Est international H otel Shantou MixC  Store

Est international H otel Shantou MixC Store Reviews

Est international H otel Shantou MixC Store

Longhu District, Shantou, Guangdong, ChinaView Hotel Details
Est international H otel Shantou MixC  Store
Est international H otel Shantou MixC  StoreEst international H otel Shantou MixC  StoreEst international H otel Shantou MixC  Store
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Est international H otel Shantou MixC Store Guest Reviews

4.6/5
Very Good
294 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(294)
Positive reviews(284)
Reviews with photos/video(100)
Friendly front desk staff(27)
Easy to get around(19)
Large rooms(17)
Convenient parking(13)
Strange smell in room(12)
Has rooms for families(6)
Perfect for families(4)
Located downtown(4)
Negative reviews(10)
Anonymous User
Panoramic Queen Room
Stayed in Apr 2024
Couples
8 review
3.5/5
Posted on Apr 21, 2024
Location of hotel is decent as only a short 5-10 minutes walk required to the nearest malls and eateries. Hotel room was spacious and comfortable but as the hotel is new, there are ongoing construction work within and outside the hotel which is inconvenient and messy. I would highly recommend this hotel once the construction work is fully completed.
Response from Property: I am very sorry for the bad check-in experience you had.We appreciate your feedback.Because this gives us the opportunity to correct mistakes and improve our services.I hope in the near future,we can bring you a better experience.
Guest User
Deluxe 2-bed Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 3, 2024
The location is convenient, the room is tidy, the mattress is comfortable, and most importantly, the attitude is very nice
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Response from Property: Dear guests: Hello! Thank you for staying at the hotel and rating us so highly! We keep making progress with your trust and are always ready to provide every guest with more meticulous and high-quality services. If you have any questions during your stay, please feel free to call the front desk. We will serve you 24 hours a day. Yaster International Hotel Shantou Vientiane City Branch looks forward to your visit again!
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The hotel service is very 👌, very welcoming, very clean, very close to the city, parking is convenient, and overall very comfortable
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying at the hotel and rating us so highly! We keep making progress with your trust and are always ready to provide every guest with more meticulous and high-quality services. If you have any questions during your stay, please feel free to call the front desk. We will serve you 24 hours a day. Yaster International Hotel Shantou Vientiane City Branch looks forward to your visit again!
Anonymous User
Panoramic Queen Room
Stayed in Aug 2024
Family
76 review
3.7/5
Posted on Aug 30, 2024
Personally, I feel that it is of the "okay" type. environment: It's less than one kilometer away from the shopping mall, which is very convenient. It is also very convenient to take a taxi a few kilometers away from the small park. There is the hotel's own parking lot, and there are about twenty parking spaces by visual inspection. health: Well enough. The bed towels had no obvious stains. However, there is hair in some places that has not been cleaned, so small details still need to be paid attention to. facility: There is no closed door in the bathroom area, so it will be a bit awkward for parents, children or ordinary friends to take a bath. It's a bit cold even if the air conditioner blows directly in, and the toilet smells... The bathroom door does not close tightly and water will fly out if you are not careful. After the sleep mode, the night light is always on and cannot be turned off. The switch key for the mirror headlight is also always on, and the TV and light control keys also have small lights. Anyway, it is very unfriendly to people with sleep disorders. (The hotel does not provide breakfast, you need to find food by yourself)
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Response from Property: Thank you for sharing your detailed review. I'm sorry that this stay did not fully meet your expectations. Regarding every valuable suggestion you mentioned, we will share it with the hotel management to find the shortcomings in the details, maintain the good aspects, and improve the shortcomings. We always pursue to create a perfect stay experience for our guests. We believe that you will have a new experience next time you stay, and we sincerely invite you to come again.​
Guest User
Deluxe 2-bed Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 30, 2024
I booked a twin room. With my kids, the guy at the front desk was very enthusiastic and upgraded me to a parent-child room. The hotel also has a laundry room (can be dried), which is really convenient. After all, the weather is hot, so you have to change your clothes if you like👍👍👍 The bus station and shared bicycles are not far from the door, which is very convenient
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying at the hotel and rating us so highly! We keep making progress with your trust and are always ready to provide every guest with more meticulous and high-quality services. If you have any questions during your stay, please feel free to call the front desk. We will serve you 24 hours a day. Yaster International Hotel Shantou Vientiane City Branch looks forward to your visit again!
Guest User
Family-friendly 2-bed Room
Stayed in Sep 2024
Other
3 review
5.0/5
Outstanding
Posted on Sep 3, 2024
OK OK Facilities: good Hygiene: clean Environment: good Service: Very good
Original TextTranslated by Google
Response from Property: Dear guests: Hello! I'm very glad that you chose to stay at Yaste International Hotel Shantou Vientiane City Branch. I was stunned when I saw your low review! The hotel is located in a prosperous area, with the excitement and convenience of the city. Home is a haven from the wind, a cozy nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!​
Guest User
Family-friendly 2-bed Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 18, 2024
It's a new hotel and it's very good. It's clean and tidy. The rooms are big and well-equipped. The location is very close to the surrounding spots. The room is not smelly or smelly as some people say, but the smell in the corridor is a bit weird. Yes, the attitude of the front desk is very good. I will continue to stay here next time I come back👍
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Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when you stay at Ast Hotel. We look forward to seeing you again to review our progress, and wish you a happy day!
Anonymous User
Deluxe Queen Room
Stayed in Jun 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 10, 2024
The room is big and the location is very good. It is close to Vientiane City and there are many places to eat nearby.
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Response from Property: Dear guests: Hello! Thank you for your visit, and we also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
Kaxiheng
Deluxe Queen Room
Stayed in Jun 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jun 6, 2024
It’s really nice to live here! We traveled from Guangzhou to Chaoshan I thought the hotel would be as trendy as Guangzhou, but I didn't expect it to be very dry. Slept well. It’s such a blessing to always find a good hotel when traveling. I would also like to thank Brother Zheng of the hotel for giving us such a perfect room. Many thanks It's near Vientiane City. It's very convenient for the night market and marinated beef hotpot. I recommend friends who come to Shantou to stay here. Excellent value for money!
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Response from Property: I finally waited for you, but fortunately I didn’t give up. Looking at this heart-warming evaluation, I feel that our efforts and seriousness are all worth it. The years are peaceful and my heart is at peace. Only after experiencing it can you understand. The hotel will continue to provide the same accommodation environment and better services as before. If you like us, you can come back and see us. Our hotel uses atomized glass and soft water for bathing, showering, and washing to make your skin smoother, more delicate, and more like baby skin. At the same time, our hotel provides free laundry service. We look forward to visiting you again. Thank you very much. We will continue to work hard to live up to your positive comments about our hotel. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Sanxxcc
Elegant Queen Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 13, 2024
I chose this store after looking online for a long time. I like the decoration style. The air-conditioning temperature in the lobby is suitable and there is a light fragrance. The location is excellent. There is a Vientiane City next to it, which is within walking distance. You can park for free. It is very convenient. The room Dry and wet are separated, the bed is very comfortable, the hygiene is very clean, very quiet, it is very comfortable to sleep at night, the breakfast is also very rich, fresh fruits, many kinds, I will stay at this Yaste next time!
Original TextTranslated by Google
Response from Property: Finally I waited for you. Fortunately I didn't give up. Looking at this heartwarming evaluation, I feel that our efforts and seriousness are worth it. The years are quiet and my heart is at peace. Only after experiencing it can you understand. The hotel continues the same accommodation environment and more perfect services as always. If you like us, you can come back to see us. Our hotel uses atomized glass, soft water bathing, showering, and washing to make your skin smoother, more delicate, and more like baby skin. At the same time, our hotel provides free laundry service. I look forward to your visit again. Thank you very much for your praise for our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting again. I wish you a pleasant journey!
Guest User
Deluxe Suite
Stayed in May 2024
Family
10 review
5.0/5
Outstanding
Posted on May 12, 2024
This review is specifically for this hotel. Because I brought two children, the hotel just had a parent-child room available. The service attitude of the little sister at the front desk was very good. She also upgraded our room. It was really considerate. Knowing that we came from other places, she also treated us to tea in the lobby. Such a good price to enjoy such attentive service, the environment is quite comfortable, the music is just right, and the aromatherapy in the lobby smells good. It is really a surprise. What is more surprising when entering the room is that the room is cleaned very cleanly, and some corners of the skirting are dust-free. The baby can play in the room without worry. The location of this hotel is also convenient for transportation. Super recommended! ! ! ! ! Attached pictures for your reference
Original TextTranslated by Google
Response from Property: Finally I waited for you. Fortunately I didn't give up. Looking at this heartwarming evaluation, I feel that our efforts and seriousness are worth it. The years are quiet and my heart is at peace. Only after experiencing it can you understand. The hotel continues the same accommodation environment and more perfect services as always. If you like us, you can come back to see us. Our hotel uses atomized glass, soft water bathing, showering, and washing to make your skin smoother, more delicate, and more like baby skin. At the same time, our hotel provides free laundry service. I look forward to your visit again. Thank you very much for your praise for our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting again. I wish you a pleasant journey!
Guest User
Superior 2-bed Room
Stayed in Mar 2024
Family
2 review
3.5/5
Posted on May 5, 2024
I went to Shantou at the end of March and chose this store because of its good location. Let’s talk about the location first. The hotel is located in a commercial and residential area. It takes more than ten minutes to walk to Vientiane City and Suning Plaza. There are many street food shops nearby, and breakfast, lunch and dinner are also available. So it is not a problem if the hotel does not provide breakfast. As for the night market, there is a hot pot restaurant nearby, and there is also a small food street a few minutes' walk (in the direction of Vientiane City) with bars, coffee shops, dessert shops and midnight snack bars. In terms of hygiene, the beds, countertops and bathrooms are all OK. Although the floor cleaning is not careful enough in some aspects, it is generally acceptable. However, this is not a star hotel, and I saw that the cleaning lady has been working hard from morning to night to clean different rooms. . Regarding the service, I would like to praise the woman (manager?). There was a problem with the TV remote control. When I returned to the hotel on my first day out (about 10 p.m.), I asked the girl at the front desk for help. I took the elevator to my room. The manager was waiting in front of the door and the problem was solved within one minute. After that, she continued to talk to me. The cleaning aunt visits other rooms. I really want to praise them again👍👍👍 Instead, the front desk girls should pay attention to basic details such as smiling when seeing guests, saying good morning and good night. In addition, the hotel is located in a commercial building with an independent entrance and parking lot. The door is on the main road. The important thing is that there is a place to pick up and drop off the call car when it comes in and out. The overall rating is above average, but the location and cost-effectiveness are both worth recommending.
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6/16
Response from Property: Thank you very much for your support. Wow, the photos are really complete. Thank you for your suggestions. Welcome to visit next time.
Elegant Queen Room
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on May 8, 2024
Good quality and low price, smart hotel, clean and tidy room In the city center, very close to Vientiane City, very convenient to go everywhere The front desk also gave me a free room upgrade and late check-out.
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Response from Property: Thank you very much for your support. Good people will have a peaceful life.
Guest User
Panoramic Queen Room
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 10, 2024
High cost performance Hotel room fully equipped New hotel is very clean Only one day the housekeeper didn't put the towels on the floor at the door of the shower room.
Original TextTranslated by Google
Response from Property: Dear Customer: Hello! All rooms in the hotel use elegant bedding; high-end comfortable toiletries, find a peaceful blue bay in the busy city; nutritious breakfast combined with local characteristics to fully satisfy your taste buds; the hotel has restaurants, multi-functional conference rooms, self-service laundry With a room, gym and elegant book bar, you can find a poetic residence in the hustle and bustle of the city. What you get in Yaste is not only physical and mental rest, but also spiritual return. Here, the mind becomes free, open, romantic, and elegant. It isolates the hustle and bustle of the city here, welcomes everyone on the journey, and makes every strange journey feel like returning home again and again, love from heart!
Guest User
Superior 2-bed Room
Stayed in Mar 2024
Other
8 review
5.0/5
Outstanding
Posted on Mar 28, 2024
The hotel is newly renovated, very clean and beautiful, with enough space. It is also very convenient to go to Vientiane City. I will stay here again next time I have the opportunity.
Original TextTranslated by Google
Response from Property: Thank you very much for your review of our hotel! We will continue to work hard to improve service quality and facilities to ensure that every guest has a pleasant and comfortable stay. We look forward to having the opportunity to provide you with excellent service again! I wish you a happy life and thank you again for your support!