Ji Hotel (Shanghai Xinzhuang Cloud Nine Shopping Mall) Guest Reviews
4.8/5
Excellent
631 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(631)
Positive reviews(624)
Reviews with photos/video(86)
Delicious breakfast(41)
Friendly front desk staff(38)
Easy to get around(32)
Large rooms(21)
Perfect for business trips(16)
Convenient parking(15)
Convenient for shopping(13)
Near shopping area(12)
Negative reviews(7)
Adam2007
Superior 2-bed Room
Stayed in Jan 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Feb 1, 2024
Very comfortable hotel and the room was spacious. The location is great for my business needs and it’s in a pretty quiet area. Modern and clean, all good.
Guest User
Business 2-bed Room
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 9, 2024
Great place. Great service.
Guest User
Superior Queen Room
Stayed in Aug 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 24, 2023
okay!
Jinghuaduo
Superior 2-bed Room
Stayed in Dec 2023
Family
4 review
5.0/5
Outstanding
Posted on Dec 23, 2023
All Seasons Hotel is a business card and a signboard. Shanghai Xinzhuang Longzhimeng Store. It was introduced and recommended by my friend. Customer service Xiao Peng is very considerate, measured and understands etiquette. Very nice and heartwarming. A professional All Seasons hotel embodies the human environment and the presentation of services. In addition, the breakfast in this hotel is very good, very good, very good.
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Guest User
Business Double Room
Stayed in Mar 2024
Business travelers
1 review
2.7/5
Posted on Mar 22, 2024
The worst place to stay in all seasons. The room is clean, but there is a construction site next to it and the noise is very loud. I didn't sleep well all night. I won't come here again. I don't recommend it.
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Response from Property: Dear guest, thank you for choosing Xiaoji among the vast crowd. Your feedback has been received by Xiaoji. Xiaoji will definitely improve step by step. We are very sorry that this stay did not bring you a satisfactory experience. I hope you will give it a try. Xiao Ji is given a chance, Xiao Ji will definitely live up to his time and live up to you.
Guest User
Superior Queen Room
Stayed in Aug 2023
Friends
6 review
2.0/5
Posted on Aug 18, 2023
All I can say is that we checked in early in the morning. We were not asked if we were driving when we checked in. The person who collected the parking fee in the morning said it was not a cooperative area. The hotel said that the license plate would be registered when checking in. The monitoring and extraction was not mentioned, but we still have to bear the parking fee.
Original TextTranslated by Google
Response from Property: Xiao Ji will listen carefully, continue to improve, strengthen management, and improve services. wish you a happy life.
Qingzhiya
Superior Queen Room
Stayed in Dec 2022
Solo travelers
2 review
1.0/5
Posted on Dec 29, 2022
The hygiene is really not as good as the store on Xinbei Road that I went to...it's really sloppy
Original TextTranslated by Google
Response from Property: We are very sorry that we could not give you a wonderful stay experience. If you have any questions during your stay, you can call the front desk. We will solve the problem for you in time. We apologize to you again. Based on the questions you raised, we have informed the housekeeping department to inform the rectification and asked the supervisor to strengthen detailed inspection of room hygiene. Xiao Ji will try his best to improve the shortcomings and look forward to meeting you next time.
Guest User
Superior Queen Room
Stayed in Dec 2022
Couples
13 review
2.7/5
Posted on Dec 4, 2022
The room was right next to the elevator, so I didn't get a good night's rest. The noise from the elevator going up and down, the voices of people entering and exiting the elevator, and the sound of water running from the sewer upstairs. It was the first time I experienced such a bad accommodation experience. I feel bad having to go out early in the morning and have to work.
Original TextTranslated by Google
Response from Property: Hello guests, we are very sorry that this stay has brought you a bad experience. Regarding the problem of elevator noise, we will ask the engineering team to see if sound insulation materials can be installed. Once again, we are sorry for the trouble you caused during your stay. My sincerest apologies.