Vienna Zhihao Hotel (Shantou Small Park) Reviews
Vienna Zhihao Hotel (Shantou Small Park)
Room 101, Complex Building, at the junction of Shangping Road and Handi Road, Jinping District, Shantou, Guangdong, ChinaView Hotel Details
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Vienna Zhihao Hotel (Shantou Small Park) Guest Reviews
4.6/5
Very Good
1791 review
Verified reviewsLocation4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1791)
Positive reviews(1731)
Reviews with photos/video(288)
Convenient location(310)
Friendly front desk staff(236)
Convenient parking(171)
Classy environment(156)
Easy to get around(69)
Close to scenic area(55)
Many dining options(36)
Romantic sunset view(13)
Negative reviews(59)
Guest User
Superior Double Room
Stayed in Apr 2024
Family
12 review
Outstanding
Posted on Apr 19, 2024
Overall stay was peasant.. great location.. booked 5 rooms but one room has a incorrect checked in date in the system., after much clarification, the hotel staff managed to resolve it.
Response from Property: Dear distinguished guests, thank you for choosing Vienna Shantou Small Park Store and giving such a high evaluation. The hotel pays great attention to the customer's check-in experience and strives to provide customers with a comfortable, healthy and safe check-in environment. At the same time, the hotel has a total of 108 free parking spaces and various guest rooms, which can meet the check-in needs of all kinds of customers. Thank you again for your support to the hotel. All the staff of Vienna Shantou Small Park Store are looking forward to your visit again.
Guest User
Superior Double Room
Stayed in Mar 2024
Family
9 review
Posted on Mar 13, 2024
Reception was informative and helpful. If you like outdoor exercise, you may take a walk opposite the hotel , along the river. Shared outdoor photos of opposite hotel
Response from Property: Dear guest, thank you for choosing Vienna Shantou Xiaogongyuan. We are deeply sorry that the hotel failed to bring you a perfect stay experience. We will optimize and rectify the environmental problems inside and outside the hotel, continuously improve the hotel products and services, provide customers with more value-added services, and improve the hotel's cost performance. We hope that when you stay again, you can experience the hotel's more complete and high-quality services. Thank you again for your support to the hotel. All the staff of Vienna Shantou Xiaogongyuan are looking forward to your visit again.
Jacky
Superior Room (2 beds)
Stayed in Jun 2024
Couples
3 review
Very Good
Posted on Jun 4, 2024
Good，
Guest User
Superior Room (2 beds)
Stayed in Sep 2024
Family
2 review
Outstanding
Posted on Sep 7, 2024
The room is very nice and clean. It is also close to the small park. It is very convenient to walk out. There is also a parking lot. The front desk lady is also very warm and gentle. A very satisfactory stay
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for choosing Vienna Hotel Shantou Xiaogongyuan. We are honored to bring you a good stay experience this time. The hotel leaders attach great importance to service attitude issues and provide training for employees to ensure the quality of hotel services. At the same time, in order to improve customer satisfaction, the hotel provides customers with rich breakfast, Ganquan farewell and other services. I hope that when you stay again, you can experience our better quality and perfect service. Thank you again for your support to the hotel. All the staff of Vienna Hotel Shantou Xiaogongyuan are looking forward to your visit again.
Anonymous User
Deluxe Double Room
Stayed in Aug 2024
Travel with friends
2 review
Outstanding
Posted on Sep 1, 2024
The hotel room was very clean, the room facilities and equipment were very complete, the check-in experience was very good, the price/performance ratio was also very high, the service attitude of the front desk 05 was very good, and I will choose Vienna again next time I travel!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for choosing Vienna Shantou Xiaogongyuan Hotel and giving such a high evaluation. It is our most sacred and great mission to provide customers with good enough service. The hotel is located in the old town of Shantou, surrounded by many local specialties and famous tourist attractions. It is only a dozen minutes' drive from the bus station. It is the best choice for your business trip, travel and visiting relatives. Thank you again for your support of the hotel. All the staff of Vienna Shantou Xiaogongyuan Hotel are looking forward to your visit again.
Guest User
Superior Room (2 beds)
Stayed in Aug 2024
Family
3 review
Outstanding
Posted on Aug 30, 2024
Whether it's the room or the front desk lady Xiaoyun, they all remind me of home. Interestingly, there are pictures of Shantou's attractions and places on the wall opposite the front desk, which makes me, who is a road *****, feel less lost all of a sudden! Because tonight, I have a new look at Vienna.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for choosing Vienna Shantou Xiaogongyuan Hotel and giving such a high evaluation. It is our most sacred and great mission to provide customers with good enough service. The hotel is located in the old town of Shantou, surrounded by many local specialties and famous tourist attractions. It is only a dozen minutes' drive from the bus station. It is the best choice for your business trip, travel and visiting relatives. Thank you again for your support of the hotel. All the staff of Vienna Shantou Xiaogongyuan Hotel are looking forward to your visit again.
Guest User
Deluxe Room (2 beds)
Stayed in Aug 2024
Family
1 review
Outstanding
Posted on Sep 4, 2024
Very good, good environment, very close to the scenic spot. Very convenient, very good for self-driving travel
Original TextTranslated by Google
6/9
Response from Property: Dear distinguished guest, thank you for choosing Vienna Hotel Shantou Xiaogongyuan. We are honored to bring you a good stay experience this time. The hotel leaders attach great importance to service attitude issues and provide training for employees to ensure the quality of hotel services. At the same time, in order to improve customer satisfaction, the hotel provides customers with rich breakfast, Ganquan farewell and other services. I hope that when you stay again, you can experience our better quality and perfect service. Thank you again for your support to the hotel. All the staff of Vienna Hotel Shantou Xiaogongyuan are looking forward to your visit again.
Anonymous User
Deluxe Double Room
Stayed in Aug 2024
Other
2 review
Great
Posted on Aug 17, 2024
Overall it's OK, close to the small park. There's a shipyard outside the window. The scenery outside the window is pretty good. The soundproofing is average, but it doesn't matter, it's just a place to rest, the main itinerary is to eat delicious food in the nearby small park 😝
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you for choosing Vienna Shantou Xiaogongyuan. We are deeply sorry that the hotel failed to bring you a perfect stay experience. We will optimize and rectify the environmental problems inside and outside the hotel, continuously improve the hotel products and services, provide customers with more value-added services, and improve the hotel's cost performance. We hope that when you stay again, you can experience the hotel's more complete and high-quality services. Thank you again for your support of the hotel. All the staff of Vienna Shantou Xiaogongyuan are looking forward to your visit again.
Stan-Deng
Superior Double Room
Stayed in Aug 2024
Family
3 review
Amazing
Posted on Aug 18, 2024
The room is clean, well-equipped, and has a decent environment. Although there is an elevated bridge next to it, the room is well soundproofed and I didn't hear the sound of cars passing by. The staff's service attitude is also very good.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for choosing Vienna Shantou Xiaogongyuan Hotel and giving such a high evaluation. The hotel pays great attention to the customer's stay experience and strives to provide customers with a comfortable, healthy and safe stay environment. At the same time, the hotel has free parking spaces and a total of 108 guest rooms of various types, which can meet the stay needs of various customers. Thank you again for your support of the hotel. All the staff of Vienna Shantou Xiaogongyuan Hotel look forward to your visit again.
Guest User
Deluxe Room (2 beds)
Stayed in Aug 2024
Family
3 review
Outstanding
Posted on Aug 14, 2024
Xiaoyun's service attitude is very good. The hotel is conveniently located and parking is also convenient. You can walk to the small park! This is the second time I have stayed here with my children. I will choose your hotel next time.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for choosing Vienna Shantou Xiaogongyuan Hotel and giving such a high evaluation. It is our most sacred and great mission to provide customers with good enough service. The hotel is located in the old town of Shantou, surrounded by many local specialties and famous tourist attractions. It is only a dozen minutes' drive from the bus station. It is the best choice for your business trip, travel and visiting relatives. Thank you again for your support of the hotel. All the staff of Vienna Shantou Xiaogongyuan Hotel are looking forward to your visit again.
alpa3
Deluxe Double Room
Stayed in Aug 2024
Business travelers
8 review
Outstanding
Posted on Aug 10, 2024
After entering the hotel, Xiaoyun completed the formalities very quickly, went to the room and turned on the air conditioner. The cooling was very strong and the hot weather was very comfortable. He took a rest and took a nap. The sunset glow by the window was very beautiful. In the evening, he went to the small park for a walk and a bite to eat. There were crowds of people there, and he spent a happy weekend there.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for choosing Vienna Shantou Xiaogongyuan Hotel and giving such a high evaluation. The hotel pays great attention to the customer's stay experience and strives to provide customers with a comfortable, healthy and safe stay environment. At the same time, the hotel has free parking spaces and a total of 108 guest rooms of various types, which can meet the stay needs of various customers. Thank you again for your support of the hotel. All the staff of Vienna Shantou Xiaogongyuan Hotel look forward to your visit again.
Anonymous User
Superior Room (2 beds)
Stayed in Aug 2024
Family
12 review
Outstanding
Posted on Aug 8, 2024
Vienna is as good as ever, with good hygiene, warm service, and introductions to surrounding breakfast and attractions. The hotel also has travel guides. Parking is free and convenient, and it is also convenient to go to the small park, which is within walking distance.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for choosing Vienna Shantou Xiaogongyuan Hotel and giving such a high evaluation. The hotel pays great attention to the customer's stay experience and strives to provide customers with a comfortable, healthy and safe stay environment. At the same time, the hotel has free parking spaces and a total of 108 guest rooms of various types, which can meet the stay needs of various customers. Thank you again for your support of the hotel. All the staff of Vienna Shantou Xiaogongyuan Hotel look forward to your visit again.
Guest User
Superior Room (2 beds)
Stayed in Aug 2024
Family
13 review
Outstanding
Posted on Aug 5, 2024
Because it was a family trip, we hoped that the room would be spacious and quiet. Ms. Xiaoyun at the front desk enthusiastically helped to adjust the room and gave us free breakfast. It was very convenient to go to the small park. The whole family had a great time. Thank you very much!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for choosing Vienna Hotel Shantou Xiaogongyuan. We are honored to have brought you a good stay experience this time. The hotel leaders attach great importance to the service attitude issue and provide training for employees to ensure the quality of hotel services. At the same time, in order to improve customer satisfaction, the hotel provides customers with rich breakfast, Ganquan farewell and other services. I hope that when you stay again, you can experience our better quality and perfect service. Thank you again for your support to the hotel. All the staff of Vienna Hotel Shantou Xiaogongyuan are looking forward to your visit again.
Guest User
Superior Room (2 beds)
Stayed in Aug 2024
Family
1 review
Outstanding
Posted on Aug 5, 2024
The front desk lady Xiaoyun has a very good attitude and service. She also upgraded the room. The hotel is convenient for travel. It is only a few minutes' walk from the small park. You can eat Shantou snacks, fruit slices, etc. nearby.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for choosing Vienna Hotel Shantou Xiaogongyuan. We are honored to have brought you a good stay experience this time. The hotel leaders attach great importance to the service attitude issue and provide training for employees to ensure the quality of hotel services. At the same time, in order to improve customer satisfaction, the hotel provides customers with rich breakfast, Ganquan farewell and other services. I hope that when you stay again, you can experience our better quality and perfect service. Thank you again for your support to the hotel. All the staff of Vienna Hotel Shantou Xiaogongyuan are looking forward to your visit again.
Guest User
Deluxe Room (2 beds)
Stayed in Aug 2024
Family
14 review
Outstanding
Posted on Aug 2, 2024
The front desk staff is very nice and polite. There are many places to eat nearby and it is also close to a small park. I basically use a small e-Mule, which makes it convenient to go anywhere. It is better to choose a branded hotel when going out, which is more cost-effective.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for choosing Vienna Shantou Xiaogongyuan Hotel and giving such a high evaluation. The hotel pays great attention to the customer's stay experience and strives to provide customers with a comfortable, healthy and safe stay environment. At the same time, the hotel has free parking spaces and a total of 108 guest rooms of various types, which can meet the stay needs of various customers. Thank you again for your support of the hotel. All the staff of Vienna Shantou Xiaogongyuan Hotel look forward to your visit again.