No.270, Tonggang Road, Urban District, Shanwei, Guangdong, ChinaView Hotel Details
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iu Hotel(Shanwei City Government) Guest Reviews
4.4/5
549 review
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Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(549)
Positive reviews(524)
Reviews with photos/video(72)
Great location(40)
Classy environment(32)
Convenient location(29)
Friendly front desk staff(24)
Average sound insulation(17)
Many dining options(16)
Many amenities(7)
Convenient public transportation(3)
Negative reviews(25)
Doerscheln Silke
Xiao U Super Double Bed Room
Stayed in Jun 2024
Couples
12 review
3.7/5
Posted on Jun 18, 2024
We've stayed at the hotel a few times in the past. The staff at reception is very helpful and the check-in process uncomplicated and quick. The "super room" is spacious and has a huge TV (which we didn't have time to use). There's a small couch to sit on and the shower area is separated by a partial wall from the rest of the room. On the downside, the mattress was very hard. The room smelled strongly of cold cigarette smoke which is rather uncomfortable for non-smokers.
Response from Property: Dear guest, hello! I finally waited for you, but fortunately I didn’t give up. Looking at this heart-warming review, I feel that our efforts and seriousness are worth it. We will report the smoke smell problem to the guest room and provide adequate ventilation for a long time. Only after experiencing it will you understand that continuing the same accommodation environment and providing better services is what I can do for you. If you like us, remember to come back and see us. I wish you a happy life! In good health! Happy family!
Guest User
Xiao U Exquisite Twin Room
Stayed in Feb 2023
Family
9 review
5.0/5
Outstanding
Posted on Feb 26, 2023
The hotel is quite new. Rooms are clean and spacious. Renovation is modern. Really enjoy the stay here and will definitely visit again when back to the city.
Response from Property: Dear guests: Thank you very much for your support and trust in the hotel, and in your busy schedule to write comments, your satisfaction is our driving force to continue to move forward, we will take your recognition and encouragement to continue to work hard, do a good job in our service, optimize our facilities, for every trust and support our IU friends to provide a better environment. Thank you again for your recognition of the standard water, I wish you a happy life, smooth work, also look forward to your visit again, I hope you and IU every time together can become each other a good memory!
Anonymous User
Small U Comfort Twin Room
Stayed in Apr 2022
Other
5 review
5.0/5
Outstanding
Posted on Apr 27, 2022
Ooooook
Guest User
Cozy Xiao U Double Bed Room
Stayed in Jul 2024
Business travelers
24 review
3.0/5
Posted on Sep 2, 2024
Very small space, no breakfast
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your support to the hotel. We also apologize for the problems you mentioned about the hotel breakfast and room space. Our comfortable and large room types will have different room sizes. Some rooms are located at the end. Due to the architectural layout, Relatively small. We are currently working on the breakfast issue. Thank you again for your support and look forward to your visit again!