Stayed in Mar 2024
Business travelers
3 review
4.0/5
Very Good
Posted on Mar 23, 2024
Was given level 2 room, close to street, very noisy. All staffs from reception to room service were polite and helpful. Simple hotel with not much facilities but the location is great! Walking distance to metro stations, and many good food outlets around the hotel.
Response from Property: Dear guest: Hello, thank you for staying and taking the time to share your stay with us. Sorry for the bad experience during your stay, the hotel is constantly evolving and the facilities you see will continue to improve. At the same time, we will strengthen the management of hotel hygiene, strive to bring you better service, please believe that we want to do more for guests.
Itthilit
Guestroom (Double bed) (Special promotion, no window)
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 4, 2024
really good hotel the staff are very friendly surely will comeback.
Response from Property: Dear customer, thank you for your stay and comments, we will continue to maintain high quality and excellent customer service standards, and strive to create a comfortable and warm check-in experience for every guest, welcome you to visit again.
Nefeli Kremmida
Guestroom (Double bed) (Special promotion, no window)
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 26, 2024
The stuff is very helpfull and kind. They also clean the rooms everyday!
Response from Property: Dear customer, thank you for your stay and comments, we will continue to maintain high quality and excellent customer service standards, and strive to create a comfortable and warm check-in experience for every guest, welcome you to visit again.
Winston Chn
Guestroom (Double bed) (Special promotion, no window)
Stayed in Aug 2024
Couples
10 review
3.5/5
Posted on Aug 7, 2024
The hotel was okay. Nothing special. The location was also okay, lots of convenience stores in the area.
Response from Property: Dear guest, Xiao Rui is sorry to not receive your 5 points. Xiao Rui is constantly perfecting himself, and I hope you will have a more satisfying experience next time you stay!
Guest User
Guestroom (Double bed) (Special promotion, no window)
Stayed in Aug 2024
Solo travelers
17 review
4.7/5
Amazing
Posted on Aug 31, 2024
This hotel is conveniently located, with clean rooms and access to many amenities.
Response from Property: Thank you very much for your kind comments about our hotel. Your satisfaction is our greatest pursuit. We remain committed to providing excellent service and a comfortable stay. Thank you for your support and trust, we look forward to your visit again!
CliffHanger
Guestroom (Double bed) (Special promotion, no window)
Stayed in Jun 2024
Solo travelers
8 review
4.7/5
Amazing
Posted on Jun 12, 2024
The staff were very friendly & accommodating! This hotel’s location is great, highly accessible, with lots of restaurants & cafes around it.
Response from Property: Dear guest, hello! Did not get your 5 points of praise, it may be that the hotel is not in place, I hope that your next arrival can point out our shortcomings, looking forward to your next arrival!
Guest User
Queen Room
Stayed in Jun 2024
Couples
3 review
4.5/5
Great
Posted on Jun 2, 2024
The first room smelled like cigarettes but they generously switched rooms for us immediately after asking. The rooms were spacious, the bed was comfortable and the location was great. A Starbucks was right next door and there is a convenience store across from the hotel. Would stay again!
Guest User
Guestroom (Double bed) (Special promotion, no window)
Stayed in Jun 2024
Solo travelers
8 review
4.7/5
Amazing
Posted on Jun 17, 2024
Second time I have stayed here, this time for a week, will definitely stay again in the future
Response from Property: Dear guest, hello! Did not get your 5 points of praise, it may be that the hotel is not in place, I hope that your next arrival can point out our shortcomings, looking forward to your next arrival!
Kisha Huang
Guestroom (Double bed) (Special promotion, no window)
Stayed in Jan 2024
Business travelers
16 review
2.7/5
Posted on Jan 26, 2024
Just enough for one night stay but not for longer stay
6/7
Response from Property: Dear guest, hello! Did not get your 5 points of praise, it may be that the hotel is not in place, I hope that your next arrival can point out our shortcomings, looking forward to your next arrival!
Pacheco Jonas
Business Double Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 20, 2024
Very good hotel, clean and a very good location, near to every thing. There is a Starbucks just below the hotel and the reception people are very nice and very helpful!
Response from Property: Dear guest: Hello! The best advertising is word-of-mouth recommendation, and we are honored to receive your recognition for our services. Looking forward to your next stay!
Yuki707
Business Double Room
Stayed in May 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Jun 1, 2024
Fast check-in/check out, clean hotel and room, nice decoration and good location nearby all the important places in Jing'an
Jordi Segales Torras
Business Double Room
Stayed in May 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on May 12, 2024
Very good hotel in center in Shanghai, very clean and with very attentive reception personnel
Response from Property: Dear guest: Hello! The best advertising is word-of-mouth recommendation, and we are honored to receive your recognition for our services. Looking forward to your next stay!
Sofeeya Maurice
Guestroom (Double bed) (Special promotion, no window)
Stayed in Sep 2023
Business travelers
1 review
4.5/5
Great
Posted on Sep 22, 2023
I love the security measures of the hotel where no one can just enter your room. The room is clean and the bedding and towels too. I also like the gel shampoo and the scent of the lotion.
Response from Property: Dear guest: Hello! The best advertising is word-of-mouth recommendation, and we are honored to receive your recognition for our services. Looking forward to your next stay!
Guest User
Guestroom (Double bed) (Special promotion, no window)
Stayed in Mar 2024
Business travelers
6 review
3.2/5
Posted on Mar 7, 2024
Airconditioner that failed regularly and znd z room that absolutrly stank of stale cigarette smoke. The Aircon findlly worked correctly on thd finsl night iv my 4 day stay.
Response from Property: Dear guest: Hello, thank you for staying and taking the time to share your stay with us. Sorry for the bad experience during your stay, the hotel is constantly evolving and the facilities you see will continue to improve. At the same time, we will strengthen the management of hotel hygiene, strive to bring you better service, please believe that we want to do more for guests.
Guest User
Business Standard Room
Stayed in Aug 2023
Family
2 review
2.5/5
Posted on Sep 1, 2023
We travelled as a family with small kids and explicitly booled a nonsmoking room. It qas displayed to be a nonsmoking floor, but when entering the room a stench of cold cigarette smoke awaited us. Upon request we were told that there is no change possible, and the staff gave us a can of room spray to kill the odour for ourselves. For sure the friendly staff is not root cause of the problem, but simply the clientele does whatever they want without consequences. During breakfast, a guy in underpants smoked while standing at the buffet. In the lobby, people smoked while talking to the checkin staff. So, unfortunately, I cannot recommend the hotel, although I am usually very flexible on tolerating aging properties.
Response from Property: Please accept the most sincere greetings from Yunrui Hotel. We are deeply sorry for the situation you encountered during your stay at the hotel. With regard to the importance you have mentioned in smoking, we have fed back your comments to departments such as guest rooms, restaurants and other departments, and have asked the staff to pay more attention to the matter in order to avoid the recurrence of this kind of situation. The hotel is a smoke-free hotel, if found to have violations will be stopped as soon as possible, to create a safe and healthy stay environment for everyone.Thank you for your kind feedback. We are constantly working to improve every detail. We look forward to your next visit.