Holiday Inn Express Shanghai EXPO Center Reviews
Holiday Inn Express Shanghai EXPO Center
South Pudong Road NO.3470 Building 2 F3-F9, Pudong New Area, Shanghai, ChinaView Hotel Details
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Holiday Inn Express Shanghai EXPO Center Guest Reviews
4.8/5
Excellent
2076 review
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2076)
Positive reviews(2046)
Reviews with photos/video(324)
Delicious breakfast(278)
Friendly front desk staff(278)
Quiet & comfortable(121)
Convenient parking(73)
Perfect for business trips(72)
Would stay again(54)
Tasty coffee(13)
Negative reviews(30)
Marcee Trending Jamaican
Family Room
Stayed in May 2024
Travel with friends
9 review
Outstanding
Posted on Jun 30, 2024
The experience was great. Loved the spaciousness of the room. The ambiance was amazing and perfect for our pictures to document the trip. The free minibar was a nice touch, not to mention our late night snack delivered by our robot friend 😄. Breakfast was quite delicious with a wide variety of food and great presentation. Thanks for a great stay!
Response from Property: Dear guest, thank you very much for sharing this wonderful review with us. Our spacious rooms are equipped with comfortable beds, cozy sofas, smartly designed shower systems, and sufficient charging outlets. The minibar also provides complimentary drinks. We offer a self-service breakfast with a combination of Chinese and Western dishes, as well as fresh-made dim sum on-site, ensuring a balanced and nutritious meal. We look forward to your next visit, as there is nothing more beautiful than reuniting with our guests. IHG Social Listening Team
Chy
Superior Standard Queen Room
Stayed in Nov 2024
Travel with friends
11 review
Amazing
Posted on Dec 18, 2024
The hotel is located behind the Atour Hotel (you have to walk through a parking lot to get there), in what seems to be an isolated area upon first glance. However, there were a few restaurants, a supermarket and a few small shops withing walking distance, so that was quite nice. The rooms were very nice, spacious and clean. Bathroom also had the necessary amenities. Breakfast was the only disappointing thing about the hotel. Some of the foods were cold, and seemed stale ( I had cold hash browns for two consecutive days). A bit more variety would have been nice. Overall not a bad place to lay your head.
Response from Property: Dear Guest, Thank you for taking the time to share your stay with us. The hotel has been chosen to avoid the hustle and bustle of the main road and is situated in a tranquil environment. We would be happy to provide you with information on local amenities if required. Our rooms are carefully designed with comfortable beds, lounge sofas, plenty of power points, branded bathrooms, etc. to give you comfort, convenience and peace of mind during your stay. We apologise that the breakfast experience did not meet your expectations. We will continue to investigate the breakfast issues you have raised and will actively take steps to keep food warm in the future. We look forward to welcoming you again. IHG Social Listening Team
SHALABH
Superior Standard Queen Room
Stayed in Feb 2024
Business travelers
43 review
Outstanding
Posted on Mar 31, 2024
Nice place to stay, very near from Shanghai Expo centre, perfect location, breakfast also very delicious, friendly and helpful front desk.
Response from Property: Dear Guest,Thank you for such a glowing review. We are delighted to hear that you enjoyed your stay with us and took advantage of our convenient location. Our restaurant chef does a fantastic job, it sounds like you were able to enjoy a delicious breakfast. Please come back and visit us again soon. IHG Social Listening Team
Anonymous User
Superior Standard Twin Room
Stayed in Feb 2024
Business travelers
17 review
Outstanding
Posted on Apr 10, 2024
Most of the hotel staff is very friendly and helpful. Room is very nice and big, close to Shangha Worldi Expo (by taxi). Walking distance to the restaurants.
Response from Property: Dear guest, thank you very much for taking the time to share your stay experience with us. We are honored that our hotel's service and rooms have received your affirmation. We are committed to bringing every guest a pleasant and enjoyable stay experience. The excellent location of our hotel is also an advantage, with complete surrounding facilities and convenient transportation, saving you valuable time. We invite you to stay with us again in the future. IHG Social Listening Team
Guest User
Family Room
Stayed in Jan 2024
Family
5 review
Outstanding
Posted on Feb 12, 2024
The hotel is great. It is in a quiet area and it is easy to reach by public transport. Excellent for a family.
Response from Property: Dear Guest,Thank you for writing a review of your stay. We are delighted to hear that you enjoyed your stay with us and took advantage of our convenient location. We hope our customers will feel more relaxed, whether they are at work or travelling. We look forward to your next journey! IHG Social Listening Team
ZHENG
Superior Room
Stayed in Apr 2024
Family
3 review
Outstanding
Posted on Jun 1, 2024
Very good service hotel just like home away from home.
Response from Property: Dear guest, thank you for taking the time to share this review with us. We are honored to have accompanied you on a pleasant journey. If you have any questions or needs during your stay, please feel free to contact our staff and we will do our best to serve you. We invite you to stay with us again in the future. IHG Social Listening Team
Guest User
Superior Standard Twin Room
Stayed in Nov 2024
Family
10 review
Outstanding
Posted on Dec 22, 2024
设施：👍🏻
卫生：👍🏻
环境：👍🏻
服务：👍🏻
Response from Property: 親愛的客人您好，沒有華麗的語言，也沒有豪言壯語，但小智對您的感謝不會少一分，感謝有您對小智的大力支持與點評。小智家採用智選假日新一代設計，灰色、藍色為主，再以亮橙色點綴的主色調，讓大堂帶來眼前一亮的驚喜，簡易卻功能齊全的商務休閑區、多功能會議室、24小時自助式便利站、靈活多變的智空間、實用又具有新鮮感的全新客房等設施，帶給您顏值與技能雙高的全新體驗。小智以真誠與熱情，為您打造賓至如歸的體驗，讓每一次入住都將成為美好回憶。期待禮遇您的未來。祝您生活愉快。 智選假日賓客關懷團隊
Akhilesh kumar
Superior Standard Twin Room
Stayed in Aug 2023
Business travelers
2 review
Outstanding
Posted on Sep 26, 2023
Nice hotel
Response from Property: Dear guest,Thank you for your comments. We are glad to hear that everything went as smoothly as you deserve! We work hard to give all our guests a memorable experience and it is always nice to hear when we have done so. We look forward to seeing you again on your next visit. IHG Social Listening Team
Dorota
Superior Standard Queen Room
Stayed in Aug 2023
Travel with friends
15 review
Outstanding
Posted on Oct 7, 2023
Clean and cozy. The check-in process was smooth and the staff was welcoming. The room was specious and well-maintained. The breakfast buffet offered a variety of options.
Response from Property: Dear Guest,Thank you for writing a review of your stay. We are pleased to hear that you were satisfied with the rooms and services provided by our staff. I will be sure to share your kind comments with our staff. Our restaurant chef does an amazing job, it sounds like you were able to enjoy a meal for breakfast, which is great to read. We hope you will visit us again. IHG Social Listening Team
Guest User
Superior Standard Queen Room
Stayed in Jun 2024
Solo travelers
1 review
Outstanding
Posted on Jul 9, 2024
thanks cathy for nice service
Response from Property: Dear Guest,Thank you very much for your comments. We are very pleased to hear that you enjoyed your stay with us. I will be sure to pass on your kind comments to our staff, especially those you mentioned by name. We certainly look forward to seeing you again, hopefully sooner rather than later! IHG Social Listening Team
Guest User
Superior Standard Twin Room
Stayed in Sep 2023
Business travelers
2 review
Outstanding
Posted on Oct 26, 2023
Really great service .. the attendant jax was very helpful and friendly
Response from Property: Dear Guest,Thank you for writing a review of your stay. We are delighted to hear that you were satisfied with our service. I will be sure to share your kind comments with our staff, especially those you mentioned by name. We look forward to welcoming you back to our hotel in the future. IHG Social Listening Team
Scham
Superior Standard Queen Room
Stayed in Jun 2023
Business travelers
1 review
Amazing
Posted on Jul 16, 2023
I really enjoyed my stay at Holiday Inn Express, i will definitely recommend this hotel to my friends
Response from Property: Dear guest,Thanks for choosing to stay with us. We are very happy to hear that you enjoyed your stay with us. A positive guest experience is something our staff take great pride in, so we value your feedback. We hope you will visit us again. IHG Social Listening Team
Guest User
Superior Room
Stayed in Jun 2024
Family
3 review
Outstanding
Posted on Jul 24, 2024
William good service
Response from Property: Dear guest, thank you for taking the time to share this valuable feedback with us. We are honored to receive your praise for our staff and their services. We are committed to creating a pleasant and enjoyable stay experience for each guest. If you have any needs during your stay, please feel free to communicate with our staff at any time, and we will serve you with full enthusiasm. We look forward to welcoming you back again in the future. IHG Social Listening Team
A R Ravi Kumar
Superior Standard Queen Room
Stayed in Mar 2023
Couples
9 review
Posted on Apr 14, 2023
Breakfast was very poorly organised and the good quality was both not very good and also not adequate . The whole breakfast set up and arrangements and menu was very poor as compared to other holiday inn express in China
Response from Property: Dear guest,Thank you very much for taking the time to give us your honest feedback. We apologise that the breakfast did not meet your expectations. We appreciate your comments and will share them with our culinary team so that we can continue to improve our breakfast.We look forward to exceeding your expectations on your next stay. IHG Social Listening Team
Guest User
Superior Standard Twin Room
Stayed in Mar 2023
Travel with friends
10 review
Outstanding
Posted on Apr 29, 2023
Tom Leo and william good service.
非常满意！
Response from Property: Hello, dear guest, maybe just a gentle smile or a satisfactory comment, like the warm sun in winter and the breeze in summer, give Xiaozhi unlimited motivation. As an excellent hotel, and as a member of Intercontinental Management, "doing our best to meet the needs of guests" is Xiaozhi's service feature. Our friends have always kept it in mind, put it into action, and are committed to satisfying every guest. You can feel the warmth of family-like care. The superior location is also one of the hotel's advantages. The hotel avoids the noisy crowds and leans on the bank of the Huangpu River. You can enjoy the charming morning light and night view of the Huangpu River within walking distance. In addition, the hotel is surrounded by complete public service facilities such as restaurants, shopping, parks, and hospitals. It is adjacent to the Shanghai World Expo Park, Shanghai World Expo Exhibition Center, and Mercedes-Benz Arena. It is about a 30-minute drive from Shanghai Hongqiao Railway Station and Hongqiao Airport. . Xiaozhi provides free parking for staying guests, and sufficient parking spaces allow guests traveling by car to have no worries. We sincerely look forward to your coming again. I wish you success and success. Holiday Inn Express Guest Care Team