No. 111 Nandan East Road, Xuhui District, Shanghai, 200030, ChinaView Hotel Details
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Hanting Hotel (Shanghai Xujiahui Center) Guest Reviews
4.8/5
Excellent
1293 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1293)
Positive reviews(1267)
Reviews with photos/video(119)
Delicious breakfast(106)
Classy environment(98)
Friendly front desk staff(89)
Quiet & comfortable(49)
Would stay again(21)
Close to metro(19)
Convenient public transportation(10)
Clean bathrooms(8)
Negative reviews(26)
Cacholla
Superior Double Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 25, 2024
The staffs are friendly and helpful. The hotel room is clean .
Muhammad Azmi bin Md Anuar
Superior Double Room
Stayed in Dec 2023
Family
2 review
4.7/5
Amazing
Posted on Dec 22, 2023
the hotel stay is great. room was clean. shower head water pressure was strong. nice to bath.
the drawbacks - the distance from the metro to the hotel ( approx > 10 mins walk ) and the basement of the metro to the city level 1, need to go up up the stairs. difficult for someone like us - with luggage and 2 baby strolley.
but overall still a great place to stay in.
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively. Now we have added a self-service laundry room. We only hope to take good care of your clothes 24 hours a day and make it more convenient for you. Comfortable experience. We look forward to having you come again to review our progress, and wish you a happy day!
Guest User
Queen Room A (No window)
Stayed in Dec 2023
Couples
10 review
5.0/5
Outstanding
Posted on Dec 5, 2023
It was the second time I stayed at this hotel.It is good and would stay there again.
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively. Now we have added a self-service laundry room. We only hope to take good care of your clothes 24 hours a day and make it more convenient for you. Comfortable experience. We look forward to having you come again to review our progress, and wish you a happy day!
Guest User
2-bed Room
Stayed in Oct 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 16, 2023
We stayed in this hotel for more than twoweeks. The front desk manager 小丁 was always very king, hard working, and helpful. Everyone else was really nice too. The only complaint I have is that the room price fluctuate quite a lot from day to day and even within the same day which made booking my weeks long stay difficult and more costly. This is beyond the control of the staff of course. Would appreciate the booking system rewards longer stay.
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively. Now we have added a self-service laundry room. We only hope to take good care of your clothes 24 hours a day and make it more convenient for you. Comfortable experience. We look forward to having you come again to review our progress, and wish you a happy day!
Guest User
Superior Double Room
Stayed in Oct 2024
Family
2 review
2.5/5
Posted on Oct 27, 2024
There are two points of dissatisfaction. 1⃣️The room we stayed in was in the back building. The waiter should have guided us to take the elevator in the back instead of letting us take the elevator in the lobby. After going upstairs, we had to go around and around and down a few steps before we reached the room. 2⃣️At 23:00, I called the front desk to ask for two cotton swabs, but no one answered.
I was given a mini bag of crispy corners and two small twists when I left the hotel. I asked my husband to give a good review. I should improve the service a little bit. Although it is a fast hotel, it should take every single guest seriously.
Original TextTranslated by Google
Guest User
2-bed Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 22, 2024
Convenient transportation, very close to Xujiahui subway station, very convenient for travel, nearby Metro City and Hang Lung shopping mall are all available for shopping; stay for 5 consecutive days, economical and affordable, clean and tidy, breakfast is provided, basically meets travel requirements.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things attentively and providing attentive service. We have added a self-service laundry room, which is willing to take care of your clothes 24 hours a day and give you a more convenient and comfortable experience. We look forward to your visit again to review our progress and wish you a happy day!
Guest User
2-bed Room
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 6, 2024
Good service, cost-effective, clean room, recommended, convenient location, convenient travel
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things attentively and serving attentively. We have added a self-service laundry room, which is willing to take care of your clothes 24 hours a day and give you a more convenient and comfortable experience. We look forward to your visit again to review our progress and wish you a happy day!
Guest User
Double Room
Stayed in Sep 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Sep 4, 2024
The hotel environment is clean and the front desk service is considerate.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things attentively and serving attentively. We have added a self-service laundry room, which is willing to take care of your clothes 24 hours a day and give you a more convenient and comfortable experience. We look forward to your visit again to review our progress and wish you a happy day!
Anonymous User
Double Room
Stayed in Jul 2024
Other
10 review
2.8/5
Posted on Jul 12, 2024
It's a 10-minute walk from the subway station, but it's quite convenient to ride a bicycle. The whole hotel has two buildings, and most of the rooms are arranged in the building on the left of the courtyard. The elevator to the upper floor is in the building on the right. The two buildings feel like they are connected by a plank bridge, and the corridor is narrow and winding. The room is quite large, but there is no sound insulation at all. You can hear the clearing of the throat and spitting of the neighbors clearly, not to mention the sneezing and talking. The sound is very audible... It affects the quality of sleep. The whole building feels like a big box, and the room is like a temporary space made of a layer of board partitions. There was also a knocking sound in the morning when checking in. The hotel replied that the downstairs was smashing the wall, but the service attitude was good and it was slightly relieved after timely communication.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for leaving your valuable voice. We are sorry that we did not give you a satisfactory stay experience during your stay. We will actively improve the shortcomings. Our growth needs your support and company! Comfort is good. We firmly believe. Satisfaction is just the starting point. Touching and surprise are what we have been pursuing. We look forward to meeting you again. I wish you a beautiful mood every day and a happy life!
Guest User
Queen Room A (No window)
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 26, 2024
It was my first time staying in this hotel. It was unexpectedly good. The room was very clean and tidy. The sanitation service was very enthusiastic. There were umbrellas to borrow on rainy days, which was very considerate. The breakfast was very rich. There were laundry facilities and simple fitness facilities. Robots delivered food. I highly recommend it👍
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things attentively and providing attentive service. We have added a self-service laundry room, which is willing to take care of your clothes 24 hours a day and give you a more convenient and comfortable experience. We look forward to your visit again to review our progress and wish you a happy day!
Jingchenzhuzz
Superior Double Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 20, 2024
It was my first time in Shanghai, and I chose this hotel. I'm glad I made the right choice. The room was very cozy, the front desk service was very good, and the breakfast was very rich. I plan to stay a few more days and will extend my stay!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things attentively and providing attentive service. We have added a self-service laundry room, which is willing to take care of your clothes 24 hours a day and give you a more convenient and comfortable experience. We look forward to your visit again to review our progress and wish you a happy day!
Guest User
Queen Room A (No window)
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 20, 2024
It is very convenient to walk to the subway station. The lobby manager helped with the luggage, which was very considerate. The room was clean and hygienic. The staff was very enthusiastic. They also gave mineral water when checking out.
Original TextTranslated by Google
Guest User
Queen Room A (No window)
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 15, 2024
The room was very clean and tidy, the service was friendly, the breakfast was very rich, the check-out was late, and water and snacks were given
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things attentively and providing attentive service. We have added a self-service laundry room, which is willing to take care of your clothes 24 hours a day and give you a more convenient and comfortable experience. We look forward to your visit again to review our progress and wish you a happy day!
Anonymous User
2-bed Room
Stayed in Jun 2024
Other
2 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The room was clean and hygienic. They knew we were going to the hospital late and helped me check out later. The front desk lady and brother were very considerate. Thumbs up! Very good😄😄😄😄
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things attentively and providing attentive service. We have added a self-service laundry room, which is willing to take care of your clothes 24 hours a day and give you a more convenient and comfortable experience. We look forward to your visit again to review our progress and wish you a happy day!
Guest User
Queen Room A (No window)
Stayed in Jun 2024
Other
7 review
5.0/5
Outstanding
Posted on Jun 7, 2024
The guy at the front desk knew that we were college entrance examination candidates, so he took the initiative to upgrade the room and allowed us to check out later. He was very considerate and gave us a good review👍
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things attentively and providing attentive service. We have added a self-service laundry room, which is willing to take care of your clothes 24 hours a day and give you a more convenient and comfortable experience. We look forward to your visit again to review our progress and wish you a happy day!