Hilton Shanghai Fengxian Qiansheng Reviews

We thoroughly enjoyed our stay at Shanghai Hilton Fengxian Qiansheng and loved the outdoor swimming pool, the dinner buffet, spacious bedroom, private balcony, and lovely staff especially the housekeeper!Unfortunately, the breakfast buffet was chaotic so we ended up forfeiting our 2 free breakfasts. The location is a quite far but it made us feel like we were away from the hustle and bustle of the city life! Definitely will be back again and book the room with private mini pool!

Excellent service, they are quick to respond and very helpful. We changed to a villa coz we have a dog with us. The room that we stayed though had a really strong smell that triggered sinuses, they gave us a machine but it did not help at all. We have to open the sliding door the whole time to minimize the smell and to have air circulation. Few cobwebs and some bugs in the room, a thorough cleaning will solve this issue. The location is perfect if you want to get away from the city center and have a great relaxing time with the family. Awesome facilities! We enjoyed the outdoor pool so much and the green field for your fur baby to walk around. Very thoughtful service if you have a fur baby with you, they provide a bed, blanket and some toys, and accessible poop bags everywhere 🐶. A great place to stay and have a relaxing time with the family.

Great place for a getaway with a pool, amazing rooms, nice gym, good breakfast and dinners buffet and attentive staff. It was a pleasure to stay a weekend here and definitely coming back.

Good service, a place to forget about life and enjoy a good life weekend.

The staff is unable to communicate in English language. The outdoors pool close at 7pm. The menu of the western restaurant is poor.

Overall is good. Nice hotel and facilities are good

The Hilton Fengxiang Shanghai emerges as a breathtaking oasis, gracefully nestled within a picturesque countryside adorned with lakes and bridges, crafting a nearly magical ambiance. The hotel's architecture is inviting, boasting a sparkling cleanliness that extends from its wide entrance to the expansive and supremely comfortable rooms. However, it primarily caters to a Chinese clientele, evidenced by the significant language barrier as almost none of the staff speak English. This aspect may challenge guests hoping to explore the surroundings, given the hotel's seclusion and the necessity to commute by taxi to the nearest town or further to central Shanghai, the train station, and the airport. The dining experience, while offering a rich and fresh breakfast tailored more towards local tastes, reveals operational surprises during dinner times at its three restaurants, where the staff often seem unprepared for guests, resulting in lengthy waits for meals. Despite these hiccups, the food quality remains high throughout the stay. The hotel's serene environment, often quiet during the week, provides an ideal setting for relaxation, mindfulness, and sensory enjoyment. Yet, the atmosphere shifts dramatically during events like weekend seminars when the hotel fills to capacity. For visitors engaged with the nearby industrial zone, the Hilton Fengxiang Shanghai offers an excellent retreat for evening relaxation and morning meetings. Nevertheless, Western tourists seeking a vacation spot may find the hotel less accommodating unless they speak Chinese or have a specific reason for their stay, prompting them to reconsider their choice.

The hotel is great, if it’s not busy. We went when it was busy and unfortunately the guests in the hotel ruined the experience.

The hotel and room structure is quite good, the only bad point is that the outside pool was closed (apparently is not exactly part of the hotel the outside part, like a concession).

Great view and service for us to celebrate the new year. Whole family members enjoyed the last day of 2022 and the first day of 2023 well. The service of front desk staffs were awesome also

My husband happened to have an activity in Fengxian on the weekend, so the whole family booked a hotel to come and play. The hotel is quite new and very quiet. They helped us upgrade to a lake view room. The room has a dry and wet separation and a cloakroom. The layout is a little Japanese. Caitlyn of the hotel added WeChat in advance to help send children's products and an air purifier to the room. It was very considerate. In terms of facilities, there are many activities for children to play, such as the small train kart and the pet park where you can feed small animals. However, most of the projects are charged. You can buy a package ticket at the front desk, which is more cost-effective. The breakfast variety is very rich, and there are rice balls, which is really unexpected. The suburban environment is very good, the air is fresh, and I encountered a pollinating butterfly and a grasshopper in the middle of the road on the way to the hotel. Overall, the elderly and children had a lot of fun. I will go again if I have the chance. By the way, I also went to the nearby Qingxi Ancient Town and encountered a deer. It was a happy weekend.

Accompanying my 94- and 95-year-old parents to Donghai Guanyin Temple to fulfill their vows, we felt tired after driving back and forth that day, so we stayed for one night. Ms. Caitlyn at the front desk checked in for us at 12 o'clock in advance. The hotel's warm arrangement allowed the four of us to get a good rest as soon as possible. Thank you so much. The hardware of the five-star hotel is impeccable, and the guest rooms are fully equipped and clean. The service is also first-class. We had dinner at Tang Chinese Restaurant in the evening. Although there were few guests, the waiter was very patient. We ordered three dishes plus fried rice and desserts. The dishes and taste were absolutely excellent. What makes people linger is the swimming pool, which is large, clear and has few people. I swam twice in the afternoon of the same day and the morning of the next day. It was great. The fifth picture is a bar, luxurious, right? I ordered a cup of coffee, which cost 48 yuan. It's not expensive, right? But when I approached the bar to see the waiter operating, it turned out to be a fully automatic coffee machine working 😅

The room is spacious and clean. The facilities are complete and functioning properly. The garden outside the window is refreshing to walk in. The bed is comfortable and the hot water is at a moderate temperature. The toiletries are of high quality. The housekeeper Caitlyn is always concerned from reception to farewell, and responds to and solves problems in a timely manner. The housekeepers can also greet guests and solve their problems in a timely manner. Thank you!

I booked an executive suite, 110 square meters, including breakfast for two adults and one child, afternoon tea and light meals in the evening. If you don't care about dinner, you can eat your fill. The staple food, desserts, dishes, salads, fruits, desserts, drinks and alcoholic beverages are all free for two hours. The overall price is quite cost-effective. You can spend a day in the hotel. Paddling, karts, and billiards are paid, while table tennis, ocean balls, and swimming are free. Linlin, the general front desk, also provided very good service. My husband's birthday was a cake and the room was decorated. The children had a great time and said they would come again next time. I think what needs to be changed is the faucet on the bathroom sink. The length is too short, which is inconvenient not to wash things. You have to wash your hands by the basin, which is unreasonable. The room service is very good, and the memory pillow and children's products were delivered as requested. There is a sofa bed in the bedroom that is pulled out for the child to sleep. The customer service is very good to make the bed sheets and the quilt for the child 😬