Mercure Shanghai Waigaoqiao Free Trade Zone Reviews
Mercure Shanghai Waigaoqiao Free Trade Zone
Building 2, No. 99 Jilong Road, Pudong New Area, Shanghai, ChinaView Hotel Details
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Mercure Shanghai Waigaoqiao Free Trade Zone Guest Reviews
4.8/5
Excellent
978 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(978)
Positive reviews(965)
Reviews with photos/video(102)
Classy environment(92)
Friendly front desk staff(69)
Awesome amenities(61)
Delicious breakfast(58)
Easy to get around(52)
Close to metro(23)
Perfect for business trips(18)
Stayed multiple times(16)
Negative reviews(13)
Guest User
Standard Double Room
Stayed in Sep 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 6, 2023
Very good! Very Clean! Highly recommend!
Guest User
Standard Double Room
Stayed in Apr 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 30, 2023
Niceeeee
Guest User
Superior Suite
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 22, 2024
Large space, warm design, smart configuration, good location, in short, I like it very much. Convenient transportation, close to the subway station, convenient travel. The overall style of the hotel is warm, the facilities are complete, the rooms are spacious and clean, the bedding is comfortable, and smart control devices such as smart toilets and Xiaodu speakers are provided, which enhances the living experience. The breakfast is rich and varied, especially the Chinese food such as wontons and fried rice noodles are well received. At the same time, there are shopping centers and dining places around the hotel to meet various needs.
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Response from Property: The sunshine is so nice, I want to go into your heart and smile brightly with you, it’s so nice!
Anonymous User
Standard Double Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 15, 2024
Thanks to the front desk lady for helping me upgrade to a deluxe king-size room. The room is quiet, the air conditioning system is good and cold enough, and the smart control system is good. The curtains, air conditioning, TV and other equipment can be adjusted.
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Response from Property: The collision between you and me is like the leaping of strings. When the air stops, the aftertaste still lingers. All the beauty is created for you!
Guest User
Deluxe Double Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 14, 2024
After returning from studying abroad, I stayed at the Mercure Hotel with my partner. Huazhu Club's hotels have never disappointed us, with advanced equipment and considerate service. The lady also helped me apply for a free room upgrade, and the aunt helped me move my luggage. The two days I stayed there were very comfortable, and the bed was super comfortable!
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Guest User
Deluxe Twin Room
Stayed in Aug 2024
Couples
6 review
5.0/5
Outstanding
Posted on Aug 11, 2024
The hotel is decorated with European exquisiteness. Parking is convenient. Breakfast is rich. The front desk is polite and enthusiastic. It deserves five-star praise.
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Jianganzhujishi
Standard Double Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 1, 2024
The lady at the front desk was very warm and thoughtful. She was still eager to help me when I arrived at the hotel at 3 am. The hotel was clean and hygienic, and it had everything from smart toilets to electric curtains. It was a very good experience!
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Response from Property: We met unexpectedly, and with your affirmation, we will bloom more beautifully! Let us share our memories together!
Guest User
Deluxe Double Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 29, 2024
The room is clean and tidy, the facilities are relatively new, quiet, the service staff is friendly, the breakfast variety is satisfactory, and the dining environment is spacious. It is very convenient to stay here on business in the bonded area.
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Helen-9
Deluxe Double Room
Stayed in May 2024
Business travelers
23 review
5.0/5
Outstanding
Posted on Jul 28, 2024
Clean and sanitary, the room is super big and the bed is very comfortable. Located in the bonded area, quiet and good sleep. The front desk is warm and thoughtful, and answers all questions. The breakfast is also rich. I will come again next time.
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Guest User
Standard Double Room
Stayed in May 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on May 21, 2024
I like it very much! The hotel is very clean and beautifully decorated. The facilities are complete, and there is also a smart Xiaodu that can control the room lights and curtains by voice. The gym is large and bright, and the staff is very friendly. There are not many people in the park and it is very quiet. I recommend staying here!
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Guest User
Standard Double Room
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 19, 2024
The room is clean and tidy, and the surrounding environment is very quiet. The front desk staff has a very good service attitude. They try their best to meet the needs of guests when checking in, and are patient and meticulous. In particular, an intern named Yue helped warmly and thoughtfully throughout the whole process because he had a lot of luggage when leaving. There are both Chinese and Western breakfasts, the staff are friendly, and the coffee is good. I will recommend it to my colleagues to stay in the future.
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Guest User
Superior Suite
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 9, 2024
It is undoubtedly an amazing accommodation experience!
From the moment you step into the hotel, you can feel its sophistication and elegance. The lobby is elegantly decorated and the staff is warm and thoughtful, making people feel warm.
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Response from Property: Life is a glass of fine wine, intoxicating. Your praise is like the strong fragrance of flowers. Although it is not fine wine, Xiaomei has already been drunk unconscious. I look forward to your coming again.
Guest User
Deluxe Double Room
Stayed in May 2024
Other
5 review
5.0/5
Outstanding
Posted on May 8, 2024
The room is very clean and well-equipped. The view is nice and the bed is very comfortable. The accommodation experience is very good and free late check-out is provided. I will stay here again next time I come to Shanghai.
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Response from Property: Happiness is a blessing, meeting you is a luck, our efforts are not in vain, I wish you a happy life!
Guest User
Standard Double Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 4, 2024
Very satisfied, the price is good, the environment is good, the staff's service attitude is good, in short, very satisfied, next time I go to Shanghai, I still want to stay at Mercure
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Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Standard Double Room
Stayed in May 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 3, 2024
The room is clean and sanitary, with complete facilities and full intelligence. The front desk service attitude is very good, thoughtful and enthusiastic. I will stay here again next time.
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Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!