Vienna Hotel (Shantou Vientiane City Convention and Exhibition Center)

Vienna Hotel (Shantou Vientiane City Convention and Exhibition Center) Reviews

Vienna Hotel (Shantou Vientiane City Convention and Exhibition Center)

No.102 Changping Road, Longhu District, Shantou, Guangdong, 515041, ChinaView Hotel Details
Vienna Hotel (Shantou Vientiane City Convention and Exhibition Center)
Vienna Hotel (Shantou Vientiane City Convention and Exhibition Center)Vienna Hotel (Shantou Vientiane City Convention and Exhibition Center)Vienna Hotel (Shantou Vientiane City Convention and Exhibition Center)
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Vienna Hotel (Shantou Vientiane City Convention and Exhibition Center) Guest Reviews

4.4/5
1833 review
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(1833)
Positive reviews(1737)
Reviews with photos/video(184)
Friendly front desk staff(161)
Easy to get around(158)
Many dining options(57)
Would stay again(49)
Comfortable bed(48)
Amazing natural light(23)
Located downtown(21)
Negative reviews(96)
Mtkk
Deluxe 2-bed Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 31, 2024
I’m very happy to stay in this hotel , mainly because of the location and most importantly the stuff are very helpful. 汪加恒 员工号码 :055. He extended his best service to make us feel as home. I strongly recommend he gets his rewards.
Ai Ling
Standard 2-bed Room
Stayed in Nov 2023
Couples
1 review
3.5/5
Posted on Nov 20, 2023
Counter service is good, overall ok but think under renovation so bit dusty
Guest User
Deluxe Queen Room
Stayed in Jul 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Jul 23, 2023
Everything is Okay there,I suppose so!
Guest User
Deluxe Queen Room
Stayed in May 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on May 5, 2023
very good
Guest User
Deluxe 2-bed Room
Stayed in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 7, 2024
The room is quite big, like a suite. It looks very good at first glance. The decoration is also quite new. The front desk also provided 2 breakfasts👍
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable review of our hotel. Our hotel is located in the bustling city center of Shantou, surrounded by many shopping malls, special food, and famous tourist attractions. It is also only a 15-minute drive from Shantou High-speed Railway Station. It is a good choice for your business trip. Choice of two. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Anonymous User
Deluxe Queen Room
Stayed in Mar 2024
Other
1 review
5.0/5
Outstanding
Posted on Mar 11, 2024
The service attitude of the hotel is very good, both at the front desk and in the guest rooms. They are very welcoming. I ordered breakfast without breakfast and received two complimentary breakfasts. I am very happy to do so.
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Guest User
Deluxe Queen Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 11, 2024
I checked in after viewing the room. The room facilities were very complete and I was not impatient during the viewing. It was great. The service was great
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Guest User
Deluxe Queen Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 10, 2024
The geographical location is superior and the transportation is very convenient. Service: The service is very good, the environment is superior, the facilities are complete, and the hygiene is in place. It is the best choice hotel for travel, and the price/performance ratio is very high
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable review of our hotel. Our hotel is located in the bustling city center of Shantou, surrounded by many shopping malls, special food, and famous tourist attractions. It is also only a 15-minute drive from Shantou High-speed Railway Station. It is a good choice for your business trip. Choice of two. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Mar 6, 2024
The lady at the front desk has a very good attitude and takes the initiative to help solve problems.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time!
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 25, 2024
It's pretty good. It's a good deal to stay here, especially in terms of hygiene. The hotel is clean.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable review of our hotel. Our hotel is located in the bustling city center of Shantou, surrounded by many shopping malls, special food, and famous tourist attractions. It is also only a 15-minute drive from Shantou High-speed Railway Station. It is a good choice for your business trip. Choice of two. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Anonymous User
Deluxe 2-bed Room
Stayed in Aug 2023
Travel with friends
3 review
2.0/5
Posted on Aug 29, 2023
💢 This is the first time to give a bad review, the worst Vienna I have ever lived in! Even a deluxe room with extra money, an express hotel with 200 yuan a night is better than this! 1. The whole room smells of smoke as soon as you enter the door. It’s fine if you don’t ask in advance if you can’t live in a smoking room. At least you should let it clean before you check in, right? 2. The sound insulation is super poor, and I can clearly hear every word on the TV next door when lying on the bed. 3. The hair dryer is broken, the wires are exposed, and it will make a huge roar like a tractor after blowing for a few minutes. 4. The whole house looks dirty. When we first checked in, the mattress was crooked. The exposed wooden bed bottom scratched the calf. I straightened it myself...
Original TextTranslated by Google
Response from Property: Dear guest, we have received your valuable comments, thank you very much for sharing and pointing out the shortcomings of our work. We are very sorry for this. For the problems you mentioned about the smell of smoke in the room, poor sound insulation, broken hair dryer, crooked mattress, etc., the hotel will strengthen the ventilation of the room, and replace them in a timely manner based on the statistics of the old facilities in the room. Improve service quality and service facilities to ensure that every guest is provided with meticulous, efficient and high-quality services. We sincerely invite you to stay again for an experience.
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Business travelers
9 review
3.0/5
Posted on Feb 24, 2024
The room is small in size and has a peculiar smell, which is different from the brands in Vienna in other cities.
Original TextTranslated by Google
Response from Property: Hello dear guest! We sincerely apologize for bringing you a bad check-in experience this time. We are really sorry for your feedback. We will conduct a comprehensive inspection and make targeted rectifications. We also hope to give you a better experience next time. Thank you for your review of Vienna Hotel For your support, we look forward to your visit again! The hotel is located in the bustling city center of Shantou, surrounded by many shopping malls, specialty foods, and famous tourist attractions. It is also only a 15-minute drive from Shantou High-speed Railway Station, making it your best choice for business trips. Looking forward to visiting again and wishing you a pleasant journey!
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Feb 21, 2024
Clean and in a great location. The bus at the bottom of the building can go directly to the small park, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time!
Guest User
Standard Queen Room
Stayed in Aug 2023
Business travelers
6 review
1.5/5
Posted on Aug 13, 2023
Reason for negative review: 1. The room is old and dregs, the cabinet door of the first room is crooked and cannot be closed, so change the room. 2. The walls of the second room are peeled off, and the carpet is dirty to death, but it is right at the peak of tourism, so don't choose to continue to live. 3. In the chess and card room on the first floor, the mahjong machine kept buzzing until about 1 o'clock in the evening. I couldn't sleep at all. I went to the front desk to no avail, and to the chess and card room upstairs to no avail. I changed to another room. It was fine at first, but it stopped after a while. It started bang bang, speechless. This hotel is not that bad, but when the sound insulation itself is not good, playing chess and cards on the room is a deliberate crime. In addition, the old facilities are also reflected in the price. This broken room is almost 500 oceans, which is too exaggerated.
Original TextTranslated by Google
Response from Property: Dear VIP: Hello, thank you for staying at the Vienna Shantou Convention and Exhibition Center Store. I am very sorry that I could not bring you a perfect check-in experience. The hotel management attaches great importance to the many issues you have reported and has communicated with the relevant operating departments to promptly maintain the facilities and equipment in the room. Strengthen cleaning efforts, and pay more attention to details in future work, and strive to provide you with a clean, tidy and comfortable living environment. At the same time, strengthen relevant training and inspection work for employees, and make every effort to provide better service for each guest. Here, we sincerely look forward to your visit again to witness our continuous progress, and wish you a happy life and wish you success!
Anonymous User
Deluxe Queen Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 8, 2024
Very satisfied! It was a very comfortable stay. I will choose this hotel again next time!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable review of our hotel. Our hotel is located in the bustling city center of Shantou, surrounded by many shopping malls, special food, and famous tourist attractions. It is also only a 15-minute drive from Shantou High-speed Railway Station. It is a good choice for your business trip. Choice of two. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!