Home Inn (Shanghai New International Expo Center Beicai Subway Station) Reviews
Home Inn (Shanghai New International Expo Center Beicai Subway Station)
2F No.1097 Hunan Road, Pudong New Area, Shanghai, ChinaView Hotel Details
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Home Inn (Shanghai New International Expo Center Beicai Subway Station) Guest Reviews
4.6/5
Very Good
953 review
Verified reviewsLocation4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(953)
Positive reviews(898)
Reviews with photos/video(134)
Friendly front desk staff(78)
Classy environment(77)
Large rooms(36)
Close to metro(29)
Average sound insulation(28)
Would stay again(18)
Convenient public transportation(16)
Tasty coffee(6)
Negative reviews(55)
Guest User
Superior Queen Room
Stayed in Mar 2024
Solo travelers
8 review
Very Good
Posted on Apr 2, 2024
Good to stay there. Have a good service staff
Response from Property: Honey! Thank you so much for your comments! We value your comments very much, your comments let us know more about our service and quality. We will continue to strive to improve the quality of our services and provide you with a better experience. At the same time, we also welcome more guests to our hotel experience. Thanks again for your support! Wish you a pleasant trip!
Durian Freeze Dried
Family Room
Stayed in Jun 2024
Family
1 review
Posted on Jul 18, 2024
price is high considering that its a small hotel, its location and amenities. breakfast is bad and expensive. no parking at the hotel. had to park 50m from the hotel and cost 160 cny for overnight parking!
Response from Property: Dear guests, thank you for choosing our hotel and sharing your stay. Regarding prices, our hotel is committed to providing high quality service and comfortable accommodation. While our prices may be relatively high, we believe that with the facilities and services we offer, your stay experience is worth it. We have noticed your dissatisfaction with breakfast. There is no restaurant in the hotel, so we have to pack breakfast. We are working hard to improve the quality of breakfast. Regarding the parking issue, we understand that this is an inconvenience to you. At present, there is really no parking lot in our hotel, there is a paid parking lot nearby. We sincerely hope that you can come back again after our improvement and experience our more perfect service. Thank you again for your valuable comments and look forward to your visit again.
OatmealAve
Superior Queen Room
Stayed in Jun 2024
Business travelers
1 review
Very Good
Posted on Jun 27, 2024
The place is pretty Chill actually, the staff were really cool and helpful to me
Response from Property: Honey! Thank you so much for your comments! We value your comments very much, your comments let us know more about our service and quality. We will continue to strive to improve the quality of our services and provide you with a better experience. At the same time, we also welcome more guests to our hotel experience. Thanks again for your support! Wish you a pleasant trip!
Art carving
Superior 2-bed Room
Stayed in Jul 2023
Couples
1 review
Posted on Jul 23, 2023
Personal dont understanding English. Hotel ONLY FOR CHINAs tourists! I bout with breakfast, but they have no restaurant, no dining room!!! It was fake on foto. They show on trip.com 3 big plate with food, but in fact it was only dry ration!
Response from Property: Dear guest, I am very sorry for not being able to give you a good stay. We value your comments and experience very much. Regarding your comment, we understand your feeling very much. In order to facilitate each guest, our hotel specially designed the morning road, some hotels provide restaurant breakfast service, but in fact, we do not have a restaurant and dining room. We are very sorry that the 3 large plates of dinner you saw on trip.com are actually only dry food. We will take steps as soon as possible to improve our services and facilities to meet the needs and expectations of you and all our guests. Thank you again for your feedback and support and we will do our best to make your stay even better. Wish you a pleasant trip!
Anna gana
Guestroom (2 beds)
Stayed in May 2023
Business travelers
8 review
Posted on Jun 23, 2023
👍 clean,
Response from Property: Dear guest: Hello! Thank you very much for your comments, we are in order to further improve our environment comfortable clean health services. Your praise is our greatest motivation, we hope you will stay with us again and enjoy a more satisfying experience.
Bryson77
Family Room
Stayed in Nov 2023
Family
9 review
Outstanding
Posted on Jan 7, 2024
Good, clean and convenient
Response from Property: Honey! Thank you so much for your comments! We are very grateful to you for your recognition of our hotel environment, cleanliness, comfort and service. This allows us to provide you with a better service. In addition, we have been committed to providing quality services and facilities, hope to get your return visit and praise!
Tan Din Xin
Peaceful Sleep Double Bed Room
Stayed in Jul 2024
Business travelers
2 review
Outstanding
Posted on Jul 29, 2024
Nice room
Skyzhang
Superior 2-bed Room
Stayed in Jun 2023
Business travelers
16 review
Outstanding
Posted on Jun 10, 2023
Good service 👍👍
Response from Property: Dear guest: Hello! Thank you for choosing Home Inn Shanghai New International Expo Center. Thank you very much for your review! We attach great importance to your comments about our hotel staff, as this represents your recognition and trust in our hotel. We will continue to work hard to provide you with the best service experience. Let you leave a good trip memories, thank you again for your comments!
Mr. IRFAN
Guestroom (2 beds)
Stayed in Mar 2023
Business travelers
12 review
Outstanding
Posted on Mar 15, 2023
Excellent
Guest User
Guestroom (2 beds)
Stayed in Oct 2024
Solo travelers
11 review
Very Good
Posted on Oct 24, 2024
There are many rooms, and it is close to restaurants and shopping. It is close to the Bund and Nanjing Road. It is also very convenient to go to Lujiazui and the subway.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for choosing to stay at Home Inn NEO---Home Inn Select Shanghai New International Expo Center. Regarding the breakfast not being self-service, since the hotel does not have a restaurant, the breakfast is a simple breakfast in the form of a package, which is displayed on the reservation platform. There are many places to eat breakfast about 200 meters around the hotel, which is also very convenient. It is our honor to provide you with satisfactory service. Life is prosperous and busy, and we keep running between dreams and reality. Your satisfaction is our greatest support and encouragement. Thank you for your support and wish you a happy life!
Xiaobai343
Superior Queen Room
Stayed in Sep 2024
Solo travelers
9 review
Outstanding
Posted on Sep 12, 2024
The evaluation of the hotel room varies according to personal experience. Here are some possible evaluation contents:
- The location is very good, with convenient transportation and many restaurants and shops around.
- The room is spacious and bright, the furniture is comfortable, and the bedding is of high quality, which makes people feel very relaxed.
- The facilities are complete, including free Wi-Fi, mini bar, air conditioning, etc., which can meet daily needs.
- The service attitude is good, the staff is warm and thoughtful, making people feel warm and comfortable.
- The sanitation is good, the sheets and towels are very clean, which makes people feel at ease.
- The price is reasonable, the cost performance is very high, and it is worth recommending to other travelers.
Original TextTranslated by Google
Response from Property: Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Home Inn Select Shanghai New International Expo Center Station will be the warmest and most unique one in your memory! Come back to "home" often.
Anonymous User
Guestroom (2 beds)
Stayed in Sep 2024
Business travelers
3 review
Outstanding
Posted on Sep 10, 2024
The front desk lady is very friendly and highly recommended! There is also free tea in the lobby
Original TextTranslated by Google
6/9
Guest User
Guestroom (2 beds)
Stayed in Aug 2024
Other
5 review
Outstanding
Posted on Aug 18, 2024
The facilities are complete and perfect, the hygiene is clean and tidy, it is very close to Disneyland, and it is very convenient to get to Disneyland by bus or subway. There is also a shopping mall near the hotel with a lot of food and entertainment, and there are also many snacks. I highly recommend it
Original TextTranslated by Google
6/9
Guest User
Superior Queen Room
Stayed in Aug 2024
Other
2 review
Outstanding
Posted on Aug 2, 2024
The room is nice, the service attitude is also OK, the front desk also gave small gifts, and there are robots delivering things
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time!
Anonymous User
Superior Queen Room
Stayed in Jun 2024
Other
1 review
Posted on Jun 30, 2024
Two interesting places. 1. We checked in temporarily. We saw a king-size bed room in the photos on Ctrip. We booked it. But the front desk lady arranged a single room for us, which was not in line with the reservation. The room we were given was obviously a single room, and the bed was not a king-size bed.
2. After we asked to change rooms, something even more outrageous happened. As soon as we entered the room, our cell phone had no signal at all. The network was completely disconnected. We also had to have a network to receive text messages to connect to the wireless network, which was equivalent to being locked up in the room. We called the front desk, and the original reply from the front desk was, "There is no signal in the king-size bed room. Is it always like this? ? ? Go out of the room and connect to the Internet." Now you can still find places and hotels without signal in Shanghai. Please make your own decision, readers.
I rarely give bad reviews. I was really pissed.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time to share your experience. We sincerely apologize for the inconvenience this has caused you and this is an area we need to improve. Regarding room arrangements, our policy is to do our best to provide guests with room types that match the reservation information. There may be cases where the room type does not match the reservation. We apologize for the inconvenience caused to you. We will immediately strengthen communication with Ctrip and other cooperative platforms to ensure the accurate transmission of booking information and avoid similar errors from happening again. As for the wireless network issue, we deeply regret the inconvenience this has caused you. We will immediately check and optimize the hotel's network facilities to ensure that all rooms can provide stable and fast network services. We are deeply sorry for the network issues we are experiencing today. The hotel network coverage and quality will be improved to ensure that every guest can enjoy a smooth network experience. We sincerely apologize for the inconvenience and our goal is always to provide high quality service. Thank you again for pointing out the problem. We look forward to the opportunity to compensate for your dissatisfaction and provide a more comfortable and convenient accommodation experience.