Shantou Marriott Hotel Reviews
Shantou Marriott Hotel
No.28 Zhucheng Road, Longhu District, Shantou, Guangdong, ChinaView Hotel Details
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1 night
Shantou Marriott Hotel Guest Reviews
4.8/5
Excellent
2616 review
Verified reviewsLocation4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(2616)
Positive reviews(2562)
Reviews with photos/video(667)
Delicious breakfast(321)
Friendly front desk staff(252)
Large rooms(116)
Nice sea view(112)
Luxurious(35)
Great swimming pool(19)
Delicious buffet(19)
Negative reviews(54)
kanderkander
Deluxe City-view Queen Room
Stayed in Jul 2024
Family
29 review
Amazing
Posted on Aug 1, 2024
I like the design here, I feel very comfortable staying in the is hotel , the swimming pool is alittle bit small tough
Response from Property: Dear guests, thank you for choosing to stay at Shantou Marriott Hotel and sharing your stay with us. We are glad to know that you are satisfied with your stay. Our hospitality team is committed to providing a comfortable and memorable experience for our guests. Your feedback is very important to us, and we look forward to seeing you again in the near future.
OoheidiyimoO
Deluxe City-view Twin Room
Stayed in Dec 2023
Travel with friends
11 review
Outstanding
Posted on Dec 27, 2023
Everything was tidy and clean. Staffs were very helpful. They even added my WeChat and provided restaurant and spa recommendations. China has improved so much over the years. Will come back for sure.
Response from Property: Dear guest, thank you for staying at Shantou Marriott Hotel and taking the time to give feedback on your stay. We are very glad to receive your praise for our staff. All our staff professionals are committed to providing guests with a comfortable living environment and friendly service. We sincerely look forward to your visit again and create a pleasant experience for you as always!
CitizenoftheWorld
Executive Suite
Stayed in Mar 2024
Family
1 review
Posted on Apr 1, 2024
New and nice rooms and very good buffet breakfast. Not much around the hotel by way of malls or food. The food streets and sights are all at least a 10-15 min taxi ride away. Staff are enthusiastic and proactive but not experienced. I asked the concierge to make a dinner booking for me but he looked surprised like he had not been asked to do this before. I had to explain to him how to do it - ring to check with restaurant, book and then call me back to confirm. .
Response from Property: Dear guests, thank you for choosing Shantou Marriott Hotel. Sorry for the inconvenience. We will also strengthen the training of new employees, raise awareness of service. Look forward to your next stay to give you a better experience.
Hiu yan
Deluxe City-view Twin Room
Stayed in Sep 2023
Family
2 review
Outstanding
Posted on Sep 10, 2023
Amazing trip with great service from hotel staff Zoya.
Quick response.
Overall I have an excellent trip with stays in here.
Response from Property: Dear Guest, Thank you so much for choosing Shantou Marriott Hotel. We are so glad to know you are satisfied with our hotels service . Your satisfaction will be the best encourage to us , we will do better in the future. Looking forward to see you again in Shantou Marriott Hotel.
Yi Hang Cherie
Deluxe City-view Queen Room
Stayed in Aug 2023
Family
1 review
Amazing
Posted on Sep 20, 2023
Beautiful hotel with almost everything you need ranging from swimming pool, gym, spa, bar and a bakery. Newly refurbished and clean! Lovely destination for those who wanted a weekend retreat!
6/10
Response from Property: Dear Guest, Thank you so much for choosing Shantou Marriott Hotel as your home out of home. We are so glad to know you are satisfied with our hotels facilities. Your satisfaction will be the best encourage to us , we will do better in the future. Looking forward to see you again.
Chau Yi IVY
Deluxe City-view Queen Room
Stayed in Feb 2024
Family
2 review
Very Good
Posted on Apr 26, 2024
During the New Year trip to visit relatives. The hotel has an elegant and comfortable environment, first-class hardware facilities, and a very rich buffet in the morning.
Response from Property: Dear guest, thank you for staying at Shantou Marriott Hotel and giving our restaurant high recognition. Located on the 27th floor of the hotel, the restaurant is an all-day restaurant with a fully open kitchen and a self-serve pick-up bar with clear partitions, each with its own special dishes. Look forward to your coming again and sharing your pleasant experience with us!
Guest User
Deluxe City-view Queen Room
Stayed in Apr 2024
Couples
2 review
Outstanding
Posted on Apr 21, 2024
Brand new hotel with excellent service with beautiful view and big room.
Response from Property: Dear guests, thank you for choosing to stay at Shantou Marriott Hotel and sharing your stay with us. We are glad to know that you are satisfied with your stay. Our hospitality team is committed to providing a comfortable and memorable experience for our guests. Your feedback is very important to us, and we look forward to seeing you again in the near future.
Malinda Lee
Deluxe City-view Queen Room
Stayed in Dec 2023
Travel with friends
10 review
Very Good
Posted on Jan 3, 2024
location is not good, a bit fast away from the downtown
breakfast is not good
but the room is good and clean
Response from Property: Dear guests, thank you for choosing Shantou Marriott Hotel. Sorry for the inconvenience. We've reported it to management to step up breakfast production. Look forward to your next stay to give you a better experience.
Guest User
Deluxe City-view Queen Room
Stayed in Aug 2024
Travel with friends
18 review
Outstanding
Posted on Sep 8, 2024
Great hotel, spacious, killer ocean view !
Response from Property: Dear guests, thank you for choosing to stay at Shantou Marriott Hotel and sharing your stay with us. We are glad to know that you are satisfied with your stay. Our hospitality team is committed to providing a comfortable and memorable experience for our guests. Your feedback is very important to us, and we look forward to seeing you again in the near future.
Joseph
Deluxe City-view Twin Room
Stayed in Mar 2024
Family
8 review
Very Good
Posted on Apr 2, 2024
Newly opened hotel and spacious guest room for family
Response from Property: Dear guest, thank you for sharing your stay at Marriott Hotel Shantou. The hotel has 315 stylish rooms and comfortable suites with high quality facilities, 55 "HD flat-screen TV and free high-speed Wi-Fi with a wide view of light. We sincerely look forward to your coming again and create a pleasant experience for you.
Diego Ruano
Deluxe City-view Queen Room
Stayed in Mar 2024
Business travelers
3 review
Very Good
Posted on Mar 30, 2024
New, clean, well organize and great breakfast hotel.
Response from Property: Dear guest, thank you for staying at Shantou Marriott Hotel and giving our restaurant recognition. Located on the 27th floor of the hotel, the restaurant is an all-day restaurant with a fully open kitchen and a self-serve pick-up bar with clear partitions. Look forward to your coming again and sharing your pleasant experience with us!
Guest User
Deluxe City-view Queen Room
Stayed in Mar 2024
Couples
8 review
Outstanding
Posted on Jun 1, 2024
Great view; relatively new and conveniently located
Response from Property: Dear guests, thank you for choosing to stay at Shantou Marriott Hotel and sharing your stay with us. We are glad to know that you are satisfied with your stay. Your feedback is very important to us, and we look forward to seeing you again in the near future.
OUSSAMA
Deluxe City-view Queen Room
Stayed in Jun 2024
Business travelers
7 review
Outstanding
Posted on Jun 29, 2024
Excellent hotel
Response from Property: Dear guests, thank you for choosing to stay at Shantou Marriott Hotel and sharing your stay with us. We are glad to know that you are satisfied with your stay. Your feedback is very important to us, and we look forward to seeing you again in the near future.
Guest User
Deluxe City-view Twin Room
Stayed in Oct 2023
Travel with friends
1 review
Outstanding
Posted on Oct 2, 2023
zoya fred yeli好好
Response from Property: Dear guest, Thank you for staying at Shantou Marriott Hotel and taking the time to provide feedback. We are very happy that our hospitality staff can be praised by you. All our hospitality staff are committed to providing guests with a comfortable stay experience. We sincerely look forward to your visit again!
Guest User
Deluxe City-view Queen Room
Stayed in Feb 2024
Couples
24 review
Outstanding
Posted on Feb 20, 2024
Very good