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Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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Positive reviews(592)
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Negative reviews(11)
Guest User
Ta'Er-Sky-High Double Bed Room (Member Projector + Private Balcony With Washing Machine)
Stayed in Aug 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Aug 12, 2024
It was better than expected, and the service was very considerate. We were originally traveling with two people, but after we booked the B&B, we added a friend, and the B&B also promptly added corresponding supplies for free. The location is also very good. The streets are empty in the morning, but full of small stalls at night. You can choose whatever you want to eat or drink with your eyes closed.
Original TextTranslated by Google
Response from Property: Thank you for your praise and recognition. The best advertisement is the word-of-mouth recommendation from the guests. Every demand of the guests is the direction for which we sincerely strive. We look forward to the next trip and we can create more perfect services for you^_ ^
The location of the B&B is really convenient. It is very close to the nearby Longyan South Road and Baihua Road. The room is also very clean and hygienic. The scenery in the high-rise building is beautiful and quiet. The access control downstairs is very safe. There are many delicious food options downstairs. The service provided by the lady at the front desk is also very good. It is highly recommended to choose this hotel when visiting Shantou.
Original TextTranslated by Google
Response from Property: Thank you for your praise and recognition. The best advertisement is the word-of-mouth recommendation from the guests. Every demand of the guests is the direction for which we sincerely strive. We look forward to the next trip and we can create more perfect services for you^_ ^
Guest User
Misty Spring - High Altitude Medieval Atmosphere (High Altitude Landscape Room)
Stayed in Jul 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jul 12, 2024
The transportation is convenient. There is Vientiane City downstairs. Opposite is Chengchuan Zhicha and many delicious foods. You can eat everything. It is also very close to Longyan South Food Street. You can walk or use eMule downstairs. The facilities are complete and there is a refrigerator. There is also a washing machine, projector, and free disposable towels available. It is super nice. The housekeeper responded very quickly. When I asked if there is a charge for disposable bath towels, he immediately replied, "All supplies in the room are free, so please feel free to use them." It's so heartwarming. ,like
Original TextTranslated by Google
Response from Property: Thank you for your praise and recognition. The best advertisement is the word-of-mouth recommendation from the guests. Every demand of the guests is the direction for which we sincerely strive. We look forward to the next trip and we can create more perfect services for you^_ ^
Guest User
Jihe Scenic Double Bed Room (Member Projector + Private Balcony With Washing Machine)
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 8, 2024
Every time I go back to Shantou, I always ask the housekeeper to recommend a room. The housekeeper showed me the design drawings of this room last year. I liked it so much that I decided to book it immediately. However, it didn’t match my check-in time. Now I’ve finally moved in. All the rooms have been checked in. No wonder. Not to mention the aesthetics of the store are really great, each one has a different beauty, the housekeeper is very nice, the lady at the front desk is also very nice, see you next holiday👋
Original TextTranslated by Google
Response from Property: Thank you for your praise and recognition. The best advertisement is the word-of-mouth recommendation from the guests. Every demand of the guests is the direction for which we sincerely strive. We look forward to the next trip and we can create more perfect services for you^_ ^
There is a gate at the elevator entrance. You need to use the hotel's pass code to enter. The elevators are quite big. 5 can reach the floor where you are staying. I came back from having a late night snack at 2 o'clock in the morning. There are young male front desk and security guards downstairs. It's really It is very safe and secure. The hotel room is also very comfortable and warm. It is clean and hygienic. The service is also great. It can be said that it is the most reliable and regular apartment hotel I have ever stayed in.
Original TextTranslated by Google
Response from Property: Thank you for your praise and recognition. The best advertisement is the word-of-mouth recommendation from the guests. Every demand of the guests is the direction for which we sincerely strive. We look forward to the next trip and we can create more perfect services for you^_ ^
Guest User
Liubai-Modern Ins Atmosphere Sky-High View Room (Member Projector + Private Balcony With Washing Machine)
Stayed in Jun 2024
Travel with friends
6 review
1.3/5
Posted on Jun 23, 2024
1. I booked this room because it stated that there were members on the projection screen, but it turned out that there were no members. 2. The air conditioner is not powerful and will wake you up from the heat in the middle of the night. 3. The instructions were unclear on how to park for free. I was not informed in advance and had to tell customer service to pay the parking fee before leaving, which resulted in me paying the parking fee myself. You need to provide an electronic code to enter and exit the lobby, and there was no proactive notification. The overall experience is not worth 400 a night.
Original TextTranslated by Google
Response from Property: Dear guest, 1. The rooms have free iQiyi memberships. You need to click on the app to view them. 2. If you encounter any problems during your stay, you can call the housekeeper 24 hours a day and they will handle it immediately. 3. In the chat record of the steward, the pass code and parking instructions were sent out immediately. If there is parking, please inform the steward of the license plate 20 minutes before exiting and pay it before exiting. There is also free service after you report the license plate. I paid it for you, but I don’t know why you are so dissatisfied and leave a negative review. Follow-up reply: The housekeeper took a screenshot of the chat to verify that the access control and parking instructions were sent to you before you checked in. After you confirmed it yourself, you also said: "Then if these problems are not there, what does the video VIP say?" What do you think of this conversation? It was not intercepted, but the butler replied, "The platform also indicated that I am a member of iQiyi. It is our shortcoming that we did not explain it clearly to you." This is a polite response. But I really came here for the video membership and found that it is impossible to even say it without a member. Is it really because of the video VIP? As for negative reviews, the intention of malicious negative reviews is obvious. I believe the public’s eyes are sharp.
Guest User
Fangyuan French-Style Scenic Double Bed Room (60-Inch Smart Tv + Private Balcony With Washing Machine)