Ibis Styles Hotel (Shanghai Caohejing) Reviews
Ibis Styles Hotel (Shanghai Caohejing)
No.208 Donglan Road, Minhang District, Shanghai, 201102, ChinaView Hotel Details
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Ibis Styles Hotel (Shanghai Caohejing) Guest Reviews
4.7/5
Outstanding
471 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(471)
Positive reviews(466)
Reviews with photos/video(69)
Friendly front desk staff(51)
Easy to get around(41)
Delicious breakfast(33)
Awesome amenities(26)
Quiet & comfortable(26)
Large rooms(22)
Convenient parking(15)
Close to metro(11)
Negative reviews(5)
Wee Hook
Guestroom (2 beds)
Stayed in Apr 2024
Family
14 review
Very Good
Posted on Apr 10, 2024
I am quite happy to stay at Ibis Styles Hotel Caohejing. Staffs are very helpful to attend to your request. The rooms with twin beds can actually accommodate for 4 persons. Breakfast variety is acceptable and suit our taste. About 700m walk from Hongmei Road metro station and have alot restaurants and shops. Nearby there is a shopping mall about 800m away. I think my stay is worth and enjoyable.
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Zhen
Guestroom (2 beds)
Stayed in Dec 2023
Family
4 review
Amazing
Posted on Dec 10, 2023
I was staying for 3 nights. The staffs really helps me alot, even they don't understand English so well. But they always give their best to communicate with us. The food OK, the room cleanliness OK.
Response from Property: Your praise fills Xiaoyi with infinite motivation. Xiaoyi will show the best to every guest. Thank you for your support, thank you for your praise, and look forward to your next stay~
Anirut
Guestroom (2 beds)
Stayed in Apr 2024
Business travelers
1 review
Posted on Jun 21, 2024
They don't change the bedsheet, only make the bed. Poor cleanliness. The room smelled.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable comments are very important to us. We change the bed sheets and quilt covers every three days during your stay. If you need to change them every day, you can contact the front desk room phone and dial 0. We will solve your problem online for you 24 hours. We will inform the relevant departments of your comments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Guestroom (2 beds)
Stayed in Dec 2023
Family
3 review
Posted on Jan 9, 2024
Staffs don’t speak english at all
Cleanliness is ok
Breakfast is poor
Response from Property: Dear guests, hello! Thank you very much for your stay and your review of the hotel. We apologize for not giving you a satisfactory accommodation experience! Regarding the issues you mentioned, we will strengthen staff training to provide you with a more comfortable stay experience next time. All hotel staff warmly look forward to your visit again!
Guest User
Double Room
Stayed in Apr 2023
Travel with friends
1 review
Outstanding
Posted on Apr 2, 2023
We enjoyed staying here, and we appreciated the staff wanting our stay to be comfortable. They offered to move us to a double bed room, instead of a large bed room, because it would be quieter. The beds were a little harder than I like, but we still slept well. The hotel had robots to bring takeout deliveries to our room, which was very cool. Breakfast was okay, but it would be nice to have an option of soy milk. We would consider staying here again.
Shantouxuebietai
Guestroom (2 beds)
Stayed in Aug 2024
Travel with friends
1 review
Outstanding
Posted on Aug 23, 2024
Facilities: very good
Hygiene: very clean
Environment: Very nice and quiet
Service: Excellent!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Bobo521
Superior Double Room
Stayed in Aug 2024
Solo travelers
22 review
Outstanding
Posted on Aug 21, 2024
The room is clean and tidy, the front desk service is in place and very welcoming
Original TextTranslated by Google
Response from Property: Hello dear customer! Your five-star review is so important to us! Thank you very much for giving us such a satisfactory review. We will continue to work hard and redouble our efforts to live up to your praise. We look forward to your stay again!
Guest User
Business Double Room
Stayed in Jul 2024
Family
5 review
Outstanding
Posted on Jul 25, 2024
The room is very good, quite large, and clean! My wife and I stayed here with our baby for four days. Thank you very much to the front desk staff, they are very friendly! I will leave for home soon! I give you a good review and will choose this place again next month! For such a room and such a price, I think the price-performance ratio is still acceptable!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
helena kim
Guestroom (2 beds)
Stayed in Jul 2024
Family
4 review
Amazing
Posted on Jul 15, 2024
There are many restaurants nearby, the room is not smelly, the style is young and modern, and the waiters are nice. Drinking water is available at any time. The soundproofing is not good, and the TV sound is a little inaudible. The breakfast is delicious and rich, millet porridge, rice porridge, tofu brain, glutinous rice steamed buns, tea eggs, boiled eggs, whole wheat bread, watermelon🍉 Hami melon, cherry tomatoes, stir-fried vegetarian dishes are delicious, fried rice, steamed yam, corn🌽, yogurt, milk, soy milk, etc. The breakfast fee is worth it.
No matter which city you go to, you can't go wrong with Ibis.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support and recognition of our hotel. Everything we do is to bring a different stay experience to each guest. We are really touched to see your satisfaction and affirmation. We will Keep up the good work, always ready, and welcome you back anytime.
Guest User
Superior Double Room
Stayed in Jun 2024
Business travelers
35 review
Posted on Jul 10, 2024
The lady at the front desk was very considerate. She even offered to lend me an umbrella when it was going to rain. The breakfast dishes were just okay. Although there were not many varieties, the taste was acceptable. However, the cleaning lady was very stingy and asked for a tissue. Not given
Original TextTranslated by Google
Guest User
Business Double Room
Stayed in May 2024
Family
7 review
Great
Posted on May 5, 2024
The space is quite large and the bathroom is clean. There is a massage chair in the bedroom, which is just right for a massage after a trip. The massage chair is a bit old and makes strange noises, but it does not affect its function.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay. Your stay experience may not meet your expectations, but we will work hard to improve the overall product. If you are not satisfied with anything during your stay, please feel free to contact us and we will try our best to help you solve it. We have arranged for an engineer to repair the massage chair problem you mentioned, and have conducted a comprehensive inspection of all rooms. I hope you can see our efforts and progress, and look forward to your stay again!
Guest User
Double Room
Stayed in May 2024
Couples
7 review
Outstanding
Posted on May 9, 2024
The room is very good, comfortable, clean and sanitary, and the service is also very good
Original TextTranslated by Google
Response from Property: Your praise has given Xiaoyi unlimited motivation. Xiaoyi will show its best side to every guest. Thank you for your support and affirmation. We look forward to your next stay~
Xiaohulitaotao
Guestroom (2 beds)
Stayed in Apr 2024
Family
4 review
Outstanding
Posted on Apr 5, 2024
The location is very convenient, about 10 minutes walk from Line 12, there are many food nearby, Donglan Road and Gumei Road have a lot of food, there is a parking lot next to the hotel where you can get coupons. The breakfast is also rich and the variety is OK. The waiter is very polite, the room is clean, I will consider it again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am very happy that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service provider. What we have been pursuing will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!
Guest User
Guestroom (2 beds)
Stayed in Feb 2024
Family
3 review
Outstanding
Posted on Feb 14, 2024
Very good, very satisfied; 10 minutes away from the light rail; breakfast is rich, coffee is very good, there are many places to eat nearby; the accommodation environment has a very quiet side.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Anonymous User
Guestroom (2 beds)
Stayed in Aug 2024
Other
2 review
Posted on Aug 17, 2024
First time writing a negative review. When I arrived at the hotel at 11 o'clock that night, I was told by the front desk that the room type I booked was no longer available. I wanted to upgrade to a room type, but I needed to pay extra. I was speechless. I often stay in hotels owned by Huazhu Club, and this is the first time I have encountered someone so unreasonable. Later, I was told that I could scan the QR code without adding any extra money. I scanned the Huazhuhui code twice. You were destroying the Huazhuhui’s signboard.
Original TextTranslated by Google
Response from Property: Hello dear customer! I'm very sorry that you were not satisfied with your stay this time. Regarding your feedback, I learned from the front desk that we have upgraded our only suite for you free of charge in advance. One of the beds is 1.8 meters, so that you can stay comfortably. To be more comfortable, we will give you a free breakfast. Scan the code to get a breakfast coupon. We will conduct training and learning with the front desk again. If you have any questions during your stay, you can call the front desk 24 hours a day. We will answer you at any time. Hope Please give us a chance to explain by staying at our hotel again!