Regency Apartment Hotel Reviews
Regency Apartment Hotel
No. 35 Huangshan Road, Shantou, ChinaView Hotel Details
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1 night
Regency Apartment Hotel Guest Reviews
4.4/5
649 review
Verified reviewsLocation4.4
Amenities4.4
Service4.5
Cleanliness4.4
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All Reviews(649)
Positive reviews(621)
Reviews with photos/video(33)
Awesome rooms(81)
Friendly front desk staff(77)
Easy to get around(44)
Large rooms(21)
Convenient parking(13)
Close to train station(10)
Average sound insulation(9)
Stayed multiple times(7)
Negative reviews(28)
Mohammed
Standard Queen Room
Stayed in May 2024
Business travelers
2 review
Posted on May 3, 2024
Big room but too much noisy old furniture but nice reception girl did book me a taxi lol
Response from Property: Dear guest, we are very sorry that this stay did not meet your expectations! The hotel attaches great importance to the experience and feelings of every guest, and strives to provide all guests with the best service. If you need or need assistance during your stay, please feel free to contact the lobby manager or guest service department. We will continue to sum up experience and make continuous progress. We sincerely look forward to your visit to Shantou Dihao Apartment Hotel again. I believe you will have a better experience next time! I wish you and your family a happy life~
Siu
Standard Queen Room
Stayed in Oct 2023
Couples
8 review
Posted on Oct 6, 2023
Good location, but very old hotel and tired.....saw some little insects in the room. Definitely needs renovations!
Response from Property: Dear guest, we are sorry that we did not give you a perfect stay experience. If you have any questions during your stay, please contact us in time. We are at your service 24 hours a day. The hotel has always attached great importance to service. We will continue to improve and sincerely look forward to your next visit. I hope to give you a better experience next time!
songkarn, thailand
Superior Twin Room
Stayed in Jul 2023
Couples
11 review
Posted on Aug 12, 2023
I stayed before good room low budget. have everything and near Walmart. buy things without have to speak suit foreigner like me
Response from Property: Thank you for your recognition of the hotel. Have a nice stay and we will continue to work hard! If you have any questions during your stay, you can contact us at any time. We will serve you at the first time, thank you！
Vanda Akkarit
Superior Twin Room
Stayed in Jul 2023
Couples
27 review
Very Good
Posted on Aug 8, 2023
Good Location and can walk to wallmart
Some staff can speak English and try to
Help anything
WISS
Standard Queen Room
Stayed in Sep 2023
Business travelers
10 review
Outstanding
Posted on Sep 7, 2023
Just need to fix the lights at the room not enough light
Response from Property: Thank you for your recognition of the hotel. Have a nice stay and we will continue to work hard! If you have any questions during your stay, you can contact us at any time. We will serve you at the first time, thank you！
Guest User
Standard Twin Room
Stayed in Apr 2024
Other
2 review
Outstanding
Posted on Jun 14, 2024
Robin good
Response from Property: Thank you for your recognition of the hotel. Have a nice stay and we will continue to work hard! If you have any questions during your stay, you can contact us at any time. We will serve you at the first time, thank you！
Guest User
Standard Queen Room
Stayed in May 2024
Solo travelers
1 review
Outstanding
Posted on May 6, 2024
GAKI。
Anonymous User
Superior Double Room
Stayed in Feb 2024
Business travelers
1 review
Outstanding
Posted on Feb 16, 2024
gaki…
Hirm
Deluxe Double Room
Stayed in Jan 2022
Business travelers
13 review
Amazing
Posted on Jan 29, 2022
Every time I am in Shantou I am staying in this hotel.
Response from Property: Dear guest, thank you for staying with us and leaving your valuable comments. We are glad that you liked our location, services as well as the facilities. As one of the comfortable apartments in Shantou, we provide comfortable rooms with fully equipped facilities and best services to our guests; Meanwhile, our hotel is close to the famous commercial and leisure centre where you can enjoy great restaurants and nightlife. We sincerely look forward to to seeing you again soon and serve you with our warmest hospitality.
Guest User
Standard Twin Room
Stayed in Aug 2021
Business travelers
38 review
Outstanding
Posted on Aug 13, 2021
kiki good
Guest User
Deluxe Double Room
Stayed in Aug 2021
Other
17 review
Outstanding
Posted on Aug 20, 2021
yiyi good
Guest User
Standard Queen Room
Stayed in Feb 2024
Family
1 review
Posted on Feb 13, 2024
The room was covered with dust everywhere. The bedside was dusty when touched, the curtains were dusty when pulled, the paper towels were black when wiped casually, the light in the shower room was broken and it was pitch black, the shower water was hot enough to scald a pig, and colder than ice. The kettle was boiled ten times but still smelled like plastic, and the tea bags that had long expired were provided for free use.
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Response from Property: Dear guest, we are very sorry for the hygiene problem you reported! We have always attached great importance to the hygiene of the guest rooms and have invested most of our time in hygiene inspections. The situation you described this time should never have happened! We will find out the reason and strictly require the room cleaning staff to pay more attention to hygiene details. Thank you for taking the time to give us your valuable suggestions.
Guest User
Standard Twin Room
Stayed in Feb 2024
Couples
2 review
Outstanding
Posted on Feb 6, 2024
Very cost-effective apartment hotel!
You can get to the hotel in 5 minutes by taking a taxi from the high-speed rail. The bus station downstairs is very convenient for going to every attraction.
The service attitude at the front desk is very good, especially the guy at the front desk, FR, is very enthusiastic. If you have anything you don’t understand, you can go to them and they can answer all your questions one by one!
The bed in the room is very comfortable. I can't sleep in many hotels. I sleep well here and the room facilities are also good!
We also went to the buffet at the Dorsett Hotel, which was also very rich, with many varieties and very cost-effective!
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Response from Property: Dear guests, hello! Thank you very much for staying at Shantou Dihao Apartment Hotel! From your words, we feel your love and support for us, and your expectations for us to get better and better. There is no end to our service. We still have a lot of room to move forward, and we are constantly working hard to do so. We sincerely hope that every time you stay, our attentive service will leave you with unforgettable memories. May you enjoy the pure beauty of your time at Shantou Dihao Apartment Hotel. If you have any needs during your stay, please contact us and we will serve you wholeheartedly. wish you a happy life!
Anonymous User
Standard Queen Room
Stayed in Feb 2024
Other
1 review
Outstanding
Posted on Feb 3, 2024
The apartments in the Dihao Hotel, a long-established five-star hotel, are just a 5-minute taxi ride from the high-speed rail station. The location is great, with business districts and local snacks nearby. It’s also very convenient to take a taxi to scenic spots! There are also buses at the door to go to Nan'ao Island! When I checked in, I told my friend that it was a little cold. The lady at the front desk, GAKI, gave me a hand warmer and added a heater to my room. She was very attentive and considerate! ! ! ! Breakfast was served at a boutique hotel and was delicious. There were a variety of food options. The restaurant was clean and a very satisfying experience!
The lady also recommended a lot of Shantou delicacies to me, which saved us a lot of unnecessary mistakes~~The room is quite spacious and comfortable to live in~ If I come to Shantou again next time, I will continue to choose this place. It’s really good☺️
Hygiene: clean and tidy
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Response from Property: Dear guests, hello! The city of Shantou was originally an ink painting, a collection of poems and poems. The poems have no definite meaning, and the painting is freehand. Everything is expressive and everything is beyond words. Your wonderful day starts here. The staff of Dihao Apartment Hotel sincerely look forward to your stay again and share with you the scenery and customs of Shantou Dihao Apartment Hotel in different seasons. If you have any needs during your stay, you can contact us and we will serve you wholeheartedly. I wish you all the best!
Anonymous User
Standard Queen Room
Stayed in Feb 2024
Other
7 review
Outstanding
Posted on Feb 2, 2024
Environment: The location is easy to find. The parking lot is convenient for parking. It is also convenient to eat and drink nearby. It is only a 5-minute drive from Shantou High-speed Railway Station. The overall value for money is ok.
Service: The service attitude is good. I also helped to upgrade the room. Thank you to Xiao Wen at the front desk.
Facilities: The rooms are spacious and comfortable
The temperature of the shower water is not quite constant and needs to be improved.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for staying at Shantou Dihao Apartment Hotel! From your words, we feel your love and support for us, and your expectations for us to get better and better. There is no end to our service. We still have a lot of room to move forward, and we are constantly working hard to do so. We sincerely hope that every time you stay, our attentive service will leave you with unforgettable memories. May you enjoy the pure beauty of your time at Shantou Dihao Apartment Hotel. If you have any needs during your stay, please contact us and we will serve you wholeheartedly. wish you a happy life!