Shanghai Yaoting Lingju (Jing'an Temple Branch) Reviews

Response from Property: We are sorry to receive negative reviews. We will immediately improve the areas where we did not do well, but we are not willing to acquiesce to the untrue parts. The bedding, quilt cores, and pillow cores used in our home are all purchased from the regular supply chain. We compared the products with the same quality in many four-star and five-star hotels. The aromatherapy and toiletries we chose were purchased through regular channels. , and they are all mid-range products and not inferior products. Because many foreign customers are easily acclimatized, we have specially selected some mid-to-high-end aromatherapy products that are more friendly to various physiques and skin types. Customers cannot accept this because the toiletries are in barrels. By default, they are inferior products. At the same time, I understand that inferior products are products with three defects or products that cause discomfort. For example, your judgment standard is whether L'Occitane or Hermès is not inferior. Please also state your standards clearly. As for the sewer smell mentioned by customers, we have installed similar products such as check valves. Since the opening, no customers have reported any similar sewer problems. (Please consider the wording of holding your nose for two days.) Finally, let me say this customer’s decision I stayed for 2 days. I checked in until midnight on the first day and had to apply for a refund for the second day. The reason was that my itinerary had changed and I was going to Hangzhou. I communicated with them that because it was a holiday and the room was reserved, it was non-refundable. I could refund half of the second day's price or keep the room fee. Spend next time. The other party chose to continue to stay before writing a negative review, and then changed his story and said it was a room problem. Regarding the long hair on the bedding, because our family uses a disposable four-piece set, the aunt cleans and replaces it every day. There are pictures and videos to prove it. The cleaning aunt in your room has very short hair, and there is one hair on the brand new disposable bed sheet. I can't think of any other possibility for such long hair except that you put it there deliberately. Also, why is it necessary to take pictures of the area under the cupboard where cleaning tools and rags are stored? If you yourself know that the times are progressing, please consider your words and deeds when using regional labels. Thank you!