Yuguo  (Vientiane City)

Yuguo (Vientiane City) Reviews

Yuguo (Vientiane City)

Room 703, Qunguang South Tower, 98 Changping Road, Longhu District, Shantou, Guangdong, ChinaView Hotel Details
Yuguo  (Vientiane City)
Yuguo  (Vientiane City)Yuguo  (Vientiane City)Yuguo  (Vientiane City)
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Yuguo (Vientiane City) Guest Reviews

4.7/5
Outstanding
259 review
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.6
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All reviews(259)
Positive reviews(254)
Reviews with photos/video(88)
Large rooms(29)
Awesome amenities(26)
Many dining options(23)
Would stay again(19)
Perfect for families(12)
Convenient for shopping(12)
Nice sea view(7)
Located downtown(7)
Negative reviews(5)
Guest User
Family Suite
Stayed in dec. 2023
Couples
3 review
5.0/5
Outstanding
Posted on 3. jan. 2024
Added contact of owner and communication was fuss free. We were cold at night and owner added blanket for us. Very sweet gesture! Will book again if we are in Swatow
Wu
Deluxe 2-bed Room
Stayed in apr. 2024
Family
2 review
2.5/5
Posted on 2. maj 2024
Location not good and service soso only.
Response from Property: Just assume that this review was written by me. It has been open for so long, and there are 2 negative reviews, both from Hong Kong customers. The service is really poor. The location is poor. You are the first to say that the location of my home is not good. I give you a thumbs up👍 , if other customers can comment, your article is popular. How many people have told you that in mainland China, our location is not good and the service is not good. I will not explain. After all, the service is divided into people. I will find out my own reasons why I serve others. Okay, it’s not good for you, I’m sorry for giving you a bad experience.
Qincaicherry
Family 3-bed Room
Stayed in jul. 2024
Travel with friends
3 review
4.0/5
Very Good
Posted on 2. aug. 2024
The location is quite convenient. As for the environment, it is inside the office building, which is quite quiet. Other facilities are just like this. Business is definitely good during normal times. It feels a bit old. As for the customer service, you need to contact them in advance. The attitude is very good.
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Response from Property: Thank you for your evaluation. The photos are well taken. Thank you.
Guest User
Deluxe 2-bed Room
Stayed in jul. 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on 7. jul. 2024
I came to Shantou once a year ago. Due to something else, I was not able to experience the quintessence of Chinese English songs and dances and the Chaozhou culture of Chaoshan. We stayed at a Heguo B&B in the city center. The service from the owner of the B&B was very warm and attentive. We will stay there next time if we have the opportunity. Here, it's great [strong] Everything here makes people feel comfortable and relaxed. Whether it is the interior decoration of the B&B or the surrounding environment, it is very clean. The location is excellent. The attention to detail exceeds my expectations and makes the entire stay experience It was unforgettable. We went to Nan'ao Island based on the guide we had made before. The mountains and green trees here make people incomparable awe of nature. The beautiful scenery of Nan'ao Island has also given birth to a rich cultural history. On Nan'ao Island, every inch of land is filled with the gifts of nature. The blue sea, blue sky, and beautiful beaches are like paintings carefully carved by nature. When you walk here, you will forget your worries and indulge in this peaceful beauty. It attracts countless tourists with its unique natural scenery and rich cultural heritage. Due to limited time, I experienced some local delicacies and watched the night view of the small park. The overall evaluation is that Shantou is great and very comfortable. I love Shantou [Rose]
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Response from Property: Wow, so amazing. Your comment appeared here. Instantly, my comment area was dazzling, the writing was so good, and the photos were beautifully taken🤩. If you didn’t comment, I wouldn’t even know that I have had customers like you in my home. It's too late to meet you. I hope you will come and get to know me if you have the opportunity.
Guest User
Family Suite
Stayed in jul. 2024
Family
2 review
5.0/5
Outstanding
Posted on 4. jul. 2024
The hotel is in a great location in the center of Shantou, and it is very convenient to travel. There is a Qunguang Plaza downstairs. The hotel is very clean, the door lock is a password lock, which is quite safe, the decoration is quite new, the facilities are very complete, and there is also a fully automatic washing machine. The hotel staff has a super good service attitude, and they will help solve any problems immediately, especially the fairy Miss Xie Jingyi, who has a super good service attitude, which is great. Thank you very much for her help in the past two days!
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Response from Property: Heart 🫰❤️Love you😍It's a shame that I met you too late. Although we haven't met, we really get along well. I will go to your place and look for you if I have the chance.
Guest User
Fortune Family Room With Three Double Beds
Stayed in jun. 2024
Family
12 review
4.5/5
Great
Posted on 29. jun. 2024
Convenient transportation, there is a parking lot just across the street from the apartment building🅿️, but it is not reimbursed. 2 I forgot how much it is capped at per hour, the apartment provides disposable towels, which is very good and hygienic. But the towel is too small, it is a bit difficult to wipe the body. There are too few plugs, and the power ***** in the room is still broken. There is no central air conditioning in the room, so you can only open the door to let the air conditioning float in.
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Response from Property: Dear, 2 yuan per hour, 15 yuan capped, parking fee, 😍Disposable items are free, towels are provided to wipe the body, not disposable, but brand new and can be used repeatedly, with very good quality, and you didn't turn on the air conditioner, the central air conditioner is not like the wall-mounted and floor-standing ones, the central air conditioner is on top, the central air conditioner is very powerful, the whole house is cool in 10 minutes, and it is cold in half an hour. The temperature can be set on a timer. Tell me next time you come, and I will go up and tell you how to use it. 😍The rooms are equipped with socket strips, some of which are installed by the bed. For the sake of beauty, they are not installed in the open, but they are easy to find. The socket strips have power-off safety buttons. Did you not turn them on? It's okay, don't be polite next time you come. You have my WeChat, you can micro-me at any time, I'm online 24 hours a day
Guest User
Deluxe 2-bed Room
Stayed in jun. 2024
Family
1 review
5.0/5
Outstanding
Posted on 28. jun. 2024
Clean and comfortable, highly recommended! The location is very good. I have recommended it to friends. The boss has a good service attitude and is patient ❤️
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Response from Property: La la la, I’m so happy. Thank you. I’ll definitely come back next time.
Guest User
Deluxe 2-bed Room
Stayed in jun. 2024
Family
6 review
2.0/5
Posted on 26. jun. 2024
There were bugs on the bed in the room. When I woke up, my legs and arms were covered with red envelopes. This is definitely a bad review and I will never come back again!
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Response from Property: I will appeal this. I have communicated with you on WeChat and showed you the chat records of the health work group. We have replaced all the bedding with new ones. You have acne on your limbs. It is obviously caused by playing outside with exposed skin. On the bed Impossible limbs. I told you that the car seat may have pulled the pet. You said renting a car, and I said it is impossible to change the seat when renting a car. You said your own car. I asked you if you just rented a car. You said you rented a brand new one. God, it’s so disgusting. WeChat shows you all kinds of evidence. You can’t say anything. I leave a negative review here. The store can’t post pictures. I want to make screenshots of the chat public. You are really talented. Do you dare to post the chat? Post the screenshot. Merchants cannot send chat screenshots. If anyone wants to see it, I will send it to you privately.
Guest User
Deluxe 2-bed Room
Stayed in jun. 2024
Family
4 review
5.0/5
Outstanding
Posted on 18. jun. 2024
The most satisfying hotel ever! The child likes it very much. There are double-deckers, a kitchen, a washing machine, a projector, and clean bedding. The child asked me to buy him a house like this. The next day, we went to Nan'ao Island and booked an expensive hotel. The child said he wanted to stay in the previous hotel. It is very close to the snack street on Longyan South Road. The customer service is very good. You can consult if you have anything. The recommended food is also delicious and affordable. I will book again next time and stay for a few more days.
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Response from Property: Thank you dear, for such a detailed and true evaluation. I am moved to see so many words. Hug you 🤗. You are also the best customer I have ever met. I look forward to coming again next time, and I especially look forward to meeting you next time.
penny
Deluxe Suite
Stayed in jun. 2024
Family
3 review
5.0/5
Outstanding
Posted on 15. jun. 2024
Near Vientiane City, the transportation is very convenient. It takes about 20 minutes to walk to Longyan South Road. The housekeeper is also very good. It is recommended to stay here😄
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Response from Property: 💗Sentiment🫰❤️, thank you for the good review, great love, I like it very much, and also took pictures, which is great, it can be a reference for other customers, thank you, thank you...I love you 10,000 words💋
Guest User
Deluxe 2-bed Room
Stayed in jun. 2024
Family
2 review
1.0/5
Posted on 1. jul. 2024
The air conditioner leaked and I couldn't sleep well all night. I was very irritated!
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Response from Property: Sorry, beauty, there was an unexpected situation. I went to deal with it at the time. It required professional management from the property management. You had a child sleeping at the time and you were afraid of waking the child. It was around 11 o'clock at the time. I made an appointment with the property management company to come the next day and provided you with a basin. There is a thick towel in the basin, because I am afraid that the dripping water will make a sound. I am sorry to order you a licorice fruit. You are bringing your child. I am afraid that the fruit ** brother will knock on the door and disturb you. I specifically tell ** brother not to do it. Knock on the door and put it at the door. We will send you a WeChat message to collect it. We went to check after 12 o'clock. The pots and fruits have been brought to the room. We will deal with the emergency as soon as possible. I am really sorry for causing trouble to you.
jasyma
Deluxe 2-bed Room
Stayed in jun. 2024
Family
8 review
5.0/5
Outstanding
Posted on 9. jun. 2024
I have been to Shantou twice. The experience is much better than the last time. The customer service responded to the message very quickly and the check-in was very convenient. They also upgraded the three-bed sea view room, which is super awesome! The room is clean and tidy, the scenery outside the window is particularly good, it is very comfortable to return to the apartment after eating, drinking and having fun, and the projection effect is also very good! Moreover, the apartment is next to Qunguang Plaza, and the transportation is very convenient. It is very close to Vientiane City on foot, and it is also easy to take a taxi to far places. The takeaway is also delivered directly to the door of the room, which is very convenient. In short, it is good to eat, have fun and sleep well when staying here. It is worth recommending! I am ready to be a repeat customer!
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Response from Property: A super big love 💗 for you, thank you so much, dear, you have worked so hard to write so many good comments, I am really satisfied, I will wait for you in Shantou in the wind and rain, as long as you come, I will be there
Guest User
Deluxe 2-bed Room
Stayed in jun. 2024
Travel with friends
6 review
2.7/5
Posted on 10. jun. 2024
It's average, worse than the average serviced apartment. It feels like a rental. There is no standard for decoration and hygiene. There are many signs that the tables and bars are not cleaned. There are no bath towels, only small bath towels like this. I think disposable bath towels are not expensive, do you have to save this 1 yuan cost? The compressed one is a face towel. You can consider the illegal 200 on weekends, and it is recommended to change if it is above. The location is good and the landlord is also very good.
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Response from Property: Thank you for your hard work. First, is it wrong for our B&B to provide individually packaged face wash towels? It is impossible for families to pack large packages, and it is unhygienic for mutual infection. Secondly, is it wrong for me to provide new towels for free? If you don’t buy things often, I should buy them. The things are so good. My family provides customers with brand new towels. Focus on the important things. I say the important things three times. Brand new towels are not disposable. I’m afraid some people don’t understand. The disposable ones are very thin. My towels are brand new and towels. A towel costs 7 choices and can be used over and over again. The difference in the price of your towel and bath towel is 1 yuan. I will give you an extra 10 yuan. Can you give me a new bath towel? Let me say it again, my family provides new towels for free. Free, towels are not disposable. Yes, every customer has a new one and can take it with them when they leave. When you go out, other people will charge you 25 for a set at one time. Is it 100 for 4 people? It’s free in my house. It’s free for every customer. It’s brand new. Brand new. Towels. Oh, my God, I'm afraid you won't understand, so I'm still 1 yuan short. I'm convinced after saying this. I'm so unjust. Look, some people, their money is worth 1 yuan compared to others' dozens of yuan, and they spend hundreds. , need thousands of treatment, what idea, I don’t understand, just understand other things, by the way, let me advertise, my family provides free disposable products, and the quality is good, free, the towel quality is as big as a new bath towel, dozens of yuan a piece, four It costs almost 200 people. How is it possible? The size of the towel, the quality of the towel, it can be used repeatedly, it can be taken away for free, it is so clean and hygienic, it is free, wipe the body and hair, take it away and use it again, doesn’t it take up space? Isn’t it delicious... Comments I’m going to make up one after I finish. Many customers asked me for links. They said towels are very useful, but they don’t know the goods. It’s such a waste. I might as well give you used ones. I save 28 yuan. Hmm😾 Just charge for disposable items like yours. Sorry, I’ve never seen one given for free, but it was wrong. I’m speechless.
Qiqijiuganmaoling
Deluxe Suite
Stayed in maj 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on 31. maj 2024
The check-in experience was great. The owner of the B&B responded to messages very quickly, made detailed and thoughtful arrangements, and solved any questions as soon as possible. First, we were upgraded to a high-rise room with a sea view. The view outside the window was particularly good, the interior was spacious and bright, and the cleaning was also very clean. The mattress was soft and hard enough, and I had a good rest at night. When traveling, I need a relaxing and comfortable environment. The air conditioning was very cold. I didn't understand how to set it up at first, and the owner was very considerate to record a video to teach me. The apartment is next to Qunguang Plaza, with convenient transportation. It is very close to Vientiane City on foot, and it is also easy to take a taxi to far places. The security guards in the lobby of the building are always there, which is very reassuring. The takeaways are also delivered directly to the door of the room, which is very convenient. In short, it is fun to eat and sleep well here, and it is highly recommended! ! 👍👍👍
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Response from Property: Thank you, thank you ☺️Thank you so much. I serve every customer attentively. The room auntie cleans and checks well before arranging everyone to check in, every day, just to see your evaluation and recognition. This is true. We never brush good reviews. I will tell the customers that it is good to check in and give a good review when they have time. There will be no cashback for good reviews. I will not send private messages to customers to ask for good reviews when customers check out. They are all given by good customers on their own initiative. Thank you again 🙏. I feel at ease to reply to the good reviews in exchange for service. I am really happy.
Guest User
Family 3-bed Room
Stayed in jul. 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on 5. jul. 2024
The view from the room is very good and the service is very satisfying
Original TextTranslated by Google
Response from Property: Thank you dear, the service must be satisfactory. You are also a good customer. I look forward to coming again when I have the opportunity.