To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(1346)
Positive reviews(1290)
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Delicious breakfast(294)
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Negative reviews(56)
Guest User
Queen Room With Courtyard View
Stayed in Jul 2024
Family
1 review
3.0/5
Posted on Jul 16, 2024
For a 5 star hotel this hotel considered to be average.. so there’s more hotels out there you could look at.
Response from Property: For lunch, you can order Yunnan cross-bridge rice noodles on the first floor! For dinner, you can eat yak beef sashimi and authentic yak beef hotpot on the third floor! You can rent an oxygen machine at any time to avoid hypoxia on the plateau! Thank you for meeting me! Tashi Delek!
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Anonymous User
Business Queen Room
Stayed in Jun 2024
Couples
9 review
3.5/5
Posted on Jun 28, 2024
We chose this hotel only for its proximity to the bus terminal. We also arrived late at night and just needed a simple night rest. Otherwise, we would recommend finding other accommodations .
On our arrival, we took a taxi to the main road beside the hotel as there were construction works going on in front of the hotel entrance. The walkway to the hotel lobby was a bit dark and the hotel lobby was also dimly lit when we entered. Not as seen in the photos for the hotel.
We were assigned a smoking room at first and the smell of smoke lingering in the room was too heavy for us to handle. We had to immediately request for a change which the staff promptly assisted us with since our accommodation option was by right for non-smoking.
We had another concern for our new assigned room which is the door could not be securely chain locked for safety reasons but we were too tired on our arrival to raise it to the staff.
The next morning, there was a decent spread of Chinese breakfast buffet included in our stay. We had a quick bite before checking out early.
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Response from Property: For lunch, you can order the authentic Yunnan cross-bridge rice noodles on the first floor, which is very cost-effective! For dinner, you can eat yak beef sashimi and authentic yak beef hot pot on the third floor! You can rent an oxygen machine at any time if you are hypoxic on the plateau! Thank you for meeting me! Tashi Delek!
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kenzo932
Queen Room With Courtyard View
Stayed in Dec 2023
Couples
34 review
5.0/5
Outstanding
Posted on Dec 12, 2023
Unpredictable good from this price
We regret me for the breakfast and the dinner
Response from Property: Thank you for meeting me! Tashi Delek!
Ekkapoom Saepang
Business Queen Room
Stayed in Apr 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The room is clean , tidy , comfortable. Good view from hotel room and good taste of breakfast. Location is near to bus station which is easy to go to Deqin by bus.
Response from Property: Dear distinguished guest, thank you very much for your recognition of our hotel. We will work even harder and welcome you to stay at our hotel again!
Quentin-M
Business Queen Room
Stayed in Sep 2023
Family
9 review
5.0/5
Outstanding
Posted on Sep 15, 2023
Really nice hotel, quite Chinese style . Clean and calm. Not too far from old town.
breakfast is written in Chinese , so have a guess sometimes :)
Response from Property: Thank you very much for your recognition of us and wish you a pleasant journey!
A singular traveler
Business Queen Room
Stayed in Feb 2023
Solo travelers
12 review
4.2/5
Very Good
Posted on Feb 17, 2023
This hotel is located in the north part of Shangri-La, about 10 minutes drive from the old city of Shangri-La and within walking distance from the bus terminal.
The hotel room was very cozy and clean. The breakfast was excellent, and included some tasty ******* breads.
The only issue I had was that the hotel does not work with a travel agency. The hotel staff suggested that I go to the old city and find a travel agency there, which I did.
Response from Property: Dear guest, thank you for your praise and affirmation of Anxin Tangchen Oxygen Supply Hotel. Anxin Tangchen Hotel is a five-star hotel integrating accommodation, catering, conferences, traditional Chinese and ******* medicine clinics, tea art and other functions. It provides Free breakfast, free pick-up, smart home, and other facilities and services. The hotel is close to the Shangri-La Bus Station. The entrance is the Nachi River and the entrance of the Shambhala National Unity Park. Dukezong Ancient City, Songzanlin Temple and other national scenic spots are all in the hotel Within 2.8 kilometers, the location is superior. The hotel is currently the only five-star hotel in Shangri-La that is equipped with medical-grade oxygen equipment in the room. Thank you again for your satisfaction with the hotel and service, and look forward to your and family coming again! Tashi Dele!
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Nofianti
Executive Twin Room With Oxygen Supply
Stayed in Apr 2023
Family
7 review
5.0/5
Outstanding
Posted on Apr 26, 2023
The receptionist are very helpful, especially Ms Lin, the hotel manager. She is great.
Response from Property: Dear guest, thank you for your praise and affirmation of Anxin Tangchen Oxygen Supply Hotel. I sincerely hope that I will have the opportunity to get your more detailed suggestions in the future. Anxin Tangchen Hotel is a Chinese and ******* medicine clinic integrating accommodation, catering, conference , tea art and other multi-functional five-star hotels, providing free breakfast, free pick-up, smart home, and other facilities and services. National scenic spots such as Zong Ancient City and Songzanlin Temple are all within 2.8 kilometers of the hotel. The location is superior. The hotel is currently the only five-star hotel in Shangri-La that is equipped with medical-grade oxygen-generating equipment in the room. Thank you again for your support of the hotel and its services We are very satisfied and look forward to seeing you and your family again! Tashi Dele!
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Benedict
Executive Twin Room With Oxygen Supply
Stayed in Aug 2023
Travel with friends
6 review
4.5/5
Great
Posted on Aug 17, 2023
Hotel is a bit aged. Needs to be refreshed.
Response from Property: Thank you very much for your warm reminder. We will follow your suggestions for maintenance during the off-season! Thank you for meeting me! Thank you for having you!
Guest User
Executive Room - Courtyard-View (2 beds)
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 7, 2024
very good service
clean
Response from Property: 感恩遇見!扎西德勒!
Simon
Executive Queen Room
Stayed in Feb 2022
Couples
5 review
3.7/5
Posted on Feb 13, 2022
This is quite a palatial place, but seems a little dated. The room was very comfortable, however the elevator has a bad smell in it. They had a great dinner banquet set up in the restaurant with western and Chinese food, it was very generous (cost 88 yuan per person for those staying in the hotel). The hotel is located alongside a small waterway which would be pleasant for a stroll. The staff were very attentive (but only spoke Mandarin). We were there in a slow time (just at the end of Spring Festival with CoVid still affecting international travel) so breakfast was a simple bowl of rice noodles brought to the room.
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Response from Property: Hello, thank you for staying at Anxin Tangchen hotel in Shangri La! After countless receptions, the hotel will inevitably leave traces of years. We will continue to strengthen the daily maintenance of equipment and facilities. At the same time, we have been committed to providing guests with a warm and comfortable accommodation environment and creating a intimate "home away from home" for you. We will also make up for this deficiency with better service. I hope you will continue to pay attention to and support us. Thank you again for your comments and sincerely look forward to your coming again.
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BV.
Executive Queen Room
Stayed in Jan 2022
Couples
23 review
3.0/5
Posted on Jan 28, 2022
good location inside the village, but old facilities. so it is very cold during Winter time
Response from Property: Thank you very much for choosing Anxin Tangchen hotel. You can enjoy free pick-up service, free floor heating and air conditioning in the room. If you have any questions during your stay, you can contact the hotel front desk at any time. Welcome to stay next time!
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Guest User
Nachi River-View Twin Room With Oxygen Supply
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 18, 2024
The hotel is conveniently located, with convenient transportation and travel. The room is bright and warmly decorated, giving people a feeling of being at home. The bed is soft and comfortable, allowing people to have a good night's sleep. The service is warm and thoughtful, the attitude is friendly, the breakfast variety is rich, the network speed is very fast, and it is convenient to surf the Internet anytime and anywhere. The disposable supplies in the room are very complete, the oxygen concentrator works very well, and there is a laundry room with disposable drying, which is very convenient. The scenery of the park at the door is very good. It feels very good and is worth recommending 👍
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Original TextTranslated by Google
6/7
Response from Property: Thank you for meeting me!
Guest User
Executive Room - Courtyard-View (2 beds)
Stayed in Oct 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Oct 25, 2024
The room is very clean and sanitary, the service staff is very enthusiastic, the location is also very good, close to the ancient city, the meals are rich, and it reflects the characteristics of Shangri-La. I am very satisfied with my stay and will recommend it to my friends.
Original TextTranslated by Google
Response from Property: Thank you for meeting me!
Guest User
Executive Room - Courtyard-View (2 beds)
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The room was very clean, the breakfast was very good, and the noodles I had in the morning were particularly delicious
Original TextTranslated by Google
Response from Property: Thank you for meeting me! Tashi Delek!
Guest User
Executive Twin Room With Oxygen Supply
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The room is very clean, the service is very good, the location is very good, you can see Songzanlin Temple, the breakfast is great, highly recommended
Original TextTranslated by Google
Response from Property: You can see Songzanlin Temple from the viewing room of Songzanlin Temple! Thank you for meeting me! Tashi Delek!