Shanghai Pudong Airport Chuansha Subway Station Atour Hotel Reviews
Shanghai Pudong Airport Chuansha Subway Station Atour Hotel
No.5229 Chuansha Road, Pudong New Area, Shanghai, ChinaView Hotel Details
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Shanghai Pudong Airport Chuansha Subway Station Atour Hotel Guest Reviews
4.8/5
Excellent
2076 review
Verified reviewsLocation4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(2076)
Positive reviews(2057)
Reviews with photos/video(215)
Offers pick-up/drop-offs(349)
Delicious breakfast(337)
Easy to get around(280)
Convenient location(262)
Friendly front desk staff(177)
Close to airport(102)
Convenient parking(47)
Nice toiletries(29)
Negative reviews(19)
ChoiLen
Superior 2-bed Room
Stayed in Sep 2024
Family
17 review
Outstanding
Posted on Sep 12, 2024
Atour hotel is one of my choices of stay in China ,
It offers soft pillows and comfortable bed , plus the receptionists are very welcoming . This Chuansha
Atour hotel is located near a shopping mall with walking distance , you can find a lot of restaurants in the mall and just 25 minutes car ride to Pudong international airport , hotel also offers pick up and drop off services that you have to arrange with the counter staffs
dizzlocca
Executive Queen Room
Stayed in Dec 2023
Business travelers
29 review
Posted on Dec 23, 2023
the lobby recept was wonderful, but others are no good. no free coffee, no roowear and noisy up floor. only one elevator must be not enogh. i do not recommend for business use. atour quality differs depending on the hotels. i do not believe atour brand now.
Response from Property: 嘤嘤嘤~Thank you for your evaluation of Duoer despite your busy schedule. It is a pity that I could not get five stars from the master. Enthusiasm, efficiency and considerate service are all what we should do. We all adhere to the principle of "users first". "One" principle, taking the initiative to solve problems for users is the common pursuit of Duoer. Duoer will continue to strengthen and improve every detail of the hotel. We also hope that your next visit to Duoer will definitely give you a better experience~
Guest User
Executive 2-bed Room
Stayed in May 2024
Travel with friends
2 review
Outstanding
Posted on May 9, 2024
Great location, with excellent amenities..
Guest User
Superior Double Bed Room (Screen Projection Tv + Memory Foam Pillow)
Stayed in Apr 2024
Couples
4 review
Outstanding
Posted on May 1, 2024
Excellent service
Guest User
Executive Queen Room
Stayed in Oct 2023
Travel with friends
1 review
Outstanding
Posted on Oct 27, 2023
OK OK OK OK OK
Guest User
Superior Double Bed Room (Screen Projection Tv + Memory Foam Pillow)
Stayed in Aug 2024
Family
1 review
Outstanding
Posted on Aug 6, 2024
The hotel's dedication is reflected everywhere. Very unique. Very stylish. Very hygienic. The breakfast is superb (with a wide variety. The opening hours are also very long, until 10:30 and 11:00 on weekends, which is equivalent to "drinking morning tea" in Guangzhou. There are also books to read. There is a dedicated toilet). There is also a fitness room. It feels that the hotel's funds are really spent on the "cutting edge", that is, on customer concerns and pain points. By the way, the surrounding scenery is also superb.
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6/16
Wangmibaodefuqin
Executive 2-bed Room
Stayed in Sep 2024
Couples
23 review
Outstanding
Posted on Sep 7, 2024
This Atour is very close to the subway, so it's very convenient to travel. There is also a shuttle bus to Disneyland, which is very convenient. The room glass is very well soundproofed, and you can't hear the traffic outside. It's quieter than the corridor.
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Guest User
Executive 2-bed Room
Stayed in Aug 2024
Family
12 review
Outstanding
Posted on Aug 31, 2024
Every time I travel, I first check whether there is an Atour hotel near the destination. This time when I brought my children to Disneyland is no exception. It is always right to choose Atour. I also thank Huixun for his attentive service.
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Guest User
Superior Double Bed Room (Screen Projection Tv + Memory Foam Pillow)
Stayed in Aug 2024
Family
1 review
Great
Posted on Aug 25, 2024
It's very close to the subway station, which is very convenient for going out. There is also a shuttle bus to Disneyland. The front desk called me in advance to contact the check-in time, which is great! It left a good impression on me who stayed at Atour for the first time. I will stay at Atour again next time I go out.
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Anonymous User
Guestroom (Queen Bed)
Stayed in Aug 2024
Family
2 review
Outstanding
Posted on Aug 19, 2024
This Atour is really great~ Breakfast is until 10:30 and 11:00 on weekends, and there will be nothing when the time is almost up, which is very good. Self-service laundry and drying is super convenient! Children's clothes always smell when they go out to play in the summer, and it is so convenient to wash and dry them in an hour!! In addition, the Disney shuttle is so useful! Especially after the fireworks are over, I was so tired that I had cramps. It was super convenient to have a stable bus to take me back to the hotel, and the car dispatch company they cooperated with was also very reliable. The front desk service is also very, very good! There is also porridge for guests in the evening. On the last day, I was not feeling well and had gastroenteritis, so I helped to check out late. I felt much better after a rest~ We came from InterContinental. Although Atour is not luxurious, it is very cost-effective and super convenient! Everyone can book with confidence
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Guest User
Executive Queen Room
Stayed in Aug 2024
Family
5 review
Outstanding
Posted on Aug 20, 2024
I have always trusted Atour, the service is good, and there is late night porridge every day, which is very considerate. There is a shuttle bus to and from Disney, which goes to the park in the morning and returns after the fireworks in the evening. It is very convenient to go to Disney.
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Response from Property: Thank you very much for taking the time out of your busy schedule to give Duoer a full score. Your satisfaction is the greatest recognition of Duoer. I would also like to thank you for your compliments on behalf of my friends. Our other friends are also great, waiting for your discovery~~
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Family
3 review
Outstanding
Posted on Aug 16, 2024
Good, went with children, delicious breakfast, clean environment, free laundry. There is a shuttle bus, which is very convenient to Disney.
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Guest User
Executive 2-bed Room
Stayed in Aug 2024
Family
4 review
Outstanding
Posted on Aug 14, 2024
Late-night self-service warm stomach porridge: When you are hungry, you can go downstairs to drink some porridge and some side dishes, which will fill you up without making you feel full
Lobby self-service popcorn: I didn’t eat it
Disney shuttle bus: Very convenient, round-trip shuttle, saving a lot of trouble
The front desk guys and girls are very nice, they will answer any questions without getting tired of it, and there will be small gifts when you check out. The cleaning staff are also very good, you can see them busy, not showing off.
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Response from Property: In the journey of life, there are always people coming and going. When the new name becomes the old name, and when the old name gradually becomes blurred, it is the end of one story and the beginning of another. In the constant encounters and misses, I finally understand that the people around me can only accompany me for a short or long journey, but cannot accompany me for a lifetime; what accompanies me for a lifetime is my own name and the emotions brought by those names, whether clear or vague. I am very happy that Atour can accompany you for a journey, and I look forward to meeting you next time, and you can become our confidant...
Guest User
Guestroom (Queen Bed)
Stayed in Aug 2024
Family
5 review
Amazing
Posted on Aug 8, 2024
Because of the Internet celebrity bedding, I bought his pillow first. After two weeks of use, I slept very well. Finally, I found a chance to check in. The mattress is also very comfortable. I fell asleep in seconds. Later, I found that the bathrobe was also extremely comfortable, so I immediately ordered it and it was delivered to my home free of charge.
The service is very meticulous and thoughtful, with welcome tea upon check-in and souvenirs when leaving. Free laundry and drying - a blessing for business travelers. It is also very child-friendly. The location is great, and Chuansha Station on Metro Line 2 is a six-minute walk away. The only problem with the hardware is that there is only one elevator in operation. The room is not big and the view is not the best. But the busy street downstairs meets all kinds of life needs.
In summary: I will try Atour in different areas if I have the chance.
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Response from Property: Dear guest, thank you for staying at Duoer's. It's a pity that I didn't get your five stars, which proves that Duoer still has a lot of room for improvement. Duoer will continue to work hard to maintain your praise. In addition, Duoer has notified the relevant departments to improve the problems you reported. Duoer will continue to strengthen and improve every detail, and will definitely continue to work hard to do better and live up to your expectations. I also look forward to your next visit. I wish you a pleasant journey~
Tutuguai
Executive Queen Room
Stayed in Aug 2024
Family
2 review
Outstanding
Posted on Aug 4, 2024
First of all, the service. The lady at the front desk is patient, has a good attitude, and speaks in a friendly manner. The front desk of the hotel is also clean and bright. I like the color scheme of the room. It feels warm and clean. The sheets and quilts are not damp and are very comfortable. The pillows are memory foam. The facilities are also complete. This trip is great, especially the shower head. The water splashes a lot. The shampoo and conditioner are of great quality. Other hotels I stayed in are not as good. The experience is great. The round-trip shuttle is also quite awesome! Convenient travel, close to Disney Airport. I was busy taking pictures of this huge full-length mirror and forgot to take pictures of the hotel. Experience 100 points
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Response from Property: Dear Duoyou, hello~ Thank you for staying at Atour Hotel Shanghai Pudong Airport Chuansha Road Subway Station. Enthusiasm, efficiency and considerate service are what we should do. Duoerjia has a quiet and bright lobby, a rich variety of breakfasts, a quiet book bar, and comfortable and clean guest rooms. Duoerjia is also in a good location... Located at No. 5229 Chuansha Road, adjacent to Disneyland, Line 2 goes directly to Pudong Airport, Lujiazui, Jing'an Temple, Hongqiao Airport, Nanjing East Road Pedestrian Street, Yu Garden... The location is excellent. Duoer carefully measures body temperature and strictly disinfects during this special period to create a worry-free stay environment. We are committed to providing you with a cordial and thoughtful stay experience. Duoer meets you unexpectedly and blooms more beautifully because of your affirmation. Satisfaction is just the starting point. Surprise and touching are Duoer's pursuit. Looking forward to meeting you again!