Shanghai Lujiazui Babaiban Lan'ou Hotel Reviews
Shanghai Lujiazui Babaiban Lan'ou Hotel
No. 1271-1289, Pudong South Road, Lujiazui, Pudong New Area, Shanghai, ChinaView Hotel Details
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Shanghai Lujiazui Babaiban Lan'ou Hotel Guest Reviews
4.7/5
Outstanding
3200 review
Verified reviewsLocation4.6
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(3200)
Positive reviews(3108)
Reviews with photos/video(684)
Friendly front desk staff(558)
Awesome amenities(459)
Delicious breakfast(292)
Many amenities(218)
Large rooms(205)
Convenient for shopping(125)
Close to metro(63)
Luxurious(33)
Negative reviews(92)
Alexw
Premier 2-bed Room
Stayed in May 2024
Family
6 review
Very Good
Posted on May 16, 2024
everything was good except for the location. It's tough for foreigners to find the exact spot. As the location plotted on Google is different from Baidu. Hence, highly recommend non Chinese to download Baidu map for easy navigation. The hotel nearest Metro station is Shangcheng Road. It takes around 6-8mins walk depending how many luggage do you have.
Hotel does not own a building by itself, instead it's sharing with another few hotels and commercial offices. But kudos to the team, I believe they tried their best to differentiate themselves from the rest. Room amenities were sufficient, the hotel will also provide kids tooth brush, tooth paste and in room slipper.
Staffs are friendly, guiding us up to our room and pointing out the laundry room which is available free of charge for hotel guests on the 6th floor. On check out day, luggages can be stored for free. The receptionist was very helpful, even helping us to push luggage out to lobby.
Overall, a good stay except for the location might not be suitable if you are carrying a lot of luggage or traveling with young kids as it involves quite a lot of walking from metro.
Response from Property: Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, and warmth is the vicissitudes of memory. The warmth in memory will never change. I hope Xiaoou will always be warm in your memory!
Wong Soo Ching
Classic Queen Room
Stayed in Apr 2024
Couples
2 review
Posted on Apr 26, 2024
Not near to the famous Shanghai Walking Street nor The Bund, but this hotel is locating in an area with its own shopping district. Tourists can keep themselves busy here for the whole.
Response from Property: The hotel's reply: Xiaoou is sorry that we did not bring you a better stay experience during your stay. The hotel is close to the Oriental Pearl TV Tower on the Bund. If needed, you can contact the front desk directly for assistance. The hotel is adjacent to China Resources Times Square, Lujiazui and Baihan shopping malls, with various restaurants and entertainment theaters. The hotel is only 10 minutes away from Metro Line 2 and Line 9, and the front desk is available 24 hours a day. Our hotel has warm and interesting angel rooms, futuristic technology rooms full of technology, family parent-child rooms, fully intelligent double rooms, twin rooms and other room types waiting for you to experience. welcome next time! -- Hotel Service Manager Xiao Ou
Guest User
Family Queen Room
Stayed in Aug 2024
Other
2 review
Outstanding
Posted on Aug 23, 2024
The service Is good and the environment Is very good
CHER CHIN
Premier 2-bed Room
Stayed in Jun 2024
Business travelers
14 review
Great
Posted on Jul 11, 2024
Good choice with cheaper price compare to other hotels in Shanghai.
Pam Lai
Classic Queen Room
Stayed in Jun 2024
Business travelers
5 review
Posted on Jun 6, 2024
Decor is nice. Toliet flush is slow working, location is good.
Response from Property: Dear guest: First of all, thank you very much for choosing our Lan Ou Hotel. I am really sorry that I could not give you a better stay experience. Xiao Ou, the hotel toilet is semi-intelligent and the flushing is a bit slow. It is really I'm very sorry. The front desk is online 24 hours a day. If you need anything, you can contact the front desk at any time. Our hotel has a variety of room types such as luxurious and intelligent family rooms, warm and interesting angel rooms, technologically advanced future technology rooms, fully intelligent double rooms and twin rooms, waiting for you to experience.
CY
Classic Queen Room
Stayed in Apr 2024
Couples
4 review
Outstanding
Posted on Apr 15, 2024
Nice & clean hotel , look very new
Response from Property: In the morning, there is tranquility, and in the evening, there is leisure. Walk through the four seasons of life, enjoy the scenery along the way, and your little home will accompany you!
Caro M3
Premier 2-bed Room
Stayed in Jun 2024
Family
21 review
Very Good
Posted on Jun 16, 2024
good service and location
Anonymous User
Classic Queen Room
Stayed in Nov 2022
Other
2 review
Outstanding
Posted on Nov 24, 2022
nicee
Response from Property: Your words of like and satisfaction are the best answer for Xiaoou's hard work for countless days and nights. Thank you for your support~
Jinsehongzhaji18
Premier Queen Room
Stayed in Oct 2024
Family
5 review
Outstanding
Posted on Oct 3, 2024
A very good stay. In general, the bed is big and comfortable, the whole house is smart and convenient, the room has also been designed with a strong cultural atmosphere. I think the details are also very good: 1. The front desk service is very good, and the customer's stay experience is asked shortly after check-in. 2. There is a garden on the rooftop platform. The little girl at the front desk took the initiative to take us to take photos and check in, and introduced the surrounding area of the hotel. 3. When traveling with children, the hotel specially prepared slippers and toothbrushes for the children, and also prepared small gifts for the children at checkout.
Original TextTranslated by Google
Response from Property: Thank you for your support of Lan Ou Hotel! Life is like an answer sheet, which contains multiple choice questions, fill-in-the-blank questions, true or false questions and essay questions. I hope Lan Ou Hotel will be your easiest choice and the most satisfactory answer! Welcome back! Wish you: well!
Anonymous User
Family Twin Room With King Koil Mattresses And Full House Smart Control
Stayed in Oct 2024
Business travelers
1 review
Outstanding
Posted on Oct 3, 2024
The service is very good. The price/performance ratio is very good. The location is convenient. Xiaodu is easy to use and smart. It can control the air conditioner. I will come again next time. The breakfast is relatively simple. The housekeeper is very enthusiastic. I will come again next time
Original TextTranslated by Google
Response from Property: Flowers in the wind and snow sprout in memory, those red and green are our youth. Thank you for your affirmation, we have been waiting for you.
ང་ཁྱོད་ལ་དགའ
Premier 2-bed Room
Stayed in Oct 2024
Solo travelers
27 review
Outstanding
Posted on Oct 2, 2024
The room is large, clean and refreshing, with a reasonable layout. The service bathroom is separated into wet and dry areas. The front desk service is particularly good. The environment is also good. All facilities are complete. The house is intelligent. Xiaodu is very convenient. The robot delivery of food and takeout is very considerate. It is very convenient to take a taxi or subway on Nanjing Road Pedestrian Street, the Bund, and the check-out souvenirs are also prepared in advance. All aspects have caught up with five stars [snickering]
Original TextTranslated by Google
Response from Property: Every morning, I wake up from a sweet dream and embrace the sunshine. Every evening, I think in the silence after the hustle and bustle. Thank you for accompanying Xiaoou every morning and evening. I look forward to meeting you again.
king
Premier Queen Room
Stayed in Oct 2024
Family
13 review
Outstanding
Posted on Oct 2, 2024
The room is very quiet, the air is good, the location is good, around 800 and a half, it is quite convenient, the hotel bears the parking fee of 80 yuan, which is very good 👍, the breakfast time is 7-10 o'clock, which is also more humane
Original TextTranslated by Google
Response from Property: By chance, we met you. By chance, you chose us. There are too many choices in life. Every choice you make is a fate. Thank you for letting us meet you. Your thoughtfulness and care will surely bring you warmth for a lifetime. Looking forward to meeting you again!
Fukuanqianhuobisanjia
Featured Tatami Room
Stayed in Sep 2024
Solo travelers
3 review
Outstanding
Posted on Sep 24, 2024
The hotel has a beautiful environment, a large room, a comfortable bed, quiet and hygienic, Xiaodu voice control, and convenient air conditioning and curtains. The location is great, convenient for shopping and eating, very close to Lujiazui three-piece suits and coats, convenient and free parking, good breakfast, Shanghai-style scallion oil noodles, the front desk lady has a good service attitude, warm and thoughtful, recommended!
Original TextTranslated by Google
Response from Property: By chance, we met you. By chance, you chose us. There are too many choices in life. Every choice you make is a fate. Thank you for letting us meet you. Your thoughtfulness and care will surely bring you warmth for a lifetime. Looking forward to meeting you again!
SteveYang2
Featured Tatami Room
Stayed in Sep 2024
Family
12 review
Posted on Sep 21, 2024
First of all, the front desk service attitude is good, don't wrongly accuse people.
Other than that, the hotel is really rubbish:
1. The two-story room hidden in the office building is noisy, and there are a lot of people coming in and out in a mess. How can it be rated 4 stars against conscience?
2. As soon as you enter the lobby, there is a smell of sewers. The lobby is as messy as a chicken coop, which is shocking
3. The hygiene of the room is worrying, and there are still a lot of feces stains on the glass door of the bathroom? ? ? ! ! ! The front desk kindly changed the room, but the new room smelled musty. I really didn't want to bother my family, so I had to stay reluctantly.
4. The room has zero sound insulation, and the air conditioner is noisy, so I can't rest at all.
I'm too lazy to complain. I admit that I stepped into the pit, and there won't be a next time.
For this level, it costs more than 700 yuan a night, which is commendable for self-confidence.
Original TextTranslated by Google
Response from Property: Dear guests: I'm very sorry that I couldn't give you a very satisfactory check-in experience. Due to the burst sewer of the Ji Hotel, the whole lobby had a slight smell. We also dealt with it in time, but the smell could not dissipate in time. It was really bad. We are very sorry for the hygiene issues you have reported. We will definitely strengthen the standards of room hygiene and strengthen training for room cleaning staff. There was a typhoon and rain a few days ago, and the room will indeed be a bit damp. You can immediately report it to our front desk. The hotel front desk We are online 24 hours a day and will definitely make arrangements for you. I also asked the staff on duty, and they immediately upgraded you to a parent-child room, and then made a second return visit. You said there was no problem with the room, so we were relieved. However, We are still very sorry for not being able to bring you a better stay experience. We are always committed to providing the best service experience for every guest, but we also attach great importance to guest feedback so that we can continue to improve and improve our service. Serve. Our hotel has a variety of room types such as luxurious and intelligent family rooms, warm and interesting angel rooms, technologically advanced future technology rooms, fully intelligent double rooms and twin rooms, waiting for you to experience. Thank you again for your feedback. Your suggestions are our greatest support. We sincerely look forward to your next visit! --Xiao Ou, hotel service manager
Guest User
Premier 2-bed Room
Stayed in Sep 2024
Family
1 review
Outstanding
Posted on Sep 17, 2024
The hotel is located in Lujiazui, with convenient transportation. The front desk is a beautiful girl, and the service is great. Although I didn't see the Bund with lights on for three days because of the typhoon, I experienced the typhoon that inland cities can't feel, which is also good. I will come again next time when I have time.
Original TextTranslated by Google
Response from Property: Thank you for your 5-point review! Every city has its own reasons for missing it, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Lan Ou will be the warmest and most unique one in your memory! Please come back to Xiao Ou's home often.